is your inbound agency lying to you?
TRANSCRIPT
Is Your Inbound agency lying to you?Five Warning Signs Every Marketer Should Know
MORE BRANDS ARE LOOKING FOR OUTSIDE
HELP BECAUSE OF THE LEVEL OF EXPERTISE –
An Agency’s portfolio includes a breadth of
work unrivaled by a single, in-house
marketer.
It’s no surprise why more brands are outsourcing their content creation: An agency can take its experience across multiple industries and successfully apply the best ideas to your brand.
An agency shouldn’t try to compete with your in-house team – it shouldelevate your efforts through a shared dedication to great content.
However, all brands have the same concern before working with an outside agency: How do I know whether or not it’s trustworthy?
Here, we’ll walk you through five warning signs that may indicate whether or not an agency is lying to you.
You’re left with a bad first impressionafter initial contact.
Red Flag#1
Is your inbound agency lying to you? 03
Initial contact that feels impersonal is a good indicator of low-quality work.
Some questions you’ll want to ask:
• What do you know about our brand?
• How will you help us reach our key audience?
• Have you worked with someone in our industry before?
• How do you measure success?
Free services – If it’s not expecting you to pay, expect little to no effort on its end.
Scripted pitch – When you’re not hearing specifics about your industry or brand, the agency hasn’t done its research.
Industry jargon – Promising something will “go viral” leaves an agency less accountable to solid goals.
Clues An Agency is untrustworthyIt’s easy to overlook critical questions when meeting with an agency for the first time. You want to make sure an agency’s pitch focuses on how it can help elevate your brand within your industry and offers ways to reach your target audiences.
Is your inbound agency lying to you? 04
A simple online search provides little to no information about the agency.
Red Flag#2
Is your inbound agency lying to you? 05
Digital marketers and agencies leave digital footprints, so if you can’t easily find information about one, it’s a good indicator that it has something it’s trying to hide.
Inbound marketing agencies can offer your brand an entire team devoted to generating and promoting great content, and these are some key positions you want an agency to offer:
YOU SHOULD FEEL
CONFIDENT THAT THE
AGENCY YOU’RE WORKING
WITH HAS THE RIGHT
BACKGROUND AND SKILL
SET, PLUS A LARGE
ENOUGH TEAM TO HANDLE
THE WORK.
Account Manager
Brand Strategist
Project Manager
Researcher
Programmer/Developer
Graphic Designer
Copywriter/Editor
Media Relations Associate
Is your inbound agency lying to you? 06
The agency doesn’t have a portfolio that backs its “guaranteed” results.
Red Flag#3
Is your inbound agency lying to you? 07
Case Studies
There should be
concrete examples of
effective strategies
and client wins.
Previous Campaigns
Not only should there be
previous examples, but
you should also see an
evolution in content type.
Results
Look for exact figures
and growth percentages
along with short- and
long-term results.
An agency should have a portfolio readily available, and these can provide you with a great sense of its work.
What are some things you want to find in a well-rounded portfolio?
Press Mentions
There should be examples
of client placements as
well as articles that
feature the agency.
Is your inbound agency lying to you? 08
The agency doesn’t provide a concrete set of metrics it uses to measure results.
Red Flag#4
Is your inbound agency lying to you? 09
The agency should have no problem proving its work gets results. Here are some key metrics it should provide as ways it measuressuccess:
Social Shares Links Brand Mentions Traffic
Conversions Leads ROI
WATCH OUT FOR DUBIOUS PROMISES, LIKE ACHIEVING SPECIFIC SEO RANKINGS OR producingCAMPAIGNS THAT WILL simply “GO VIRAL.”
Is your inbound agency lying to you? 10
Below-market pricing usually indicates lower-quality work.
Red Flag#5
Is your inbound agency lying to you? 11
Rates should reflect the amount of time and resources required for high-quality work.Fractl took a closer look at how agencies are running their content marketing programs. Our survey results revealed that the common practice is to offer retainer packages.
These retainers tended to fall into four brackets: $1,000–$5,000,
$5,000–$10,000, $10,000–$50,000, and $50,000–$100,000.
Factors to consider whenoutlining your budget
Many brands are outsourcing their inbound marketing efforts because they simply can’t produce the quality content they need internally. As a business owner, how much should you pay freelance writers and marketing agencies for content? Strategy – What are your
campaign goals? This will help you understand the scope and potential cost of a campaign.
Production – The cost of content creation largely depends on complexity and research.
Promotion – There are a variety of options available for content distribution, so pricing varies depending on channel and overall campaign goals.
Is your inbound agency lying to you?
Source: Fractl and Moz – The ROI of Content Marketing vs. Native Advertising
12
AN OUTSIDE AGENCY IS IN THE
BUSINESS TO SUCCEED,AND IT WANTs TO
HELP MAXIMIZE YOURGROWTH AS MUCH AS
YOU DO.
Finding an agency that can work within your budget and deliver the results you’re looking for isn’t difficult if you know what to look for during your initial meetings.
Remember to keep these five red flags in mind when vetting your next inbound marketing agency.
The biggest takeaway? If an agency isn’t tracking or providing insights into how much value it’s driving for your brand, then perhaps it's time to lookelsewhere.
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Fractl is a full-service digital marketing agency that specializes in content marketing, social
media, and lead generation. Fractl focuses on the high impact of viral content marketing as
it relates to SEO, rankings, and online growth. Fractl is a team with a broad set of talents and
skill sets. Most notably, we maintain a highly talented team of programmers, writers, editors,
PR professionals, technical search engine talent, animators, graphic designers, project
managers, producers, and creative thinkers. Find out how our superior results can increase
your bottom line today.
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