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Inclusive Talent Management for Global Leaders December 14, 2016

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Page 1: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Inclusive Talent Management for Global Leaders

December 14, 2016

Page 2: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Diversity Best Practices Follow @DBP_News at the #DBPMember + join the game-changing diversity and inclusion conversation!

Stephen FrostPrincipal

Frost Included

Page 3: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

§Inclusive Talent Management

Stephen Frost

Principal www.frostincluded.com

@frostincluded

Page 4: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Understand

Page 5: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

What is diversity?

Page 6: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

12/19/2016 www.frostincluded.com 6

Page 7: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Canadian ethnicity demographics (%) Source: Statistics Canada

Group 1996 2001 2006 2011 2016 2031(projected)

White 88 86 83 80 76 68

Visible minority

12 14 17 20 24 32

Page 8: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

12/19/2016 www.frostincluded.com 8

Page 9: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

0

50,000

100,000

150,000

200,000

250,000

300,000

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

No

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Année

Evolution du nombre de mariages et de PACS en FranceSource: INSEE 2015 Période 1999-2014

Mariages

PACS

Page 10: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 11: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 12: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

DNA

+ social context

+ life experience

Page 13: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 14: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Do we like

diversity?

Page 15: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 16: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 17: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 18: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Diversity 101

Page 19: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Self-interest

Page 20: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Diversity 2.0

Page 21: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

The “Other”

Page 22: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Real Inclusion

(3.0)

Page 23: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Infinite diversity

Page 24: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 25: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Darwin @ DBP, 13 December 2016

Page 26: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 27: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 28: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 29: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Diversity is a reality.

Inclusion is a

choice.

Page 30: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Lead

Page 31: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

What is

inclusion?

Page 32: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 33: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

It doesn’t just happen

Gilbert FelliXavier GonzalezProject review

London, March 2009

Page 34: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

34

Page 35: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

35

Page 36: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Nazia Mahmood

Mariam

Namagembe

Alison Taylor

Page 37: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

37

Page 38: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 39: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 40: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 41: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Can you find the

the mistake?

1 2 3 4 5 6 7 8 9

Page 42: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Be careful of your mental shortcuts

Page 43: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 44: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 45: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Diversity on a Deadline

Creating 20 years social change in 4

Deliver

Page 46: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

How to meet the challenge

1. Systems – recruitment, promotion, retention

2. Leadership

Page 47: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Some system tools: demand side • Purposeful planning – who do we want?

• Strategic workforce plan - Avanade

• Mobilise data and set targets - KPMG

• Change selection criteria/JDs – O2

• Talent pools – London 2012 Olympics

In the moment measures

• Group interviews – London 2012 Olympics

• Mixed panels and balanced slates – NFL, Goldman Sachs

• Proportionality - KPMG

• Accountability – London 2012 Olympics

• Other nudges – Google

Page 48: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Some system tools: Supply side

• Proactive marketing– who do we want?

• Make your EVP inclusive – Shell, KPMG

• Widen the talent pool - Mitie

• Target under represented groups – GCHQ, SAP

Establish concrete pathways

• Guaranteed interview scheme – Lloyds Bank

• Set up returners programme – Goldman Sachs

• Apprenticeships – Volkswagen

• Benchmark your recruiters - Avanade

Page 49: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

Leadership - It starts with you

1. Self and role

2. In/out groups

3. Walk the line

Page 50: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76
Page 51: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

WADI - what about diversity and inclusion?

Page 52: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76

www.frostincluded.com

[email protected]

@frostincluded

Page 53: Inclusive Talent Management for Global Leaders · Canadian ethnicity demographics (%) Source: Statistics Canada Group 1996 2001 2006 2011 2016 2031 (projected) White 88 86 83 80 76