impact recruitment services brochure

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Burlington House East Wing 369 Wellingborough Road Northampton NN1 4EU Phone 01604 239555 Fax 01604 239123 Email [email protected] www.ImpactRecruitment.co.uk

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Page 1: Impact Recruitment Services brochure

Burlington House East Wing369 Wellingborough RoadNorthampton NN1 4EU

Phone 01604 239555Fax 01604 239123Email [email protected]

www.ImpactRecruitment.co.uk

Page 2: Impact Recruitment Services brochure

Impact Recruitment Services“I personally view Impact as

more of a business partner rather than solely a supplier

of temporary staff. I would suggest that you fully involve

Impact in your long term goals and strategies as they will

dedicate the time and resource to fulfilling your needs.”

Alex Howe, Production ManagerHARTING Integrated Solution Ltd

If you think that all recruitment agencies are the same then I’m delighted you have decided to read our brochure. Most businesses use a recruitment agency to fi nd the best candidate that matches their business need and you can be sure of this as standard with Impact Recruitment Services. But we also believe that providing a recruitment service is about working in partnership, understanding a clients business and providing a tailored solution that delivers convenience and return on investment:

• We deliver cost effi ciencies• We enhance clients business performance • We ensure compliance with employment legislation • We reduce client administration time• We provide talented candidates who become an

asset to your business • We guarantee a speedy response to fi lling roles.

Impact Recruitment Services provides a fi rst class recruitment service for the industrial and commercial sectors, consistently matching clientswith the right calibre of candidate, on a temporary or permanent basis.Our highly qualifi ed team of recruitment professionals, who together have over 150 years of recruitment experience, are what makes us a real recruitment force.

Formed in 2002, Impact Recruitment Services quickly established itself as one of the regions leading and award winning independent recruitment agencies and this high level of performance continues today. Don’t just take our word for it; we have an unrivalled client retention rate, qualifi ed by the testimonials, which can be found throughout this brochure.

Our approach is bespoke to your needs, so please give us a call to discuss the value and opportunities of working with Impact Recruitment Services.

Paul Hooper, DirectorImpact Recruitment Services

Welcome to

01604 239555 | www.ImpactRecruitment.co.uk

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Page 3: Impact Recruitment Services brochure

Impact Extra is a free advisory service for clients, courtesy of Impact Recruitment Services expertise and knowledge of the recruitment industry and their business partner relationships. Impact Extra is an online service found on our website, www.ImpactRecruitment.co.uk and offers a whole host of essential help and advice for businesses beyond their recruitment needs:

• Specialist advice for your business: Instead of paying lawyers or advisors for an initial consultation, just contact Impact Recruitment Services with your query for FREE professional advice. Please check out the Impact Extra Terms and Conditions for this service. We also recognise that your business may need advice outside of employment, so we confi dently recommend our own business partners who have a proven track record of excellent service to Impact Recruitment Services. These services include marketing, design, IT and accountancy.

• Useful document downloads: A library of information clients will be grateful to be able to lay their hands on, such as contract templates, interview techniques and questions, employment policies and timesheets.

• Interview and meeting suite facility: Impact Recruitment Services welcome clients at their offi ces who may want to meet in private or cannot secure a meeting room in their own business building.

• Recruitment surveys: Clients can participate in recruitment relevant surveys and access results for use in benchmarking performance and comparability in their own business.

• Recruitment and Employment Law news updates: Whether it is industry or local to Impact, you can be sure of getting the latest information.

• Impact events: Impact Recruitment Services are active in the industry and the community, so whether it is an employment law seminar or charity fundraiser Impact Extra clients can be sure to be included.

• Useful links: In the event you can’t fi nd what you are looking for on our website, we provide links to others that are commonly found useful in the recruitment industry.

Impact Extra Terms and ConditionsIn registering to access Impact Extra information and services, clients and candidates are agreeing for Impact Recruitment Services to contact you to offer other services and products that may be of interest.

Impact Recruitment Services are pleased to make Impact Extra available to non clients and candidates, however use of the FREE consultancy service, survey results and some downloads are restricted to a maximum of 3 times before formally becoming a client or candidate of Impact Recruitment Services, otherwise a fee may be charged.

Impact Recruitment Services provide consultancy that is based on their experience and knowledge of the employment industry. Impact Recruitment Services assure of best intentions and endeavours at all times and in no event will be held liable for any loss or damage, direct, indirect or consequential, whatsoever arising from advice given by Impact Recruitment Services.

Where Impact Recruitment Services deem it appropriate and right to do so, they will introduce clients and candidates to a relevant specialist consultant, who will be a preferred supplier of Impact Recruitment Services. In this instance, a charge may apply and this will be advised by the appropriate specialist consultant prior to any works commencing.

Need a little

“We are about offering more; we go the extra

mile, we provide more added value. We call

it Impact Extra.”

Paul Hooper, DirectorImpact Recruitment Services

Impact Extra?

