Gather remediation information from

Program Manager, Field Rep, and/or

contractors 5

Follow-up with

necessary parties, including regulatory

agencies

Implement and document necessary

corrective and preventive action(s)

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e EH&S Incident Response Process

Group receiving report EH&S Dispatch Communications Coordinator

EH&S Incident Response Program Manager

EH&S Field Representative

Definitions

Notes:

Incident or spill reported Note: If this is a finding that is not an incident/spill,

use “Communication & Tracking Process for SHE Findings” process map instead of this map.

Finding - an unmitigated SHE hazard, condition, or compliance issue

FiT – EH&S’s Findings Tracker.

Notify all other response/dispatch

parties: CUP, Customer Service,

EH&S

Dispatch EH&S

Field Rep to site of incident/spill

Verify which

parties have been notified of incident/

spill

Arrive at site of incident/spill

Report back to EH&S DisComm Coordinator with

details and significance of incident/spill

Incident/Spill - a finding requiring immediate response for purposes of clean-up and/or reporting.

SHE Leadership - SHE Leadership refers to the AVP and Directors of EH&S as well as other members of the SHERM Board.

Finding Level Criteria Level 1 – near miss, no impact, contained release Ex. Labeling issues

End -

Level 1 issues may be entered in the FiT

database or Incident Database at the

discretion of the SHE Professional

Level 1

How significant is the incident/spill?

Level 2 or 3

Notify EHS Incident Response

Program Manager and Emergency Responders

Alert EHS Office Staff and other

appropriate parties1

Notify relevant

regulatory agencies within

regulatory timeframe 2

YES

Program Manager takes lead for

EHS

Coordinate with

DisComm Coordinator to notify Level 2 or

Level 3 Notification List as appropriate and

regulatory agencies 3

Does clean up need to involve

outside contractors?

Provide Program Manager with

information about spill/incident

Level 2 - Reportable release, OSHA recordable, losses of <$5K, suspension of activities into next day, potential media coverage, repeated occurrence. Ex. Opacity incident

Level 3 - External responders required, reportable/recordable with fine, release requiring remediation, hospitalization, losses of >$5K, suspension of activities beyond next business day, recurring level 2 findings. Ex. Biohazard bags found in the landfill

Notification Lists Level 2 Notification List: -Unit Contact -Appropriate PAs -PA Supervisor -AVP EH&S -Unit Environmental Representative

Notification for Level 2 findings may occur via a database that captures findings

Level 3 Notification List: All persons on Level 2 Notification List plus: -Unit Environmental Official -VP RM&PS -VP Research Administration -University Counsel -Risk Management

Acquire a contractor from

the list of standing POs 4 NO

-Audit Office

Notes: 1. Appropriate parties may include customer service, police, etc. Entering an incident in the Incident Database automatically makes a record in FiT, which emails EHS automatically within 1 hour.

Work with other responders to

clean up incident/ spill

Provide information to DisComm

Coordinator about clean up

Work with other responders to

clean up incident/ spill

Provide information,

including photos of incident and

remediation, to DisComm

Coordinator

2. For Incidents involving:

Petroleum - 2 hours Chemicals -

- immediately for any non-597 bulk liquids released, -2 hours, -24 hours for >RQ in secondary containment

3. Internal parties may include Cornell’s Public Relations Office. Decisions about contacting such groups should be made by the EH&S AVP.

4. See process flow on acquiring a contractor

5. See process flow on incident information collection.

6. It is an expectation that a post mortem be completed for all Level 3 findings. Items from the post mortem should be included as actions in FiT.

Finalize info in FiT and Incident Database. Close record when

corrective and preventative actions are complete. Enter date

post mortem complete, as appropriate6 .

Communicate resolution for Level 2 & 3 findings to SHE

Leadership or oversight committee

Legend:

Start/End

Action Step

Document

Decision

Separate Process

Link to Other Process

Approved by: Barb English Last revised by: Barb English Revision date: 7/8/13

Incident_Response_Process_Flow Page 1 of 1

This copy expires 7 days from the print date of: 7/8/2013. The most recent version of this document is available electronically at: http://sp.ehs.cornell.edu/env/general-environmental-management/environmental-incident-response/Documents/Incident_Response_Process_Flow.pdf