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LME/GF/GIR Rene Summer | Public | © Ericsson AB 2016 | 2016-03-10 | Page 1 Developing national capabilities for successful transformation ICT ENABLED policy framework for national development STOCKHOLM RENE SUMMER DIRECTOR GOVERNMENT & INDUSTRY RELATIONS 2016

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Page 1: ICT Enabled Policy for National Development

LME/GF/GIR Rene Summer | Public | © Ericsson AB 2016 | 2016-03-10 | Page 1

Developing national capabilities for successful transformation ICT ENABLED policy framework for national development

■ STOCKHOLM ■ RENE SUMMER

■ DIRECTOR GOVERNMENT & INDUSTRY RELATIONS ■ 2016

Page 2: ICT Enabled Policy for National Development

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Public policy rational (1 of 3)

SUPPLY SIDE ICT POLICIES

DEMAND SIDE ICT POLICIES

DEMAND SIDE NON-ICT POLICIES

FRAMEWORK POLICIES

STIMULATE WIDE & DEEP ADOPTION

SOCIO-ECONOMIC BENEFITS

ICT BEN

EFITS

DIG

ITAL TR

AN

SFO

RM

ATION

MANAGE COMPLEX

IMPLEMENTATION

RESOLVE CONFLICT

CHALLENGES OUTCOMES

FEEDBACK

SOURCE: ERICSSON ANALYSIS 2016

POLICY FORMULATION

ALIGN OBJECTIVES

HOLISTIC APPROACH

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public policy rational (2 of 3)

MAXIMIZING IMPACT BY ALIGNING SUPPLY AND DEMAND SIDE AND FRAMEWORK POLICIES

DIFFUSION & ADOPTION

INNOVATION IN PROCESSES, PRODUCTS, SERVICES, DISTRIBUTION & BUSINESS MODEL

Economic impact from ICT

Increases with broad & deep adoption

and is sustained through innovation in

TECHNOLOGY

BROADER POLICY TOOLBOX NEEDED

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public policy rational (3 of 3)

ICT EMBEDDED IN ALL SECTORS, CONVERGENCE & HOLISTIC

PREDOMINANTLY DRIVEN BY PRIVATE INVESTMENT

KEY POLICY OBJECTIVE, PROMOTE INVESTMENT & ENABLE INNOVATION

BROADER TOOLBOX & CHANGED COMPETITIVE DYNAMICS

REGULATOR NOT A REFEREE BUT A PLAYER IN THE FIELD

ANALOGUE ECONOMY

DIGITAL ECONOMY

NEW POLICY & REGULATORY CHALLENGES

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› Digital transformation, why, who and why again › Guiding policy making through transformation › National framework for ICT enabled transformation

› Cases › Barriers and success factors › Summary

agenda

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digital transformation “why, who and why again”

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digital transformation

Why is it

happening?

TRANSACTION COST

New conditions for value creation

CAPABILITY COST

50 years of Moore´s law

SPEED

Connecting everything

PLACES DISTRIBUTION COST

PEOPLE DATA

THINGS COMPUTATION

SOME TECHNO

ENABLERS

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PROGRESSIVE Innovation ICT enabled innovation

ACCELERATING ICT PERFORMANCE

DATA & INFORMATION

WEALTH

BROAD ACCESSIBILITY &

USEFULNESS ROBOTICS

SENSORS

BIG DATA

INDUSTRIAL BIO-TECHNOLOGY

SMART MATERIALS

AUGUMENTED BODY

ANALYTICS

NANO

WEARABLES

INTERNET OF THINGS 3D PRINTING

VISUALIZATION

VIRTUALIZATION

CROWD

SMART ENERGY

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3 Basic types of ICT enabled capabilities

Efficiency

Business Model Innovation

Data Driven Innovation

Enablers: ICT infrastructure, software, devices,

Consumer-centric,

Agile-innovation

TTM

Demand-supply matching, two-sided business

models

Front/back-end systems, ERP,

logistics

Outcomes

Source: Ericsson Analysis 2016

Examples CAPABILITIES CHANGING CONDITIONS FOR VALUE CREATION

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digital transformation

Who is

affected? NOT

Page 11: ICT Enabled Policy for National Development

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US INDUSTRY

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Why is it important?

