integrate salesforce.com with oracle integration cloud · fusion erp cloud e-business suite fusion...

Copyright©2017, Oracleand/oritsaffiliates.Allrightsreserved.|

IntegrateSalesforce.comandWorkdaywithOracleIntegrationCloud

Confidential– OracleInternal/Restricted/HighlyRestricted

RaviSankaranSeniorDirector,Engineering

YogeshSontakkeDirector,ProductManagement

Presentedwith

Copyright©2017, Oracleand/oritsaffiliates.Allrightsreserved. 3Copyright©2017, Oracleand/oritsaffiliates.Allrightsreserved. 3

OUR SPEAKERSTODAY

Shalindra SinghPrincipleEnterpriseArchitectBristlecone

RamAnantharamanTechnicalManagerStitchFix

ManiShankarChoudharyTechnicalManagerDAZSystemsInc.


AGENDA

1OracleIntegrationCloudConnectivity

2Demo

WDAY-SFDC

3TheStitchFixStory

Copyright©2017,Oracleand/oritsaffiliates.Allrightsreserved.|

SafeHarborStatementThefollowingisintendedtooutlineourgeneralproductdirection.Itisintendedforinformationpurposesonly,andmaynotbeincorporatedintoanycontract.Itisnotacommitmenttodeliveranymaterial,code,orfunctionality,andshouldnotberelieduponinmakingpurchasingdecisions.Thedevelopment,release,andtimingofanyfeaturesorfunctionalitydescribedforOracle’sproductsremainsatthesolediscretionofOracle.

Confidential– OracleInternal/Restricted/HighlyRestricted 5


ConnectivityChallengesToday


AGROWING NETWORK OF SAAS&ON-PREMISES APPLICATIONS

MoreChoice

MoreFlexibility

SimplerUserExperiences

HYPER-COMPLEX

CONNECTIVITY!


SAASGETTING SIMPLER,SAASINTEGRATION…….NOTSO MUCH!

>100APIsand

InterfacesjustinOracleFusionERP

Cloud

>1000BusinessObjectsinanyERPinthemarkettoday

>20BatchProcessesinasingleHCMModule

>250pageslongWSDLsforSalesforce.com

>40SOAPWebServicesinWorkday,eachwithit’sownWSDL

>100BusinessEventsExposedbyCRM

Apps


HundredsofApplications,MultipleIntegrationInterfaces

NETSUITE

FUSIONERPCLOUD

E-BUSINESSSUITE

FUSIONHCMCLOUD

FUSIONERPCLOUD

WORKDAY

SALESCLOUD

SALESFORCE

….andmanyApplicationshaveallfouroftheabove!


…AndWeHaven’tEvenMentionedSecurityYet!EveryAppBringsitOwnSecurityRequirementsforConnectivity


OracleIntegrationCloudConnectivity


ENTER ORACLE INTEGRATIONCLOUD

INTEGRATE AUTOMATE VISUALIZEANALYZE


ENTER ORACLE INTEGRATIONCLOUD


OracleIntegrationCloud

NETSUITEFUSIONERPCLOUD JDEDWARDSE-BUSINESSSUITE SAP

ERPINTEGRATION

• SIMPLIFY REAL-LIFE INTEGRATION USECASES E.G.OPPORTUNITY TO ORDER,

PROCUREMENT ETC

• REST,SOAP&EVENTS BASED ERPINTERFACES SUPPORTED

• AUTOMATE COMPLEX FILE-BASED BATCHIMPORTS (E.G.FBDIIN FUSION ERP

CLOUD)

