indpendent maritime consulting - managment development workshops template

IMC R - Professional Development Workshops

IMC R Professional Development Workshops

Winter 2014 Curriculum

“Hiring and Developing the Best Employees”

Professional Skills that Drive Business Results ™






20 Minute Professional Skills Workout ©IMC R - Professional Development Workshops

Personal Skills

Technical Skills

Interpersonal Skills

Business Skills

Maritime Professionals need a broad and balanced skill set to be fully effective…

• Time Management Skills• Influencing Skills• Business Writing Skills• Presentation Skills• Problem Solving Skills • Career Management Skills• Ethical behavior Skills

• Coaching Skills• Presentation / Facilitation Skills• Networking Skills• Conflict resolution Skills• Performance Management Skills• Team Building Skills• Leading Remote Teams Skills • Motivation Skills

For Example:• Supply Chain and Logistics Skills• Quality Management Skills• Marketing Skills• Selling Skills• HR and Labor Law Skills• Customer Service Skills

• Change Management Skills• Business Planning Skills• Data Analysis Skills• Negotiation Skills• Project Management Skills• Interviewing Skills• Process Improvement Skills• Budgeting and Finance Skills







To develop their skills maritime professionals need to know what to do and to practice the techniques.

IMC R Professional Development Workshops provide maritime professionals with the knowledge and practice they need to perform at the highest level.

PrepareLearnComprehend

PracticeApplyImprove

PerformGoalsPerformance Standards

SkillsDevelopment







Date Workshop Title1/17/2014

Free Introductory Workshop Interviewing Skills – How to Assess and Hire the Best Job Candidates

1/24/2014 Managing Legally and Ethically

1/31/2014 Building and Leading High Performing Teams

2/7/2014 Managing Employee Performance

2/14/2014 How to Delegate Effectively

2/21/2014 Effective Communication Skills

IMC R Professional Development Workshops Fall 2013 Curriculum – Hiring and Developing the Best Employees







Date Workshop Description Workshop Learning Goals1/17/2014 Good Interviewing and hiring skills are

important because making the wrong hiring decision can be very expensive.

Making a mistake in the hiring process can cost the organization up to one years' salary for the position by the time a replacement person is hired, so it's very important to get the hiring process right first time!

This workshop provides managers and supervisors with the skills needed to identify and select the best job candidates by going beyond traditional interviewing techniques and using behaviorally based interviewing together with pre-employment assessments to make the best possible hiring decisions.

After completing this workshop attendees will be able to:

• Identify the competencies and skills needed by job candidates to be successful

• Ask questions to determine if candidates have the required skills, knowledge and abilities for success

• Look for diversity of thinking, backgrounds, and life experience when hiring

• Identify if the candidate fits with the organization’s culture

• Avoid hiring on surface characteristics and appearances only

• Consider the candidate’s potential future value and growth in the organization

• Use available evidence such as assessments and personality profiles not just the interview to make the best hiring decisions

• Practice allowing candidates to ask questions that may reveal additional information about themselves

Workshop: Interviewing Skills - Assessing and Selecting the best job candidatesFree Introductory Workshop







Date Workshop Description Workshop Learning Goals1/24/2014 This workshop provides managers with an

awareness of the importance of creating a fair and ethical workplace.

The strong link between employee satisfaction, productivity, and customer loyalty is emphasized and the legal consequences that may result from illegal or unethical workplace behavior is explained.

The workshop provides insight into today’s diverse, complex workplace, where employees need encouragement to reach their full potential regardless of age, race, sex, religion, ethnicity, sexual orientation, or disability.

After completing this workshop attendees will be able to :

• Explain the difference between professional and unprofessional conduct• Identify what constitutes a hostile work environment under the law and know what to do about it• Indentify situations in which they have a duty to take action in their role as a manager or supervisor• Explain the requirements of labor laws relating to discrimination and disparate treatment of employees• Identify and rectify employee relations situations that may have legal or ethical consequences

Workshop: Managing Legally and Ethically







Date Workshop Description Workshop Learning Goals1/31/2014 This workshop will help managers and

supervisors develop the team leadership skills they need to help their organization gain the benefits of effective teamwork.