Digital transformation

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Enhancing well-being through ict four key pillars of a National ICT Strategy for DEVELOPMENT

STANDARD OF LIVING

QUALITY OF LIFE

SOCIAL PROGRESS NATIONAL COMPETITIVENESS

WELL-BEING

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ICT impact on Factors influencing standard of living

Employment rate % of total population

that is employed

Work effort Hours

Worker

Productivity Output

Hour

Standard of living GDP

Population

X X =

ICT

Job destruction/creation

Job reallocation

Quality of skills required

Employment

> More skills

> More fluid/”gig”

Income equality

Skilled based bias

Winner takes it all

Content of work, substituting away repetitive tasks

Complementing labor skills

ICT skills

> Human

> Organizational

Increased labor productivity

Measure of the value of the output:

Consumer surplus

Increased quality

Capturing the value of output:

Business models/Freemium

EXAMPLE LABOR PRODUCTIVITY

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Labor productivity and Competitiveness of Firms

POOR DIFFUSION FROM FRONTIER FIRMS TO NON-FRONTIER FIRMS

SERVICE SECTOR PERFORMS MORE POORLY RELATIVE MANUFACTURING

Source: OECD 2015, Future of Productivity.

businesses falling behind not adopting ict

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ICT Enhancing the well-being four key pillars of a National ICT Strategy for DEVELOPMENT

STANDARD OF LIVING

QUALITY OF LIFE

SOCIAL PROGRESS NATIONAL COMPETITIVENESS

WELL-BEING

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ICT as an enabler for National competitiveness

Source: Harvard Business School.

IMPACT FROM ICT

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Beyond labor productivity 10 innovations where ICT Matters

Source: Doplins 10 types of innovations

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ict enabled Innovation

BETTER PERFORMANCE OF CURRENT OFFERING

IMPROVED OFFERING TO CURRENT MARKET

SYNERGY OFFERING ACROSS INDUSTRIES

PROFOUNDLY NEW OFFERING CREATING

NEW MARKETS

OUTSIDE DRIVE

EVOLUTION DISRUPTION

INNOVATION TYPE: OFFERING

INSIDE CONTROL

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Example: car/mobility

OUTSIDE DRIVE

INSIDE CONTROL

EVOLUTION DISRUPTION

SELF-DRIVING CAR AS A SERVICE CAR / RIDE

SHARING

e/m-TICKET

SMART NAVIGATION

TRAFFIC MANAGEMENT

NATIONAL e/m-TICKET

COLLABORATIVE LOGISTICS

DYNAMIC TRANSPORT

SERVICE

VEHICLE CLOUD

CONNECTED CAR

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Summing up: Ict impacting COMPANIES’ value creatinG conditions

EFFICIENCY EFFICIENCY

UNIVERSAL EFFECTS FROM DIGITAL TECHNOLOGIES

Source: World Bank, WDR 2016

BUSINESS SPECIFIC EFFECTS FROM DIGITAL TECHNOLOGIES

Source: McKinsey Global Institute “Haves and Haves More” 2016

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Sources: Chalmers Institute of Technology, Arthur D Little, OECD Broadband and the Economy, Future of Internet 2008

DIRECT INDIRECT INDUCED

Universal ICT BENEFITS AS enablers of innovation & socio-economic change

INCREMENTAL

RADICAL

TRANSFORMATIVE

ECONOMIC PERFORMANCE

GROWTH

CHANGE

TECHNOLOGICAL CHANGE = INNOVATION

IMPACT FROM ICT

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ICT benefits for all stages of economic maturity

Source: World Economic Forum, Global Competitiveness Report 2010-11

Characteristics of a factor-driven economy

(endowments)

Source: Jati Sengupta, Understanding Economic Growth, Springer 2011, OECD Broadband and the Economy, Future of Internet 2008; Lipsey, Richard; Kenneth I. Carlaw & Clifford T. Bekhar, Oxford Press 2005; Brynjolfsson, Erik, and Adam Saunders (2010) MIT Press and Ericsson Analysis

BASIC REQUIREMENTS › Institutions › Infrastructure › Macroeconomic environment › Health and primary education

DIRECT IMPACT › Availability and quality of ICT Infrastructure › Digital Readiness