• SCHEDULED INTEGRATIONS• CLOUD AND ON-PREM

• <ADD SCM,FINANCIALS,PROJECTS,FOMLOGO>

PEOPLESOFT UTILTIESCLOUD LOGISTICSCLOUD SAPARIBA SAPCONCUR



TALEOEEFUSIONHCMCLOUD

SAPSUCCESSFACTORSPEOPLESOFT WORKDAY

HCMINTEGRATION

§ NewEmployeeOnboarding

§ Integratewith3rd partyBenefitsProviderssuchashealthinsuranceproviders

§ ExtractemployeedatamonthlyfromHCMCloudforpayroll

§ VarietyofinterfacessuchasSOAP,REST,FilesandATOMfeedssupported

§ <AddTaleo EEandBE>

EnterpriseEdition

TALEOBE

Business Edition



COMMERCECLOUDSALESCLOUD RIGHTNOWCPQCLOUD ELOQUA

CUSTOMEREXPERIENCE (CX)INTEGRATION

RESPONSYS FIELDSERVICECLOUD NETSUITE SIEBEL SALESFORCE.COM

- VAST PORTFOLIO OF CXADAPTERS

- PRE-BUILT INTEGRATIONS ONTHE MARKETPLACE

- ORACLE AND NON-ORACLE CXAPPS

- REST,SOAP,FILES ANDEVENTS-BASED CONNECTIVITY


SIEBELE-BUSINESSSUITE SAPJDEDWARDS

MICROSOFTSQLSERVER

ON-PREMISE INTEGRATION

ORACLEDATABASE MYSQLDATABASE

- ON-PREM CONNECTIVITYFROM YOUR CLOUD APPS

- SECURE ON-PREMCONNECTIVITY AGENT

- NO NEED TO OPEN FIREWALLPORTS

- MANAGE YOUR AGENTS FROMTHE ICSCONSOLEOracleIntegrationCloud

On-PremiseConnectivityAgent

IBMDB2


RESTSOAP JMSAQ

FTP

SOCIAL &PRODUCTIVITYAPPS INTEGRATION

MESSAGINGCLOUD FILE

- POST TO YOUR CORPORATESOCIAL ACCOUNTS FROMYOUR ENTERPRISE APPS

- NEW JOB REQUIREMENT INHCMAPPS,POST IN REAL

TIME TO LINKEDIN

- NATIVE ADAPTERS TOCONNECT THROUGH RESTAND

SOAPAPISOracleIntegration

Cloud



RESTSOAP JMSAQ

FTP

UNLIMITEDCONNECTIVITYWITH TECH ADAPTERS

MESSAGINGCLOUD FILE

- OPEN UP UNLIMITEDCONNECTIVITY WITH TECH

ADAPTERS

- TALK TO HOMEGROWN ORNICHE APPS

- BATCH INTEGRATION WITH FILEAND FTPTECH ADAPTERS

- SAME USER INTERFACE AS APPADAPTERS


LET’S ZOOM INTO…

IntegratingWorkdaytoSalesforce.comwithOracleICS

Copyright©2017Bristlecone22 Copyright©2017Bristlecone22

AboutBristlecone

GlobalPresence

Founded in1998tohelpbusinessesmaximisethestrategicvalueoftheirsupplychainsleveragingenterprisesoftware

100+

Accelerators&Solutions IndustrySpecialization

BristleconeHeadquarterSanJose,CA95113,USA

Partof

$19BillionMahindraGroup

PartofMahindraGroupUSA,UK,UAE,Canada,Switzerland, Germany,India,Malaysia,Singapore,Australia

•Hi-Tech&Semiconductor•Consumer Products&Retail•Chemicals&Pharmaceutical•AutomotiveManufacturing•DiscreteProcessManufacturing

2000+

LargestPoolofSupplyChain&ProcurementProfessionals


WORKDAY INTEGRATION– KEY CHALLENGES

• MultipleWSDLs(39+)• DynamicfetchingofWSDLs

• CustomDomainWSDLs

• WSDLparsingcomplexity

• Security(Authentication,Certificatesetc.)

• FetchingDataoutfromWorkday

• DynamicDiscoveryofnewReports/EIBintegrations

• VisibilityofAllServicesandOperations

• FutureProof• RobustErrorHospital


ORACLE INTEGRATION CLOUD - WORKDAY ADAPTER

• Support forbothInbound andOutbound

• SupportmultiplewaystoextractrecordsfromWorkday

• EnhancedSecurity

• AbstractedIntegrationComplexity

• FlexibleandScalabletocatereverchangingWorkday

> FasterTimetoProduction> EaseofUse> LesserTCO> Peaceofmind> FutureProof

AdapterFeatures

AdapterBenefits

AdapterGlimpse


SALESFORCE.COM INTEGRATION– KEY CHALLENGES

§ Salesforcetoolsprovide filebasedintegration

§ PolymorphicWSDL

§ ComplexWSDL

§ PoorDiscoveryCapabilities– ComponentizedObjects

§ ComplexityinDataMapping

§ NoSessionManagement

§ NeedtosendSessionIDforeachcalltoSalesforce.com

§ Multiple logincalls

§ SecurityRisks

§ NoGovernance

§ Difficult tokeepupwithSalesforcereleases


ORACLE INTEGRATION CLOUD– SALESFORCE.COMADAPTER

• Simplified DiscoveryandMetadataIntrospection

• IntelligentSessionManagement• SeamlessIntegrationwithSFDC

EnterpriseWSDL• Support forStandardandCustom

Objects• SecureandConsistentCredential

Management• Support forSOQL/SOSL• Simplified DataMapping• Support forSalesforce.comHeaders• Support forBulkAPI• BackwardCompatibility


