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JOINING UP GOVERNMENTS Interoperability Solutions for public Administrations CESAR workshop 13 March 2013 Margarida Abecasis

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Page 1: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

JOINING UP GOVERNMENTS

Interoperability Solutions for public Administrations

CESAR workshop 13 March 2013

Margarida Abecasis

Page 2: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Challenges facing Public Administrations

The quality of public administration at EU, national,

regional and local level is a determining element of

competitiveness, and an important productivity

factor for EU businesses high expectations from

the Public Administrations

Public Administration at EU, national, regional and

local level strive to provide interoperable,

qualitative and sustainable services to their end-

users in a secure and transparent way, raising

productivity, reducing response time, cutting cost

and eliminating corruption.

Page 3: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Challenges facing Public Administrations

Modernise EU public administrations by:

• fostering digital exchanges between administrations and

enterprises and citizens,

• providing electronic services,

• centralising the entry point of service delivery to a single Portal

where citizens can access all public services, regardless of the

administration that provides them

• Integrating public services, thus facilitating customer

orientation and improving transparency and accountability,

• making available and accessible via electronic means Public

Information and open public data

• …

in a cost effective way!

Page 4: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Challenges facing Public Administrations

Many steps have been taken already in the last years:

• availability of information on-line

• delivery of some electronic services for various public

administration domains, despite of not being completely cross-

domain interoperable

• supporting multi-channel service delivery,

• e-participation initiatives,

• some interoperability among Member States on a per sector basis

enabling sectorial services at EU level,

• sectorial semantic normalisation efforts,

• …

Page 5: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Challenges facing Public Administrations

Walking the extra mile…. Shifting towards a more

interconnected whole of government

• Develop synergies among institutions and various sectors,

enable effective resource utilisation across various public sector

agencies, unlock data across sectors

• Build transparent public services oriented towards citizens and

businesses needs with horizontally and vertically interconnected

public administrations departments

Page 6: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Challenges facing Public Administrations

Courtesy from Regional Directorate for Sea Affairs, Azores

Sharing data across sectors….

Page 7: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Challenges facing Public Administrations

Courtesy from Regional Directorate for Sea Affairs, Azores

Sharing data across sectors….

Page 8: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Challenges facing Public Administrations

From DELIVERING BETTER QUALITY PUBLIC SERVICES

THROUGH LIFE-EVENT PORTALS , Mirko Vintar, Mateja Kunstelj, Anamarija Leben

University of Ljubljana, School of Public Administration

Page 9: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Challenges facing Public Administrations

Walking the extra mile….

• Coping with today’s complexity and pace of changes (social,

technological, economic, …) in a context of constrained resources

requires integration of diverse insights, experience and expertise,

cooperation between different organisations, involving citizens

and businesses …

Page 10: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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ISA: Interoperability Solutions for Public

Administrations

… and effective

electronic

cross-border and

cross-sector

interaction

between

European

public

administrations.

… share and re-

use existing

successful

Interoperability

solutions.

… IT systems

allow smooth

implementation

of Community

policies and

activities.

Efficient European Public

Administrations

Flexible and

interlinked

Interoperability is the key enabler

ISA Programme objectives

Page 11: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Interoperability between Public Administrations: join the pieces of a big puzzle

Support development and

implementation of cross-

sector solutions

European and national

interoperability activities are

aligned and complementary

Appropriate governance models are

in place covering the life span of

the PA services and interoperability

solutions

Public administrations develop

services and solutions with

interoperability in mind

(‘interoperability by design’)

IT services and solutions support

new policies and are included in

legislative proposals

Reusable solutions are described

and their conditions of use are fully

established

Public Administrations have access

to base registry data and a

catalogue of services

Adopt a ‘business case’

approach to new PA services

and including to cross-sector

services

Means to facilitate the sharing

of components of public

services are identified,

developed and promoted

Domain-related specifications are

identified and have a sector leader

assigned to them

Public services building blocks and

common infrastructure services are

available

Regularly map and update the

current and future EU

interoperability environment

Public Sector Information is

available in common formats

Identify missing cross-sector

services and solutions and

promote and support their

implementation

Assess and develop the means to

facilitate the sharing of

components of public services

Page 12: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

Digital Agenda:

“A key action to promote interoperability between public administrations will be the

Commission's adoption of an ambitious European Interoperability Strategy and the

European Interoperability Framework to be drawn up under the ISA programme

(Interoperability Solutions for European Public Administrations)”

The Commission adopted the Communication “Towards

interoperability for European public services” in December 2010:

• European Interoperability Strategy (EIS) (currently under revision)

• European Interoperability Framework (EIF)

Member States should :

“Apply the European Interoperability Framework at national level by 2013”

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Interoperability between Public Administrations: joining the pieces

12

Support development and

implementation of cross-

sector solutions

European and national

interoperability activities are

aligned and complementary

Appropriate governance models

are in place covering the life span

of the PA services and

interoperability solutions

Public administrations develop

services and solutions with

interoperability in mind

(‘interoperability by design’)

