inbound marketing: your competitive advantage

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INBOUND MARKETING: Your Competitive Advantage. Kieran Flanagan, Marketing Director (EMEA) @ HubSpot @searchbrat [email protected]

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Want to create marketing campaigns that your audience will love? Thousands of companies in the UK are using inbound marketing to help crush their competition. If your marketing strategy hasn't taken account of buyers' new habits -- or depends on renting attention -- you may soon discover you are one of the companies being crushed.

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Page 1: Inbound Marketing: Your Competitive Advantage

INBOUND MARKETING: Your Competitive Advantage.

Kieran Flanagan, Marketing Director (EMEA) @ HubSpot@searchbrat [email protected]

Page 2: Inbound Marketing: Your Competitive Advantage

This used to be a lot

easier

Page 3: Inbound Marketing: Your Competitive Advantage

3

Page 4: Inbound Marketing: Your Competitive Advantage

4

Interruption Was Easy Marketers just grabbed the microphone to shout about their brands.

Page 5: Inbound Marketing: Your Competitive Advantage

THAT MARKETING PLAYBOOK

IS BROKEN.

86% skip TV ads

91% unsubscribefrom email

200Mon the

Do Not Call list

44% of direct mail is never opened

Page 6: Inbound Marketing: Your Competitive Advantage

So how do your customers

buy today?

Page 7: Inbound Marketing: Your Competitive Advantage

HAS A NEED …

Page 8: Inbound Marketing: Your Competitive Advantage

Source: MEC, via Econsultancy, August 2012

“Natural search results

account for 94% of clicks”

HAS A NEED …

Page 9: Inbound Marketing: Your Competitive Advantage

ASK OUR FRIENDS

Page 10: Inbound Marketing: Your Competitive Advantage

Source: Experian Hitwise, via AOP, May 2012

“Facebook accounts for 47.86% of all

social networking traffic in the

UK”

ASK OUR FRIENDS

Page 11: Inbound Marketing: Your Competitive Advantage

TRUST OUR NETWORKS

Page 12: Inbound Marketing: Your Competitive Advantage

How trusted are the employees writing

our content?

TRUST OUR NETWORKS

Page 13: Inbound Marketing: Your Competitive Advantage

EDUCATE OURSELVES

Page 14: Inbound Marketing: Your Competitive Advantage

and CONVERT

Page 15: Inbound Marketing: Your Competitive Advantage

You can’t buy these customers, you have to

earn them.

Page 16: Inbound Marketing: Your Competitive Advantage

VS.

Cold Calling SPAM

InterruptionMarketer

SEOBloggingAttractionCustomer

OUTBOUND INBOUND

Page 17: Inbound Marketing: Your Competitive Advantage

IMPACT OF WEBSITE CONTENT ON INBOUND LEADS.

Page 18: Inbound Marketing: Your Competitive Advantage

IMPACT OF TOTAL PUBLISHED BLOG POSTS ON INBOUND LEADS.

Page 19: Inbound Marketing: Your Competitive Advantage

earning is

worth it!

Page 20: Inbound Marketing: Your Competitive Advantage

TRAFFIC TO HUBSPOT.COM

2006 2007 2008 2009 2010 2011 20120

2000000

4000000

6000000

8000000

10000000

12000000

14000000

Page 21: Inbound Marketing: Your Competitive Advantage

TRAFFIC TO BLOG.HUBSPOT.COM

2006 2007 2008 2009 2010 2011 20120

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

Page 22: Inbound Marketing: Your Competitive Advantage

I WANT SOME.

Page 23: Inbound Marketing: Your Competitive Advantage

INBOUND MARKETING = CONTENT + CONTEXT.

Page 24: Inbound Marketing: Your Competitive Advantage

INBOUND MARKETING = CONTENT + CONTEXT.

Content

Page 25: Inbound Marketing: Your Competitive Advantage

BUILD MARKETING ASSETS.

Blog & eBooks Tools Photos Videos & Podcasts Presentations

Page 26: Inbound Marketing: Your Competitive Advantage

START WITH A PERSONA.

what are their goals?what are their challenges?

how can we help?

Page 27: Inbound Marketing: Your Competitive Advantage

START WITH A PERSONA.

what are their goals?what are their challenges?

how can we help?

We have an amazing Webinar series all about

this. http://bit.ly/QDraId

Page 28: Inbound Marketing: Your Competitive Advantage

PERSONALISE YOUR FUNNEL.

TOFU Content Mapped to Buyer Needs

Page 29: Inbound Marketing: Your Competitive Advantage

PERSONALISE YOUR FUNNEL.

TOFU Content Mapped to Buyer Needs

We will talk about this later.

