Applications for make, move,and maintainAre you a manufacturing, distribution or servicemanagement company that makes, moves, ormaintains products? The Infor® M3 EnterpriseManagement System is designed just for you, so youcan focus on your business and how you want to run it.

Infor M3 delivers the business applications needed bymake, move, and maintain companies and works inharmony with other Infor product lines. Together theyprovide a solution that will deliver more business valuefor every dollar you invest than any other solutionavailable today.

Infor M3 is differentiated from other systems by anunmatched user experience, the breadth of itsintegrated applications, its flexibility in managingmixed-mode and complex environments, and its depthof industry-specific functionality. Infor M3 is amulti-lingual, multicompany, multi-site solution with theflexibility to adapt to your changing needs.

With Infor M3, you also gain from the market-leadingtechnologies provided by the User ProductivityPlatform and Business Process Platform. The result? Asimpler solution, lower cost of ownership, and morebusiness value from your investment.

The complete Infor M3 System is comprised of fiveintegrated product suites which together manage allthe core and supporting processes in your business.Whether it’s order-to-cash or procure-to-pay, Infor M3manages it all.

Infor M3 Customer Sales & ServiceMost make, move and maintain companies haveunique needs related to customer service. CustomerSales & Service offers support for market development,sales and after-sales service processes-particularly inmulti-channel sales environments where you need acomplete picture of customer commitments.

Customer Sales & Service combines web, mobile, andtraditional order management tools with full service andrental management capability. Advancedinternet-based sales tools give your customersself-service capabilities, helping to drive your cost ofsales down.

With these applications, you can manage everythingfrom simple discrete products to complex configuredproducts and kits, make-toorder or make-to-stock,telesales, and EDI. You can manage your saleschannels using the same availability, pricing, andfulfillment controls whether they are office or field based.

The Infor M3 Customer Sales & Service Suite includes Sales & Marketing Automation, SalesManagement, e-Sales, Service Management, RentalManagement, Maintenance Order Management, andProject Management.

Infor M3 Enterprise Management System

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Infor M3 Enterprise Asset ManagementFor many businesses, asset availability is important. Forbusinesses providing maintenance services to customers,it’s critical. Enterprise Asset Management provides asolution to these challenges.

Because Enterprise Asset Management is integrated withother operational, planning applications, and CRMsolutions, you can synchronize maintenance withproduction plans to maximize efficiency, effectiveness,and utilization.

The advanced capabilities of this module focus onincreasing asset reliability and therefore on improvingoperational capacity and output. Better maintenanceplanning also improves engineer scheduling, reduces theneed for emergency repair and purchases, and lowersmaintenance cost.

The Infor M3 Enterprise Asset Management Suite includesPreventive Maintenance, Diagnostics Management, WorkOrder Processing, Equipment & Component Control,Maintenance Performance & Costing, and VehicleOperations Management.

Infor M3 Supply ChainManagementAt the heart of a manufacturing, distribution or servicemanagement business is the supply chain. Supply ChainManagement provides you with a powerful set of tools toplan, schedule, and execute across your extended valuechain, resulting in optimum customer service levels and profitability.

Supply Chain Management helps you control and optimize information, material and financial flowsthroughout the organization.

Whether you want to plan within your facilities or at a morestrategic level across larger divisions of your organization,Supply Chain Management drives efficiencies andeffectiveness from planning to procurement, fromwarehouse to work-in-progress.

Supply Chain Management supports the unique demandsof highly regulated industries, those demanding a highdegree of traceability, those managing by-products orco-products, and those with multiple alternative supplysources or processes. It is particularly suited toenvironments where operational agility is needed to meetthe rapidly changing market demands.

By offering functionality based on open standards, SupplyChain Management also provides the opportunity tocapitalize on new mobile and data collection technologyin the warehouse, in the factory, or anywhere along theextended supply chain.

