implementing strategies ( part 2 )

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Copyright 2005 Prentice Hall Ch 8-1 Chapter 8 Implementing Strategies: Marketing, Finance/Accounting, R&D, & MIS Issues Strategic Management: Concepts & Cases 10 th Edition Fred David PowerPoint Slides by Anthony F. Chelte Western New England College

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Page 1: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-1

Chapter 8Implementing Strategies: Marketing, Finance/Accounting, R&D, & MIS Issues

Strategic Management: Concepts & Cases

10th EditionFred David

PowerPoint Slides by

Anthony F. Chelte

Western New England College

Page 2: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-2

Chapter Outline

The Nature of Strategy Implementation

Marketing Issues

Finance/Accounting Issues

Page 3: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-3

Chapter Outline (cont’d)

Research & Development (R&D) Issues

Management Information Systems (MIS)Issues

Page 4: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-4

The greatest strategy is doomed if it’s implemented badly. --

Bernard Reimann

Implementing Strategies

Page 5: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-5

-- Strategy implementation means change.

The Nature of Strategy Implementation

Page 6: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-6

-- Less than 10% of strategies formulated are successfully implemented!

The Nature of Strategy Implementation

Page 7: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-7

Failing to segment markets appropriately Paying too much for a new acquisition Falling behind competition in R&D Not recognizing benefit of computers in

managing information

Nature of Strategy Implementation

Low Success Rate – Strategy Implementation

Page 8: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-8

Market goods & services well Raise needed working capital Produce technologically sound goods Sound information systems

Nature of Strategy Implementation

Successful Strategy Implementation

Page 9: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-9

Marketing Issues

-- Marketing variables affect success/failure of strategy implementation

Page 10: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-10

Exclusive dealerships – multiple channels of distribution

Heavy, light, or no TV advertising Price leader or price follower Advertise online or not Offer complete or limited warrantee

Marketing Issues

Marketing Decisions requiring policies

Page 11: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-11

1. Market segmentation

2. Product positioning

Marketing Issues

Centrally important to Implementation

Page 12: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-12

Subdividing of a market into distinct subsets of customers according to needs and buying habits.

Marketing Issues

Market Segmentation

Page 13: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-13

Key to matching supply & demand Market development, product-development,

market penetration & diversification strategies Allows operating with limited resources Enables small firms to compete successfully

Marketing Issues

Market Segmentation

Page 14: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-14

Directly affect marketing mix variables: Product Place Promotion Price

Marketing Issues

Market Segmentation

Page 15: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-15

Marketing Mix – Component Factors

Service level

Warranty

Transportation carriers

Product line

Inventory levels/locations

Packaging

PublicitySales territoriesBrand name

Payment termsSales promotionOutlet locationStyle

Discounts & allowances

Personal sellingDistribution coverage

Features

LevelAdvertisingDistribution channels

Quality

PricePromotionPlaceProduct

Page 16: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-16

Marketing Issues

Market SegmentBasis PsychographicPsychographic

BehavioralBehavioral

GeographicGeographic

DemographicDemographic

Page 17: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-17

Region County size City or SMSA size Density Climate

Marketing Issues

Geographic

Page 18: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-18

Marketing Issues

Market SegmentBasis PsychographicPsychographic

BehavioralBehavioral

GeographicGeographic

DemographicDemographic

Page 19: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-19

Age Family Size Family Life Cycle Income/Occupation Education Religion Race/Nationality

Marketing Issues

Demographic

Page 20: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-20

Marketing Issues

Market SegmentBasis PsychographicPsychographic

BehavioralBehavioral

GeographicGeographic

DemographicDemographic

Page 21: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-21

Social Class Lifestyle Personality

Marketing Issues

Psychographic

Page 22: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-22

Marketing Issues

Market SegmentBasis PsychographicPsychographic

BehavioralBehavioral

GeographicGeographic

DemographicDemographic

Page 23: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-23

Use occasion Benefits sought User status Usage rate Loyalty status Readiness stage Attitude toward product

Marketing Issues

Behavioral

Page 24: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-24

Marketing Issues

-- Schematic representations that reflect how products/services compare to competitors’ on dimensions most important to success in the industry

Product Positioning

Page 25: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-25

Marketing Issues

ProductPositioning

Customer WantsCustomer Wants

Customer NeedsCustomer Needs

Page 26: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-26

Product Positioning Steps

ProductPositioning

Steps

2. Diagram Map

1. Select Key Criteria

3. Plot competitors’products

4. Look for niches

5. Develop Marketing Plan

Page 27: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-27

Product Positioning Map

LowConvenience

HighCustomerLoyalty

LowCustomerLoyalty

HighConvenience

Firm 1•

•Firm 2

• Firm 3

Rental Car Market

LowCustomerLoyalty

HighConvenience

Firm 1•

•Firm 2

• Firm 3

Rental Car Market

Page 28: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-28

Look for vacant niche Avoid sub optimization Don’s serve 2 segments w/ same strategy Don’t position in the middle of the map

Marketing Issues

Product Positioning as Strategy Implementation Tool

Page 29: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-29

Finance/Accounting Issues

-- Central to strategy implementation.

