ict for development workers
DESCRIPTION
ICT for development workers or those building capacity of non-profit organisations.Delivered as part of SKILD programme for NAVCA. www.navca.org.uk/services/learningopps/skild/TRANSCRIPT
For development workers in local infrastructuresupport organisations
MILES MAIERLASALondon ICT Champion24 May 2010
A champion for ICT in your region Voice, representation, advocacy Signposting sources of help Strategic support for support providers
Regional ICT Champions
Background – Reason For Workshop
found the same 5 needs arose when talking to
development workers about ICT:
Awareness of the increasing potential for ICT
Information on ICT planning, policies, support contracts
Information on sources of funding and local support
Know what to buy and where to get it
Ability to explore the barriers created by ICT for some members
1. ICT, Planning & Development Workers
EXERCISE 1: IN GROUPS, DISCUSS YOUR EXPERIENCES OF ICT PLANNING WITH VCOs
What questions do YOU have about ICT? What questions do YOU get asked? What happens in the groups you work with? What support do you offer? Any examples of ICT planning? What works? What doesn’t?
Guidelines ‘one question per post-it’, put them up on board/wall group in to themes under each topic’
ICT, Planning & Development Workers
Planning is good practice
Understand the organisation’s culture
Know your own position - Where are we now? ICT Health Check (NB not just about computers)
What’s The Mission - Where are we going?
Understand how ICT helps you get there?
2. Signposting: ICT help and support
Lasa ICT Knowledgebase 300 articles on all aspects of ICT www.ictknowledgebase.org.uk
Lasa Suppliers Directory 150 trusted suppliers listed www.suppliersdirectory.org.uk
Regional ICT Champions FAQ cards, factsheets, policies, procedures, templates www.ictchampions.org.uk
Regional ICT Championswww.ictchampions.org.uk
Lasa Knowledgebasewww.ictknowledgebase.org.uk
Lasa Suppliers Directorywww.suppliersdirectory.org.uk
3. Managing & Planning ICT
Some basic tools for better managing and planning ICT
EXERCISE 2: BASIC IT HEALTH-CHECK DIY health-checks
Download from www.ictchampions.org.uk Also www.ictknowledgebase.org.uk
Inventory Belarc advisor - www.belarc.com Spiceworks - www.spiceworks.com IT Handbook (in development)
Managing & Planning ICT
Reviewing The DIY ICT Health Check Exercise:
What does this exercise tell you about the development needs of the organisation?
Are there specific short-term needs? Is someone responsible for ICT? Are budgets realistic? Have skills and training needs been considered? What else?
Managing & Planning ICT
Strategy and planning www.ictknowledgebase.org.uk/strategyplanning
Backing-up data www.ictknowledgebase.org.uk/backupstrategy www.ictknowledgebase.org.uk/datarecovery
Risk assessments www.ictknowledgebase.org.uk/riskassessment
Policies and procedures www.ictknowledgebase.org.uk/acceptableusepolicy
Anti-virus/ Anti-spyware AVG (free) www.avg.com/gb-en/homepage SpyBot (free) www.safer-networking.org/en/spybotsd/index.html
4. Funding ICT
What’s in an ICT budget and Total Cost of Ownership (TCO)? A computer is not just a box! You would not buy a car without budgeting for the following;
petrol MOT servicing general repairs breakdown cover Insurance
Who funds ICT?
Funding ICT
EXERCISE 3: BUDGETING FOR ICT
Exploring the Total Cost of Ownership (TCO)
TCO = cost ÷ no. users ÷ life expectancy
Scenario: You are advising a small org with 6 staff on budgeting for ICT. What items would you include in an ICT budget? How much would you estimate for items?
www.ictknowledgebase.org.uk/calculatingtechnologybudget
Funding ICT - budgeting and what to include
Hardware
Software
Installation
Maintenance
Backup
Consumables
Insurance
Broadband
Web hosting
Training
… and more ?!
Funding ICT – Low cost and free alternatives
Donated and discounted software www.ctxchange.org www.pugh.co.uk www.phoenixs.co.uk
Free and Open Source alternatives OpenOffice - www.openoffice.org Non-profit Open Source Inititiative - http://nosi.net
Recycled hardware www.ictknowledgebase.org.uk/recyclingict
Funding ICT – Full Cost Recovery
Remember when applying to funders…
Some funders are more positive about ICT than others - www.icthub.org.uk/research
Be realistic about total costs - www.ictknowledgebase.org.uk/calculatingtechnologybudget
Identify benefits of investing in ICT www.icthub.org.uk/publications/managing_ict_guide.pdf
Funding ICT - Resources
List of 90 ICT funders – (www.icthub.org.uk/research)
Your local CVS, library or other infrastructure org
NCVO Funding Central (www.fundingcentral.org.uk) - free to use database, resources and funding alerts
Fit for Funding (www.fit4funding.org.uk) - useful information sheets and a monthly email newsletter
Funders Online Portal (www.efc.be) – free access to news and resources on European funding streams
Funding ICT - Resources
GRANT finder UK (www.grantfinder.co.uk) - online database of charitable, gov’t and EU funds. Free at your local CVS
Funderfinder (www.funderfinder.org.uk) - excellent fact sheets on fundraising skills. Costs £185 to access the online GIN directory or FREE at your local CVS
Trust Funding (www.trustfunding.org.uk) - for professionals. Subscribe from £225
UK Fundraising (www.fundraising.co.uk) - aimed at professional fundraisers. Free newslette
5. Websites
EXERCISE 4: WEBSITE DISCUSSION
What questions do you have or get asked about websites? What is a content management system or CMS? Free and low cost websites? Which websites do you like and why? Web accessibility?
