Instructional Technology Planning

Instructional Technology StrategyWest Valley CollegeTechnology Advisory CommitteeRevision May, 20110ContentsOperational ChallengesAV and Instructional Computer SupportInstructional Technology InitiativesThree Year Time HorizonAppendices1Operational ChallengeAudio Visual Support Growing Inventory of AV EquipmentNew/Renovated buildingse.g. S/M Addition, Fox, S/M A/B/C, Village, etc.Classrooms RenovationsCurrently more than 100 Multi-Media ClassroomsLimited Staffing and Supply/Repair FundsLimited Staff 1.5 FTE + Student Hourly (see appendix)Limited Supplies Budget IELM funding no longer available for bulb replacement, on-going technology/AV upgrades and repairs2Operational ChallengeAudio Visual Support (cont) StrategyStandardize Vendors/ModelsPurchase 3 years maintenance on new/renovated building projects for AV & Computer Equipment utilizing Group II FundingContinue to pursue funds each yearIdentify Funds for Student Workers

3Operational ChallengesInstructional Computer SupportCurrently Supporting Approximately 1000 Computers1.5 FTE supporting ~970 Instructional computers and about about 35 instructional serversInstructional Computers LocationsComputer Classrooms, Labs, and Multimedia ClassroomsAlso supporting Student Services student computersOn-Going Classroom Computer ReplacementsOn-Going Instructional Software UpgradesNew Software Application Requests4Operational ChallengesInstructional Computing (cont)StrategiesProvide More Automated Supporte.g. patch management, remote access supportFox Center Group II Funding in Short TermReplaced three computer labsFollowing years will be a challengeUtilize Student WorkersRationalize Staffing/Resource across District5Instructional Technology InitiativesThree Year Time HorizonLearning Management System Web Content ManagementUpgrade Media and Video Server InfrastructureFaculty Training NeedsFaculty Computers and Network SupportCurrent and ProposedUpgrading Classrooms for MultimediaInnovative Instructional TechnologyScreen Capture (Camtasia), Clickers, Mobile Devices/eBooks61. Learning Management SystemBlackboard Acquisition of Angel LearningUpgrade to version 7.4 before Fall 11Angel will continue to available until 2014Within Two Years Determine LMS StrategyDistance Learning Committee Developed Five Year StrategyKey focus is on retention and success72. Web Content Mgmt SystemWCMS for www.westvalley.eduConvert existing site to OmniUpdateRefine NavigationRedesign Home PageUtilize the new Brand (Logo, Colors, Fonts, etc.)Implement Clarus recommendationsStandardize Academic Dept landing pages and Faculty PagesProvide Faculty/Staff direct web page editingProtected Document Folders (Math Dept)???Taxonomy organization and terminologyCommittee DocumentsIn-Progress Documents on District Intranet (SharePoint?)Published Documents on Public Website83. Upgrade Media and Video Server Infrastructure Current Server Infrastructure Old equipment and Out of Storage CapacitySignificant Increase in Demand for Instructional VideoNew Video CapabilitiesAccordent Video Capture (Fox Center)Camtasia - Screen Capture with VoiceNew Video Server Capacity Required94. Faculty Training SurveyEmerging Technology: Kindles, iPads, etc. 45%Using Angel in non-online classes - 45%Best Practices in Distance Learning - 45%Creating Videos and iTunesU 41%Use Outlook to make life easier at WVC 37%Managing e-mail 37%Angel Gradebook 34%Using Outlook Calendar 30%105. Re-evaluate Faculty Computers and Instructional NetworkCurrent practice of providing Desktop Computers in Faculty Offices, might not meet the future needs for instruction. With major shifts towards mobility, initially with laptops and now with smartphones and tablets, a new strategy needs to be developed.115a. Current Faculty Computer/Network SupportProvided a Desktop ComputerFaculty not able to Install Software (exceptions Win7 & Mac OSX), WinXP requires a District IS technicianDifficult to Use Specialized Classroom Apps on Faculty computersMore Depts. using laptops District owned and Personal (especially associate Faculty)Faculty offices on Administrative Network, but classrooms on Instructional NetworkMost faculty do not need to be on Admin network12 5b. Future Faculty Computer/Network13Faculty ComputersDevelop Proposal for Faculty LaptopsUse same computer in office, classroom, and away from campus (e.g. home)District Owned or Personal LaptopsReinstate No Interest Loan or other incentive?Redefine Network Security Layers Understand usage of Tablets and SmartphonesDefine Support and Security PoliciesDefine Standardshardware & software14Network SecurityLayers15CriticalAdminDataAdminAppsInstructionalApps/ServicesClassroom NetworkWireless & Internet ServicesAccess to Applications viaSecure Browser (and login) from Anywhere

Revise Instructional NetworkRedefine VLAN ArchitectureSeparate VLANs - including (but not limited to) AV, Video Streaming, Instructor Classroom/Lab, Wireless, Student Classroom/Lab, Servers, Test/Development, etc.Remote AuthenticationWireless AuthenticationShared File Directoriesaccessible from external location

