internal audit

26
COMPL. DATE CUSTOMER NAME END USER SERV.ENG PROBLEM REPORTED 12.06.08 Mysore Cement Ramachandran Breakdown 12.06.08 Divi's Ramachandran PM 17.06.08 Mysore Cement Ramachandran virus problem 12.06.08 KMML Ramachandran power supply problem 14.06.08 Dr. Reddy's Ramachandran spinner dhy 11.06.08 Matrix Lab Ramachandran sub sprit error 19.06.08 My Home Cement Ramachandran water flow 19.06.08 GSI Ramachandran software problem 18.06.08 NGRI Ramachandran PM 18.06.08 ESAB Indian Austin Maxwell water flow 21.06.08 Chettnad Cement Austin Maxwell No Intensity 09.07.08 ICCAR RCL Austin Maxwell PM 17.06.08 ARCAI - Hyd Ramachandran Tube problem to replased 11.06.08 Dr Reddys- generics Ramachandran Spiner sencor sectivtion GSAXSS T. Ramraj alignment 10.07.2008 IIT-ch phy Austin Maxwell Goniyometer Noise + PM 15.11.2008 Mysore Cement- Heidelberg Ramachandran Sinner voltage to high 14.07.2008 IIT ch-phy Austin maxwell Gonigometer Noise + PM 18.07.2008 Vizag steel plant Ramachandran water Contitiviity very high 23.07.2008 iocl srilanka Austin Maxwell Breakdown 27.07.08 My home cement Ramachandran Sample got stuck 21.07.08 MRPL Austin Maxwell Mechinical 06.08.08 RRL Mr.Guruswamy Austin Maxwell Gonimeter is not moving 13.08.2008 Murugappa Ceremics Ramachandran Commissioning 14.08.08 Sagar Cements Ramachandran Installation 14.08.08 AMD Ramachandran Noise from Generator fan 31.07.08 CECRI Austin Maxwell Software problem/Tube checking 16.08.08 Sterlite Austin Maxwell Vacuum Problem 16.08.08 CESS-Trivandram Austin Maxwell Software problem(Data Collector) 01.08.08 Bangalore university Austin Maxwell Preinstallation with our new Engg, tra 15.08.08 Anna University chemistry Dept. Austin Maxwell Dell PC problem 09.09.08 BASF Austin Maxwell Cooling fan + PM 04.09.08 Matrix lab Ramachandran PM 29.08.08 ARCI Ramachandran CM sample stage is stucking Apotex Ramachandran pre-installation 10-09.08 IREL Ramachandran IQ+/clarification visit 14.09.08 Madras cement(Jayanthipuram) Ramachandran 11.09.08 WS Industries Austin maxwell Communication problem 13.09.08 My home cement Ramachandran Cap sentor problem 16.09.08 Jubilant organsys Ramachandran PM 10.09.08 MCL RR Nagar Austin Maxwell PM, Xray tubes 17.09.08 Anna university-chem dept Austin maxwell High Tension problem 17.09.08 GSI Ramachandran High Tension Triping 17.09.08 AMD Ramachandran Noise from Instrument 18.09.08 DMRL Ramachandran Shutter not closing Schedule MCL-Pennadam Austin Maxwell PM+ water tem Schedule MCL-Pennadam Austin Maxwell PM+free lime problem long pending IREL Ramachandran Iq+ problem Schedule Saint Gobain-TADA Austin Maxwell PM 07.09.08 CCCL-Ariyalur Austin Maxwell Installation

Upload: tahaalkibsi

Post on 12-Aug-2015

136 views

Category:

