introduction to ezchrom elite chromatography data · pdf fileintroduction to ezchrom elite...

57
Introduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics Division April 21, 2009 Intro to EZChrom Elite August 2008 Page 1

Upload: lyngoc

Post on 18-Mar-2018

351 views

Category:

Documents


13 download

TRANSCRIPT

Page 1: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Introduction to EZChrom Elite Chromatography Data System

Cheada LaoProduct Marketing ManagerSoftware and Informatics DivisionApril 21, 2009

Intro to EZChrom Elite

August 2008Page 1

Page 2: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Agenda

– Introduction to EZChrom Elite

Wh EZCh Elit ?– Why EZChrom Elite?

– Professional Services

– Resources

Intro to EZChrom Elite

August 2008Page 2

Page 3: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Agenda

– Introduction to EZChrom Elite

Wh EZCh Elit ?– Why EZChrom Elite?

– Professional Services

– Resources

Intro to EZChrom Elite

August 2008Page 3

Page 4: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

How Does EZChrom Elite Address Lab Needs?

EZChrom Elite is a scalable chromatography workstation offering research, testing and quality control laboratories flexible reporting tools configurable compliance functionality and robust reliabletools, configurable compliance functionality, and robust, reliable control for over 330 LC and GC components.

• Multi-Vendor Instrument control from over 25 LC and GCMulti Vendor Instrument control from over 25 LC and GC manufacturers

• Scalable from single workstation to multi-site Client /Ser erServer

• Highly flexible report generation capabilities

• GLP/GMP features addressing regulatedenvironments, pharmaceuticals (21CFR Part 11)

• Integration with LIMS and Other Software in the Lab

Intro To EZChrom Elite

Page 4

• Integration with LIMS and Other Software in the Lab

August 2008

Page 5: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Agilent Software and InformaticsBioinformatics

• GeneSpring• CGH Analytics• eArray

BioinformaticsLIMS

Partnering with LIMS d

Electronic LabNotebook

• Kalabie ELN*P t i ith A leArray LIMS vendors

• ECM API package(Fall ’08)

*Partnering with Accelrys

Chromatography /

• ChemStationEZCh Elit

EnterpriseContent

Management

Chromatography / Instrumentation / Spectrometry

• EZChrom Elite• OpenLAB ICM• MassHunter• Feature Extraction

Management

• OpenLAB ECM*Partnering with Accelrys

ProfessionalServices

Page 5

Help laboratory managers / directors reduce the time, effort & cost to go from raw data to final insightHelp laboratory managers / directors reduce the time, effort & cost to go from raw data to final insight

Intro to EZChrom Elite

August 2008

Page 6: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

The EZChrom Product LineEZChrom EZChrom EliteElite

• Client Server

Optional ModulesOptional Modules

• Instrument Control DriversClient Server

• Workstation (Standalone)

• Instrument Control Drivers

• DAD (PDA) Processing

• Compact (for use with 1120 LC 7820 GC only)

• SI (Single Instrument)

• System Suitability (Included with Agilent drivers)

• SI (Single Instrument)• GPC (SEC)

• Development Toolkits• Development Toolkits

Page 6

Intro to EZChrom Elite

August 2008

Page 7: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Agenda

– Introduction to EZChrom Elite

Wh EZCh Elit ?– Why EZChrom Elite?

– Professional Services

– Resources

Page 7

Intro to EZChrom Elite

August 2008

Page 8: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Broadest Instrument Support Available

Control of 330+ Chromatographic Components

Vendor ModulesVendor ModulesAgilent 48 (GC, LC, DAD)Shimadzu 98 (GC, LC, PDA)Thermo Lab Systems 39 (GC, LC, PDA)Varian 29 (GC)Hitachi 21 (LC PDA)Hitachi 21 (LC, PDA)Plus… Perkin Elmer, Waters, Jasco, CTC, Alltech, Allcott, ESA, GBC, Valco and others

More drivers being continually added…

Page 8

g y

Intro to EZChrom Elite

August 2008

Page 9: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Multi-vendor instrument control

Business Value: Business Value: Adds flexibility & choice to your lab infrastructure strategy

Benefit: Benefit: Control and data acquisition from numerous LC, GC, and PDA instruments. Under one platform

Waters• EZChrom controls more than 330 instrument components from more than 25 different vendors.

• Instruments are connected using industry

Waters

ThermoInstruments are connected using industry standard interfaces.

• A RapidControl SDK allows easy and fast development of new instrument drivers.