Page 30: Inbound Marketing: Your Competitive Advantage

BLOGGING IS A GREAT WAY TO GET STARTED

2006 2007 2008 2009 2010 2011 20120

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

Page 31: Inbound Marketing: Your Competitive Advantage

2006 2007 2008 2009 2010 2011 20120

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

Top 3 source of leads

BLOGGING IS A GREAT WAY TO GET STARTED

Page 32: Inbound Marketing: Your Competitive Advantage

2006 2007 2008 2009 2010 2011 20120

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

10% visit Hubspot.com

BLOGGING IS A GREAT WAY TO GET STARTED

Page 33: Inbound Marketing: Your Competitive Advantage

2006 2007 2008 2009 2010 2011 20120

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

10-20% Lead conversion rate

BLOGGING IS A GREAT WAY TO GET STARTED

Page 34: Inbound Marketing: Your Competitive Advantage

Blogging Ideas?

Page 35: Inbound Marketing: Your Competitive Advantage

GOOGLE KEYWORD TOOL

The easiest way to get started with

keyword research.

Page 36: Inbound Marketing: Your Competitive Advantage

UBBERSUGGEST.org

Scrapes Google Suggest. Will

generate LOTS of blog post ideas

Page 37: Inbound Marketing: Your Competitive Advantage

EVERNOTE (WEB CLIPPER)

Great artists steal borrow. Fuel your

brainstorm sessions

Page 38: Inbound Marketing: Your Competitive Advantage

TRY OUR KEYWORD TOOL FOR FREE

http://offers.hubspot.com/free-trial-keywords-tool

Page 39: Inbound Marketing: Your Competitive Advantage

What Topics Can You Own?

Page 40: Inbound Marketing: Your Competitive Advantage

The #SOIM

Survey results of

970+ marketing

professionals

Make it into an Event.

Page 41: Inbound Marketing: Your Competitive Advantage

The #SOIM

Survey results of

970+ marketing

professionals

Make it into an Event.

#SOIM 2013 a lot bigger

- 3000 participants- US vs INTL data

Page 42: Inbound Marketing: Your Competitive Advantage
Page 43: Inbound Marketing: Your Competitive Advantage

267,654 Twitter

Followers

Page 44: Inbound Marketing: Your Competitive Advantage

454,350Facebook

Likes

Page 45: Inbound Marketing: Your Competitive Advantage

80,000+

LinkeInGroup

members

Page 46: Inbound Marketing: Your Competitive Advantage

so?

Page 47: Inbound Marketing: Your Competitive Advantage

2006 2007 2008 2009 2010 2011 20120

500000

1000000

1500000

2000000

2500000

OUR SOCIAL MEDIA TRAFFIC

Page 48: Inbound Marketing: Your Competitive Advantage

2006 2007 2008 2009 2010 2011 20120

500000

1000000

1500000

2000000

2500000

OUR SOCIAL MEDIA TRAFFIC

Top 3 source leads

Page 49: Inbound Marketing: Your Competitive Advantage

2006 2007 2008 2009 2010 2011 20120

500000

1000000

1500000

2000000

2500000

7-10% Lead

Conversion Rate

OUR SOCIAL MEDIA TRAFFIC

Page 50: Inbound Marketing: Your Competitive Advantage

INBOUND MARKETING = CONTENT + CONTEXT.

Page 51: Inbound Marketing: Your Competitive Advantage

INBOUND MARKETING = CONTENT + CONTEXT.

Page 52: Inbound Marketing: Your Competitive Advantage

CONTEXT IS PERSONAL.

Page 53: Inbound Marketing: Your Competitive Advantage

NOT ONE SIZE FITS ALL.

Page 54: Inbound Marketing: Your Competitive Advantage

CONTEXT IS PERSONAL, NOT ONE SIZE FITS ALL.

Page 55: Inbound Marketing: Your Competitive Advantage

PERSONAL IS GOOD.

Page 56: Inbound Marketing: Your Competitive Advantage

WHAT ARE YOUR CUSTOMERS INTERESTS?

Page 57: Inbound Marketing: Your Competitive Advantage

OFFER WHAT THEY NEED.

Remember I said our conversion rate was 10-20%

Page 58: Inbound Marketing: Your Competitive Advantage

WHERE ARE THEY IN THE BUYING CYCLE?

I’ve already got this.

I am ready for this

Page 59: Inbound Marketing: Your Competitive Advantage

ASK THE RIGHT QUESTIONS

Page 60: Inbound Marketing: Your Competitive Advantage

THEY NEED HELP WITH DIFFERENT THINGS

get traffic

I get emails that help me with this

get leads

get customers

I get emails that help me with this

I get emails that help me with this

Page 61: Inbound Marketing: Your Competitive Advantage

Remember

Page 62: Inbound Marketing: Your Competitive Advantage

INBOUND $*.

*$65 million in revenue from inbound leads

Page 63: Inbound Marketing: Your Competitive Advantage

Kieran Flanagan, Marketing Director (EMEA) @ HubSpot@searchbrat [email protected]

INBOUND MARKETING: Your Competitive Advantage.