innovation at google

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Innovation at Google ...plus a manifesto Patrick Copeland Google Inc.

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Patrick Copeland presents the first three principles of the eXtreme innovation approach based on the Pretotyping Manifesto: Innovators Beat Ideas, Pretotypes Beat Productypes, and Data Beats Opinion.

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Page 1: Innovation at Google

Innovation at Google...plus a manifesto

Patrick CopelandGoogle Inc.

Page 2: Innovation at Google

idea

“No”

sea of failure

Cover of Inc

Page 3: Innovation at Google

LostInnovation

Lost In Translation

Actual Innovation

Innovation ModelInnovationPotential

Page 4: Innovation at Google

Top-down Innovation

1. Create a Research Lab

2. Hire a bunch of PhDs

3. Ideas: few, big & from the top

4. Close and secretive environment and results

5. Formal research proposals

6. Papers, patents, ..., products

DemocraticInnovation

1. Create an innovation culture

2. Use all employees

3. Ideas: lots from everywhere

4. Open and shared environment and results

5. Informal proposals – if that

6. Prototypes, products, ..., papers

Page 5: Innovation at Google

InnovationTop-down InnovationInnovationPotential Democratic Innovation

Innovation

?

Page 6: Innovation at Google

the innovation odds

X% of all new Y fail ...... even if they are very well implemented

Page 7: Innovation at Google

Build theright ‘it’

vs.Build ‘it’

right

Page 8: Innovation at Google

the pretotyping manifesto

innovators beat ideaspretotypes beat productypes

data beats opinionsdoing beats talkingsimple beats complex

now beats latercommitment beats committees

Page 9: Innovation at Google

innovatorsbeatideas

Page 10: Innovation at Google

Ideas, ideas, ideas ..

“We need some innovative ideas!”

“Where’s the next billion dollar idea?”

“I have an idea that will change the world!”

Page 11: Innovation at Google

$ value of ideas?

Page 12: Innovation at Google

Buy My Ideas

I am no Steve Jobs, but I dress like him...

Page 13: Innovation at Google

$B idea from Alberto

Bidding starts at $1,000

Price is for idea only. There is no explicit or implicit offer of help to implement the idea. The idea may not be implemented in a cost-effective way – possibly not at all. The seller of the idea believes that the idea is a good one, but cannot guarantee its success. Since we don’t know all the ideas that have been thought, the originality of this idea cannot be guaranteed; it’s very possible that other people have had this idea. This idea is non-returnable and the sale is final. No credit or refunds will be issued.

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Patrick’s $B idea

Page 14: Innovation at Google

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 15: Innovation at Google
Page 16: Innovation at Google

=

Idea: electricity to cause incandescence

Idea: vacuum + bulb to prevent burning

Idea: use electricity to make lightXXX

Edison and the lightbulbWhat’s the big deal?

Page 17: Innovation at Google

1%

99%

Page 18: Innovation at Google

# of ideas

# of innovators=~ 0

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 19: Innovation at Google
Page 20: Innovation at Google

Another huge problemwith ideas ...

Page 21: Innovation at Google

Idea

Opinion

Opinion

Opinion

Welcome to

ThoughtlandPop.

8

Page 22: Innovation at Google

ThoughtlandWhere every idea can be a winner!

False Po

sitive

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 23: Innovation at Google

ThoughtlandWhere every idea can be loser!

False Ne

gative

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 24: Innovation at Google

ThoughtlandWhere every idea needs to fit in!

Group Th

ink

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 25: Innovation at Google

??????

Page 26: Innovation at Google
Page 27: Innovation at Google

Great idea from Patrick

Bidding starts at $1,000

Now only

$499.95

SALE

50% off

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 28: Innovation at Google

If you want innovation,don’t look for ideas

(lightbulbs),

look for innovators (Thomas Edisons).

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 29: Innovation at Google

How Do You FindInnovators?

Page 30: Innovation at Google

Spot the Innovator

Example from pretotyping workshop

Page 31: Innovation at Google

Exercise #1

Spot the Innovators

Example from “Mobile App Pretotyping Workshop”

Page 32: Innovation at Google

pretotypesbeat

productypes

Page 33: Innovation at Google

The Innovator’s Nightmare

Spending years and millions, to build and perfect a product or service

that people don’t need or want.

Page 34: Innovation at Google

Building the right “it” vs.Building “it” right

Page 35: Innovation at Google

IBM & Speech-to-Text Technology

Dear Mr. Jones,

In reply to your letter dated ...

$$$$$$$

Page 36: Innovation at Google

Dear Mr. Jones,

In reply to your letter dated ...

Pretendotype

Pretotype

X

Page 37: Innovation at Google

“We love the idea of speech-to-textand we’ll pay big $ for itif you can built it right.”