16Faculty Software StandardsGeneral Purpose Software ApplicationsMS-Office (Office 2010, Office 2011/Mac)Outlook E-mail & Scheduling/CalendarBrowser: MS-Explorer, FirefoxVirus/Spam ProtectionWeb Editing & PDF CreationImage Editing (to be determined)Specialized, Program SpecificAutoCAD, GIS, Maya, Nutrition, etc.176. Multi-media ClassroomsClassrooms needs at least an instructor computer, data project, sound system and perhaps a document camera - basic requirement for instruction,Multi-Media Classroom Standards (see appendix)Currently Over 100 Multi-Media ClassroomsPlanned Multi-Media ClassroomsAAS, Fine Arts, LA/SS, more?18187. Identify/Pilot Leading Instructional TechnologyContinue to ID Instructional Technology Best Practices Other Comm Colleges, Conferences, Web ResearchImplement New Instructional Technology Screen Video and Audio Capture (Camtasia Relay)Evaluate/Pilot New Instructional TechnologiesMobile Devices (smart phones, tablets, eBooks)Test Instructional Technology viability of iPadsFaculty Pages including BlogsSocial Networking, Wikis, ePortfolios19AppendixAppendix A Staffing ComparisonAppendix B On-Going CostsAppendix C Server ArchitectureAppendix D Multi-Media Classroom Standards Appendix E Trends

20Appendix A - Staffing Comparison Technology SupportWest Valley = 3 FTE (supporting ~1,000 instruct computers and over 100 multimedia classrooms)Multimedia CoordinatorClassroom Technology SpecialistServer Systems AdministratorMission College = 5+ FTE (supporting ~1,260 instruct computers)Lab Faculty Specialist (Part of load to supervise this function)Multimedia CoordinatorAudiovisual Maintenance Specialist Senior Desktop Support Technicians (2) Server Systems AdministratorDistrict = 6 FTE (supporting faculty/staff computers ~1,000)Microcomputer Support ManagerSenior Desktop Support Technician (5)

21Appendix BOn-Going Costs Annual Classroom Computer ReplacementAssumption 900 computers replaced every 6 years = $150K/yrSoftware Maintenance$35K software renewal ($50K for new Adobe sw this year)AV Annual Maintenance Costs3 yrs built into construction costs, but afterward?Fox AV SupportYear 2 = $50K ends Dec 2012, Year 3 = $69K ends Dec 2013S&M phase A $16K/yr, S/M Phase B TBD22Appendix C - Server Architecture23Web Content Mgmt System (WCMS) Server Architectureinstruct.westvalley.edu60GB Video12GB Faculty Web Pageswestvalley.eduVideoGraphicsPublic Website AngelOU CampusFaculty PagesNewExistingDL StudentWeb UserWeb EditorMedia Serverwestvalley.eduCalendar SvrLDAPWCMS Servers Hardware Main CPUHP with RH Linux - and RH heartbeat24GB Main MemoryRAID5 for 6 Terabytes Data2 x 1GB EthernetBackup CPURAIDMedia ServerCalendar ServerMain CPUBackup CPUHP with RH Linux - and RH heartbeat4GB MainMirrored Drives2 x 1GB EthernetMain CPUBackup CPUHP with RH Linux - and RH heartbeat8GB MainMirrored Drives2 x 1GB EthernetWeb ServerVideo and Screen CaptureAccordent Capture Station on campus (classrooms, etc.)Camtasia Screen Capture (faculty offices, homes & classrooms)Video Editing/Staging Server Accordent Scheduling/MgmtCamtasia RelayIssues Authentication Firewall Ports ConfigurationsAccordent Web StreamingMedia ServerVideo Editing Final Cut Pro ServerITiunesUFinal Cut Pro EditingWorkstationsVarious Video SourcesAppendix D Multi-Media Classroom StandardsSingle projector configurationiMac dual boot computer (OSX and Windows)Hitachi LCD projector 16:10 ratioElmo TT02-RX document cameraClassroom speakers and ampProjection screen (16:10)Extron MVX 44A 4x4 VGA matrix switcherElectrical outlet installation & Misc HardwareDual projector configurationSame as above with two projectors and screens27Appendix E - TrendsEducating the Net GenerationClass Capture and StreamingCloud ComputingSocial NetworkingChanging Economics of TechnologyMobile DevicesTablets, Smart Phones, Book ReaderseBooksOpen Courseware - www.ocwconsortium.orgOpen Source28TAC Member ParticipantsAmy Vu Math/ScienceFred Chow and Sandra Carter Instructional TechnologyJane Lily - Applied Arts and SciencesJeff Forehan/William Clay - Fine ArtsJulie Lowry Physical EducationKatie Cone/Frank Wu Student GovernmentLisa Kaaz and Max Gault Distance Learning/Instruction TechnologyMax Crumley Social ScienceMichael Byers Student ServicesPat Fenton - Business / Information TechnologyTeresa Amos District Information SystemsOpen - Language Arts (filled this semester)29Very little can be accomplished if we fail to cooperate, to work collaboratively with respect for each other. 30