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  • US-IT Restaurant Architecture Team

    Installation Guide

    NCR P1235 e*SmartClock

    Last Updated: 12/6/16

    Copyright Notice The document contains confidential and proprietary information of McDonalds Corporation. Except with the express prior written permission from

    McDonalds Corporation this document and the information contained herein may not be published, disclosed or used for any other purpose except for that

    which it is being provided.

  • NCR P1235 e*SmartClock Installation Guide, Ver. 1.1

    US-IT Restaurant Architecture Team Page 2 of 37 12/6/16

    Contents

    CRITICAL INFORMATION .......................................................................................................................... 3

    1. Overview ......................................................................................................................................... 5

    2. Installation Readiness ...................................................................................................................... 5

    3. Staging Files Readiness (pre-steps) ................................................................................................... 5

    4. Install Overview ............................................................................................................................... 5

    5. Installation Tools ............................................................................................................................. 5

    6. e*SmartClock Contents Checklist ..................................................................................................... 6

    6.1 Wall Mount Contents Checklist Provided ............................................................................... 6

    6.2 Parts Not Included ................................................................................................................... 6

    7. Installation of e*SmartClock Solution ............................................................................................... 8

    7.1 Installation of Network Cable ................................................................................................... 8

    7.2 Installation of e*SmartClock Bracket ........................................................................................ 9

    7.3 Installation of Receipt Printer ................................................................................................. 13

    7.4 Cable Management ................................................................................................................ 15

    7.5 Software Staging Instructions of a New Install ........................................................................ 18

    7.6 Application Start Up ............................................................................................................... 22

    8. Additional Monitor Installation Instructions ................................................................................... 24

    Appendix A Check Points .................................................................................................................... 26

    Appendix B Troubleshooting Guide ..................................................................................................... 27

    Appendix C Additional Monitor Configuration Instruction (Optional) .................................................. 29

    Appendix D NCR P1235 - Wall Mount Bracket Details ......................................................................... 31

    Appendix E Locations e*SmartClock Should NOT Be Installed ............................................................. 32

    Appendix F Loading NCR P1235 Image from thumb drive .................................................................... 34

  • NCR P1235 e*SmartClock Installation Guide, Ver. 1.1

    US-IT Restaurant Architecture Team Page 3 of 37 12/6/16

    INSTALLATION SUPPORT

    !!! Do Not Contact ATOS for Installation Support!!!

    CRITICAL INFORMATION

    Installation support is only available from your POS Supplier Support Help Desk:

    NCR (800) 454-8444, Option 1 then Option 6

    If Issue cannot be resolved by support desk, support desk will escalate to McDonalds POS Level 3

    (MTS) for resolution.

  • NCR P1235 e*SmartClock Installation Guide, Ver. 1.1

    US-IT Restaurant Architecture Team Page 4 of 37 12/6/16

    DANGER

    Safe and satisfactory operation of your equipment depends on its proper installation.

    Installation must conform to local codes, or in the absence of local codes, with the latest edition of your

    national electrical code, i.e. National Electrical Code, NFPA 70 (USA).

    If this appliance is equipped with a three-prong grounding plug for your protection against electrical

    shock hazard, it must be plugged directly into a properly grounded three-prong receptacle.

    WARNING

    Installation must confirm to all Federal, State and Local regulations.

  • NCR P1235 e*SmartClock Installation Guide, Ver. 1.1

    US-IT Restaurant Architecture Team Page 5 of 37 12/6/16

    1. Overview This installation document is intended to provide detailed installation instructions for the successful installation of

    the e*SmartClock solution on a wall mounted bracket.

    2. Installation Readiness The e*SmartClock wall mount will require a footprint of the following:

    o Without Printer: 20x 17 (height x width) o With Printer: 30 x 17 (height x width)

    If installing a printer, two free IG outlets should be available within 5 feet of Installation location o e*SmartClock o Printer (Optional)

    Ensure open network port available on POS switch for 50 patch cable that will run directly from the clock to POS switch

    3. Staging Files Readiness (pre-steps) 7 Days Before Install: (Via MOST) Run the Query First 7 Days Before Install: (Via MOST) Run the Fix (If necessary) 7 Days Before Install: (Via MOST) Rerun the Query to confirm the fix was successful (only if the fix was needed) Day of Install: (Via MOST) Rerun the Query to confirm the fix is still in Place

    4. Install Overview Store Manager should perform store close operations before installation. Installation should take place by a Certified OTP 2, 3 or professional installer. Installation instructions need to be repeated for each new device installed.

    ESTIMATE TIME TO COMPLETE INSTALLATION IS APPROX. 60 to 90 MINUTES

    Unapproved devices such as cellular phones or MP3 players should never be plugged into open USB

    ports on registers, servers, etc. Connecting foreign objects is a risk and can lead to unwanted

    behaviors that can cause damage to store operations. Only approved hardware devices are allowed

    to be connected to restaurant technology equipment.

    5. Installation Tools The installer will need the following tools for e*SmartClock installation

    Power drill Drill bits; Depending on the type of wall and tile, select the appropriate drill bit Phillips screwdrivers Wire cutters Tape measure Stud Finder Level Other tools as needed to run and terminate network drop McDonalds Imager 3.5 thumb drive

  • NCR P1235 e*SmartClock Installation Guide, Ver. 1.1

    US-IT Restaurant Architecture Team Page 6 of 37 12/6/16

    6. e*SmartClock Contents Checklist Unpack the e*SmartClock solution box & strip plastic from the new equipments Check for any damage during shipment, Report damage (if any) immediately to the shipping company Make sure the items in the carton match your order

    6.1 Wall Mount Contents Checklist Provided The following contents must be available before the Installation process can begin.

    Quantity Item Description Checklist

    1 NCR P1235 (7745-3100-0069) e*SmartClock with integrated biometric

    reader,

    12" LCD, PCAP Touch Motherboard Braswell Quad N3160 Memory, 4GB Base DDR3 2.5 inch; 60GB SSD No Stand Windows Embedded POSReady 7 (32bit)

    1 Digital Persona: U4500 Fingerprint Reader - U.are.U 4500 Reader

    (Integrated)

    1 Low profile wall-mount assembly kit (7761-K003) containing:

    Wall Mount Bracket Monitor Mount Bracket AC Adapter Bracket Power Brick Bracket; 2 - #8 screws Biometric Finger Reader Mounting HW Hardware Bag - Hardware Bag for bracket assembly and mounting

    plate

    Metric Hardware Bag - Used to mount display

    4 3 ft. Panduit Wire Raceway (JS130WR) - 7182-K101-V001

    1 50' Yellow CAT5e Pre-Terminated Patch Cord (50UTPYL) - 7182-K102-V001

    1 Epson TM-L90 Plus, with parallel and USB I/F with Power Brick

    (C31C414A9972) - 7182-0094-9905

    Note: Printer is optional but may be required due to State regulations.

    1 Epson TM-L90 Printer Bracket (MWBP) - only required if printer is ordered -

    7182-K107-V001

    Wall Mount Printer Bracket Hardware Bag

    1 Industrial Velcro Strips (Dual Lock), 1" x 3 (12 pieces / 6 pairs) - 7182-

    K103-V001

    1 USB A to USB B printer cable, 3 ft. - only required if printer is ordered -

    7182-K104-V001

    e*Smar

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