DEMO – WDAY-SFDC


CreatePosition

PreHire Process HireandcreateAccount

DemoScenario– EmployeeOnBoarding

WorkdayAdapter

Salesforceadapter

CreateContact Create User

UserNotification

Workday OracleIntegrationCloud Salesforce


CreatePosition

PreHire Process HireandcreateAccount

DemoScenario– EmployeeOnBoarding

WorkdayAdapter

Salesforceadapter

Callsalesforce

LaunchEIB Monitor Download

StageActivity

CreateContact Create User

UserNotificationMapper

Workday OracleIntegrationCloud Salesforce

Copyright©2017Bristlecone30

Pre– BuiltIntegrations/Accelerators

ICS

ü Quote/Opportunity toOrder

ü OrdertoCash

ü HiretoRetire

ü ProcuretoPay

BusinessProcesses

ü Compaigns toLeads

ü CasetoIncident

ü ExpensetoPay

ü ProductQualificationSupplier

ü MasterDataSync

ü EDIDataSync

Applications• Oracle EBS• Eloqua• Service Cloud• Oracle Sales Cloud• Oracle Primavera

• Salesforce.com• Workday• Service Now• Intacct

• SAP• SAP CRM• SAP Ariba• SAP Successfactors• SAP Concur


STITCH FIX – AREALWORLD CASE STUDY

Integration Cloud Services (ICS)Oracle Fusion Cloud -Workday Integration

Ram Anantharaman Technical Support Manager, Stitch Fix, Inc.

Mani Shankar ChoudharyTechnical Manager, DAZ Systems, Inc.

Proprietary and confidential 33

Agenda

• Stich Fix ?• Stitch Fix Integrations• Oracle Fusion Cloud – Workday• Key Benefits• Looking Forward


Stitch Fix

Ø Founded in 2011 by Katrina Lake

Ø Personal Style Services company for men and women all over US

Ø Styling done based on Customer’s Style Preferences + Computer Algorithm + Personal Stylist

Ø Fastest Growing Company

Ø ~ 5500 Employees including ~ 3300 Part Time Stylists

Ø Head Quartered in San Francisco and warehouses across US (S.SanFrancisco(CA),Indianapolis(IN),Dallas(TX),Phoenix(AZ),Betheleham(PA))

Proprietary and confidential

35

Stitch Fix Integrations

Actual Vs Budget Data from GL (Outbound) Payroll Journals to GL (Inbound)

Employee Expenses (Inbound)

Employee / Supervisor Data (Inbound)

Supplier Payments & Responses (Out/Inbound)

Integration Details• File Based Data Import (FBDI) via SFTP Servers• HCM Data Loader(HDL) File Format for Workday

Integration• Integration Events Notified via emails• Error Handling is manual • Integrations scheduled Daily/Monthly/On-Demand

Proprietary and confidential

Oracle Fusion Cloud – Workday

Business Events Integrated

• Hire New Employee• Employee Data Changes• Supervisor Changes• Job Role Changes• Terminations• Rescinding an Employment/Assignment

Challenges

• Not Real Time Integrations • Monitoring Integrations• Auditing Data & Reconciliation• Error Handling


Key Benefits

Documents Counts per Quarter

Comments

Employees (Add/Remove) 1200 + Employees per Quarter

Includes Part Time Stylists

Employee Data Changes 4000 – 6000 data changes per Quarter

Changes to Employee Data

Purchase Requisitions 200 Requisitions Mostly the IT Purchases and Services

Payable Invoices 30,000 Invoices Including Catalog & Non-Catalog Purchases

Journal Approvals 150 Manual Journals Not Sub-Ledger Journals as they are Auto Approved

Better Integration results in Error Free Approvals


Looking Forward

• Final Stages of Testing the ICS Integration for Anaplan, Workday & Citi Bank• Use Integration Cloud Services for all the Integrations @ Stitch Fix• Real Time Data Synchronization• Better Data Quality Auditing• Error Handling

