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  • Implementing a Body-Worn Camera Program

    Recommendations and Lessons Learned

    e051427647_bodyworn_cameras_COVER_2017rev_v1_19sep17_eeb.indd 1 9/25/2017 3:09:37 PM

  • Implementing a Body-Worn

    Camera ProgramRecommendations and Lessons Learned

  • This project was supported, in whole or part, by cooperative agreement number 2012-CK-WX-K028 awarded by the U.S. Department of Justice, Office of Community Oriented Policing Services. The opinions contained herein are those of the author(s) or contributor(s) and do not necessarily represent the official position or policies of the U.S. Department of Justice. References to specific individuals, agencies, companies, products, or services should not be considered an endorsement by the author(s) or the U.S. Department of Justice. Rather, the references are illustrations to supplement discussion of the issues.

    The internet references cited in this publication were valid as of the date of publication. Given that URLs and websites are in constant flux, neither the author(s) nor the COPS Office can vouch for their current validity.

    The points of view expressed in this publication do not necessarily reflect the opinions of individual Police Executive Research Forum members.

    Recommended citation: Miller, Lindsay, Jessica Toliver, and Police Executive Research Forum. 2017. Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned. Washington, DC: Office of Community Oriented Policing Services.

    ISBN: 978-1-934485-26-2 First published 2014. Revised 2017.

  • ContentsLetter from the PERF Executive Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    vLetter from the COPS Office Director . . . . . . . . . . . . . . . . . . viiAcknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    1State of the field and policy analysis . . . . . . . . . . . . . . . . . . . . . 1Project overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    Chapter 1 . Perceived Benefits of Body-Worn Cameras . . . . . . . . . . . . 5Accountability and transparency . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Reducing complaints and resolving officer-involved incidents 5Identifying and correcting internal agency problems . . . . . . 7

    Evidence documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 . Considerations for Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    11Privacy considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Determining when to record . . . . . . . . . . . . . . . . . . . . . 12Consent to record . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Recording inside private homes . . . . . . . . . . . . . . . . . . . 15Data storage, retention, and disclosure . . . . . . . . . . . . . 15Lessons learned on privacy considerations . . . . . . . . . . . 18

    Impact on community relationships . . . . . . . . . . . . . . . . . . . . 19Securing community support . . . . . . . . . . . . . . . . . . . . 21Protecting intelligence-gathering efforts . . . . . . . . . . . . . 22Lessons learned about impact on community relationships 24

    Addressing officer concerns . . . . . . . . . . . . . . . . . . . . . . . . . . 24Officer concerns about body-worn cameras . . . . . . . . . . . 24Addressing officer concerns . . . . . . . . . . . . . . . . . . . . .

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    26Incremental implementation 27Lessons learned about addressing officer concerns . 27

    Managing expectations . . . . . . . . . . . . . . . . . . . . . . . . 28Officer review of video prior to making statements

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    29Lessons learned about managing expectations 30

    Financial considerations 31Cost of implementation 32Cost-saving strategies 33Lessons learned about financial considerations 34

    3 . Body-Worn Camera Recommendations 37General recommendations 38Recording protocols 40Download and storage policies 42Recorded data access and review 45Training policies 47Policy and program evaluation 48

    iii

  • iv Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned

    Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    51Appendix A . Recommendations Matrix . 53

    Policy recommendations . . . . . . . 53General recommendations . . . 53Recording protocols . . . . . . . . 55Download and storage policies

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    Training policies 65Policy and program evaluation 66

    Additional lessons learned: engaging officers, policymakers, and the community . . . 67Appendix B . Conference Attendees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    About PERF 77About the COPS Office 78

  • Letter from the PERF Executive Director

    The recent emergence of body-w

Recommended

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