Intelligent and Green? Smart Homes and Sustainability from a User Perspective Michael Ornetzeder Centre for Social Innovation (ZSI) Harald Rohracher Inter-University.

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  • Intelligent and Green?Smart Homes and Sustainability from a User PerspectiveMichael OrnetzederCentre for Social Innovation (ZSI)

    Harald RohracherInter-University Research Centre for Technology, Work and Culture (IFF/IFZ)

    IAPS 18, Vienna 2004

  • Guiding QuestionsWhat is the potential of building automation to contribute to sustainability in buildings? (with a focus on Austrian situation)How do potential users perceive sustainable applications of Smart Homes? How are people actually using these technologies?How could user perspectives be better integrated into the design of smart homes?

  • Smart HomeICTs have been installed to help control a variety of functions and to provide communications with the world outsideCombination of appliances, information technology and services into integrated concepts

  • eBox Load Management

  • The Kitchen Project

  • Research StrategySocio-technical mapping of Smart HomesSemi-structured interviews with stakeholders (producers, builders, energy experts): Critical issuesInterviews with people living in Smart Homes: Practices of use Focus groups with users of sustainable buildingsConstructive Technology Assessment (CTA)Integrating various actor groups into design processJoint vision buildingThree consecutive workshops with smart home producers and suppliers; architects; energy experts; consumer associations + follow up in focus groups

  • A Socio-Technical System in DisarraySmart Homes and energy efficient buildings are focal points of rather separated communitiesEcologists in the first place think of many other (more effective) measures to save energyProducers: guiding vision of high-tech automobile (command and control)Task to build smart and at the same time highly energy efficient homes is regarded as too complex (for a broader market)Difficult to transport use-value of technology

  • User PerspectivesEnergy issues from a users point of viewUsers are often interested in energy saving, but its not decisive for the installation of SHEnergy feedback (visualisation) is seen as an interesting tool, but few people would pay for itScepticism about load management (not many potentials, restriction of autonomy)Focus on single uses, no need for integrated solutionsConcern about data security issues (Internet etc.)For Smart Home-supporters energy saving often is important at a rhetorical level - comfort, security, and safety is much more decisive

  • Intelligent and Green? Potential energy efficiency applications of Smart Homes do existHowever, with present conditions such uses do not seem very likelyNo alignment of innovation playersUsers hardly see added value of Smart HomesOther uses more interesting than energy efficiency (potential drivers for wide dissemination)Challenges for R&D policyKeeping options open for energy applicationsGaining experiences with practices of use

  • Michael OrnetzederCentre for Social Innovation (ZSI)

    Linke Wienzeile 2461150 Vienna, Austriaornetzeder@zsi.atwww.zsi.at

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