incorporating technology with dining presentation

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Could This Be the End of Wait Staff? By: Kurt Swanson & Frances Garrity

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Page 1: Incorporating Technology with Dining Presentation

Could This Be the End of Wait Staff?

By: Kurt Swanson & Frances Garrity

Page 2: Incorporating Technology with Dining Presentation

http://www.ziosk.com/

Page 3: Incorporating Technology with Dining Presentation

A time where a meal was just a meal

A time when we ate socially sans TV’s & cell phones

A time when wait staff could add up meals

electronically

Now: Dine, pay, & dash (with a little entertainment thrown in)

Page 4: Incorporating Technology with Dining Presentation

Why are tabletop interactive computer screens appealing?

Where are these devices & what’s on them?

What’s the trend?

Page 5: Incorporating Technology with Dining Presentation

Is this working so far?

What about the interaction between wait staff & customer?

Do we even need to tip the wait staff? How

much?

Page 6: Incorporating Technology with Dining Presentation

Chili’s: The first chain to roll out the Ziosk Chevys Fresh Mex: Similar experience to

Chili’s Texas Roadhouse: Do or don’t?

Page 7: Incorporating Technology with Dining Presentation

Bradley Bohndas, Menomonie Applebee’s

Page 8: Incorporating Technology with Dining Presentation

Good or bad?

Page 9: Incorporating Technology with Dining Presentation
Page 10: Incorporating Technology with Dining Presentation

First-Hand Experience