Shimadzu

e o

More…

Group/Presentation TitleAgilent RestrictedMonth ##, 200XPage 9

Page 10: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Many Instruments - One Enterprise Software

Intro to EZChrom Elite

August 2008Page 10

Page 11: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Common User Interface for Simplified Training

Business Value: Business Value: Lower training costs & enhance staff productivity

Benefit: Benefit: Reduced systems complexity & simplified sample analysis

• Single Screen User Interface for routine analysis

• Instrument logbook• Graphical sampler tray window shows vial

status• Powerful file browser to find and preview your data

Group/Presentation TitleAgilent RestrictedMonth ##, 200XPage 11

Page 12: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite Compact ConfigurationU t t C t LC GC i t t k t tiUp to two Compact LC or GC instruments per workstation• Bundled with the 1120 LC and 7820 GC Hardware• Compliance functionality disabled, but available as an option• Upgradable to EZChrom Elite Workstation

Intro to EZChrom Elite

August 2008Page 12

Page 13: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite Single Instrument ConfigurationC t l 1 i t t (LC d/ GC) k t tiControls 1 instruments (LC and/or GC) per workstation• Upgradable to EZChrom Elite Workstation

Intro to EZChrom Elite

August 2008Page 13

Page 14: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite Workstation ConfigurationU t 4 i t t (LC d/ GC) k t tiUp to 4 instruments (LC and/or GC) per workstation• Upgradable to EZChrom Elite Client Server

GC-17A

Intro to EZChrom Elite

August 2008Page 14

Page 15: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite Client/Server

LANRS232CGPIBSCSI

LANRS232CGPIBSCSI

LANRS232CGPIBSCSI SCSI

Laboratory Network

AIC AIC AIC

File Server

EnterpriseMachine

Client PCClient PCClient PC Client PC

ServerMachine

DomainController

Intro to EZChrom Elite

August 2008Page 15

Page 16: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite – A Scalable Part of the LI FamilyFeaturesFeatures• All Data and Methods generated

by any version of EZChrom Elite y yor Agilent OpenLAB ICM are interchangeable.

The UI of the OpenLAB ICM is• The UI of the OpenLAB ICM is very similar to EZChrom Elite

BenefitBenefit• Customers have a smooth

migration path from single k t ti t Cli t S tworkstation to Client Server to

OpenLAB.

Intro to EZChrom Elite

August 2008Page 16

Page 17: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Workstation to Enterprise-level solutions

•• Business Value: Business Value: Scalable solutions that can grow with your business

•• Benefit: Benefit: Buy what is needed today and have multiple instruments run seamlessly on one common interface.

• Enterprise-wide data integration

• Global collaboration

Single instruments Multiple instruments Integrated, paperlessSingle instrumentswith attachedworkstations

Multiple instrumentswith networkeddata systems

teg ated, pape esslaboratory

Application-specificdata analysis Automation of multiple

instruments I t ti f d t

Group/Presentation TitleAgilent RestrictedMonth ##, 200XPage 17

instruments Integration of data acrossthe lab and beyond

Page 18: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Reporting Tools in EZChrom Elite

• Standard Reports– Predefined Reports Accessible p

in one mouse click

– Use Pre-installed reports and add your ownand add your own

Intro to EZChrom Elite

August 2008Page 18

Page 19: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Reporting Tools in EZChrom Elite

• Standard Reports

• Method and Sequence Custom Reports– Object based WYSIWYG reporting

Intro to EZChrom Elite

August 2008Page 19

Page 20: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Reporting Tools in EZChrom Elite

• Standard Reports

• Method and Sequence Custom Reports

• Advanced Reports– Spreadsheet based reporting

Intro to EZChrom Elite

August 2008Page 20

Page 21: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Powerful, Flexible Reporting

•• Benefit: Benefit: Ensure efficient reporting and converts analysis results into useful information

Business Value: Business Value: Optimize lab productivity & reduce costs per analysis

analysis results into useful information • Standard Reporting

– Easy to use “Word-like” editor.– Reports sample information, results, signals,

spectra 3D plots and calibration curvesspectra, 3D plots and calibration curves.– Design reports based on real results of the

currently loaded injection.

M th d d S M th d• Method and Sequence Method – “Fixed” summary reports for reporting of system

suitability or sequence wide results and statistics.

• Advanced Reports– Spreadsheet based report template editor.– Allows user defined custom calculations.

Supports summary results reporting statistics

Group/Presentation TitleAgilent RestrictedMonth ##, 200XPage 21

– Supports summary results reporting, statistics and trend charts.

