it owning the event registration solution
DESCRIPTION
IT Owning the Event Registration Solution. Jay Knape , Columbus State University Beverly Arnold, Board of Regents/ITS. Introduction. Jay Knape Columbus State University U.I.T.S Senior Manager of Web Content Services Beverly Arnold Board of Regents ITS Business Affairs Coordinator. - PowerPoint PPT PresentationTRANSCRIPT
IT Owning the Event Registration Solution
Jay Knape, Columbus State UniversityBeverly Arnold, Board of Regents/ITS
Introduction• Jay Knape
Columbus State UniversityU.I.T.SSenior Manager of Web Content Services
• Beverly ArnoldBoard of RegentsITSBusiness Affairs Coordinator
The Challenges/Issues
• Phone and paper registration inefficient• Security concerns with credit card information
via paper and over phone• Shorter attention span• Got to get them signed up while they are
thinking about
Capitol Impact
• Capitol Impact LLC• Based out of Atlanta, GA• Since 1999• state and local government agencies,
associations, not-for profit entities and corporations
• Event Impact system
USG Information Technology Services
ITS Registration System• Using Capitol Impact since
2003
• New System began in 2009
• Since 2009 ITS has had 444 events that were used with this registration system
• A total of 15,968 attendees/registrations have been completed since 2009.
2009 2010 2011 2012
# Of Events 108 109 126 101
Total Registrations
3885 3926 3925 4232
Year Total Events
Total Registrations
Total Dollars
2009 108 3,885 $6,865
2010 109 3,926 $387,652.50
2011 126 3,925 $623,769.50
2012 101 4,232 $724,842.00
DATA
2009 2010 2011 20120
100
200
300
Total Events
2009 2010 2011 20123,7003,8003,9004,0004,1004,2004,300
Total Regis-trations
2009 2010 2011 2012$0
$100,000$200,000$300,000$400,000$500,000$600,000$700,000$800,000
Total Dollars
DATAYear Events with 10 +
RegirationsRegistration for 10+
Events Dollars for 10+ Events
2009 84 3,777 $3,245
2010 85 3,794 $387,962.50
2011 73 3,610 $615,974.50
2012 68 4,062 $711,707.00
2009 2010 2011 20120
20406080
100
Events with 10 + Regirations
2009 2010 2011 20123,300
3,500
3,700
3,900
4,100
Registration for 10+ Events
2009 2010 2011 2012$0.00
$200,000.00
$400,000.00
$600,000.00
$800,000.00
Dollars for 10+ Events
ITS Registration System• One Registration System for all of ITS
– Conference Registration Personnel• Easy for attendees to contact one
person that will always be in charge of the registrations.
• Payments entered into the Capitol Impact System if not paid by credit card.
Different Uses of The Registration System
• Tracking Numbers/Dollars• Planning Food/Events• Library Services – Credit Certificates• Emails to Attendees• Surveys• Call For Papers• Separate Registration for
Attendees/Strategic Partners
Brief Overview
Columbus State University
CSU Registration System• Using Capitol Impact since
2007
• New System began in 2009
• Since 2009 Columbus State has had 691 events that were used with this registration system
• A total of 20,153 attendees/registrations have been completed since 2009.
2009 2010 2011 2012
# Of Events 222 193 147 129
Total Registrations
3093 5097 6145 5818
2009 2010 2011 2012$0.00
$200,000.00$400,000.00$600,000.00$800,000.00
$1,000,000.00$1,200,000.00
Total Dollars
2009 2010 2011 20120
50100150200250
Total Events
2009 2010 2011 20120
2000400060008000
Total Registrations
Year Total Events
Total Registrations
Total Dollars
2009 222 3,093 $428,676
2010 193 5,097 $665,851
2011 147 6,145 $958,175
2012 129 5,818 $968,337
DATA
DATAYear Events with 10 +
RegirationsRegistration for 10+
Events Dollars for 10+ Events
2009 31 2,083 $391,110
2010 51 4,779 $629,919
2011 67 5,863 $946,231
2012 67 5,595 $961,764
2009 2010 2011 20120
20406080
Events with 10+reg
2009 2010 2011 20120
2000400060008000
registrations for 10+ events
2009 2010 2011 2012$0.00
$500,000.00
$1,000,000.00
$1,500,000.00
Dollars for 10+events
Columbus State Registration System
• Registration System for all Columbus State colleges, departments, & centers
• Simple sign-up forms to large conferences
• Credit Card payments through USAePay
Different Uses of The Registration System
• Housing Deposit• Orientation Fee • Parents Day Weekend • Pay-to-Print• Music Auditions• Workshops/Training sessions• Donations• Waiting list
Brief Overview
Wrap-up
• Can be a campus-wide service• Great way to collect money
Things to look for:• Flexibility• Proper license for what you need
Contact• Jay Knape ,
Columbus State [email protected]
• Beverly ArnoldBoard of Regents, [email protected]