investor day 2016 - home - hugo boss corporate website · pdf filedigital strategy richard...

25

Upload: trankhanh

Post on 05-Feb-2018

216 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor
Page 2: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 2

Investor Day 2016 – Agenda

► Group Strategy Mark Langer (CEO)

► Brand Strategy lngo Wilts (CBO)

► Sales & Distribution Strategy Bernd Hake (CSO)

► Digital Strategy Richard Lloyd-Williams (Director)

► UK Market Update Stephan Born (MD)

► US Market Update Anthony Lucia (MD)

► China Market Update Marc Ie Mat (MD)

► Wrap-Up & Outlook Mark Langer (CEO)

Page 3: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 3

Brand Strategy

Ingo Wilts

Chief Brand Officer

Page 4: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 4

R E F O C U S T H E B R A N D

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 4

Page 5: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 5

We have managed to establish a strong global brand

Page 6: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 6

The overall brand stands for

Top Quality and

Workmanship and is perceived as

Successful, Prestigious

and Premium

Source: defacto research “Global brand image and customer satisfaction research study”, n=1,852

Our brand is closely associated with four key attributes

Premium

Dynamic

Innovative

Trend focused

Sophisticated

Authentic

Luxury

Progressive

Exciting

Successful

Glamorous

Classic

Casual

Sensual

Highest quality ofworkamanship

Dominant

Desirable

Young

Prestigious

German

60%

20%

40%

Glamorous

Classic

Casual

Sensual

Top quality

& workmanship

Desirable

Dominant

Young

Prestigious

GermanPremium

Dynamic

Innovative

Trend focused

Sophisticated

Authentic

Luxury

Progressive

Exciting

Successful

0%

Page 7: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 7

Key concerns:

