Innovation for the Future

Download Innovation for the Future

Post on 02-Dec-2015

213 views

Category:

Documents

1 download

Embed Size (px)

DESCRIPTION

SAP INNOVATION

TRANSCRIPT

  • Innovation for the Future

    Stefan Wolf Solution Management, Industry Business Unit Utilities

    SAP America, Inc.

  • 2014 SAP AG or an SAP affiliate company. All rights reserved. 2

    The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the

    permission of SAP. This presentation is not subject to your license agreement or any other service or subscription

    agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any

    related presentation, or to develop or release any functionality mentioned therein. This document, or any related

    presentation and SAP's strategy and possible future developments, products and or platforms directions and

    functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The

    information in this document is not a commitment, promise or legal obligation to deliver any material, code or

    functionality. This document is provided without a warranty of any kind, either express or implied, including but not

    limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This

    document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility

    for errors or omissions in this document, except if such damages were caused by SAPs willful misconduct or gross

    negligence.

    All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

    materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking

    statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

    Legal disclaimer

  • 2014 SAP AG or an SAP affiliate company. All rights reserved. 3

    UTILITIES TODAY

    Complex

    Infrastructure

    Requirements

    Changing

    Model of

    Consumers

    IT/OT

    Convergence

  • 2014 SAP AG or an SAP affiliate company. All rights reserved. 4

    Increase Asset Utilization

    Minimize Safety Risk

    Reduce Operational Costs

    ASSET OPTIMIZATION SOLUTIONS GOALS

    OPERATIONAL EFFICIENCY FOR UTILITIES

    Asset Analytics

    Spare Part Procurement

    Core Plant Processes

    Predictive Maintenance

    Asset Management

    Powered by HANA

  • 2013 SAP AG. All rights reserved. 5

    Historical Utility Systems

    Operational Technology

    Energy Management Systems

    Distribution Management Systems

    Substation Automation

    Distribution Automation

    Field Area Network

    Microwave

    AMI

    Information Technology

    Customer Information Systems

    Enterprise Asset Management

    Supply Chain

    AP / AR

    Project Systems

    HR & Payroll

    Financial Management & Controls

    Enterprise Mobility Platform

    Enterprise Security

    Energy Trading & Risk Management

    IVR / VOIP

    Enterprise Services Bus

    eMail

    The Great Wall

  • 2013 SAP AG. All rights reserved. 6

    Utilities with SAP

    Operational Technology

    Energy Management Systems

    Distribution Management Systems

    Substation Automation

    Distribution Automation

    Field Area Network

    Microwave

    AMI

    Information Technology

    Customer Information Systems

    Enterprise Asset Management

    Supply Chain

    AP / AR

    Project Systems

    HR & Payroll

    Financial Management & Controls

    Enterprise Mobility Platform

    Enterprise Security

    Energy Trading & Risk Management

    IVR / VOIP

    Enterprise Services Bus

    eMail

    IT/OT Convergence

    Multichannel Communication

    Workforce Management

    Mobile Workforce

    Meter Data Unification & Synchronization

    GIS / Spatial

    Data Historian

    Outage Management

    SAP

  • 2014 SAP AG. All rights reserved. 7

    Meeting the New Real-Time Business Needs Requires

    Two Platforms in One

    BUSINESS PROCESS PLATFORM

    INFORMATION PLATFORM

    Powered by SAP HANA software

    Trading & Portfolio

    Services

    Innovative Tariffs

    Mobility Services

    Virtual Power Plants

    Predictive

    Maintenance

    Forecasting

    Demand Response

    Management

    Outage Management

    Smart Home

    Energy Management

    Data Quality Data Analysis

    User Access

    Data Capturing

    Data

    Management

  • 2014 SAP AG. All rights reserved. 8

    Our Vision The Next Generation Utilities Platform Evolutionary innovation without disruption