IT services and solutions support

new policies and are included in

legislative proposals

Reusable solutions are described

and their conditions of use are

fully established

Public Administrations have access

to base registry data and a

catalogue of services

Adopt a ‘business case’

approach to new PA services

and including to cross-sector

services

Means to facilitate the sharing

of components of public

services are identified,

developed and promoted

Domain-related specifications are

identified and have a sector

leader assigned to them

Public services building blocks and

common infrastructure services are

available

Regularly map and update the

current and future EU

interoperability environment

Public Sector Information is

available in common formats

Identify missing cross-sector

services and solutions and

promote and support their

implementation

Assess and develop the means

to facilitate the sharing of

components of public services

Page 13: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

Interoperability between Public Administrations

European and national

interoperability activities are

aligned and complementary

13

EIIS

EIA

EIIS

EIA

Page 14: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

Interoperability between Public Administrations

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EIIS

EIA

EIIS

EIA

Page 15: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

European Interoperability Framework (EIF)

European and national

interoperability activities are

aligned and complementary

Political Context

Organisational Interoperability

Legal Interoperability

Semantic Interoperability

Technical Interoperability

Legislative Alignment

Aligned legislation so that exchanged data is

accorded proper legal weight

Coordinated processes in which different

organisations achieve a previously

agreed and mutually beneficial goal

Planning of technical issues involved in linking

computer systems and services

Cooperating partners with compatible visions,

aligned priorities, and focused objectives

Organisation and Process

Alignment

Semantic Alignment

Interaction & Transport

Precise meaning of exchanged information

which is preserved and understood

by all parties

Political Context

Organisational Interoperability

Legal Interoperability

Semantic Interoperability

Technical Interoperability

Legislative Alignment

Aligned legislation so that exchanged data is

accorded proper legal weight

Coordinated processes in which different

organisations achieve a previously

agreed and mutually beneficial goal

Planning of technical issues involved in linking

computer systems and services

Cooperating partners with compatible visions,

aligned priorities, and focused objectives

Organisation and Process

Alignment

Semantic Alignment

Interaction & Transport

Precise meaning of exchanged information

which is preserved and understood

by all parties

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Page 16: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

Interoperability between Public Administrations

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EIIS

EIA

EIIS

EIA

Page 17: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

Establish architecture models

Develop EU interoperability cartography

Implement the European Federated Interoperability Repository (EFIR)

European and national

interoperability activities are

aligned and complementary

Regularly map and update the current

and future EU interoperability

environment

European Interoperability Architecture

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Identify missing cross-sector

services and solutions and

promote their implementation

Page 18: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

Identify missing cross-sector services and

solutions and promote their

implementation

Data communication network

service (sTESTA):

• Secure data exchange

between European and

national administrations

Machine Translation Service

provided by the European

Commission

ISA supporting cross sector common services and cross sector systems supporting EU policies

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Support development and

implementation of cross-sector

solutions

Common Information Sharing

Environment for the surveillance of the

EU maritime domain

Interoperable and trusted cross-sector data

exchange between public administrations

within the EU maritime domain. Several

policy areas (Maritime safety and security,

maritime environment and pollution

preparedness and response, fisheries

control, border control, law enforcement,

customs)

Page 19: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

ISA supporting sharing and re-use of solutions

Barriers to sharing and re-use of solutions:

Legal (intellectual property, public procurement, mis-use and liability)

• Common standard clauses

• European Open data licence

Administrative and financial

• Cost benefits evaluation

• Business models

• Financial support and other incentives

Organisational and communication

• Description of federated assets

• Guidelines and templates for implementing agreements

• Identification of government models

• Service modalities

Technical and architectural

• Semantic standards

• Cartography

Reusable solutions are described

and their conditions of use are

fully established

Assess and develop the means

to facilitate the sharing of

components of public services

Appropriate governance models

are in place covering the life span

of the PA services and

interoperability solutions

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Page 20: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

23 May 2012:

Endorsement by

the ISA

Coordination

Group

COREVOCABULARIES

ASSET DESCRIPTION METADATA SCHEMA

ADMS

ADMS and the three Core Vocabularies

specifications entered the W3C standardization

process to become global standards

Released under the “ISA Open

Metadata License v1.1”

(https://joinup.ec.europa.eu/category/licence/isa-

open-metadata-licence-v11)

Defining semantic specifications

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European and national

interoperability activities are

aligned and complementary

Domain-related specifications are

identified and have a sector

leader assigned to them

Page 21: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

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Interoperable Public Administrations

Interoperability between Public Administrations is the key to

face today’s challenges and increase efficiency, transparency

and quality of public services.

Interoperability requires harmonisation, adoption of common

standards and frameworks.

Cross-sector interoperability is now the main target.

Effective cooperation between European Public Administrations at

the European, national, regional and local levels will be achieved

by developing interoperability and motivating and supporting the

sharing and re-use of solutions.

Page 22: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

interoperability is the key…

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ISA: Interoperability Solutions for Public

Administrations

ISA a key enabler for Public Administrations to join

forces, bring down e-barriers and overcome financial

constraints

Page 23: Interoperability Solutions for public Administrations€¦ · Challenges facing Public Administrations Modernise EU public administrations by: • fostering digital exchanges between

Margarida Abecasis [email protected]

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