The Infor M3 Supply Chain Management Suite includesWarehouse Management, Manufacturing ResourcePlanning, Transport Planning, Freight Cost Management,Package Management, Supply Chain Planning,Distribution Requirements Planning, Demand Planner,Master Production Scheduling, Advanced ProductionPlanner, Procurement, and e-Procurement.

Infor M3 ManufacturingOperationsMaintaining product definitions and managing yourmanufacturing operations is a critical part of your success.Manufacturing Operations simplifies complex challengeswith the capability to manage traceability, change control,configured products, product attributes, laboratoryinspection, co-products, and by products in discrete,process, and mixed mode manufacturing environments.

Integrated with other Infor M3 modules, ManufacturingOperations provides a single source of product data andtechnical documentation to make it available online toInfor M3 users.

ION-enabled integration with Infor CRM provides deepinsight into customer relationships and the ability toautomate sales processes, manage marketing campaigns,and embed key data into Microsoft(R) Outlook(R) via theXbar.

The manufacturing execution functions bring control andtransparency to your manufacturing processes andinclude the ability to easily integrate with automated datacapture and manufacturing execution systems.

The Infor M3 Manufacturing Operations Suite includesTime & Attendance, Production Statistics, ManufacturingExecution, Product Configurator, Product DataManagement, and Attribute Control.

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Infor M3 Finance ManagementEvery business needs to keep accurate financial records.With Finance Management, operational transactions fromother modules are automatically recorded using flexiblestructures and rules that you can control.

The integrated financial functionality handles youraccounting, budgeting, consolidation and reportingrequirements. True multi-country, multi-company, andintra-company capabilities also allow you to managemultiple operational units even when they operate underdifferent regulatory controls.

Finance Management provides a single, integrated systemto help you manage, control, and analyze your businessoperations. With a single, integrated view, you can identifyand model critical trends quickly and effectively.

The Infor M3 Finance Management Suite includesBudgeting, Accounts Payable, Accounts Receivable, FixedAssets, General Ledger, Group Consolidation, Cash FlowManagement, Cost Accounting, Product Costing, MultipleUnit Coordination, and Report Generator.

Infor CRM IntegrationInfor M3 integration with Infor CRM provides deep insightinto customer relationships, including sales history,marketing interactions, social media activity, and muchmore. Infor CRM provides the ability to automate salesprocesses, manage marketing campaigns, and trackcustomer service records, so manufacturing, distribution,and service management companies have the tools theyneed to turn customer interactions into revenuegenerating transactions.

Detailed customer profiles and sales automation tools inInfor CRM help users identify opportunities and streamlinesales activities, while interactive dashboard analytics andproactive alerts drive accurate forecasting, informeddecision making, and effective territory management.Best-practice process automation in Infor CRM acceleratesyour strategic advantage by recommending andperforming winning actions that drive results. Integratedmarketing and customer service ensures calibrationacross teams in the business of acquiring new customersand delivering an exceptional customer experience.

Infor CRM Mobile extends rich CRM functionality tosmartphones and tablets, giving your mobile workforce astrong competitive advantage that helps drive productivityand increase revenue. Customizable, secure, and easy touse, Infor CRM Mobile features an attractive, task-orienteduser interface designed to put the most relevant customerinformation at users’ fingertips and enable them toperform key actions in the field.

Infor CRM offers unparalleled flexibility and control in howyou deploy, use, and pay for a powerful CRM solution.Multiple deployment options—including cloud,on-premise, hybrid, and mobile—accommodate your ITprofile and business objectives. Flexible licenses and theability to mix and match license types—including named,concurrent, and SaaS—help to lower TCO and alignrequirements with differing user profiles.

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Copyright© 2014 Infor. All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or related affiliates and subsidiaries. All othertrademarks listed herein are the property of their respective owners. This document is provided for informational purposes only and does not constitute a commitment to you in any way. Theinformation, products and services described herein are subject to change at any time without notice. www.infor.com.INF-1278741-EN-US-1214-3