    Partner

    Solutions e.g. Choice, STI,

    basistechnologies,

    ESRI

    SAP

    Business

    Intelligen

    ce

    MDUS

    SCADA, NIS etc. AMI Headend

    Data Historian

    GIS ERP External Provider

    SAP

    Business

    Suite

    (incl. IS-U)

    Further

    SAP

    Solutions (e.g. Smart

    Meter Analytics,

    Predictive

    Maintenance)

    SAP Real Time Data Platform for Utilities

    Customer

    Solutions

    Data

    &

    Co

    mp

    uti

    n

    g L

    aye

    r

    Data

    So

    urc

    es

    Vis

    ua

    liza

    tio

    n

    &

    Ap

    pli

    ca

    tio

    n

    La

    ye

    r

    2014 SAP AG. All rights reserved. 8 This presentation and SAPs strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

  • 2014 SAP AG. All rights reserved. 9

    The PI System and SAP RTDP are connected in

    real-time through SAP Sybase ESP

    Filter and upload data to SAP HANA

    with extremely high performance

    Analyze complex events.

    Real-time streaming

    data and events

    Forecasted / predicted data

    Revised thresholds

    Analyze multi-dimensional

    relationships of data from

    heterogeneous sources

    Provide forecasted and

    predicted data

    Operational Analytics

    AMI Headend

    Business Analytics

    SAP HANA

    SAP Sybase ESP

    SCADA DCS PLC PMU

    Record, store and filter time series data

    Securely pass data between a control

    and a corporate network

    HANA is at the heart of

    the SAP Real Time Data

    Platform

  • 2014 SAP AG. All rights reserved. 10

    CHANGING ROLE OF THE CONSUMER COST EFFECTIVE CUSTOMER INTERACTIONS

    DIRECT

    CONTACT CENTER

    WEB

    MOBILE

    SOCIAL

  • 2014 SAP AG. All rights reserved. 11

    Utility business is tasked to better engage with customers

    Real-time answers Rich experience

    through Mobile and

    Social Interaction

    Consistent

    communication

    across channels

    Personalized

    offers

    3

  • 2014 SAP AG. All rights reserved. 12

    CRM Smart Energy

    Data IS-U

    SAP for Utilities Non-SAP systems Non-SAP

    systems Non-SAP

    systems Non-SAP

    systems

    Based on existing data and

    processes from existing

    business systems

    Deliver more customer apps,

    Deliver more often,

    Consistency across channels

    Utility IT is tasked to deliver apps and infrastructure

    Secure, Open ID, Scalable, Reliable, Open standards,

    Premise or Cloud, In-memory speed, Resilient

  • 2014 SAP AG or an SAP affiliate company. All rights reserved. 13

    Multi-Channel Foundation Business Benefits

    SAP Multichannel Foundation for Utilities

    Open standards: develop and deploy integrated apps quicker for any channel

    Flexible, scalable integration layer

    Avoid costly app-per-app integration projects

    High SAP security standards

    Take advantage of SAP delivered self-service apps

    Available on-premise or cloud based (planned)

  • 2014 SAP AG. All rights reserved. 14

    Search and Contextual Navigation for SAP Business Suite Powered by SAP HANA

    Google like search Contextual search results and navigation

    *Forrester Research, 2011

  • 2014 SAP AG. All rights reserved. 15

  • 2014 SAP AG or an SAP affiliate company. All rights reserved. 16

    Business Suite for Utilities on HANA Planned Roadmap

    Q4/2012 Q1/2014 Q2/2014 Q4/2014

    Launch

    ERP on HANA 1.0

    (based on EhP 6, excluding

    Utilities processes)

    Launch

    IS-U on HANA*

    (based on EhP 7,

    including Utilities

    processes)

    Launch

    CRM on HANA 1.0

    (based on EhP2 including

    Utilities processes)

    2014 SAP AG. All rights reserved. 16 This presentation and SAPs strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

    2014

    Optimizations

    Analytical Dashbords for

    Meter2Cash

    (ERP on HANA)