Beforepretotype

tests

Afterpretotype

testsAlberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

hello

Page 38: Innovation at Google

The Original Palm “Pre”

Page 39: Innovation at Google

Testing Your Belief

Ideation Prototyping

Beliefin Idea

Less

More

Pretotyping

minutes hours days weeks months

Productyping

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 40: Innovation at Google

Prototyping• Investment: days, weeks

• Main Q: Can we build it?

• Deliverable: Working prototype

Pretotyping• Investment: hours, days

• Main Q: Would we use it?

• Deliverable: [Working] pretotype

PretotypingFake it before you make it

Page 41: Innovation at Google

Fail Fast

Compulsion tokeep going

at all costs

minutes hours days weeks

Time Invested

months years

Page 42: Innovation at Google

Exercise #2

Create your own innovative Android app

paper-pretotypes

5 minutes

Example from pretotyping workshop

Page 43: Innovation at Google
Page 44: Innovation at Google

\

Page 45: Innovation at Google

Park-Jerk Pretotype

Week1 2 3 4 5

5

Timesusedper week

FLOP

Page 46: Innovation at Google

“We are not retreating – we are advancing in another direction.”

Douglas McArthur

Page 47: Innovation at Google
Page 48: Innovation at Google

“Good Day” Pretotype

Week1 2 3 4 5

5

Timesusedper

week

HIT

Page 49: Innovation at Google

Make sure you arebuilding the right thing

before you invest a lot in building it right.

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 50: Innovation at Google

Exercise #3Create your own

innovative Android

working-pretotype

using Androgen

30 minutes

Example from pretotyping workshop

Page 51: Innovation at Google

databeats

opinions

Page 52: Innovation at Google

Idea

PretotypePrototype

Usage data

Are you on the right track?(i.e. building the right ‘it’)

Low

Med

High

Credibility

Page 53: Innovation at Google

HITorFLOP

F.L.O.P.Failure inLaunchOperations orPremise

Pretotype

Page 54: Innovation at Google

Time

I (people invited to try innovation)

T (people who actually try it)

R4R2

T / I = % of tried / invitedRn/T = % of return user after n weeksRn+1/Rn = % of returning users loss over time

R1 (return/retained users after 1 week)

HITorFLOP

Page 55: Innovation at Google

Time

I (people invited to try innovation)

T (people who actually try it)

R4R2R1

FLOP

Page 56: Innovation at Google

Time

I (people invited to try innovation)

T (people who actually try it)

R4R2R1

FLOP

Page 57: Innovation at Google

Time

IT

R4R2R1

Huge HIT

Page 58: Innovation at Google

Time

I

T R4R2R1

HIT

Page 59: Innovation at Google

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Ditch on both sides of the road

That’s dumbest/best idea I’ve ever heard

Let’s test 500 shades of blue

Page 60: Innovation at Google

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

VisionIdeasOpinions

RealityPrototypes

DataInnovation

Vision vs. Hallucination

Page 61: Innovation at Google

Ok, ok, but can anyone do this? At any stage? In any

market condition?

Page 62: Innovation at Google

Clone WarsThen: Mainframe vs PC clones

Page 63: Innovation at Google

Clone WarsNow: Android

Page 64: Innovation at Google

Fast FollowingThen: Lotus Notes vs Office

Page 65: Innovation at Google

Fast Following Now: Chrome

Page 66: Innovation at Google

Unique AdvantageThen: AT&T vs Sprint

Page 67: Innovation at Google

Unique AdvantageNow: Google Search

Page 68: Innovation at Google

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Welcome to

DataVisionvillePop. 12

Invent.Test.Test.Test.

Repeat.

Iterate early & often

Page 69: Innovation at Google

Run multiple experiments withsmall subsets of target population

I

All GooglersR4

Time

T

R1R2

Page 70: Innovation at Google

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Using the Manifesto

#1 Try some Pretotypes/Experiments

#2 Develop, launch and test ideas to small group

#3 Abandon, or Repeat #2 until you see this:

#4 Go pitch your idea innovation with data

Users

and/orUsage

Page 71: Innovation at Google

Great idea from Patrick

Bidding starts at $1,000

Now only

$19.95

SALE

Last Offer

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved

Page 72: Innovation at Google

Patrick [email protected]

pretotyping.orgmake sure you are building the right ‘it’ before you build ‘it’ right

Page 73: Innovation at Google

the pretotyping manifesto

innovators beat ideaspretotypes beat productypes

data beats opinionsdoing beats talkingsimple beats complex

now beats latercommitment beats committees

Page 74: Innovation at Google

Alberto Savoia, Google Inc., Jeremy Clark, FXX Inc., Patrick Copeland, Google Inc. –  All Rights Reserved