Documents


1 download

DESCRIPTION

audit

TRANSCRIPT

Page 1: Internal AUDIT

COMPL. DATE CUSTOMER NAME END USER SERV.ENG PROBLEM REPORTED

12.06.08 Mysore Cement Ramachandran Breakdown

12.06.08 Divi's Ramachandran PM

17.06.08 Mysore Cement Ramachandran virus problem

12.06.08 KMML Ramachandran power supply problem

14.06.08 Dr. Reddy's Ramachandran spinner dhy

11.06.08 Matrix Lab Ramachandran sub sprit error

19.06.08 My Home Cement Ramachandran water flow

19.06.08 GSI Ramachandran software problem

18.06.08 NGRI Ramachandran PM

18.06.08 ESAB Indian Austin Maxwell water flow

21.06.08 Chettnad Cement Austin Maxwell No Intensity

09.07.08 ICCAR RCL Austin Maxwell PM

17.06.08 ARCAI - Hyd Ramachandran Tube problem to replased

11.06.08 Dr Reddys- generics Ramachandran Spiner sencor sectivtion

GSAXSS T. Ramraj alignment

10.07.2008 IIT-ch phy Austin Maxwell Goniyometer Noise + PM

15.11.2008 Mysore Cement- Heidelberg Ramachandran Sinner voltage to high

14.07.2008 IIT ch-phy Austin maxwell Gonigometer Noise + PM

18.07.2008 Vizag steel plant Ramachandran water Contitiviity very high

23.07.2008 iocl srilanka Austin Maxwell Breakdown

27.07.08 My home cement Ramachandran Sample got stuck

21.07.08 MRPL Austin Maxwell Mechinical

06.08.08 RRL Mr.GuruswamyAustin Maxwell Gonimeter is not moving

13.08.2008 Murugappa Ceremics Ramachandran Commissioning

14.08.08 Sagar Cements Ramachandran Installation

14.08.08 AMD Ramachandran Noise from Generator fan

31.07.08 CECRI Austin Maxwell Software problem/Tube checking

16.08.08 Sterlite Austin Maxwell Vacuum Problem

16.08.08 CESS-Trivandram Austin Maxwell Software problem(Data Collector)

01.08.08 Bangalore university Austin Maxwell Preinstallation with our new Engg, training with Mr Kohji

15.08.08 Anna University chemistry Dept. Austin Maxwell Dell PC problem

09.09.08 BASF Austin Maxwell Cooling fan + PM

04.09.08 Matrix lab Ramachandran PM

29.08.08 ARCI Ramachandran CM sample stage is stucking

Apotex Ramachandran pre-installation

10-09.08 IREL Ramachandran IQ+/clarification visit

14.09.08 Madras cement(Jayanthipuram) Ramachandran

11.09.08 WS Industries Austin maxwell Communication problem

13.09.08 My home cement Ramachandran Cap sentor problem

16.09.08 Jubilant organsys Ramachandran PM

10.09.08 MCL RR Nagar Austin Maxwell PM, Xray tubes

17.09.08 Anna university-chem dept Austin maxwell High Tension problem

17.09.08 GSI Ramachandran High Tension Triping

17.09.08 AMD Ramachandran Noise from Instrument

18.09.08 DMRL Ramachandran Shutter not closing

Schedule MCL-Pennadam Austin Maxwell PM+ water tem

Schedule MCL-Pennadam Austin Maxwell PM+free lime problem

long pending IREL Ramachandran Iq+ problem