Brand DNAs not

sufficiently clear

High levels of brand

and product

complexity

Brand

differentiation

unclear

However, the complexity of our brand portfolio has led to confusion

among our customers

LUXURY

PREMIUM

RETAILWHOLESALE

innovative

dynamic

confident

sophisticated

progressive

contemporaryauthentic

lighthearted

Page 8: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 8

From a product & distribution-led brand portfolio to a customer-centric approach

BusinessFormal Business

Casual

Smart

CasualAthleisureCasual

Classic

Extravagant

Fashionable

Modern

Edgy

A large variety of customers with different

expectations, needs and shopping behavior

Occasion

Fashion level

Page 9: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 9

BusinessFormal Business

Casual

Smart

CasualAthleisureCasual

Focus on 2 strategically relevant customer segments

Occasion

Fashion level

Classic

Extravagant

Fashionable

Modern

Edgy

Demanding Quality Seeker

Open-Minded Life Enthusiast

From a product & distribution-led brand portfolio to a customer-centric approach

Page 10: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 10

Open-Minded Life Enthusiast

Attitude Status-oriented, traditional, rational

Style Classic, modern, sophisticated

Expectations Top quality, personal assistance

Shopping Retail & department stores, online

Purchase frequency Low - Medium

Price per unit High

Attitude Open-minded, individual, spontaneous

Style Fashionable, progressive, contemporary

Expectations Latest fashion trends, urban atmosphere

Shopping Online, mobile, retail & department stores

Purchase frequency High

Price per unit Medium

Demanding Quality Seeker

Page 11: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 11

Open-Minded Life Enthusiast

ATTITUDE Status-oriented, traditional, rational

STYLE Classic, modern, sophisticated

EXPECTS Highest quality, personal assistance

SHOPPING Retail Stores, Department Stores, Online

PURCHASE FREQUENCY Low – Mid

PRICE PER UNIT High

ATTITUDE Open-minded, adventurous, young at heart

STYLE Fashionable, progressive, edgy

EXPECTS Latest fashion trends, urban atmosphere

SHOPPING Online, mobile, retail & department stores

PURCHASE FREQUENCY High

PRICE PER UNIT Low-Medium

Demanding Quality Seeker

Establish HUGO as a strong brand

for open-minded life enthusiasts

Be relevant and desirable for

demanding quality seekers

Page 12: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 12

Open-Minded Life Enthusiast

ATTITUDE Status-oriented, traditional, rational

STYLE Classic, modern, sophisticated

EXPECTS Highest quality, personal assistance

SHOPPING Retail Stores, Department Stores, Online

PURCHASE FREQUENCY Low – Mid

PRICE PER UNIT High

ATTITUDE Open-minded, adventurous, young at heart

STYLE Fashionable, progressive, edgy

EXPECTS Latest fashion trends, urban atmosphere

SHOPPING Online, mobile, retail & department stores

PURCHASE FREQUENCY High

PRICE PER UNIT Low-Medium

Demanding Quality Seeker

Establish HUGO as a strong brand

for open-minded life enthusiasts

Be relevant and desirable for

demanding quality seekers

Estimated number of consumers:

90-110 Mill.

Estimated market size:

€ 210-250 Bill.

Estimated number of consumers:

50-70 Mill.

Estimated market size:

€ 230-320 Bill.

Page 13: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 13

The world of the BOSS customer The world of the HUGO customer

Home Job Friday Night

Online ShoppingStyle

Restaurants

Home Job Friday Night

Online ShoppingStyle

Restaurants

Page 14: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 14

Two strong brands with distinctive cores

Brand values Top quality, sharp tailoring,

clear designs

Progressive & contemporary design, expressive fashion

statement

Brand

message

& USP

BOSS offers confident business wear and refined

casual wear for sophisticated customers who

want to be impeccably dressed for every situation

HUGO offers designer clothes at an affordable price which give

the wearer a 24-hour look

Brand

personality Successful, confident, sophisticated, reliable,

responsible, authentic, dynamic, quality-oriented

Spontaneous, individual, contemporary, trend-oriented, creative,

fashion-forward, experimental

Pricing Upper premium Premium

Page 15: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 15

Price positioning

Upper

Premium

Premium

Page 16: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 16

Two competitive environments

Upper

Premium

Premium

Page 17: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 17

Drives brand

desirability

Drives sales

volumes

Classic

Fashion

ModernEnriches

collections with

relevant, modern

pieces

Focus on timeless quality and modern elegance

The world of BOSS

Page 18: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 18

BOSS: Impeccably dressed whatever the occasion

B U S I N E S S S M A R T C A S U A L A T H L E I S U R E

Page 19: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 19

Leading price-value

relationship

Strict design-to-value

approach

The perfect combination of

craftsmanship and modern

engineering

BOSS strives to be the industry’s leader in terms of quality

Page 20: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 20

The world of HUGO

Offers wide

range of latest

fashion trends

ClassicComplements

collections

with HUGO

basicsFashion

ModernCommercializes

modern style

trends

Focus on fast-moving fashion trends

Page 21: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 21

HUGO: Designer clothes at an affordable price

C A S U A LB U S I N E S S

Page 22: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 22

Womenswear continues to be an important part of our business

B U S I N E S S B U S I N E S SC A S U A L C A S U A L

Page 23: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 23

Communication strategy

Two distinctive communication strategies targeting two different customer segments

Focus on traditional and digital

communication channels

Sport & art sponsorship

Sophisticated, confident and quality

orientated visual language across all

consumer touchpoints

Brand ambassadors relevant to the target

group

Focus mainly on digital

communication channels

Film & music sponsorship

Progressive, contemporary and

fashionable visual language across all

consumer touchpoints

Brand ambassadors relevant to the target

group

Page 24: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor

Investor Day 2016 – Brand Strategy HUGO BOSS © November 16, 2016 24

Key messages

Customer-

Centric

Leverage growth potential by

focusing on new customers with

updated HUGO positioning

Offer the best

price - value relationship

within the premium segment

Simplification of brand

portfolio enables customer-

centric product offerings and

communication

Customer

Base Quality

Page 25: Investor Day 2016 - Home - HUGO BOSS Corporate Website · PDF fileDigital Strategy Richard Lloyd-Williams ... BOSS strives to be the industry’s leader in terms of quality. ... Investor