interviw techn workshop
DESCRIPTION
TRANSCRIPT
Interview
To better understand the interview process: the before, during, and after To be aware of the appropriate interviewing behaviors . To learn about behavioral interviewing. To practice interviewing skills
Goals of the Candidate (you): To obtain information about the job/organization. To communicate important information about yourself. To make a positive impression upon the employer.
Goals of the Interviewer: To promote the organization and attract the best candidate. To assess if qualifications match the job requirements. To determine candidate fit with the organization and staff
Goals of the Interview
Skills/Qualities Sought by Employers
§ Ability to learn § Technical Skills § Communication skills § Critical thinking § Personal management § Teamwork § Leadership § Adaptability
§ Organiza)on Skills § Mo)va)on § Problem Solving § Maturity § Professional Judgment
Before the InterviewResearch the industry/company Identify reasons for wanting to work or having interest in that industry/company Recall situations that show favorable behaviors/actions Analyze the skills the employer is seeking Practice answering common interview questions Prepare questions to ask the employer
Company/Industry Research
§ Learn more about the industry § haleebfoods.com § nestle.com § Hum.tv.com § Informational Interviews & Networking
§ Learn about the company § Business § Policies § Portfolio
Dress for the InterviewBusiness professional dress, unless notified otherwise Carry a binder/portfolio to contain resumes, personal calendar, pen Don’t chew gum or bring beverages or food Don’t use hard perfume.
Dress to Impress- Women
§ According the seasons
§ Mul)-‐colored
§ Normal Hair style
Dress to Impress- Men
§ Invest in a conserva)ve color
§ Check for proper fit
§ Wear socks that match your trousers
§ Clean your shoes
§ The )e knot should be small
Interview Structure
§ Pre-Interview
§ Greeting, Introduction, “Small Talk”
§ Information Exchange § Interview questions/responses § Information sharing about employer § Interviewee’s questions
§ Closing § Next steps § Business card?
Pre-Interview & Greeting
Pre-Interview You're being judged as soon as you arrive Arrive 10-15 minutes early to compose yourself Greeting Know the interviewer’s name and pronunciation Extend a warm greeting and firm handshake Wait to be asked to have a seat
Information Exchange
DIRECT: confirms information Are you able to...
OPEN-ENDED: generates performance data
Tell me about a time when you… How did you… Describe a situation where you… Give me an example of…
WHY QUESTIONS: reveal preferences, motives
• One-on-One Interview – Traditional interview
• Serial or Sequential Interview - Candidates are passed from one interviewer to another throughout the course of the day. Sequential may last day, weeks or longer.
• Panel Interview – Appear before a committee or panel of interviewers
• Group Interview – Interview simultaneously with other candidates for the same
position
Tell me about yourself…
A dreaded, but very common question.
Importance: § First Impression still malleable § Tone of interview § Provide depth to resume § Insight into who you are
Share informa)on the employer may not already know and present it in a way that connects to the posi)on you
are seeking.
Direct questions often require only a short answer with minimal elaboration. Examples: § Are you able to … § Are you willing to relocate? § Are you willing to travel?
Behavioral Interviewing
“The best predictor of future performance is past performance in similar situations.”
Provide specific examples/situations based on actual past behaviors, instead of based on
responses to hypothetical questions.
Question: Have you ever had to deal with an
upset customer? If so, what how did you deal with it? What happened?
Your Response Strategy: The STAR Technique
Situation Task Action Result
BE A STAR
Tell me about a )me when you
took ini)a)ve? • Situation
• Task
• Action
• Result
BE READY TO SHARE THE STORY ……..
About Your Body Language Be sure to smile
Don’t hurry gestures/movements
Use good posture
Lean forward while listening and answering questions
Make eye contact
Use mirroring
Do and Don’t DO Convey enthusiasm, confidence, friendliness Convey maturity and professionalism Know your nervous body language tendencies and avoid them Be articulate Take time to reflect, if necessary, before answering Be aware of your eye contact
DON’T
• Be nega)ve
• Use ums/likes
• Exaggerate or lie
• Have your cell phone turned on
• Interrupt the interviewer
• Engage in a debate
• Use acronyms
§ Prepare questions before the interview § They should be thoughtful and relevant
§ Address the position, skills, qualifications, etc…
§ Avoid salary benefits and/or personal topics
Factors Rated • Education – As it relates to the position
• Cognitive Abilities – Judgment, logic, thought processes etc.
• Manner, Personal Traits – Social poise, sense of humor, mannerism, self confidence, listening skills etc. • Appearance – Grooming, Dress, Hygiene, Health
• Attitude – Enthusiastic, outlook, willing to work hard, ability to accept criticism, interaction with work environment / people • Level of Motivation – Initiative, energetic, ambitious, goal oriented, accomplishments and achievements • Leadership Qualities – Mature, responsible, stable • Interest – Interest in position and company • Overall Impression
Interview is not only tes)ng you but also mee)ng with
you .
Asif Jamal
Asif jamal Lecturer Management Science
National University of Modern Languages
& Senior H R Manager
Indus Valley Development Society.
Ques)ons please……………….. End of the day