Schedule Saint Gobain-TADA Austin Maxwell PM

07.09.08 CCCL-Ariyalur Austin Maxwell Installation

Page 2: Internal AUDIT

22.09.08 ACC Austin Maxwell PM

long pending Solvay vishnu Ramachandran PM

02.09.08 Pondy Phy Austin Maxwell Re-installation and HTK installation

16.09.2008 Anna university Austin Maxwell HT problem

22.09.08 CPRI Ramachandran HT problem

16.09.08 MCL- Ariyalur Austin Maxwell Installation

16.09.08 MCL- Ariyalur Austin Maxwell Installation

Schedule Bharathiar university Austin Maxwell Installation

19.09.08 Murugappa Ramachandran final commisssioning

Schedule NIIST Austin Maxwell Pre-installation visit

long pending VSSC -PM Austin Maxwell PM

22.09.08 Alagappa university Austin Maxwell water flow problem

Schedule Amrita Ramachandran Installation

22.09.08 FLS Austin Maxwell Sample changer gripper problem

26.09.08 CCCL- Karikally Austin Maxwell Bad Vacuum error/isolation transformer installation

25.09.08 CCCL Karikally austin maxwell PM

29.09.08 Saint gobian Palakad austin maxwell Water flow, PM

01.10.08 VSSC austin maxwell CPU problem, PM

09.10.08 Apotex austin maxwell Installation

10.10.08 FLS austin maxwell HT

20.10.08 MCL Jacayyapet austin maxwell Beam stop time out

29.10.08 IGCAR austin maxwell Goniometer Problem

30.10.08 Pondy University austin maxwell HT Problem

01.11.08 MCL Ariyalur austin maxwell Intensity Problem

03.11.08 KMML austin maxwell Goniometer Problem

05.11.08 Apotex austin maxwell Application Training/ IQ,OQ

10.11.08 IISC Phy austin maxwell detector Problem

12.11.08 Saint gobian Tada austin maxwell PM

12.11.08 CCCL Ariyalur Ramachandran Installation

20.11.08 Saint Gobain austin maxwell PM

27.11.08 IISC Material Engg. austin maxwell Water flow, Goniometer Problem

28.11.08 CCCL Karikally austin maxwell PM

01.12.08 Sterlite austin maxwell Application Issues

02.12.08 IREL austin maxwell Floor detector Problem

09.12.2008 Dr.Reddys Ramchandran Software Installation

23.12.2008 ARCI Ramchandran Break down

Scheduled SIPRA Ramchandran Installation

02.01.2009 My Home Cement Ramchandran Xray tube Installation

02.01.2009 Vishnu Cement Ramchandran PM

02.01.2009 MCL, Jaggiapet Ramchandran Break down

Planned Murugappa Morgan Ramchandran Final Commissioning

Scheduled CECRI Ramchandran Break down

08.01.2009 FLS, Chennai Ramchandran Shifting PHDs

12.01.2009 MCL-Alathiyur Austin analysis variation & PM

13.01.2009 GSI-blore Austin No dish detector

19.01.2009 MCL Austin Vacuum problam

03.01.2009 Jubilant Austin HT problem

16.01.2009 Apotex Austin Angle Shift

14.01.2009 GSI -Ban Austin E9 error message

15.01.2009 IIT Chennai Austin Exelator dedector problem

16.01.2009 Cmet Austin Break down

Page 3: Internal AUDIT

