intro to converser - a customer engagement platform for mobile apps

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Monday 4 November 13

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Start interacting with your mobile app users. Converser is an easy to use mobile relationship management platform that helps you create a direct channel of communication to your mobile app users so you can increase app engagement and build valuable customer relationships.

TRANSCRIPT

Page 1: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

Monday 4 November 13

Page 2: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

A CRM & Communications Platformthat integrates into your app,

transforming how you communicate with your customers

Monday 4 November 13

Page 3: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

IN APPCOMMUNICATIONS

In-App interactive messaging & support

BEHAVIOURALUNDERSTANDING

Understands each of your app users

DRIVINGRESULTS

EngagementRetentionRevenues

CRM & Communications For Mobile Apps

Monday 4 November 13

Page 4: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

Monday 4 November 13

Page 5: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

Monday 4 November 13

Page 6: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

updates, polls, coupons, questions, forms, chat, feedback … You can Say, Send or Ask anything you want

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Page 7: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

Write once for all your native iOS & Android apps

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Page 8: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

Automated Message30 days after a user has

installed the app, ask for their thoughts and feedback

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Page 9: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

ENTERPRISE MESSAGINGIn one API call, let your backend systems converse two-way with your customers,

through your app.

BENEFITS

Great customer experience

Every message touchable and two-way

Fraction of cost of typical marketing channels (telephone, sms, in-person)

One low fixed cost

No limits on your conversations

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Page 10: Intro to Converser  - A Customer Engagement Platform for Mobile Apps

In-app Feedback and SupportUsers can get in touch with questions, ratings, feedback.

Converser gives context to their device setupMonday 4 November 13