Institutional Development

Institutional Effectiveness Public Information

Major FunctionsInstitutional Effectiveness

Provide leadership for CFCC strategic planning and assessment (IE) process to demonstrate how well CFCC is fulfilling its mission and goals

Major FunctionsInstitutional Effectiveness

Ensure that CFCC IE process meets SACS Criteria for Accreditation legislative and state board accountability

requirements our own CFCC requirements

Major Functions Institutional Effectiveness

Provide research support for Institutional Effectiveness collect and compile college data publish internal/external documents & reports respond to ad hoc requests

Who’s Who

Staff G. Shaver, VP of Institutional Development Patsy Lackey, Administrative Assistant

Clients internal: faculty& staff ; 90+ planning unit

managers external: SACS, Feds, NCCCS, community,

other colleges

Assessment of Functions (SWOT)

President’s feedback Institutional Effectiveness Committee Peer Review Compare to other college’s best practices Anecdotal Feedback Faculty/Staff Survey Quality of Products Critical Self-evaluation

FT Faculty and Staff Survey Results

1. Staff is courteous and helpful. 82% Agree/Strongly Agree 15% NA

2. Requests for services or information are handled within a reasonable time. 82% Agree/Strongly Agree 15% NA

3. Assistance provided to departments in planning for IE is satisfactory. 58% Agree/Strongly Agree 36% NA

FT Faculty and Staff Survey Results

4. The process and procedures for planning and IE are effectively communicated. 61% Agree/Strongly Agree 27% NA

5. Products (FACT BOOK, Program Review Reports, and other documents) are of good quality. 65% Agree/Strongly Agree 30% NA

Trends / IE Challenges

Communication Trends - growing college; employee turnover Challenges - resources; customer service;

perceptions/attitudes

Technology Trend - electronic communication is the norm Challenges - employee resistance to use technology

(e-mail, SPOL, Internet, Intranet); resistance to change; information overload

Strengths

President’s leadership IE leadership at all levels of college Bottom-up process Flexibility IE process brings us together

to take stock to recognize & work towards shared goals

2001-2002 Planning Priorities

Improve Communication of Institutional Effectiveness Process and Procedures (College Goals #3, #11, #13)

Develop a new, user friendly IE web page who, what, when, where, & how of IE links to IE information & documents resource for everyone

2001-2002 Planning Priorities

In partnership with IRCC and CPCC, develop and implement training modules in Strategic Planning On-Line (SPOL) to inform & help users with process & procedures Tutorial menu Tips on writing good objectives with examples PowerPoint Voice narrated & close captioned printable

2001-2002 Planning Priorities

Strengthen procedures for linking planning and budgeting work with C. Rice to include CFCC budget info

in SPOL test system train users on budget portion use system to prepare FY2002-2003 budget

requests

2001-2002 Planning Priorities

Evaluate Annual Program Review Process no longer an NCCCS mandate an instructional function 51+ curriculum programs; 12 pre-majors meet with instruction & evaluate APR purpose amend as needed

2001-2002 Planning Priorities

Increase access to college data and information analysis tools attend training to utilize NCCCS data

warehouse and analytical tools for creating ad hoc reports

2001-2002 Planning Priorities

Update SACS On-Line Compliance System modify system to include revised SACS

Criteria (after December 2001) involve users in review and update

COMMENTS ?

QUESTIONS ?