Is Your JD Edwards Recoverable?Disaster Recovery Solutions for JD Edwards Customers

Presented by: Ward Quarles, director strategic

alliances

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Velocity Proprietary and Confidential6

Is this your disaster?

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Agenda

• Introduction• Disaster Recovery Preparedness• What is a Disaster?• Solution Overview• Customer Scenario – Hurricane Sandy• Velocity Credentials• Final Q&A

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Definitions• Availability – System uptime measured as a percentage of continuous access

to your data and applications.• Business Continuity – A strategy that ensures business operations will

continue despite a service interruption.• Disaster Recovery Plan – Documented and tested plan listing your business

recovery objectives and priorities.• Downtime – The amount of time that users cannot access systems, whether

planned or unplanned.• High Availability – Solutions that provide continuous operations with limited

disruptions.• Recovery Point Objective (RPO) – Measurement of the point in time that your

company needs data to be restored. Tolerance for loss of data.• Recovery Time Objective (RTO) – Measurement of the length of time that your

company needs to resume near normal business. Tolerance for loss of system access.

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• How much data loss can you risk?• Most organizations depend on backups to

protect their data.• Recovery from backups defined in hours to

days.• High Availability recovery in minutes to hours.

DaysHoursMinutes

Recovery point objective (RPO)

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Point ofDisruption

Resumptionof

operations(Businessor Data

Processing)

Time-SensitiveSystems

Operationalwith Current &Accurate Data

timeBusinessProcessesFunctional

RTO

Recovery time objective (RTO)

• How long before your systems are available?

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Oracle customer recovery profile

It’s a fact:• 12% don’t have a recovery solution or plan• 24% have an IBM or SunGard warm-site solution in

place and have never completed a successful test • 25% have an in-house,

same site recovery solution

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A poor availability solution guarantees

• Loss of Data• Business Disruption• Conflict• Potentially Lost Customers

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Disaster recovery goals

THE GOAL:• Minimize business downtime• Meet your recovery objectives• Restore availability of

critical business systems• Interruption to business measured in hours

and minutes rather than days

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No one wants to be in a position of explaining why your organization could not recover from a disaster.

JD EDWARDS DISASTER RECOVERY REQUIREMENTS

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What is a disaster?

• ANYTHING that stops your business from functioning and that cannot be corrected within an acceptable amount of time.

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According to Velocity…

• Anything unexpected that restricts access to your • JD Edwards is a disaster.

• Natural or regional disasters• Extended Power Outages• Operator Error• Hardware or Disk Failures• Malicious Insider/Outsider Attack• Planned Maintenance Gone Wrong

• …YOU Decide what Constitutes a Disaster!

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Common disaster recovery exposures

• No documented DR plan or process• No recovery facility• Local tape storage• Equipment constraints• Human resource limitations• Lack of JD Edwards expertise• Loss of data (Recovery Point >24 hours)• Lengthy recovery (Recovery Time >48 hours)• No recent test to validate recovery ability

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JD Edwards customer requirements

• Reduce risk and exposure• Proven and reliable disaster recovery solution• Meet corporate disaster recovery objectives• Meet budgetary requirements• Scalable to meet future needs• RTO and RPO assurance• Successful, documented annual testing • Geographic diversity for recovery center

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JD Edwards BCDR market overview

TAPE BACKUPS

RPO

RTO

ENTERPRISECLUSTER

Zero to seconds

12-24 Hours

Minutes1-2 Weeks 48-72 Hours

$$$Velocity ManagedRecovery Services

PRICED TO COMPETE WITH SUNGARD &

IBM BCRS

INTERNAL/ALTERNATE SITE

IBM BCRS

SUNGARD

HIGH AVAILABILITYLOGICAL REPLICATION

(Internal/External)

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Does backup = recovery?

• How many people backup their system?• Of the company’s that perform regular

backups…– 42 % are in-complete– 21 % ( iSeries/400 ) are un-recoverable– 36 % ( Intel ) are un-recoverable

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What about your email?

• Email has become mission critical!• Email represents the way you communicate

with customers, partners, and employees.• In a disaster situation, this may be a key

component of your communications strategy.• Is Email listed as a critical application for your

organization and included in your recovery plan?

READY FOR SANDY?

Companies regularly deal with natural and man-made disasters

Risk is increasing Disasters happen

Forrester Research

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Sandy’s impact on DR planning

• How prepared was your business?• Did you protect your equipment from wind and water?• Were your recovery plans executed?• Was your staff available?• Did your provider allow you to declare prior to the disaster?• Perfect opportunity for a recovery test!• Review our article on Mersen USA.

Disasters, large or small, can have a major, adverse impact

93% of businesses that suffer a significant loss of data are out of business within 5 years. (Bureau of Labor)

2011, Ponemon Institute© Research Report, Sponsored by Emerson Network Power

Risk is increasing Disasters happen Loss is significant

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In conclusion

• Your goal is continuation of business operations.

• It is not enough to only arrange for hardware replacement.

• Planning must address equipment, staffing, and recovery skills.

• Task at hand is to educate executive management on existing vulnerabilities.

• Present solutions along with associated costs.