Page 30: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-30

Acquiring needed capital Developing projected financial statements Preparing financial budgets Evaluating worth of a business

Finance/Accounting Issues

Essential for implementation

Page 31: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-31

Raise capital – short-term, long-term, preferred, or common stock

Lease or by fixed assets Determine appropriate dividend payout ratio

Finance/Accounting Issues

Decisions based on Finance/Accounting

Page 32: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-32

LIFO, FIFO, or market-value accounting approach

Extend time of AR Establish % discount on accounts for terms Determine the amount of cash kept on hand

Finance/Accounting Issues

Decisions based on Finance/Accounting

Page 33: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-33

Debt

Equity

Finance/Accounting Issues

Capital acquisition to implement strategies

Page 34: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-34

EPS/EBIT analysis Earnings per share/Earnings before interest and

taxes

Finance/Accounting Issues

Debt vs. Equity Decisions

Page 35: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-35

$Amount Needed: $500 Stock Price $40 EBIT Range $1000 to $2000 Tax Rate 175/673 = .26 = 26% Interest Rate 5% # Shares Outstanding 350

EPS-EBIT Analysis(in $millions)

Heinz Company – Year End 2001

Page 36: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-36

EPS-EBIT Analysis (in $millions) – Heinz Company

Stock Financing Financing Financing

High Low High Low High Low

EBIT ($982.4 in 2001) $2000 $1000 $2000 $1000 $2000 $1000

Interest (5%) 0 0 25 25 10 10

EBT 2000 1000 1975 975 1990 990

Taxes 26% 520 260 514 254 517 257

EAT 1480 740 1461 721 1473 733

# Shares outstanding 362.5 362.5 350 350 357.5 357.5

EPS 4.08 2.04 4.17 2.06 4.12 2.05

Page 37: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-37

Conclusion:

Heinz should use debt to raise the $500 million

Finance/Accounting Issues

EPS-EBIT Analysis Heinz

Page 38: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-38

Allow an organization to examine the expected results of various actions and approaches

Finance/Accounting Issues

Projected Financial Statements

Page 39: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-39

1. Prepare income statement before balance sheet (forecast sales)

2. Use percentage of sales method to project CoGS & expenses

3. Calculate projected net income

Finance/Accounting Issues

Steps in Preparing Projected Financial Statements

Page 40: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-40

4. Subtract dividends to be paid from Net Income and add remaining to Retained Earnings

5. Project balance sheet times beginning with retained earnings

6. List comments (remarks) on projected statements

Finance/Accounting Issues

Steps in Preparing Projected Financial Statements (cont’d)

Page 41: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-41

Projected Income Statement for Litten Company (in millions)

  Prior Year 2004Projected Year

2005 Remarks

Projected Income Statement  

Sales 100 150.00 50% increase

Cost of Goods Sold 70 105.00 70% of sales

Gross Margin 30 45.00  

Selling Expense 10 15.00 10% of sales

Administrative Expense 5 7.50 5% of sales

EBIT 15 22.50  

Interest 3 3.00  

EBT 12 19.50  

Taxes 6 9.75 50% rate

Net Income 6 9.75  

Dividends 2 5.00  

Retained Earnings 4 4.75  

Page 42: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-42

-- Details how funds will be obtained and spent for a specified period of time.

Finance/Accounting Issues

Financial Budget

Page 43: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-43

Cash budgets Operating budgets Sales budgets Profit budgets Factory Budgets Expense Budgets

Finance/Accounting Issues

Types of Budgets

Page 44: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-44

Divisional budgets Variable budgets Flexible budgets Fixed budgets

Finance/Accounting Issues

Types of Budgets

Page 45: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-45

Central to strategy implementation – integrative, intensive, & diversification strategies often implemented through acquisitions of other firms

Finance/Accounting Issues

Evaluating Worth of a Business

Page 46: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-46

1. What a firm owns2. What a firm earns3. What a firm will bring in the market

Finance/Accounting Issues

Evaluating Worth of a Business:

3 Basic Approaches

Page 47: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-47

Research & Development Issues

-- New products and improvement of existing products that allow for effective strategy implementation

Page 48: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-48

Level of support constrained by resource availability

Technological improvements shorten product life cycles

Research & Development Issues

Constraints

Page 49: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-49

1. 1st firm to market new technological products2. Innovative imitator of successful products3. Low-cost producer of similar but less

expensive products

Research & Development Issues

3 Major R&D approaches to implementing strategies

Page 50: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-50

Management Information Systems (MIS) Issues

-- Information is basis for understanding the firm. One of the most important factors differentiating successful from unsuccessful firms

Page 51: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-51

Information collection, retrieval, & storage Keeping managers informed Coordination of activities among divisions Allow firm to reduce costs

MIS Issues

Functions of MIS

Page 52: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-52

Key Terms & Concepts

For Review (Chapter 8)

Cash Budget Marketing Mix Variables

EPS/EBIT AnalysisOutstanding Shares

Method

Management InformationSystems (MIS)

Price-Earnings RatioMethod

Market Segmentation Product Positioning

Page 53: Implementing Strategies ( Part 2 )

Copyright 2005 Prentice Hall Ch 8-53

Key Terms & Concepts

For Review (Chapter 8)

Projected Financial Statement Analysis

Research & Development(R&D)

Vacant Niche