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Implementing Wellness, Reablement and Restorative Approaches – Practical Steps and Resources CHSP Forum Aged and Community Services Association NSW & ACT Carrie Hayter Managing Director 30 July 2015 Sydney 05/07/2022 CHSP Forum Now and into the Future, 30 July 2015 1

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Page 1: Implementing wellness, reablement and restorative approaches practical steps and resources

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Implementing Wellness, Reablement and Restorative Approaches – Practical Steps and Resources

CHSP Forum Aged and Community Services Association NSW & ACT

Carrie HayterManaging Director

30 July 2015Sydney

01/05/2023 CHSP Forum Now and into the Future, 30 July 2015

Page 2: Implementing wellness, reablement and restorative approaches practical steps and resources

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01/05/2023 3Reablement and Wellness for Regional Assessment Services in Australia - A Technical Problem or an Adaptive Leadership Challenge? © Carrie Hayter Consulting

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Engage the people you Support

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Downloaded from http://imaginationstationtoledo.org/content/titanic/

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FEAR

Source: downloaded from http://blogs.indiewire.com/theplaylist/5-things-you-might-not-know-about-alfred-hitchcocks-psycho-20120615

FalseEvidenceAppearing Real

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The Lucky Ones

Source: downloaded from https://au.tv.yahoo.com/x-factor/#page1/?_s_ref=9JI102jjS&kw=x%20factor&creative=55215366484

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Difference between Technical Problems and Adaptive leadership

Technical problems are well defined.

Their solutions are known and those with adequate expertise and organisational capacity can solve them.

(Heifetz & Linksy, 2002)

Adaptive leadership challenges are entirely different. The challenge is complex

and not so well defined; and the answers are not known in advance

Problems that require us to learn new ways (Heifetz & Linksy, 2002)

Reablement and Wellness for Regional Assessment Services in Australia - A Technical Problem or an Adaptive Leadership Challenge? © Carrie

Hayter Consulting

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Get on the Balcony

Give the work Back

Think Politically

Orchestrate the conflict

Manage your

hungers

Anchor Yourself

What’s on the line

Hold Steady

Adaptive Leadership Elements

Source: Heifetz & Linsky (2002)

Reablement and Wellness for Regional Assessment Services in Australia - A Technical Problem or an Adaptive Leadership

Challenge? © Carrie Hayter Consulting

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Picture downloaded from: https://janeaustensworld.wordpress.com/category/regency-etiquette/page/2/

Get on the Balcony

Picture downloaded from: https://www.youtube.com/watch?v=qSvyDLTdlyU

What will happen if we don’t do this?What resources can we use in our community?

What is the story for our staff and service users?How can we engage them in this process?

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Think Politically 1. Find Partners 2. Keep the Opposition Close

3. Accept Responsibility for your piece of the mess

4. Acknowledge their losses and accept casualties

5. Model the behaviour

What can we do differently?Who can we partner with?

How can we engage service users?How can we support our staff?

Model the behaviour you want in your staff

CHSP Forum Now and into the Future, 30 July 2015

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Give the Work Back • Solutions are achieved when

“the people with the problem” go through a process together to become “the people with the solution”.

Create structures to talk about learning and getting people on the same page

Encourage people to lead parts of the work Engage the service users

Start small and experimentReflect on your lessons

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ResourcesNSW Government, Ageing, Disability and Home Care (2010) A handbook for community care services Empowering people, enhancing independence, enriching lives, https://www.adhc.nsw.gov.au/__data/assets/file/0003/233967/Better_Practice_Project_-_Mapping.pdf

Heifetz, R., & Linksy, M., (2002) Leadership on the Line: Staying Alive through the Dangers of Leading, Harvard Business Review Press, Boston Massachusetts

Heifetz, R., Grashow, A., & Linksy, M., (2009) The Practice of Adaptive Leadership – Tools and Tactics for Changing your Organisation and the World, Harvard Business Review Press, Boston Massachusetts

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More Information Carrie Hayter

Email: [email protected]@carriehayter

Slideshare: Carrie Hayterwww.carriehayter.com

Linked in http://au.linkedin.com/pub/carrie-hayter/34/536/517/