Page 22: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Import / Export

Import Data Can transparently read chromatograms from Chemstation, Turbo Chrom and Thermo, as well

ASCII d CDF filas ASCII and .CDF files

Import Sequencesp qCan use an external program to create sequences

These sequences can be run directly by EliteThese sequences can be run directly by Elite

Export DataA R lt t d b ElitAny Results generated by Elite

Chromatograms in ASCII, CDF or WMF

Entire Reports as ASCII

Intro to EZChrom Elite

August 2008Page 22

Page 23: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Configurable ComplianceOn a Global Basis:On a Global Basis:• Define if Logins Will Be Used• Type of Logins

A i I t t Ad i i t t• Assign Instrument Administrators• Project Organization

On a Project-By-Project Basis:• Access to instruments• Access to projects• Functionality within a project• Audit Trail Requirements• Electronic Signature Rules

Intro to EZChrom Elite

August 2008Page 23

Page 24: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Configurable compliance for GLP & regulated labs

•• Business Value:Business Value: Employ industry best-practices & standards for efficiency, safety & traceability

•• Benefit: Benefit: Controlled, traceable access to software• functionality• Grouping of instruments into locations• Define access security for each location in the tree.

• Storage of data in projects• Access security also on a project level.• User/group capabilities per project• User/group capabilities per project.• Support for local and domain user authorization.

• Part-11 compliance• Audit trail• System logbook• Method, Sequence and results versioning• Signing of final results• Timed session logout

Group/Presentation TitleAgilent RestrictedMonth ##, 200XPage 24

• Software IQ/OQ

Page 25: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

SmartSequence™ TechnologyIntelligent Automation

• Calibrations• Check Standards• Check Standards• Spikes• Duplicates• System Suitability

Result Dependant Actions

• Reinject• Pause / Abort• Trigger Alarm• Run External Program• Pager / E-mail notification

Intro to EZChrom Elite

August 2008Page 25

Page 26: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

New Integration tools

New easy to use tool to adjust RT of jall peaks at once

Page 26

APFO LI Meeting

Page 27: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite

Si l S W lk S l E tSingle Screen Walk up Sample Entry

E tEasy to use sample setup

Simple overview ofSimple overview of status of instruments and run queuerun queue

Page 27

APFO LI Meeting

Page 28: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Elite Automation Toolbox

Elite Toolbox Allows Complete System Tailoring

• Simplified User Interfacesp• “Push button” operation• Customize the way you want to operate the system

Intro to EZChrom Elite

August 2008Page 28

Page 29: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Calibration, Diagnostics and EMFThi f ti lit ill b id d b th L bAd iThis functionality will be provided by the LabAdvisor Add-on Software

Calibration and Diagnostics

• Menu item in EZChrom Elite UI to launch LabAdvisor

• Features all functionality of current ChemStation PLUS more

EMF (Early Maintenance Feedback)

• Monitors levels of consumablesAdd-on Software

available for • Notifications built into LC Dashboard

• Threshold setting done in LMDpurchase with EZChrom Elite

Page 29

APFO LI Meeting

Page 30: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Lab MonitoringFeatures

Scheduling(Advanced)

Resource Monitors –Alerts & NotificationAlerts & Notification

ChromatographicAtt ib t (Ad d)Attributes (Advanced)

Lab at a GlanceGlance

Agilent Restricted

CAS/ LMD P/IAgilent Restricted

April 20, 2009Page 30

Page 31: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Support/DiagnosticFeatures GC Calculators

Inlet Leak and RestrictionDetector Checkout Tests

Version 2.01 – Feb 08

Firmware and PID (CE) Updates

DocumentationDocumentation Search

Agilent Restricted

CAS/ LMD P/IAgilent Restricted

April 20, 2009Page 31

Page 32: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Availability in Other LanguagesLocalization will include the following components

• Base Software User Interface• Agilent 1100, 1200 and 1120 LC g• Agilent 6890 ,7820 and 7890 GC • Installer• Online help

Elite Product Chinese Japanese PortugueseWorkStation

*Non-Agilent drivers not localized as well components not listed

WorkStation 7820/7890/ 6890 GC &

1120/1100/1200 LC only

SIClient ServerCompactCompact

Intro to EZChrom Elite

August 2008Page 32

Page 33: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite – OS Support

• Windows XP Professional (SP2)

Wi d 2003 S (SP2)• Windows 2003 Server (SP2)

