involving young people in commissioning – young people’s involvement in the commissioning of...
DESCRIPTION
This workshop focuses on the Sheffield model of involving young people in commissioning Mental Health Services, incorporating examples of existing good practice in young people’s participation in decision making in the commissioning process. Discussions will explore key implementation factors, such as what this means for commissioners, the challenges and opportunities involved, how individual services can make this work for them and what kind of support may be necessary.TRANSCRIPT
Involving young people in
Commissioning Workshop“Setting the Standards in Sheffield”
Think about a time when you felt included…
Think about a time when you felt excluded…
better services developed through feedback from young people that know and use them
a greater sense of ownership by young people
young people’s personal and social development and the development of skills for employment and further education for those directly engaged
it sends a clear message about the valued and positive place of young people in their community.
BENEFITS OF INVOLVING YOUNG
PEOPLE IN COMMISSIONING
AIM
Based on National Youth Agency Good Practice Guidance and existing Sheffield Good Practice
Clear guidance and framework for commissioners
Clear process for involving young people in all stages of commissioning
Tried and tested training package for young people
Sheffield Model
Particip
ation
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Understanding:Assessing needs, identifying resource and setting priorities
Reviewing
Planning and Procuring
Existing service providers consult with young people to identify
young people’s priorities that in turn inform the needs analysis.
Activity includes collating recent consultation findings and learning
from current work with Young People. On-going consultation and
feedback to young people through existing groups and structures,
web based fora (e.g. Facebook groups, survey monkey
Young people involved in co design events to plan services based, on needs analysis. YP trained as Young Commissioners and involved in procurement processes, including developing service specification, marking tenders, shortlisting, interviews and awarding contracts.
Young People involved in service inspections and evaluations,
including mystery shopping, project advisory groups, surveys
and blogs. Young people assess involvement against
Involvement Standards frameworks. Case studies collected for
evaluation and learning.
DoingCommitment to involvement is part of contract for providers including adoption of Involvement Standards Frameworks. YP assess commitment as part of involvement in procurement. Young people involved in recruitment, selection of staff in delivery organisations.
Young People’s Activities
Particip
ation
and
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Consultation – High number of
young people
Influencing- Smaller
representative groups
Existing service providers consult with young people to identify
young people’s priorities that in turn inform the needs analysis.
Activity includes collating recent consultation findings and learning
from current work with Young People. On-going consultation and
feedback to young people through existing groups and structures,
web based fora (e.g. Facebook groups, survey monkey)
Young people involved in co design events to plan services based on needs analysis. YP trained as Young Commissioners and involved in procurement processes, including developing service specification, marking tenders, shortlisting, interviews and awarding contracts. YP assess commitment as part of involvement in procurement.
Young people involved in recruitment, selection of staff in delivery
organisations. Young People involved in service inspections and
evaluations, including mystery shopping, project advisory groups,
surveys and blogs. Young people assess involvement against
Involvement Standards frameworks. Case studies collected for
evaluation and learning.
Young people represented at strategic decision making level on
boards and planning groups, through participation groups and
representation structures (STAMP, Sheffield Youth Council, UKYP)
and feedback from Consultation and Involvement activity to
influence services and decisions.
Involvement – Recruited
young people for specific
activities
Levels of involvement in
commissioning
Introduction and Information session
Processes of Commissioning
Young People’s Involvement
Policies and Procedures
Recorded Outcomes
Monitoring and Quality Assurance
Communication/Listening Skills
Equality/Diversity
Questioning Skills
Prepare and design a presentation and questions
Evaluation
Specific training for each tender
Young Commissioners
Training
OBJECTIVESObjectives
TIMEFRAME
Year long pilot – 3 tenders
Recruitment of young people – March 2014
Adult Commissioners Workshop – March 2014
Training young people – April-May 2014
Involvement in Weight Management Tender – August-October 2014
Involvement in young carers and EWB tender – August – December 2014
Review & Evaluation of pilot – March 2015
Timeframe
TIMEFRAMECase Study: Involving young
people in mental health
service design
UNDERSTANDConsultation by young people for
young people!
EVALUATIONINVOLVING YOUNG PEOPLE
IN COMMISSIONING
YOUR WELCOME STANDARDS
CAMHS
TIMEFRAME
Top tips for involving young people in commissioning.
1. Trust young people – their involvement will add an interesting perspective that may not be considered by adults.
2. Avoid tokenism, young people’s involvement needs to add value to the process.
3. Make clear young people’s roles and ensure they understand the parameters of their involvement.
4. Young people’s involvement should be as flexible as possible, and should not be a one-off contribution.
5. Young people’s involvement does not have to be through formal decision making process, they can be involved through informal and indirect ways.
Top Tips
TIMEFRAME
6. Allow sufficient time for young people to be involved in commissioning processes.
7. Involving young people in commissioning processes will require support and training to ensure they understand the complexities and legalities.
8. Ensure clear and timely feedback to young people on their involvement and what’s changed in relation to their involvement and commissioning outcomes. This will help ensure the process is an empowering and motivating one.
9. Involving young people in the commissioning process should be fun and a positive outcome for young people.
10. Recognise and celebrate young people’s involvement.
Top Tips