Copyright©2015DAZSystems,Inc. Allrightsreserved.|

20+ #1 450+Implementations

10+KeyIndustries

NationalPresence

OracleCloudCertified

Go-ToPartner

400+Consultants

DAZSystemsInc.AtAGlance

Years

ImplementingOracle

Applications

IndustryBestPractices

WorldClassSupport

&ManagedServices

Multi-PillarOracleERPDeployments


WorkdayIntegration– StitchFixUseCase

PublishtoSFTP

Transform

Extract

CustomcodeFor

WebserviceCalls

Validate

SFTPPull

Jobs, Employees Via

SFTP

Oracle Cloud SFTPServer

Pull Files From SFTP to JCS

HCMDataLoaderWebservice


WorkdayIntegration– StitchFixUseCase• Initially a JCS based architecture was used for Workday Integration.• Jobs and Employees – both worker and supervisor data is extracted from Workday using Enterprise

Integration Builder and published to Oracle’s SFTP cloud server• Java Cloud Service downloads data from Oracle’s SFTP, does basic validation of the files.• The Java program then calls SOAP web service to upload data to ERP Universal Content Management • It then calls HCM Data Loader service to load employees in to ERP cloud.• HCM Data Loader Data Set Summary provides the load status

Employee Hierarchy Integrated from Workday1. Worker (References , Action performed on worker data)2. Person name data ( First Name, Last Name)3. Person Legislative Data (Legislative code, Sex)4. Work Relationship Data (Employer name, notified termination date)5. Work Terms Data (Period Of Service, Primary Work Terms flag)6. Work Assignment Data (Job, Business Unit, Location Code, Default

Expense Account etc)7. Person User Information (User Name, Email Address etc)


WorkdayIntegration– StitchFixUseCase

PublishtoSFTP

Transform

Extract

Jobs, Employees Via

SFTP

Oracle Cloud SFTPServer

Pull Files From SFTP to JCS


AdapterBased

WebserviceCalls

Validate

SFTPPull


WorkdayIntegration– StitchFixUseCase• Jobs and Employees data is extracted from Workday using EIB and delivered to SFTP within Oracle• Integration Cloud Service downloads data from Workday’s SFTP, does basic mapping • A very simple orchestration in Integration cloud service then calls SOAP web service to upload data to ERP

Universal Content Management • The orchestration then calls HCM Data Loader service to load employees in to ERP cloud.• This orchestration is currently at use in Stitch Fix.


WorkdayIntegrationusingICS- StepsStep 1: Create FTP connection with the following two steps

a) Configure Connectivity


WorkdayIntegrationusingICS- Steps

b) Configure Security and then test the connection.


WorkdayIntegrationusingICS- StepsStep 2: Create SOAP connection to load the file to UCM using generic cloud soap web service


WorkdayIntegrationusingICS- StepsStep 3:Create soap connection to Cloud HCM Data Loader soap web service, which will trigger Import and Load Data


WorkdayIntegrationusingICS- StepsStep 4:Create Simple Orchestration and perform Mappings for UCM upload


WorkdayIntegrationusingICS- StepsStep 5: Using HCM soap service adapter connection call ImportAndLoadData method, which uploads the data to Oracle cloud and triggers required process to load the file data into Oracle cloud tables.


WorkdayIntegrationusingICS- StepsFinalScheduledOrchestration


WorkdayIntegration– usingAdapter

• Workday adapter in Oracle Integration Cloud Service is used to extract the employees and jobs. • Integration Cloud Service then does basic transformation to generate HDL file.• A very simple orchestration in Integration cloud service then calls SOAP web service to upload HDL file to

ERP Universal Content Management • The orchestration then calls HCM Data Loader service to load employees in to ERP cloud.• This orchestration will be live shortly at Stitch Fix.