• Windows Vista Business Edition (SP1)

Page 33

EZChrom Elite LI Update

Page 34: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Summary – Why EZChrom Elite?M lti V d I t t C t l• Multi-Vendor Instrument Control

• Single User to Client/Serverg

• Smart Sequence

• Powerful, Flexible Reporting

• Customization

• Configurable Compliance

• Localized in Chinese Japanese & Portuguese*

Intro to EZChrom Elite

August 2008Page 34

Localized in Chinese, Japanese & Portuguese

Page 35: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

NEW!!! EZChrom Elite 3.3.2

Functionality

• Localization of EZChrom Workstation in Brazilian Portuguese (Base, 7820/7890 and 1100/1120/1200 LC)

• Added previous s/w updates for Elite or Instrument Control• Added previous s/w updates for Elite or Instrument Control Drivers

Intro to EZChrom Elite

August 2008Page 35

Page 36: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

NEW!!! EZChrom Elite 3.3.2

Instrument DriversInstrument Drivers

• Added 7820 Zen GC • Added support for 7693A ALS and Tray with the 7890 GC (NO B d t)(NO Barcode support)

• Updated Hitachi LC ddi f ti litadding functionality

for existing modules

Intro to EZChrom Elite

August 2008Page 36

Page 37: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

NEW!!! EZChrom Elite 3.3.2CompatibilityCompatibilityCompatibilityCompatibility

• Added support for Enterprise Migration Service

Old Enterprise New EnterpriseProjectsSettingsUUsersInstruments

Data/Method Storage

• Service by Agilent’s Professional Services Organization

Data/Method Storage

Intro to EZChrom Elite

August 2008Page 37

Page 38: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

NEW!!! EZChrom Elite 3.3.2

C/S AICsC/S AICs• AIC Imaging Utility (7800 5000 Rev B) including Net 3 0• AIC Imaging Utility (7800, 5000, Rev B) including .Net 3.0• AIC rev. A can’t be updated to control RC.Net instruments

Intro to EZChrom Elite

August 2008Page 38

Page 39: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Agenda

– Introduction to EZChrom Elite

Wh EZCh Elit ?– Why EZChrom Elite?

– Professional Services

– Resources

Intro to EZChrom Elite

August 2008Page 39

Page 40: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Agilent Professional Services Portfolio

Consulting Services Support Services

Application ConsultingApplication Consulting Workflow DesignWorkflow Design

S/W Enablement & Integration

S/W Enablement & Integration

Validation & ComplianceValidation & Compliance

ServicesGoldGold

SilverSilverCustom ProjectsCustom Projects

Education Services

SilverSilver

Operational AssistanceOperational Assistance

Education Services

StandardStandard AdvancedAdvanced

CustomCustom

Page 40

Intro to EZChrom Elite

August 2008

Page 41: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite Support Services

Use support services to receive:

• Technical assistance in the usage of AgilentSupport Services • Technical assistance in the usage of Agilent

products

• Access to the latest product updates,

ServicesGoldGold

SilSilp p

patches and revisions

• Assistance with highly-complex support requirements which call for custom

SilverSilver

Operational AssistanceOperational Assistance

requirements which call for custom entitlements & terms

• Access to the Customer Care portalp

Intro to EZChrom Elite

August 2008Page 41

Page 42: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite Consulting Services

Use consulting services to:• Formulate a long-term

Consulting ServicesFormulate a long term business strategy to include applicable people, process & technology

Application ConsultingApplication Consulting Workflow DesignWorkflow Design

S/W Enablement & Integration

S/W Enablement & Integration

Validation & ComplianceValidation & Compliance

• Augment limited, in-house, staff & resourcesD l l ti f hi hl

Custom ProjectsCustom Projects

• Develop solutions for highly complex requirements which call for custom, long-term, consulting projectsconsulting projects

Intro to EZChrom Elite

August 2008Page 42

Page 43: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite Education Services

Use education services to:

• Efficiently train staff on theEducation Services

Efficiently train staff on the usage of Agilent products

• Train staff on the

StandardStandard AdvancedAdvanced

CustomCustom

maintenance & administration of Agilent products

• Receive in-depth training for customized Agilent solutions

Intro to EZChrom Elite

August 2008Page 43

Page 44: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Agenda

– Introduction to EZChrom Elite

Wh EZCh Elit ?– Why EZChrom Elite?