15.01.2009 FLS Ramachandaran Vacuum problam

19.01.2009 GE Austin Computer Crash

20.01.2009 Chettinad Cements Austin maxwell Water flow problem

27.01.2009 Deccan Cements Ramchandran PM - Gain is not ok

27.01.2009 Dr.Reddys (Genr) Ramchandran Sample changer not working

23.01.2009 Sagar Cements Ramchandran Power supply +12v not ok

23.01.2009 Sagar Cements Ramchandran Commissioning long pending

19.01.2009 Vizag steel Ramchandran Final Commissioning

Ultratech Tadipatri Ramchandran Calibration issue

Ultratech Tadipatri Ramchandran Commissioning

21.01.2009 MCL, Jaggiapet Ramchandran Mg / Gonio Fe channel not OK

18.01.2009 ARCI Ramchandran System crash/superQ not working

20.01.2009 ARCI Ramchandran UPG tripps no sufficient cooling / When the panels are kept op

Planned NFTDC Ramchandran PM / Training

Planned NFTDC Ramchandran PM / payment followup

Planned DMRL Ramchandran PM

Planned DMRL Ramchandran PM

Planned HINDALCO, Belguam Ramchandran PM delayed long

Planned HINDALCO, Belguam Ramchandran PM delayed long

Planned Bharathiyar uinv Austin Installation of High score plus

Planned RRL Austin Final Commissioning HTK demo

12.01.09 CECRI Ramchandran CPU / Xcelerator not OK

26.12.08 MCL Ramchandran Erratic results

28.11.08 Anna univ Austin Power supply problem

23.01.2009 Murugappa Ramchandran Vaccum problem

Planned Sterlite Ind Austin Installation

Planned CESS Austin PM

Planned VSSC Austin PM

Planned ACC Austin PM

01.01.09 Mcl rr nagar Austin maxwell sample loding problem

01.01.09 Mcl rr nagar Austin maxwell PM

schedule RRL Austin maxwell PM

29.01.09 Apotex-Bangalore Ramchandran High score plus error

12.02.2009 Saint Gobain Austin maxwell Vacuum problem13.02.2009 IIT Austin maxwell Goniometer problem16.02.2009 SRM Austin maxwell HT problem16.02.2009 Pondicherry Univ-phy Austin maxwell To check the power supply

26.02.09 CCCL- Karikkali Austin maxwell Cubix XRF Machine readings are erratic and counts are less

27.02.09 MRPL RR X-Ray tube faulty

03.03.09 CLCRI RR Water Flow problem

04.03.09 FLS RR Flow Detector Problem05.03.09 AMD RR HT Problem

07.03.09 DMRL RR PM

11.03.09 Hyderabad University RR CPU Battery

15.03.09 Murugappa Austin Beam Stop error

Page 4: Internal AUDIT

SAMPLE

* ANY BILLIABLE CALLS ,PLEASE INFORM / MARK SEPERATELY

ABBR. DETAILCOMPL.DATE CUSTOMER INFORMED THE ENGINEER/ NAGINA/SONALI ON

CUSTOMER NAME CUSTOMER NAME

END USER no need to fill

SERV.ENG ENGINEER ASSIGNED FOR THIS CALL

PROBLEM COMPLAINT DETAILS…. Ht tripping ,waterflow….etc

CATEGORY MECHANICAL/ ELECTRICAL/ HT / VACUUM/ CHILLER ETC….

CODE PM /CM/ DEMO/ INSTALLATION/ PREINST. /APPL.SUPPORT

CALLER NAME NAME OF THE CUSTOMER/USER

SYSTEM NAME OF THE SYSTEM DOWN MPD ,AXIOS, PW1600…..