01604 239555 | www.ImpactRecruitment.co.uk

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Page 4: Impact Recruitment Services brochure

01604 239555 | www.ImpactRecruitment.co.uk

Impact Recruitment Services

It’s easy with

Let us do all the hard work so you don’t have to. Our service is comprehensive yet fl exible, ready to be moulded to suit your business requirements.

• Dedicated Account Manager: We make it our business to understand your business so that we can provide the best recruitment service you have experienced. You would have one point of contact for all of your recruitment needs.

• Partnership approach: We get to know your business so we can become a valued part of it. We regularly invite clients to meet with an Impact Director to ensure they are satisfi ed with the Impact service and have the opportunity to give feedback.

• Response time guarantee: Whether it’s a temporary or a permanent role we will commit to a speedy response time so you can continue managing your business.

• Reporting and tracking: We can provide a suite of Key Performance Indicator reports, tailored to your business requirements.

• 100% ID verifi cation: No recruitment agency takes candidate verifi cation and employment law more seriously. So seriously that Impact staff have been trained by the Home Offi ce in checking the authenticity of various forms of identifi cation such as passports, ID cards, Visas and National Insurance cards.

• 8-stage interview process: Every candidate completes our stringent interview process to make sure we can offer the best calibre candidate to match your needs. This includes all skills, numeracy and literacy tests, where necessary, as well as appropriate references.

• On site staff attendance check: We can take care of all fi rst day inductions and can continue to check candidate attendance daily meaning clients don’t have to.

Impact Service: Impact Value: Impact Ask:

• Impact Extra: Our service alone offers incredible value for money, but when offered in conjunction with Impact Extra we become an invaluable partner to your business. The client offers included in Impact Extra, described in more detail on the previous page, are designed to enhance your business performance and help you meet your objectives effi ciently.

• Our fees: We recognise that not all businesses are the same so we will always make sure our fees are appropriate to the client and their needs, without compromising on the quality of service you receive. By working in partnership with our clients we are able to agree recruitment terms that satisfy both parties.

• Money back guarantee: We are confi dent you will be more than satisfi ed with the candidates we provide you, and if you’re not, then we will refund or reduce your fees in line with our Terms of Business – guaranteed.

Impact don’t ask for much in return for their impressive recruitment service, just:

• Your commitment: Impact invests a lot of time in creating partnerships with their clients and prides itself on its amazing client loyalty. When given the opportunity to prove ourselves and our service, Impact Recruitment Services fi nd that a 1-2 year contractual commitment between both parties cements the relationship and allows the partnership to prosper.

• Heads up: Give Impact Recruitment Services the fi rst call, whatever your recruitment need we will exceed your expectations.

• Feedback: Open and honest, two-way communication is key to everything we do. Our testimonials are the best way of making potential clients believe they should work with Impact Recruitment Services.

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Page 5: Impact Recruitment Services brochure

Let us show you what we are made of...Here at Impact Recruitment Services we follow a few guiding principles that ensure that every client and candidate experience is positive and consistent with our company ethos.

We have values that shape the way we do things and form the bedrock of our company culture:

• We work as a team – our colleagues, clients, candidates and suppliers work together, in partnership, understanding each other, supporting one another and enjoying what we do.

• We innovate – we actively seek new ways of doing things, improvements that drive benefi ts and value for our colleagues, clients and candidates. We want to stand up and be counted.

• We have integrity – we honestly deliver what we say we will, and more. Clients and candidates can rely on us ALWAYS.

• We are ethical – doing things right is important to us. We have high standards and are advocates of recruitment law and codes of professional conduct. We care about our community and embrace practices that look after our environment, recycling everything we can, using products from renewable sources and working with suppliers that share our beliefs.

• We are accessible – professional through and through with a warmth and personality that makes people want to work with us – you’ll like us!

01604 239555 | www.ImpactRecruitment.co.uk

“High service levels are maintained by our Account

Manager conducting full Health and Safety inductions for new

starters, monitoring pick and pack efficiency rates, conducting

staff performance reviews and completing daily head-count

figures and weekly time-sheets.”Mathew Small, Belkin Ltd

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Page 6: Impact Recruitment Services brochure

01604 239555 | www.ImpactRecruitment.co.uk

Our promise to you:“Impact Recruitment Services has the expertise

to take the lead in creating innovative and market leading recruitment approaches that deliver

exceptional service, consistently high levels of satisfaction and strong client loyalty.”

Our commitment to providing an exceptional recruitment service can be seen in the many local and national recruitment industry awards we have achieved and our membership to the key recruitment industry associations:

• Recruitment and Employment Confederation• Gangmasters Licence• Association of Labour Provider

Of course the best source of recommendation is through word of mouth, and we’re confi dent any of our clients referred to in this brochure would be happy to recommend us to you.

“Impact Recruitment has constantly demonstrated

the ability to supply the ‘right’ calibre of people to

meet our requirements, and their customer service is

second to none.”Stephen Roe, Manufacturing Manager

Amphenol JAYBEAM

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