infinite energy multifamily brochure

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Infinite Energy has served multifamily communities since 1998, and we were the fi rst company to off er some of the multifamily products that are standard today.

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Page 1: Infinite Energy Multifamily Brochure

MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTI-FAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAM-ILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAM-ILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MUL-TIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAMILY MULTIFAM-

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Infinite Energy markets wholesale and retail energy

products in an ethical and profitable manner. Infinite

Energy grows the company by investing in quality

personnel and quality business partnerships. Infinite

Energy provides an unparalleled customer experience.

MISSION STATEMENT

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Infinite Energy provides natural gas and electricity in Texas and

natural gas in Georgia, Florida, New York, and New Jersey.

SERVICE AREAS

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Infinite Energy has served multifamily communities since 1998, and we were the

first company to offer some of the multifamily products that are standard today.

We’ve designed rate plans and software specifically for multifamily customers to

give you truly effortless energy management.

Our award-winning Customer Care Center, trading, sales, and software

development departments are all in-house to allow us strict quality control.

We partner with a number of local and state apartment associations, and we

have been a member of the National Apartment Association since 1999.

WHY INFINITE ENERGY?

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We create a custom rate for each community so that your energy plan fits your

property’s individual energy goals. No matter how you use your energy, Infinite

Energy has the right plan for you.

Where others outsource their pricing models, Infinite Energy prices every

account uniquely to offer the fairest price to every community. Our customers

can capitalize on pricing opportunities because our in-house trade room offers

real-time pricing based on actual market conditions.

CUSTOM RATES

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Our award-winning Customer Care Center maintains separate support teams

for both your residents and your employees. We have representatives available

to visit your property to answer questions from your staff and residents, and we

host and participate in community events.

Infinite Energy representatives complete continuing education classes and visit

association events. This allows us to stay informed about your industry, so that

we may adapt and better serve our multifamily customers.

CUSTOMER CARE

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We offer a wide array of rate options for your

residents, and we can set up rate plans to end

when a lease does. Our dedicated team assists

your residents in choosing the best plan to

match their leases and personal budgets.

With contests, giveaways, and other resident

incentives, Infinite Energy remembers to

acknowledge and appreciate your residents as

well as your staff.

YOUR RESIDENTS

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We offer employee discount programs to all of your

employees, regardless of whether or not they live in one of

your communities.

A dedicated Infinite Energy representative is always

available to support your staff with onsite visits and

ongoing training.

In addition to teams for your residents, we have a team

that only handles your staff and management calls.

YOUR STAFF

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Our online portal, Community Manager, allows you to manage every aspect of your energy.

This program was developed by Infinite Energy and our in-house development team. You may control

different permission sets for different users so that they can access some, all, or none of these options.

There are five key sections on this portal:

Unit Search • Check the current status of any unit • Submit orders for energy to be turned on or off. • Verify that a resident has set up service prior to moving in to prevent the energy from being billed to

the community.

Utility Cost Recovery (UCR) • Unit Search makes it rare that residents use energy under the community’s name, but UCR allows

you to recover these costs in case it does happen.

Occupancy Details • Records all service turn on and turn off requests at any unit.

Billing and Payments • Invoices are available online for viewing or payment on the same day we mail them out.

• View invoices in PDF format or in an Excel file to upload into your accounting software.

Reports • Run reports covering up to 18 months on general accounting, energy history, the UCR history and the

Occupancy Request history.

MANAGEMENT TOOLS & ONLINE SERVICES

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Business card

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7001 SW 24th Avenue | Gainesville, FL 32607InfiniteEnergy.com