CALL ID no need to fill

CALL ATTNDED BY ENGINEER ATTENDED

INV.NO no need to fill

INV.DT no need to fill

CALL STATUS PENDING/ COMPLETE/ SPARES REQUIRED……

eg: ajay visited site on 11.9.07 & resolved the complaint….etc

Page 5: Internal AUDIT

CATEGORY CODE CALLER NAME SYSTEM DY NO. CALL ID CALL ATTND INV NO. INV DT

Suresh Kumar Axtos XRF DY1430 INJ 10336 18-Jun-08

Sridhar Xpert-pro mp dy2397 INJ 10337 15-Jun-08

G.N.B. Roa. DGM Minipal 2 DY613 pending 18-Jun-08

Vijay Kumar Minipal DY648 INJ 10338 20-Jun-08

Ramhaiya Xpert-pro mp DY2101 INJ 10339 16-Jun-08

Dr. Ruchi Rao Xpert-pro mp DY2140 INJ 10350 16-Jun-08

Y.Srinivasa Rao Cubix pro DY755 pending 03.07.08

Kiran Magix DY863 INJ 10351 21.07.08

Krishna Magix pro DY1041 INJ 10352 21.07.08

Hari ganesh Perlx' 3 70628 pending 11.08.08

John Jai Kumar Cubix DY661 INJ 10353 22-Jun-08

Govindan Kutty X-pert mpd DY 894 pending 11.07.08

N. Ravi xpert pro mr DY2458 pending 25.07.08

Mr Ramaiya xpert pro mp DY2101 INJ 10339 21.07.08

Dr Susmitha saxess DY1719 pending

Santosh X-pert pro DY2187 INJ 10407 12.07.08

Suresh kumar axios DY1430 pending 24.09.08

Santosh Xpert pro DY2187 INJ 10407 12.07.08

CH srinivasa rao Axios DY1385 pending 16.07.08

minipal 4 DY625 pending 21.07.08

P Sita rama rao cubix xrf DY1051 Sr 39 29.07.08

Seeranjivi venus 200 DY1210 Sr 40 02.08.08

Mr.Guruswamy X-pert Pro DY1649 Sr 41 19.08.08

Sowmiya nathan Venus DY1171 08.08.08

O. Angi reddy Axios & Cubix fast Sr 47 26.08.08

Chanchal sarbajnaMagix pro DY1243 Sr 48 22.09.08

Dr Suresh Babu X'pert pro DY2055 Sr 43 23.08.08

Mariyappan Axios DY1136 Sr 44 24.08.08

Prakesh X'pert pro DY2281 Sr 45 25.08.08

Preinstallation with our new Engg, training with Mr Kohji Dr Suresh Babu Axios DY1099 Sr 46 27.08.08

Roselin xpert pro DY2109 28.08.08

Rajesh Magix pro DY1144 Sr 49 11.09.08

Dr. Ruchira Sarbaj Xpert pro DY2140 Sr 50 06.09.08

N.Ravi Xpert pro MR DY2453 Sr 51 23.09.08

K V Ramana Xpert pro Sr 52 08.09.08

Dr. Sheela P.Nair Magix DY1596 Sr 53 09.09.08

S Kesavaperumal venus 200 DY1189 Sr42 7.10.08

S.Sakhivelu Minipal 4 DY817 Sr 54 21.09.08

Y.Srinivasa Rao Cubix DY1001 INJ 10409 18.09.08

Praveen kumar Xpert pro DY2492 Sr 55 30.09.08

Senthil PW1660, PW1 DY810 Sr 56 18.09.08

Roselin Xpert-pro DY2109 Sr 57 19.09.08

Vasuda magix DY863 Sr 59 24.09.08

Chanchal sarbajnaMagix pro DY1243 Sr 60 20.11.08

A K Singh Xpert APD DY1458 Sr 61 04.08.08

Mr.Muniasamy PW 1660 DY821 Sr 62 24.12.08

Mr.Muniasamy PW 1800 DY753 Sr 63 24.12.08

Dr.Shella Nair Magix DY1596 Sr 53 10.09.08

Mr.Lakshmikanth Minipal 2 DY638 Sr 65 30.09.08

Mr.Naran Minipal/Axois Sr 66 11.11.08

Page 6: Internal AUDIT

Mr.N.N.Rao minipal 4 DY764 Sr 67 04.10.08

Magix DY692 Sr 68 06.01.08

Mr.Suresh X'pert Pro DY2256 Sr 69 25.09.08

Ms.Rosilin X'pert Pro DY2109 Sr 57 19.09.08

Dr.Seetharaman X'pert Pro DY2600 Sr 70 25.09.08

Mr.Ganesh Ram Cubix XRD Sr 36 11.11.08

Mr.Ganesh Ram Venus 200 Sr 37 11.11.08

Dr.Mangalraj X'pert Pro Sr 25

Mr.Badri Venus 200 DY1171 Sr 71 30.10.08

Dr.Peter Kosy X'pert Pro Sr 72 12.12.08

Dr.Rajeev PW 2400 DY1013 Sr 73 15.07.08

Dr.Sanjeevraja X'pert Pro DY2723 Sr 58 06.10.08

Dr.Monzoor X'pert Pro Sr 19 26.09.08

Ms.Amutha PW 2400 DY2174 Sr 74 28.09.08

Bad Vacuum error/isolation transformer installation Mr.John Cubix DY661 Sr 75 01.10.08

