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Innovation - Model-to-execute
How we align Business & IT
Dr. Katrina Simon
Product Management ARIS
February 22, 2012 | 2
Babylonian Confusion
February 22, 2012 | 3
Agenda
The challenge – BPM Gap
SAG solution – Model to execute (M2E)
Summary & Best Practices
1
2
3
February 22, 2012 | 4
Business
Process
Babylonian Confusion
进程
February 22, 2012 | 5
It‘s not only about language…
IT
Busi
ness
Tools & Methods
Office Tooling
Conceptual Modeling
SE / Configuration
Technical Modeling
Objectives & KPIs
Financial KPIs
Operational KPIs
Tactical KPIs
Domains & Vocabulary
Business units
IT systems
& infrastructure
Business processes
Workflows
February 22, 2012 | 6
Enterprise BPM bridging Business and IT
IT
Busi
ness
Tools & Methods
Office Tooling
Conceptual Modeling
SE / Configuration
Technical Modeling
Objectives & KPIs
Financial KPIs
Operational KPIs
Tactical KPIs
E-B
PM
Domains & Vocabulary
Business units
IT systems
& infrastructure
Business processes
Workflows
February 22, 2012 | 7
BPM-Gap between Business and IT
IT-focused Process Automation
Business-focused Process Transformation Business Process Model
Technical Process Model
Process Owner
Business Analyst
Business Line Manager
Integration Engineer
Process Developer
BPM
Gap
February 22, 2012 | 8
Model-to-Execute
… or better “Going from Problem to Solution”
See the problem Understand the problem Define the solution
Realize the solution Process Improvement!
February 22, 2012 | 9
Keeping Business and IT in synch
Business Process Model
Technical Process Model
Process Owner
Business Analyst
Business Line Manager
Integration Engineer
Process Developer
Business-IT Alignment by EPC-2-BPMN Transformation Governance Workflow Model Roundtripping Conflict Resolution Diff-Merge View Review Cycle Automated Notification Ad-Hoc Collaboration
February 22, 2012 | 10
Business Process Analysis and Requirements Analysis in ARIS
Business Analyst
Business Line Manager
Process Engineer
Business process can be analyzed and requirement will be defined based on an Event-driven Process Chain with the line of business managers or process owners involved.
Sandy Paul
Head of Credit Financing
Peter May
Business Analyst
Marc Allen
Process Engineer
February 22, 2012 | 11
Collaboration within ARIS to identify Requirements and
Process Changes
Business Analyst
Process Owner
Process Engineer
During the process analysis and the requirements engineering all involved roles can work together based on a collaborative real-time interaction. Results of the discussion can be recorded and archived.
Tom Smith
Process Owner Credit Financing
Peter May
Business Analyst
Marc Allen
Process Engineer
February 22, 2012 | 12
Transformation of EPC-based Business Model into BPMN
Logical Model
Process Engineer
Marc Allen
Process Engineer
EPC-based business processes can be transformed into logical BPMN process which is used by Process Engineer to describe a solution blueprint.
February 22, 2012 | 13
Enhancement of logical BPMN Model with Software Services in
ARIS
Process Engineer
Marc Allen
Process Engineer
The Process Engineer uses the generated BPMN model to develop a solution blueprint and connect tasks with software services. The flow and structure of the logical BPMN process can be changed according to fulfill technical design restrictions.
February 22, 2012 | 14
Transformation of EPC-based Business Model into BPMN
Logical Model
Process Engineer
Marc Allen
Process Engineer
The logical BPMN process is approved by the Process Engineer as solution blueprint and can be shared with IT for process implementation.
Process Developer
Kevin Parker
Process Developer
February 22, 2012 | 15
Technical Enhancement of BPMN model in webMethods
Designer
The Process Developer uses the solution blueprint BPMN Model and enhances technical necessary elements and process flow changes, like i.e. adding error steps, locking tasks etc.
Process Developer
Kevin Parker
Process Developer
February 22, 2012 | 16
Change of BPMN model in webMethods – i.e. adding task in
webMethods BPMN model
After changing the BPMN model the Process Developer starts an approval or update cycle to the Process Engineer or Business Analyst in ARIS.
