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JOINING UP GOVERNMENTS
Interoperability Solutions for public Administrations
CESAR workshop 13 March 2013
Margarida Abecasis
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Challenges facing Public Administrations
The quality of public administration at EU, national,
regional and local level is a determining element of
competitiveness, and an important productivity
factor for EU businesses high expectations from
the Public Administrations
Public Administration at EU, national, regional and
local level strive to provide interoperable,
qualitative and sustainable services to their end-
users in a secure and transparent way, raising
productivity, reducing response time, cutting cost
and eliminating corruption.
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Challenges facing Public Administrations
Modernise EU public administrations by:
• fostering digital exchanges between administrations and
enterprises and citizens,
• providing electronic services,
• centralising the entry point of service delivery to a single Portal
where citizens can access all public services, regardless of the
administration that provides them
• Integrating public services, thus facilitating customer
orientation and improving transparency and accountability,
• making available and accessible via electronic means Public
Information and open public data
• …
in a cost effective way!
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Challenges facing Public Administrations
Many steps have been taken already in the last years:
• availability of information on-line
• delivery of some electronic services for various public
administration domains, despite of not being completely cross-
domain interoperable
• supporting multi-channel service delivery,
• e-participation initiatives,
• some interoperability among Member States on a per sector basis
enabling sectorial services at EU level,
• sectorial semantic normalisation efforts,
• …
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Challenges facing Public Administrations
Walking the extra mile…. Shifting towards a more
interconnected whole of government
• Develop synergies among institutions and various sectors,
enable effective resource utilisation across various public sector
agencies, unlock data across sectors
• Build transparent public services oriented towards citizens and
businesses needs with horizontally and vertically interconnected
public administrations departments
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Challenges facing Public Administrations
Courtesy from Regional Directorate for Sea Affairs, Azores
Sharing data across sectors….
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Challenges facing Public Administrations
Courtesy from Regional Directorate for Sea Affairs, Azores
Sharing data across sectors….
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Challenges facing Public Administrations
From DELIVERING BETTER QUALITY PUBLIC SERVICES
THROUGH LIFE-EVENT PORTALS , Mirko Vintar, Mateja Kunstelj, Anamarija Leben
University of Ljubljana, School of Public Administration
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Challenges facing Public Administrations
Walking the extra mile….
• Coping with today’s complexity and pace of changes (social,
technological, economic, …) in a context of constrained resources
requires integration of diverse insights, experience and expertise,
cooperation between different organisations, involving citizens
and businesses …
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ISA: Interoperability Solutions for Public
Administrations
… and effective
electronic
cross-border and
cross-sector
interaction
between
European
public
administrations.
… share and re-
use existing
successful
Interoperability
solutions.
… IT systems
allow smooth
implementation
of Community
policies and
activities.
Efficient European Public
Administrations
Flexible and
interlinked
Interoperability is the key enabler
ISA Programme objectives
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Interoperability between Public Administrations: join the pieces of a big puzzle
Support development and
implementation of cross-
sector solutions
European and national
interoperability activities are
aligned and complementary
Appropriate governance models are
in place covering the life span of
the PA services and interoperability
solutions
Public administrations develop
services and solutions with
interoperability in mind
(‘interoperability by design’)
IT services and solutions support
new policies and are included in
legislative proposals
Reusable solutions are described
and their conditions of use are fully
established
Public Administrations have access
to base registry data and a
catalogue of services
Adopt a ‘business case’
approach to new PA services
and including to cross-sector
services
Means to facilitate the sharing
of components of public
services are identified,
developed and promoted
Domain-related specifications are
identified and have a sector leader
assigned to them
Public services building blocks and
common infrastructure services are
available
Regularly map and update the
current and future EU
interoperability environment
Public Sector Information is
available in common formats
Identify missing cross-sector
services and solutions and
promote and support their
implementation
Assess and develop the means to
facilitate the sharing of
components of public services
Digital Agenda:
“A key action to promote interoperability between public administrations will be the
Commission's adoption of an ambitious European Interoperability Strategy and the
European Interoperability Framework to be drawn up under the ISA programme
(Interoperability Solutions for European Public Administrations)”
The Commission adopted the Communication “Towards
interoperability for European public services” in December 2010:
• European Interoperability Strategy (EIS) (currently under revision)
• European Interoperability Framework (EIF)
Member States should :
“Apply the European Interoperability Framework at national level by 2013”
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Interoperability between Public Administrations: joining the pieces
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Support development and
implementation of cross-
sector solutions
European and national
interoperability activities are
aligned and complementary
Appropriate governance models
are in place covering the life span
of the PA services and
interoperability solutions
Public administrations develop
services and solutions with
interoperability in mind
(‘interoperability by design’)