    Energy Settlement (ERP

    on HANA)

    Fast Search

    (CRM on HANA)

  • 2014 SAP AG or an SAP affiliate company. All rights reserved. 17

    SAP value map for utilities Maximize revenues and achieve sustainable growth

    Human

    Resources

    Core Human Resources and Payroll

    Talent Management Time and Attendance

    Management Workforce Planning

    and Analytics

    Finance Financial Planning

    and Analysis Accounting and Financial Close

    Treasury and Financial Risk Management

    Collaborative Finance Operations

    Enterprise Risk and Compliance Management

    Procurement

    Information

    Technology

    IT Strategy and Governance

    Technology

    and Platform

    Real-Time Enterprise

    Real-Time Analytics

    Enterprise Mobility

    Enterprise Information

    Management

    Application Integration

    Big Data Cloud Solutions

    IT Infrastructure Management

    IT Portfolio and Project Management

    IT Service Management

    Application Lifecycle Management

    IT Strategy and Governance

    Strategic Sourcing and Supplier Management

    Procure to Pay with Business Network

    Collaboration

    Business Network Extensions for Procure to Pay

    Customer Experience

    Multichannel Marketing

    Sales and Customer Service for Residential Customers

    Energy Supply Chain

    Optimization

    Fuel Supply Chain Management

    Energy Portfolio Management

    Operational Efficiency

    for Plants and Grids

    Capital Portfolio and Project Management

    Asset Visibility and Performance

    Asset Operations and Maintenance

    The Intelligent Grid

    Meter Data Management and Operations

    Grid Data Processing and Analysis

    Demand-Side Management

    Environment, Health, and Safety

    Sales and Customer Service for Commercial and Industrial

    Customers

    Energy and Environmental Resource Management

    Customer Education Bill to Cash

  • 2014 SAP AG or an SAP affiliate company. All rights reserved. 18

    Overview of SAP road map for utilities Road map highlights

    Industry-specific solutions for utilities on the SAP HANA platform

    SAP Customer Relationship Management (SAP CRM) application powered by SAP HANA

    SAP Multichannel Foundation for Utilities software

    Conditional billing

    Continuous innovation for SAP AMI Integration for Utilities software

    Customer connection (various topics)

    Prepayment functionality for utilities companies

    SAP CRM Interaction Center rapid-deployment solution for use in utilities (enhanced)

    SAP Energy Demand-Side Management for Utilities application

    SAP Utilities Customer Engagement mobile solution

    Side-panel adoption utilities

    Fuel Supply Chain Management

    Waste to energy

    Industry-specific solutions for utilities on the SAP HANA platform

    SAP HANA Live for utilities

    SAP Multichannel Foundation for Utilities

    SAP Business Suite powered by SAP HANA: accelerated energy-data management settlement

    SAP CRM powered by SAP HANA: one field search in interaction center

    Legal changes and localization in selected countries

    Convergent sales and integration

    Solution roundoffs (device management and so on)

    Country-specific enhancements (German metering)

    Cloud-based offerings for utilities

    SAP Data Management for utilities

    Continued enablement and extensions based on SAP HANA

    Continued support for localized processes and compliance requirements

    Predictive analysis of critical assets for predictive maintenance

    Collaborative business networks

    Improved User Experience for Business Suite

    Future direction Recent innovations Planned innovations

  • 2014 SAP AG or an SAP affiliate company. All rights reserved.

    Thank you

    Contact information:

    Stefan Wolf

    Solution Management

    IBS Utilities

    +1 408-627-5581

    stefan.wolf@sap.com

  • 2014 SAP AG or an SAP affiliate company. All rights reserved. 20

    2014 SAP AG or an SAP affiliate company. All rights reserved.

    No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.

    The information contained herein may be changed without prior notice.

    Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

    National product specifications may vary.

    These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and

    SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth

    in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

    SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and

    other countries.

    Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

    2014