instant messaging & presence

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Instant Messaging & Presence Marc Eisenstadt, Stuart Watt Knowledge Media Institute OU Learning & Teaching Innovation Committeee 6 th February, 2002

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Instant Messaging & Presence. Marc Eisenstadt, Stuart Watt Knowledge Media Institute OU Learning & Teaching Innovation Committeee 6 th February, 2002. 84 million active accounts. 70 million registered users. 61 million registered users. 65 million downloads since fall 1999. - PowerPoint PPT Presentation

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Page 1: Instant Messaging & Presence

Instant Messaging & Presence

Marc Eisenstadt, Stuart Watt

Knowledge Media Institute

OU Learning & Teaching Innovation Committeee

6th February, 2002

Page 2: Instant Messaging & Presence

What Do These Have in Common?

• Hotmail

• ICQ +

AIM

• Napster+Morpheus+

84 million active accounts84 million active accounts

70 million registered users70 million registered users

61 million registered users61 million registered users

65 million downloads since fall 65 million downloads since fall 19991999

...The fastest-growing apps in ...The fastest-growing apps in history!history!

Page 3: Instant Messaging & Presence

What Else in Common?

Person-to-person asynchronous Person-to-person asynchronous messagingmessaging

Person-to-person real-time messagingPerson-to-person real-time messaging

Person-to-person real-time messagingPerson-to-person real-time messaging

Person-to-person file sharingPerson-to-person file sharing

People are the keyPeople are the key

Peer-to-peerPeer-to-peer

Peer-to-peerPeer-to-peer

Peer-to-peerPeer-to-peer

Peer-to-peerPeer-to-peer

• Hotmail

• ICQ +

AIM

• Napster+Morpheus+

Page 4: Instant Messaging & Presence

Typical IM session

Page 5: Instant Messaging & Presence

Not the same as chat

FirstClass chat

Presence‘radar alert’

Page 6: Instant Messaging & Presence

Many varieties; similar concepts

• ICQ

• AOL Instant Messenger

• Yahoo! Messenger

• MSN Messenger

• Odigo

• Trillium

• Jabber (open source, XML-based)

Page 7: Instant Messaging & Presence
Page 8: Instant Messaging & Presence

Key insights

• We can harness wild popularity (people use it anyway, but big outfits have own solutions)

• ‘Always on’ is not required: just assume ‘improved access’ (e.g. flat-rate phone charges)

• Accept inter-operability

• Encourage ‘enhanced presence management’ (e.g. lightweight ‘radar’)

Page 9: Instant Messaging & Presence

BuddySpace

• KMi’s current experiment in presence management

• Partly EPSRC-funded (begins May 2002)

• Automatic map construction to show locations

• Automatic roster construction using OU’s LDAP and SAMS authentication… so it knows which workgroup or tutorial group I’m in

• Many views: map, timelines, etc.

Page 10: Instant Messaging & Presence

Plain chat

Embeddedbrowser for custom ‘newsflashes’ etc.

Automatic rosterconstructionduring login =personal tutorgroup, work groupetc.

Page 11: Instant Messaging & Presence

Typical view ofOU tutorial group

Automatic rosterconstructionduring login =personal tutorgroup, work groupetc.

Page 12: Instant Messaging & Presence

Automatic mapconstructionfrom user data

Page 13: Instant Messaging & Presence

Smart inset chosen,depending onactual data

Page 14: Instant Messaging & Presence

Map & faces arecustomised; dotsdisplay true status

Page 15: Instant Messaging & Presence

Floorplan of KMi;Dots are those ofinterest to me

Page 16: Instant Messaging & Presence

OU campus map

Page 17: Instant Messaging & Presence

World, Europe,KMi floorplanall together

Page 18: Instant Messaging & Presence

Timeline view, e.g. which TMA?

Page 19: Instant Messaging & Presence

What next?

• Several course teams already expressing interest

• An ‘agnostic’ client can be built (emphasises the ‘popup radar’/dashboard aspect, then chat takes place using FirstClass, MSN Messenger, etc.)

• Worth OU investment

• Trials needed