The benefits of teamwork include:Better Outcomes: teams can bring more resources to bear against a challengeEfficiency: teams working well together accomplish more than individuals can doBetter Ideas: A team can come up with more effective solutions than one personMutual support: Teams encourage people to achieve goals they may not realize alone Sense of Accomplishment: A team can provide a greater sense of accomplishment than an employee working on their own


• Recognize the differences between work groups and high performing teams• Specify the stages groups go through to become high performing teams • Describe eight key team roles in a high performing team and how these relate to the role of the team leader• Recognize and handle team conflicts effectively• Understand why teams fail and take timely corrective action• Identify the knowledge, skills, and abilities needed by team leaders to be successful

Workshop: Building and Leading High Performing Teams







Date Workshop Description Workshop Learning Goals2/7/2014 Business pressures are ever-increasing and

organizations are now required to become even more effective and efficient, execute better on business strategy, and do more with less in order to remain competitive.

Unfortunately when someone mentions performance management or annual reviews the typical response is often for managers and employees to cringe. Many managers and supervisors avoid performance management related tasks, but forward thinking companies take steps to successfully address this negative view of performance management.

This workshop will provide managers and supervisors with concrete guidelines and practical steps that they can use to improve the performance management processes in their teams or departments.


• Establish performance goals and expectations for employees that are in line with the organization’s vision, mission, and strategy• Identify how the employee's performance will be measured and evaluated• Provide constructive performance feedback to employees while maintaining their moral and motivation• Put an employee performance development plan in place that will help the employee to reach higher levels of effectiveness

Workshop: Managing Employee Performance







Date Workshop Description Workshop Learning Goals2/14/2014 When the work of a manager gets beyond his

capacity there should be some system of sharing the work. This is why delegation of authority becomes an important tool in which authority and powers are divided and shared amongst subordinates.

Through delegation, a manager, in fact, is multiplying himself by dividing/multiplying his work with the subordinates, yet many managers and supervisors are reluctant to delegate their authority.

This workshop provides managers and supervisors with the tools they need to increase their effectiveness and develop subordinates by delegating effectively.


• Move from domination to delegation by empowering employees appropriately• Identify why many managers and supervisors are reluctant to delegate their authority • List the rules and guidelines for empowering employees• Analyze the barriers to delegating in their organization

Workshop: How to Delegate Effectively







Date Workshop Description Workshop Learning Goals2/21/2014 You communicate with others every day on

many levels but you may not always take time to analyze how your natural communication style affects others.

Learning about your natural communication style can help you to develop strategies for communicating more effectively in your business and personal interactions.

This workshop will provide you with a model for understanding how people communicate differently. You will also learn how to adjust your communication style to become a more effective communicator when interacting with others.


• Identify how your communication style affect your day-to-day interactions in positive and negative ways• Assess how to change your communication style to improve communication in certain situations• Understand why and how your communicationstyle may change when you are stressed• Listen more effectively to others

Workshop: Effective Communication Skills







• Who is the instructor? The workshop instructor is Kevin Nash, PhD. Kevin is an Industrial Psychologist with over twenty years industry experience as a Human Resources executive. Kevin’s teaching experience includes five years as an instructor on the Master of Arts in Leadership program at Albertus Magnus College, Connecticut, and six years as a professor teaching HR Management on the MBA program at Kaplan University. He is also a faculty member of the American Management Association and a board member of the Institute of Behavioral and Applied Management.

• How do I get further information or sign up to attend a workshop? For further information or if you have questions contact Pat McCormack at 203 256 1233 or e mail her at [email protected] Numbers attending workshops are limited so early booking is advised. To secure a place at a workshop, reservations should be made no later than 48 hours prior to the published date of the workshop.

• Do I have to attend all the workshops?No, you can sign up for any of the workshops. Please note that the first workshop “Interviewing Skills” is offered free of charge so that participants can evaluate the content and the value of attending further workshops. Attendance at further workshops will be charged at $350 per attendee for each workshop which is inclusive of all course materials and a working lunch

• What is the location and times for the Workshops? Workshops run from 10:00 AM to 2:00 PM on the dates specified at the IMC R office located at:

IMC Recruiting 2425 Post Road, Suit 301 Southport, CT 06890

Questions and Answers

mailto:[email protected]