John Jaya Kumar Cubix DY661 SR 76 01.10.08

Punitha vel Perlx -3 970530 SR 77 03.10.08

Dr.Raju PW 2400 DY1013 SR 78 13.10.08

Srinivasa Murthy Xpert pro SR 79 24.10.08

Nellaiappan PW 2400 DY2174 SR 80 15.12.08

Thanapal Venus DY1189 SR 81 31.10.08

Asvathaman Xpert pro DY1381 SR 82 07.12.08

Suresh Xpert pro DY2032 SR 83 28.01.09

Ganesh Ram Venus 20 DY1199 SR 84 11.11.08

Vijaya Kumar Minipal 2 DY648 SR 85 27.12.08

Srinivasa Murthy Xpert pro SR 86 17.11.08

Sumana Xpert pro DY1619 SR 87 02.12.08

Nataji Minipal 2 DY638 SR 88 21.03.09

Santhanam Axios SR 89 21.11.08

Ganesh PW 2400 DY1219 SR 90 29.11.08

Satham Suvas Xpert pro DY1832 SR 91 03.12.08

John Jaya Kumar Cubix DY661 SR 92 05.12.08

Mariappan Axios DY1136 SR 93 09.12.08

Sheela Nair Magix DY1596 SR 94 10.12.08

Mr.Ramaiah Xpert pro DY2101 SR-09-03 12.12.08

Mr.Ravi Xpert pro DY2458 SR-09-01 02.01.2009

Mr.Sridhar Xpert pro DY3035 SR-09-02 04.01.2009

Mr.SeetharamaRa Cubix DY1001 SR-09-04 05.01.09

Mr.Gopal Reddy Axios DY1440 SR-09-05 06.01.09

Mr.Hingwe Venus DY1189 SR-09-06 07.01.09

Mr.S.Badri Venus DY1171 SR-09-07 08.01.09

Madhu Xpert pro DY2055 SR-09-09 10.01.2009

Nellaippan PW2400 DY1274 SR-09-08 12.01.09

V.Muniasamy Venus DY1199 SR-09-10 18.02.09

Dr.Dey Perlx3 981009 SR-09-11 17.01.2009

ganesh ram venus200 DY1199 SR-09-12 solved this problem over phone

praveen kumar Xpertpro DY2492 SR-09-13 16.01.2009srinivasa murty Xpertpro DY3039 SR-09-14 17.01.2009

dr Dey perlx3 981009 SR-09-15 18.01.2009

Santhosh Xpertpro DY2187 SR-09-16 18.01.09

Dr Dayaa PW2400 DY1142 SR-09-17 09.02.2009

Page 7: Internal AUDIT

Nellaippan PW2400 DY1274 SR-09-18 17.01.2009

Susmitha Xpertpro DY1417 SR-09-19

John Jayakumar Cubix DY661 SR-09-20 21.01.09

sundaram Minipal DY615 SR-09-21 05.02.09

Dr Ranga reddy Xpert pro DY2101 SR-09-22 29.01.2009

BRK. Sastri Axios DY1515 SR-09-23 04.02.09

BRK. Sastri Cubix fast DY798 SR-09-24 20.02.09

Rajaram Axios DY1385 SR-09-25

Prem sagar Axios DY1519 SR-09-26

Prem sagar CubixFAST DY800 SR-09-27 16.03.09

Baskar Venus DY1189 SR-09-28 06.02.09

D srinivasa reddy PW2400 DY1288 SR-09-29 30.01.09

UPG tripps no sufficient cooling / When the panels are kept op D srinivasa reddy Xpert Pro MR DY2458 SR-09-30 31.01.09

