PINKI GROUP

•PINKI TOURS & TRAVELS (REGD.)•PINKI TOURS & TRAVELS LTD.•PINKI AIR SERVICES PVT. LTD.

ABOUT M/S. PINKI TOURS & TRAVELS (REGD.)

M/s Pinki Tours & Travels is a registered concern and functioningunder the auspicious guidance of Shri. D.P .Gupta that happen to aBusinessman by an ancestral inheritance and stand as a soleProprietor for the concern. M/s Pinki Tours & Travels (Regd.) withtwo other sister concerns under the name & Style of M/s Pinki AirServices Pvt. Ltd., and M/s Pinki Tours & Travels Ltd., registeredunder the Company’s Act 1956, are functioning/ providing servicesfor the last 24years.

At the moment your above all concern are functioning from theirHead Office situated at C- 3 Wazirpur Industrial Area, Delhi110052, with a Branch office at Indore– 310, Indore Trade CentreChottigwaltoli, Indore-452001 (Madhya Pradesh). With your kindsupport and faith in us we are happy to provide you a new corporateoffice at DSM-059 DLF Tower Shivaji Marg, near Moti Nagar MilanCinema Delhi.

We are kind enough to assert that with your kind cooperation andfaith in us plus with our vast experience in the line your concernremain successful in providing services in the area.

TOWARDS YOUR SERVICES

Being an Authorised agent of International Air Transport

Association Singapore, M/s Pinki Tours & Travels (Regd.) is

providing services for all Domestic/International Airlines which

includes Indian Airlines, Air India, Kingfisher, Jet Airways, Jet-

Lite, Go Air, Spice-Jet, Indigo Air, and also providing connecting

tickets for all International Airlines with facility of E-tickets. M/s

Pinki Tours & Travels (Regd.), also stands for Membership of

TAAI, TAFI, IATO, IAAI as well as from Ministry of Tourism, Govt. of

India New Delhi.

Your concern is also providing comprehensive facilities/ services

in customized/organising all package tours for INDIA/Abroad(For

individual/groups) by arranging all types of Hotel

accommodation, Sightseeing and providing help in getting

passport, foreign Currency Conversion, documentation of

Visa, Travel Insurance, International Travel calling Card, Air/ Ship

Cargo and E-tickets for Indian Railways.

BUSINESS BACK UP / INFRASTRUCURE

M/s Pinki Tours & Travels (Regd.) is having full backup withqualified/technical /Accounts/legal setup at all level who areresponsible for providing all the aforesaid services with theirdevotion to work compare as well as to compete the requirementof the Customer on the top level with beeriest possible time.

We are glad to inform that your concern has the full support forundertaking the aforesaid services through sufficient arrangementof Email/fax/telephone-landline/mobile besides arrangement ofdelivering the services at the requested destination.

M/s Pinki Tours & Travels (Regd.) is presently having sufficientspace for working at the aforesaid places, which are located in themiddle of the Delhi/New Delhi and well connected with Delhi MetroRing Road to access easily.

AUTHORISED FROM

OUR TECHNOLOGY PARTNER

AIRLINES

OUR SERVICES TOWARDS

SERVICES OFFERED BY PINKI GROUPS

PINKI

GROUP

VISA

SERVICES

Customer

Enquiry /

Reaching the

customer

Explaining

the details

Negotiating

the Terms

Completion

of customer

formalities and

document

submission

Air, hotel

reservations

as per

needs

Itinerary

Arrangements

Travel

Journey to

destination

Walking the

Talk

Return

Journey

--------------------------------------Line Of Interaction---------------------------------

-------------------------Line Of Internal Control / Records------------------

Itinerary

Confirmation

Contingency

provisions

Maintaining record

sand follow up through

CRM

The process mix constitutes the overall

procedure involved in using the services offered

by the PTT. A process should be such that the

customer is easily able to understand and easy

to follow.

The smaller and simpler the procedure, the

better the process, and the customer will be

more satisfied.

It Refers to the systems used to assist the

organization in delivering the service.

PINKI TOURS offers competitive economical

prices for tour packages and moreover price is

linked with advance booking also.

It aimed to offer a range of best-value products

and services along with cutting-edge-technology

and dedicated round-the-clock customer support.

OUR PRICE

Physical evidence is the overall layout of the

place i.e. how the entire PTT office has

been designed. Physical evidence refers to

all those factors that help make the process

much easier and smoother.

PINKI TOURS & TRAVELS PHYSICAL EVIDENCE

PINKI TOURS & TRAVELS PEOPLE

An essential ingredient to any service provision is the use of

appropriate staff and people. Recruiting the right staff and training them

appropriately in the delivery of their service is essential if the

organization wants to obtain a form of competitive advantage.

Consumers make judgments and deliver perceptions of the service

based on the employees they interact with. PTT Staffs have the

appropriate inter personal skills, aptitude, and service knowledge to

provide the service that consumers are paying for.

Most trusted name in the industry, Pinki Tours & Travels spectacular

success is in no small part due to the unblinking vision of its senior

management team and the dedication of its employees.

WE PLAN YOUR HOLIDAYS

OUR ESTEEM CUSTOMERS

Customer Segments in Indian Travel Market

Indian Travel Market

International

Travelers

Domestic

Travelers

Outbound Travelers

( more than 6millions)Inbound Travelers

(Inbound Market)

Holiday &

Sightseeing

Business

Travelers

Conference

attendance

Visiting friends

& Relatives

(VFRs)

Students

PTT’s Target Market.More than 15 million NRI’s

Population in U.S., Europe &

Asia

.International & Domestic

Holiday Packages Increasing.

.More Than 9 million Indian

customer travel abroad.

PTT’s Marketing

Strategy

Customer focus with

operational efficiency

and customer intimacy.

PTT’S POSITIONING

PTT position as a single portal for all travel and

accommodation needs. Its appeal reliable travel booking

with Excellency.

PTT aims to position itself total provider solution with

convenience as key drive its strategy to attain the cost

leadership which will help is to sustain growing competition

in the future.

Being the entrant and cost leader the company will able

to achieve sustainable advantage.

PINKI TOURS & TRAVELS VALUES

PTT’S VALUE

Passion

for

winning

Respect

for

people

Fun @

Work

Empowerment

Team

Work

Accountability

I

n

n

o

v

a

ti

o

n

s

Integrity

Customer

Centricity

ADVANTAGES OF PINKI GROUP

AS

SERVICE PROVIDER

•ONE WINDOW DEAL

•HELP TO REDUCE THE COST.

•GROWTH WITH QUALITY & PROFESSIONAL SERVICES.

•TRAVEL PLANNING WITH SATISFACTORY RESULTS.

CHECKLIST FOR STARTING A BUSINESS

IDENTIFY YOUR REASONS

SELF-ANALYSIS

PERSONAL SKILLS AND EXPERIENCE

FINDING A NICHE

MARKETING ANALYSIS

PLANNING YOUR START-UP

FINANCES

CHECK YOUR CREDIT

DETERMINE THE TYPE OF ENTITY

DESIRED

CHECK ON LICENSING

REQUIREMENTS

PREPARE THE REQUIRED

DOCUMENTATION

Assuring you of our Best and Prompt Services at all times

THANK YOU