– Services & Supportpp

– Resources

Intro to EZChrom Elite

August 2008Page 44

Page 45: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite - Public ResourcesThe Website: www agilent com/chem/ezchromThe Website: www.agilent.com/chem/ezchrom• Compatibility Matrix

• PC Requirementsq

• Data Sheets

• White Papers

• Seminars

Intro to EZChrom Elite

Page 45 August 2008

Page 46: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite

A Chromatography Data SystemBetter Results

– Efficient QA/QC for Chemical/ Petrochemical Labs– Configurable Compliance for GLP & Regulated Labs

Faster Than EverFaster Than Ever– Powerful, Flexible Reporting – Common User Interface

for Simplified trainingWhy Agilent?

– Multi vendor instrument controlMulti vendor instrument control– Workstation to Enterprise-Level Solutions

Group/Presentation TitleAgilent RestrictedMonth ##, 200XPage 46

Page 47: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Th k YTh k YThank YouThank [email protected]

Page 47

Intro to EZChrom Elite

August 2008

Page 48: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

AppendixAppendix

Page 48

Intro to EZChrom Elite

August 2008

Page 49: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Support Services: Software Maintenance AgreementsAgreementsSupport Services Feature Bronze Support Silver Support Gold Support

Priority 1 Response Time Target 4 hours 4 hours 4 hours

Telephone Access to SupportTelephone Access to Support Engineers 24x5 24x5

Email Access to Support Engineers

Entitled number of new support instances per year 12 per year 20 per year Unlimited

Customer Web Portal Access Enhanced Web Portal Features

Software Updates & Enhancements

Pro-Active Support

Support Account Managerpp g

Custom Support Plan Option

Operational Assistance Option Option Option

Page 49

Intro to EZChrom Elite

August 2008

Page 50: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Support Services: Customer Care Portal

What is it?

• An web-based portal where customers can find information on the latestAn web based portal where customers can find information on the latest professional services-related offerings to increase productivity

• A value-add service for all customers

Who is the audience?

• Customers who are currently covered under a Software Maintenance Agreement (SMA)Agreement (SMA)

Page 50

Intro to EZChrom Elite

August 2008

Page 51: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Customer Care Portal: Features at a Glance…

• Integrated Support Request form for easy access to Global Informatics Support Teampp

• Download latest software patches & updates

• Knowledge Base containing latest tech notes & advisories• Knowledge Base containing latest tech notes & advisories

• Training section with available web-based & recorded sessions

C t i bl t l l t t l & ti f• Customizable portal layout, access control & reporting for Gold-level SMA customers

Group/Presentation TitleAgilent RestrictedMonth ##, 200XPage 51

Page 52: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Customer Care Portal: Integrated Support Request FormForm• Form pre-

populated with p pcustomer profile information

Page 52

Intro to EZChrom Elite

August 2008

Page 53: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Customer Care Portal: Knowledge Base

• Access to the latest tech notes &notes & advisories

• Download the latest patches & updates

Page 53

Intro to EZChrom Elite

August 2008

Page 54: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Customer Care Portal: Training

• List of available web-based & recorded sessions

• Available to download or playback inplayback in browser

Page 54

Intro to EZChrom Elite

August 2008

Page 55: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Customer Care Portal: Customizable

• Portal content, layout & access control

Page 55

Intro to EZChrom Elite

August 2008

Page 56: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

Upgrade Considerations• The New Drivers• The New Drivers• Support LAN Only• Require .NET 3.0• Will be the only drivers shipping with new orders• Are not a mandatory upgrade for exiting customers

• LC Hardware Considerations• If the customer’s LC has a GPIB card, it will need to be replaced with a LAN

communications card An upgrade kit will be availablecommunications card. An upgrade kit will be available.

• AIC Considerations• Rev A units not supported

• An AIC Upgrade program will be introduced in January to provide Rev A/B AIC dit t d th h f AIC 5000

Page 56

EZChrom Elite Roadmap

AIC users a credit toward the purchase of an AIC-5000.

Page 57: Introduction to EZChrom Elite Chromatography Data · PDF fileIntroduction to EZChrom Elite Chromatography Data System Cheada Lao Product Marketing Manager Software and Informatics

EZChrom Elite - EnterpriseTh E t i P thThe Enterprise Path

A folder tree containing all EE related files including:related files, including:

• Projects (Data, Methods, Sequences Report Templates)Sequences, Report Templates)

• Instrument Configurations

Users and Permissions• Users and Permissions

• Licenses

The Enterprise Path must be Accessible to all WS, Clients and AICs

Intro to EZChrom Elite and Elite Compact

December 2008Page 57