Dr. raghunadhan PW2400 DY1276 SR-09-31

Dr. raghunadhan Xpert PRO DY1574 SR-09-32 09.03.2009

Dr. Ak singh SAXESS SR-09-33

Dr. Ak singh APD DY1458 SR-09-34 09.03.2009

Dr.Shankar MagixPRO DY1063 SR-09-35

Dr.Shankar PW1830 SR-09-36

prof mangal raj Xpert PRO SR-09-37 30.01.2009

Peter kosy Xpert PRO DY1649 SR-09-38 12.02.2009

Dr.madhu Xpert PRO DY2055 SR-09-39

Muniswamy PW1660 DY810 SR-09-40 18.02.09

Roselin Xpert PRO DY2109 SR-09-41

Bathri Venus DY1171 SR-09-42 24.01.2009

Marriapan Xpert PRO SR-09-43 26.02.09

Dr. Prakesh PW2400 DY2218 SR-09-44 05.03.09

Venkat Narayana PW2400 DY1013 SR-09-45 10.02.2009

Vijay kumar MInipal DY746 SR-09-46 05.02.2009

senthel pw1800 SR-09-47 07.02.2009 07.02.2009

Senthil PW1660 DY810 SR-09-48 07.02.2009 07.02.2009

GURUSWAMY XPERT PRO DY1649 SR-09-49 11.02.2009 11.02.2009

Rajendra xpert pro SR-09-50 29.01.09 29.01.09

Ganesh PW2400 DY1219 SR-09-51 16.02.09 16.02.09

Dr.sonthosh X'PERT PRO DY2187 SR-09-52 18.02.09 18.02.09

Dr.gopal X'PERT PRO SR-09-53 17.02.09 17.02.09

Dr.Nambi X'PERT PRO DY2256 SR-09-54

Cubix XRF Machine readings are erratic and counts are less U.Subramanian Cubix DY661 SR-09-55 28.02.09 28.02.09

Mr.Ramesh Venus200 DY1210 SR-09-56 04.03.09 04.03.09

Dr.Shankar Xpert Pro DY2927 SR-09-57 04.03.09 04.03.09

Mr.Nellaiappan Magix Pro DY174 SR-09-58 06.03.09 06.03.09Dr.Chanchal Magix Pro DY1243 SR-09-59 11.03.09 11.03.09

Dr.AK Singh Xpert APD DY1458 SR-09-61

Mr.Murthy Xpert APD DY1675 SR-09-62

BD Mr.Badri Venus200 DY1171 SR-09-63 20.03.09 20.03.09

Page 8: Internal AUDIT
Page 9: Internal AUDIT

CALL STATUS

spare parts ordered by engg and yet to come

Page 10: Internal AUDIT

solved this problem over phone

Page 11: Internal AUDIT

Solved by themselves

Short supply / Transmission of results

Waiting for Spares

Waiting for spares

attended on 16.03.09, pending for non availability of spares.

Page 12: Internal AUDIT
Page 13: Internal AUDIT

Date of comp complete

Page 14: Internal AUDIT

Call completed

Call completed

Call completed

Call completed

Call completed

Call completed

Waiting for CPU card

Call completed

Call completed

Call completed

Replace the HT Cable now instrument is working fine (under Obervation)Completed-16.01.2009

Page 15: Internal AUDIT
Page 16: Internal AUDIT

Warranty

Sno. Customer System Installed/Commissioned

1 Madras Cement Limited Jaggayapet Venus200 28-Jun-072 Madras Cement Limited Jaggayapet Cubix PRO 28-Jun-073 Rashtriya Ispat Nigam Limited (Vizag Steel) / Central lab Axios 26-Nov-07

4 Amirta Vidayapeedam Xpert Pro 16-Oct-085 Apotex Pharma, Bangalore Xpert Pro 24-Oct-086 Madras Cement Limited, Ariyalur Venus 200 24-Oct-082 Sagar Cement Limited (FLS Automation) Axios 14-Nov-083 Sagar Cement Limited (FLS Automation) Cubix Fast 14-Nov-084 Ultratech Cement Limited (FLS Automation) Axios 18-Nov-085 Ultratech Cement Limited (FLS Automation) Cubix Fast 18-Nov-089 Chettinad Cement Limited, Ariyalur Minipal2 21-Nov-087 Bharathiyar univeristy Coimbatore Xpertpro 31-Nov-088 Chettinadu Cement Limited, Ariyalur Axios 26-Dec-08

16 Rashtriya Ispat Nigam Limited (Vizag Steel) / SMS lab Axios 01-Jan-0911 NIIST (RRL) Tvndm Xpert Pro 08-Jan-0913 Sipra Labs, Hyderabad Xpert Pro 04-Jan-09