IT services and solutions support
new policies and are included in
legislative proposals
Reusable solutions are described
and their conditions of use are
fully established
Public Administrations have access
to base registry data and a
catalogue of services
Adopt a ‘business case’
approach to new PA services
and including to cross-sector
services
Means to facilitate the sharing
of components of public
services are identified,
developed and promoted
Domain-related specifications are
identified and have a sector
leader assigned to them
Public services building blocks and
common infrastructure services are
available
Regularly map and update the
current and future EU
interoperability environment
Public Sector Information is
available in common formats
Identify missing cross-sector
services and solutions and
promote and support their
implementation
Assess and develop the means
to facilitate the sharing of
components of public services
Interoperability between Public Administrations
European and national
interoperability activities are
aligned and complementary
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EIIS
EIA
EIIS
EIA
Interoperability between Public Administrations
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EIIS
EIA
EIIS
EIA
European Interoperability Framework (EIF)
European and national
interoperability activities are
aligned and complementary
Political Context
Organisational Interoperability
Legal Interoperability
Semantic Interoperability
Technical Interoperability
Legislative Alignment
Aligned legislation so that exchanged data is
accorded proper legal weight
Coordinated processes in which different
organisations achieve a previously
agreed and mutually beneficial goal
Planning of technical issues involved in linking
computer systems and services
Cooperating partners with compatible visions,
aligned priorities, and focused objectives
Organisation and Process
Alignment
Semantic Alignment
Interaction & Transport
Precise meaning of exchanged information
which is preserved and understood
by all parties
Political Context
Organisational Interoperability
Legal Interoperability
Semantic Interoperability
Technical Interoperability
Legislative Alignment
Aligned legislation so that exchanged data is
accorded proper legal weight
Coordinated processes in which different
organisations achieve a previously
agreed and mutually beneficial goal
Planning of technical issues involved in linking
computer systems and services
Cooperating partners with compatible visions,
aligned priorities, and focused objectives
Organisation and Process
Alignment
Semantic Alignment
Interaction & Transport
Precise meaning of exchanged information
which is preserved and understood
by all parties
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Interoperability between Public Administrations
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EIIS
EIA
EIIS
EIA
Establish architecture models
Develop EU interoperability cartography
Implement the European Federated Interoperability Repository (EFIR)
European and national
interoperability activities are
aligned and complementary
Regularly map and update the current
and future EU interoperability
environment
European Interoperability Architecture
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Identify missing cross-sector
services and solutions and
promote their implementation
Identify missing cross-sector services and
solutions and promote their
implementation
Data communication network
service (sTESTA):
• Secure data exchange
between European and
national administrations
Machine Translation Service
provided by the European
Commission
…
ISA supporting cross sector common services and cross sector systems supporting EU policies
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Support development and
implementation of cross-sector
solutions
Common Information Sharing
Environment for the surveillance of the
EU maritime domain
Interoperable and trusted cross-sector data
exchange between public administrations
within the EU maritime domain. Several
policy areas (Maritime safety and security,
maritime environment and pollution
preparedness and response, fisheries
control, border control, law enforcement,
customs)
…
ISA supporting sharing and re-use of solutions
Barriers to sharing and re-use of solutions:
Legal (intellectual property, public procurement, mis-use and liability)
• Common standard clauses
• European Open data licence
Administrative and financial
• Cost benefits evaluation
• Business models
• Financial support and other incentives
Organisational and communication
• Description of federated assets
• Guidelines and templates for implementing agreements
• Identification of government models
• Service modalities
Technical and architectural
• Semantic standards
• Cartography
Reusable solutions are described
and their conditions of use are
fully established
Assess and develop the means
to facilitate the sharing of
components of public services
Appropriate governance models
are in place covering the life span
of the PA services and
interoperability solutions
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23 May 2012:
Endorsement by
the ISA
Coordination
Group
COREVOCABULARIES
ASSET DESCRIPTION METADATA SCHEMA
ADMS
ADMS and the three Core Vocabularies
specifications entered the W3C standardization
process to become global standards
Released under the “ISA Open
Metadata License v1.1”
(https://joinup.ec.europa.eu/category/licence/isa-
open-metadata-licence-v11)
Defining semantic specifications
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European and national
interoperability activities are
aligned and complementary
Domain-related specifications are
identified and have a sector
leader assigned to them
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Interoperable Public Administrations
Interoperability between Public Administrations is the key to
face today’s challenges and increase efficiency, transparency
and quality of public services.
Interoperability requires harmonisation, adoption of common
standards and frameworks.
Cross-sector interoperability is now the main target.
Effective cooperation between European Public Administrations at
the European, national, regional and local levels will be achieved
by developing interoperability and motivating and supporting the
sharing and re-use of solutions.
interoperability is the key…
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ISA: Interoperability Solutions for Public
Administrations
ISA a key enabler for Public Administrations to join
forces, bring down e-barriers and overcome financial
constraints
Margarida Abecasis [email protected]
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