Process Developer
Kevin Parker
Process Developer
February 22, 2012 | 17
Change Comparison and Approval of Changes in BPMN Model
in ARIS
Process Engineer
Marc Allen
Process Engineer
The Process Engineer can compare all changes within the BPMN model. Changes can be accepted or denied. The relevance of a change regarding the business logic can be evaluated.
February 22, 2012 | 18
Conflict Resolution and Collaborative Business Process Update
- Merged BPMN Models and Delta
Business Analyst
Business Line Manager
Process Engineer
Changes that are business relevant can be analyzed and compared with the origin EPC requirement model. The delta is highlighted in ARIS and a collaborative conflict resolution or update of the business process model can be achieved with all involved roles.
Sandy Paul
Head of Credit Financing
Peter May
Business Analyst
Marc Allen
Process Engineer
February 22, 2012 | 20
Model to Execute for Business/IT alignment
IT
Busi
ness
Tools & Methods Objectives & KPIs
E-B
PM
Domains & Vocabulary
Model Roundtripping between ARIS and wM BPMS
February 22, 2012 | 21
Model to Execute for Business/IT alignment
IT
Busi
ness
Tools & Methods Objectives & KPIs
E-B
PM
Domains & Vocabulary
Continuous Alignment of
Business Process and Technical Process
February 22, 2012 | 22
Model to Execute for Business/IT alignment
IT
Busi
ness
Tools & Methods Objectives & KPIs
E-B
PM
Domains & Vocabulary
Real-time Collaboration and Shared Modeling
February 22, 2012 | 23
Model to Execute for Business/IT alignment
IT
Busi
ness
Tools & Methods Objectives & KPIs
E-B
PM
Domains & Vocabulary
E-BPM Governance and Methodology
February 22, 2012 | 24
Model to Execute – Benefits and Features
Model Roundtripping between ARIS and wM BPMS
Continuous Alignment of Business Process (EPC)
and Technical Process (BPMN)
Governance and Methodology
Real-time Collaboration and Shared Modeling
February 22, 2012 | 25
Recognized by Analysts, … Leaders Quadrant of Gartner’s Magic Quadrant for Business Process Analysis
“When used in conjunction with a
BPMS, the BPA tool can be an
integrated component of a single-
vendor BPMS, or it can be a best-
of-breed BPA tool that bridges into
a best-of-breed BPMS.”
Source: Gartner, Inc., Magic Quadrant for Business Process Analysis Tools, David Norton, December
12, 2011
Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant and does
not advise technology users to select only those vendors with the highest ratings. Gartner research
publications consist of the opinions of Gartner’s research organization and should not be construed
as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this
research, including any warranties of merchantability or fitness for a particular purpose.
The Magic Quadrant graphic was published by Gartner, Inc., as part of a larger research note and
should be evaluated in the context of the entire report. The Gartner report is available upon
request from Software AG.
February 22, 2012 | 26
Recognized by Analysts, …
„ ARIS integration into the wider Software
AG product suite, such as webMethods,
will make it of particular interest to
organizations looking for a complete BPA,
BPM and SOA solution, or for a strong
modernization partner.“
Gartner, MQ BPA 2012
February 22, 2012 | 27
… well received by diverse industry players across the globe.
OMG Germany
Kneipp Werke, Germany
Kroger, USA
CACI, USA Woolworth, Australia
Credit Agricole, France
Benetton, Italy
Philipps, Belgium BC Gov., Canada
Medtronic, USA
February 22, 2012 | 28
… well received by customers.
• „Elimination process“ modelled in
ARIS with the business …
• … „shared with IT“, i.e.
implemented and executed in
webMethods.
• „Digital campaign process“
modelled in ARIS with the
business…
• … „shared with IT“, i.e.
implemented and executed in wM
BPMS.
Model-to-Execute
How we align Business and IT
Dr. Katrina Simon
Product Manager, ARIS
Software AG