6 Madras Cement Limited, Ariyalur Cubix PRO 24-Feb-0914 Vedanta (Sterlite Industries Limited), Tuticorin Xperto Pro 26-Feb-0915 Astra Zeneca Pharma India Limited, Bangalore Xpert Pro 25-Mar-09

Page 17: Internal AUDIT

Remarks

due inherent problemsWarranty until 31/03/2009Extended warranty 1 year

warranty extended as special case

Extended warranty 1 year

warranty extended as special case

Page 18: Internal AUDIT

Installation Plan

Sno. Customer System Value1 Chettinadu Cement Company Limited, Ariyalur Axios 127.52 Corborundam Univ Minipal4 363 Central Power Research Institute, Bangalore Axios 161.5354 City Lubricants P Ltd, Chennai Minipal4-S 30.55 Beach Minerals Co, Chennai Minipal4 39

Page 19: Internal AUDIT

Shippment wk / At site Sale Month Commissioning Month Remarks on possible delayengr at site

Page 20: Internal AUDIT

AMC 2008 0rder value

Sno. Customer Equipment Value in Rs.K FromGSI HYD Magix 110 4/4/2008GSI HYD PerlX'3 35 4/4/2008GSI HYD CHILLER 27.5 4/4/2008ARCI Xpert Pro MRD 100 1/11/2007My Home Cements Cubix XRF 650 1/9/2008NFTDC, HYD PW 2400 70 1/7/2008NFTDC, HYD X'Pert Pro 78 1/11/2008NGRI, HYD Magix Pro 120 1/4/2008BHEL XpertPro MPD 90 1/2/2006DMRL X'Pert APD 100 1/1/2009DMRL SAXCESS 97.5 11/9/2009Deccan Cements Minipal2 70 5/4/2008Divi's Lab X'Pert XRD 850 1/4/2008Dr. Reddy's Lab X'Pert Pro 135 1/11/2008BASF MagiX PRO 325 1/5/2008Chettinadu, Karikalli Cubix 900 1/1/2008GE India,Bangalore Xpert Pro 250 1/1/2009IGCAR - Dr.Kutty Xpert Pro 125 1/6/2008IGCAR - RCL Xpert MPD 90 1/5/2008IIT,Chennai Xpert Pro 133 1/4/2005INDAL,Belgaum Magix Pro 105 17/10/2008INDAL,Belgaum X'Change 55 17/10/2008KMML Minipal 45 1/4/2008MCL, Pen PW1660 95 1/4/2008MCL, Pen PW 1800 90 1/4/2008MCL, RR Nagar PW 1660 93 1/5/2008MCL, RR Nagar PW 1800 88 1/5/2008MCL, RR Nagar Perlex 3 33 1/5/2008Saint Gobain, PW 2400 Pw 2400 210 1/4/2008Anna university X'pertPRO 28 5/12/2008Pondicherry uni,ES X'pertPRO 60 1/1/2008Solvay Vishnu Magix 140 1/4/2008IISc - Physics Xpert Pro 110 1/4/2008GSI,Blore PerlX'3 32 29/06/2008GSI,Blore Xpert Pro 85 14/07/2008acc, madhukkari minipal-4 70 1/4/2008FLS, Chennai PW2404 750 1/8/2008Neuland Lab Xpert Pro 160 22/04/2008AMD MagixPro 600 1/12/2008

7205

Page 21: Internal AUDIT

To Category of AMC3/4/2009 3/4/2009 3/4/2009

31/10/2010 31/08/2009 Comprehensive30/06/200931/10/200931/03/200931/07/200931/12/201010/9/20104/4/2009

31/03/2009 Comprehensive (Tube&Consm)30/11/2009 Training 30/04/200931/12/2010 Comprehensive31/12/2009 Fast Response 31/5/2009

30/04/200931/03/201016/10/200916/10/200931/03/200931/03/200931/03/200930/04/200930/04/200930/04/200931/03/2009 Fast Response 4/12/2009

31/12/200831/03/200931/03/2009 30/06/2009 15/07/200931/03/200931/07/2009 Comprehensive21/04/200930/11/2009 Comprehensive