Have you advised groups on websites? Did you signpost them? What happened?
Websites
Why have a website and writing a briefwww.ictknowledgebase.org.uk/youronlinepresencebasics
Content management systems to keep your site updated www.ictknowledgebase.org.uk/choosingacms www.ictknowledgebase.org.uk/usingwordpress
Web Accessibility – and why it matters www.ictknowledgebase.org.uk/accessiblewebsites
6. Databases
EXERCISE 5: DATABASE DISCUSSION
What questions do you have about databases? Bespoke or Off the Shelf? What to collect? Data In Data Out Database planning and specifications? What to buy? How much? How long?
Have you advised groups on database planning? Did you signpost them? What happened?
Databases
Database planningwww.ictknowledgebase.org.uk/planningadatabasewww.youtube.com/watch?v=ZKJibFTXt1U
TechSoup Database Planning Guide
Choosing a databasewww.ictknowledgebase.org.uk/choosingadatabase
Database implementationwww.ictknowledgebase.org.uk/implementingadatabase
7. Social Media
EXERCISE 6: SOCIAL MEDIA DISCUSSION
What questions do you have about social media? what is it? why should you care?
Have you advised groups on using social media?
Do you have any examples of groups using social media?
Photo: flickr.com/photos/tonypeters/
“Social Media is game changingwww.Radian6.com/cms/social_media
“Online applications, platforms and media which aim to facilitate interaction, collaboration and the sharing of content”
www.universalmccann.com
How social media can help groups you support
What social media means to the organisations you support …
Advocacy and Awareness Fundraising Inspiring action, Influencing change
Chose the right tool for the job… The Social Media Game -
http://socialmedia.wikispaces.com/Social+media+game
Social Media guidelines www.ictchampions.org.uk/wp-content/plugins/download-monitor/down
load.php?id=11
Video Sharing - YouTube
Visit
Image Sharing
Visit
www.facebook.com/group.php?gid=7347628574
Social Networking - Facebook
Community Networking - ning
Build your own network
Subscription (from $20/£15 per year)
www.navcaboodle.org.uk
http://twitter.com/telfordvolserve
Social Networking/Micro blogging
8. Non-Profit Technology - resources
Lasa publications – www.lasa.org.uk/lasa/mailing-lists e-bulletin Computanews
NCVO/ICT Hub Publications - www.icthub.org.uk/publications Research - www.icthub.org.uk/research
Knowhow NonProfit www.knowhownonprofit.org
Non-Profit Technology - resources
ICT help and support from Lasa www.ictknowledgebase.org.uk www.suppliersdirectory.org.uk www.lasa.org.uk/publications/ict-publications
Accessibility www.abilitynet.org.uk
Donated and discounted software www.ctxchange.org www.pugh.co.uk www.phoenixs.co.uk
Open Source www.nosi.net
Non-Profit Technology - resources
Discussion lists UK Riders - http://lists.lasa.org.uk/lists/info/ukriders Charity IT forums - www.itforcharities.co.uk/emailfor.htm NTEN - http://groups.nten.org TechSoup community - www.techsoup.org/community/index.cfm Net Tuesdays - www.meetup.com/netsquaredlondon
Non-Profit Technology Planning and Support Idealware – www.idealware.org TechSoup - http://home.techsoup.org NTEN - www.nten.org
9. Some Top Tips(on doing more with less)
Save money managing free events www.eventbrite.com
Free video conferencing – www.oovoo.com
Collaborate Google Docs and Calendar
Aggregate the news – RSS
Arranging meetings – www.doodle.com
Online presentations – www.slideshare.net
10. Useful Links & Contacts
NAVCA www.navca.org.uk ICT Champions www.ictchampions.org.uk Capacitybuilders www.improvingsupport.org.uk Lasa Knowledgebase www.ictknowledgebase.org.uk AbilityNet www.abilitynet.org.uk IT4Communities www.it4communities.org.uk CTX www.ctxchange.org.uk NCVO ICT www.icthub.org.uk
Round Up and Thanks
For More Details About This Workshop
Visit:Regional ICT Champions websitewww.ictchampions.org.uk
Or contact [email protected]