AdapterBased

WebserviceCalls

Validate

AdapterRead

WorkDay Adapter

Copyright©2015, Oracleand/oritsaffiliates.Allrightsreserved.|

ORA

CLECLOUD

INTEGR

ATION

CONN

ECTIVITY

SERVICENOW MSCALENDAR MAILCHIMP LINKEDIN GOOGLECALENDAR GMAIL SIEBEL ORACLEDATABASE TRELLO

DOCUSIGN TWITTER SUCCESSFACTORS EVENTBRITE EVERNOTE FACEBOOK EBS MSSQLSERVER AQ

ORACLEUTILITIES REST FIELDSERVICE NETSUITE SALESFORCE SURVEYMONKEY JMS JDE

ELOQUA MESSAGING SALESCLOUD MYSQL DB2 FTP SAPR/3 SOAP CONCUR

COMMERCECLOUD CPQCLOUD RightNow ERPCLOUD RESPONSYS TWILIO ADOBEESIGN MSCONTACTS ARIBA

WORKDAY


INTEGRATE YOUR ERPAND HCMWITH ORACLE INTEGRATION CLOUD –TOMORROW 12:00NOON |MOSCONE WEST - ROOM 3005

HANDS-ON LAB WITH ORACLE INTEGRATION CLOUD – TOMORROW 11:30AM|HILTON SAN FRANCISCO UNION SQUARE (LOBBY LEVEL)- PLAZA ROOM B

SIMPLIFYING INTEGRATION IN THE CLOUD:NEW AND EASY WAYS TO CONNECTAPPS – TOMORROW 1:00PM |MOSCONE WEST - ROOM 3005

UNMISSABLESESSIONSTOMORROW


AdditionalSlides

Copyright©2017, Oracleand/oritsaffiliates.Allrightsreserved. 56

#3VALIDATES CONNECTIVITY

Copyright©2017, Oracleand/oritsaffiliates.Allrightsreserved. 56

TOP 10BENEFITS OF ICSADAPTERS

#4SIMPLIFIES DISCOVERY OF SERVICES &BOS

#6INVOKES APP OR GETS TRIGGERED BY EVENTS

#7AUTOMATES MULTI-STEP INTEGRATIONS

#9CENTRALIZES CONNECTIVITY#5ENCAPSULATES APP INTERFACES COMPLEXITY

#2MANAGES AUTHENTICATION &SESSIONS

#8MAINTAINS COMPATIBILITYTHROUGHAPP UPGRADES

#10ALLOWS BUILDING YOUR OWN ADAPTERS

#1UNDERSTANDS TARGET APPLICATION

Copyright©2017, Oracleand/oritsaffiliates.Allrightsreserved. 57Copyright©2017, Oracleand/oritsaffiliates.Allrightsreserved.

ENTERPRISE CONNECTIVITY IN ORACLE INTEGRATION CLOUD

NETSUITEFUSIONERPCLOUD JDEDWARDSE-BUSINESSSUITE SAP

PEOPLESOFT UTILTIESCLOUD LOGISTICSCLOUD SAPARIBA SAPCONCUR

ERPCo

nnectivity

TALEOEEFUSIONHCMCLOUD

SAPSUCCESSFACTORSPEOPLESOFT WORKDAY

EnterpriseEdition

TALEOBE

Business Edition

HCMC

onnectivity

CXConnectivity

COMMERCECLOUDSALESCLOUD RIGHTNOWCPQCLOUD ELOQUA

RESPONSYS FIELDSERVICECLOUD NETSUITE SIEBEL SALESFORCE.COM On-Prem

Connectivity

SIEBELE-BUSINESSSUITE SAPJDEDWARDS

MICROSOFTSQLSERVERORACLEDATABASE MYSQLDB IBMDB2

TechnologyConnectivity

REST

SOAP

JMS

AQ

FTP

MESSAGINGCLOUD

FILE


PrebuiltIntegrationsGetThem,GetGoing!


PRE-BUILT RECIPES,BY APPLICATION EXPERTS – ON ORACLE CLOUD MARKETPLACEGET THEM,GET GOING!

• OracleCommerceCloud• OracleCPQCloud• OracleE-BusinessSuite• OracleEngagementCloud• OracleFieldServiceCloud• OracleLogisticsCloud• OracleMarketingCloud• OracleOrderManagementCloud• OracleSalesCloud• OracleServiceCloud• OracleSupplyChainManagementCloud

• Salesforce.com• ServiceNow• SAP• SAPAriba• SAPConcur• SAPSuccessFactors

PrebuiltIntegrationsAvailableontheOracleCloudMarketplacefor:


ConnectionPage

xxxx


ServiceOptionPage


ServiceandOperationsPage|HumanResource


ServiceandOperationsPage|Recruiting


ServiceandOperationsPage|Payroll


OperationType


ReportingServicePage