INSTRUCT THE INSTRUCTORVerena M. Mullins and Dan G. Phillips

July 11, 2007

Instruct the InstructorDistance Learning

Who are we?

Dan G. PhillipsDirector, Staff Education & Workforce Development

Verena M. MullinsManager, DHHR Distance Learning Program

Who are you?

How did you learn what you know?

• How did you learn to be a course instructor?

• What kinds of resources do you use?

• What would you need to do an even better job at course design and development?

DHHR’s Course Instructors

Our ChallengeTo help managers, clerical, technical, and professional staff to develop online courses.

Skill level varies from

“no prior experience” “very computer savvy”to

Our Solution

Instruct the Instructor

through online training

through classroom sessions

through existing resources

Our History with Online Learning

Bureaucracy…Bureaucracy…Bureaucracy

• WVDHHR’s Web Based Training History.

• Moving the System forward or the “Atlas Effect”.

• Dragging the “Baby Boomers” kicking and screaming into the 21st Century.

• It all comes down to Money.

DHHR and Blackboard (WebCT) Why did we choose online learning?

Ease of delivery to a rural audience

Cost-effective delivery of training

Consistency of materials

Ease of updating materials in a fluid environment

Structured assessment of student learning

Evaluation of training effectiveness

Who are our students?

235 miles, 3 ¾ hours

346 mile

s, 5 ½

hoursCharleston,

Capital of WV

Wheeling

Program GrowthCourses under Development

Courses Released

Courses Completed

Note – students use same ID in multiple courses

The GOLD Panel• Serves as a pier-review panel • Provides final review of DHHR Online

Learning Standards and Protocol• Consists of

– Web designers- and developersWeb designers- and developers– Online learning coordinatorsOnline learning coordinators– Online learning instructors and designersOnline learning instructors and designers– Classroom trainers and instructorsClassroom trainers and instructors– IT professional staffIT professional staff

Development Complete

Student Enrollment

Course DevelopmentSubmit Request

for Course Development toDHHR Distance Learning

Review and Approval of Request

Setup of Course Shell

Development of Course by

Project Team

Submit Request for Review by GOLD Panel

GOLD Panel reviews & ensures compliance

with Standards & Protocol

ApprovalReturn to Team

for Editing

Yes

NO

Course placed onProduction Server

What Does it Take?

Technical Knowledge

Educational Experience

Project Management Skills

There is Help!

Instructor Resources

Flash Movie Clips

WebCT Course for Instructors

Guidelines for Teaching Online

Worksheets and Checklists

Online Learning Helpdesk

Instructional Technologists

Classroom Training Staff

Classroom Sessions

Office WebCT Registrars

GOLD Panel Experts

Local IT ProfessionalsOnline Tutorials

Recorded E-Seminars

Software Training Videos

Library

InternalPersonal

Internal Self-Paced

Third-Party Self-Paced

Third PartyPersonal

Third-Party Training Sessions

WVNET Staff

E-Seminars

Flash Movie Clips• Uploading Files • Organizing Files and Folders in WebCT• Adding an Organizer Page• Adding Content • Adding a Course Assessment• Checking Quiz Statistics• Creating a Course Backup• Downloading a Backup to a Local Computer• Creating an ID and Enrolling Students• Creating a CSV File for Mass-Student Enrollment

Classroom Training

• Getting Started with WebCT (Level 1)

• WebCT for Instructors (Level 2)

• XHTML and CSS

• Getting Started with Dreamweaver

• Introduction to Captivate

• Image Formatting

Other Topics upon Request

WebCT Instructor Resources

• Logos, banners, clipart

• Quizzes, Surveys, Course Assessment

• Templates (i.e. Certificate of Completion)• Standard Texts (i.e. Enrollment Notification)

• Software Suggestions

• Training (classroom and online)

Logos and Banners

GOLD Panel Skills Assessment

• Skills Assessment of GOLD Panel Members

Our Strategy

• Celebrate a Learning Organization

• Acquire & Transfer Knowledge

• Help Others Succeed

• Build Internal Competence

• Facilitate Personal & Professional Growth

• Increase Capacity for Performance

• Apply Knowledge to Career Advancement

Tools That Work!

• Personal Resources (Helpdesk, Phone Number)

• Online Resources (self-paced instructions and tutorials)

• Classroom Training (internal and external)

• Use Internal Knowledge (know who knows what)

• Provide External Resources (e-seminars, third party courses)

Questions?

Contact InformationDan G. PhillipsDirector, Staff Education & Workforce DevelopmentWV State Capitol Complex, Bldg. 3, Rm. 525Charleston, West Virginia 25305Phone: (304) 558-9158Email: danphillips@wvdhhr.org

Verena M. Mullins DHHR Distance Learning ManagerWV State Capitol Complex, Bldg. 3, Rm. 513Charleston, West Virginia 25305Phone: (304) 558-7049Email: verenamullins@wvdhhr.org