Characteristics of a efficiency- driven

economy (investment driven)

EFFICIENCY ENHANCERS › Higher education and training › Goods market efficiency › Labor market efficiency › Financial market development › Technological readiness › Market size

INDIRECT IMPACT FROM ICT › Improving development of human capital, e-education › Increased access to knowledge › Increasing market efficiency/ reach e-commerce › Increase efficiency in existing processes/value chains

Characteristics of an Innovation-

driven economy

INNOVATION & SOPHISTICATION › Business sophistication › Innovation › Creative destruction

INDUCED IMPACT ICT › Decreasing barriers to creating of new knowledge (inventions) › Decreasing barriers to innovation in new products, services,

processes, and markets

COMPETITIVENESS OF NATIONS IMPACT FROM ICT

ICT NOT A TAIL OF PROSPEROUS NATIONS DOING BETTER MATURITY

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Ict enabled Innovation DEVELOPING ECONOMIES catching-up

End Poverty

Education for All

Energy & Water for all

Economic Growth & Employment

Sustainable Industrialization &

Cities

Sustainable consumption

Climate change & energy

Basic access

Mobile Money M-Commerce

Connecting Schools

E-education

IoT

Cloud Analytics

Smart Transport Solutions Smart City

M-Commerce Mo bile Money Ride sharing

Energy performance

Smart Grids

Smart grids

Connected Water

Pumps Smart homes

Smart City

Mobility, Broadband and Cloud

Connectivity

Platforms

M-Commerce

Catch-up Opportunities

Sustainable Development Goals

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What’s next? 4:th industrial revolution

Sources: http://eh.net/?s=standard+of+living Foreign Policy Magazine

Perez, Technological Revolutions and Financial Capital

GDP PER CAPITA BY COUNTRY AND YEAR (1990 $)

0

5000

10000

15000

20000

25000

30000

1820 1870 1913 1950 1973 1998

China Mexico United Kingdom Netherlands United States Africa

Second Industrial Revolution

First Industrial Revolution

Third Industrial Revolution

Fourth Industrial Revolution

Coal, Steam, mechanical equipment

Steel, heavy engineering

Car, Oil, Mass production

Electronics, IT and Telecom

Builds on the 3:ed but distinct;

velocity, scope and system impact

The Great Catch-up opportunity for developing economies unprecedented leveling of

- Access to technology

- Performance of technology

- Cost of technology

- Entry barriers

2.5 Industrial Revolution

Doubts?: Will innovation rescue mature economies?

2010

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Keeping up with the pace of exponential change

UNTAPPED OPPORTUNITIES CHANGE

TIME

Institutions

(Governance)

MARKET

Technology

Growth Reform

Opportunities

Governance Reform

Opportunities

PEOPLE

Source: High Noon 2002 Global Problems 20 Years to Solve Them, Rischard 2002 and Erisson Analysis.

Source: www.futuretimeline.net/21stcentury/images/2050-technology.jp and Institute for the Future

This is why the most important sentence in the US National Broadband Plan is: “this plan is in Beta and always will be”

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ICT as an enabler for National competitiveness

Source: Harvard Business School.

Effective institutions & enabling

policy/regulatory environment

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Guiding policy making through transformation

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DEFINING TRANSFORMATION

Content Process

Pace Ecosystem

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1. Deep change now, doing rights things today

2. Change within current techno-economic paradigm, doing things right

3. Sustained deep change tomorrow, doing right things tomorrow

ARTICULATE : THE CHANGE A COUNTRY SEEKS, THE BENEFITS IT CAN EXPECT, WHAT IT TAKES AND THE TIME IT WILL TAKE TO REACH THEM

FAST SHORT

SLOW LONG

NARROW

BROAD

SCO

PE O

F C

HAN

GE

TRANSFORMATION

3

SPEED & TIME HORIZON OF CHANGE

SHOCK THERAPY

1

RE-ENGINEERING

2

CONTINUOUS IMPROVEMENTS

2

“Selling” ict enabled transformation Aligning political horizons with achievable outcomes

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Policy makers role

in digital

transformation

socio-economic benefits

Are Not

automatic

given

endless

symmetric

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Digital technologies hold the benefits as well as risks

INNOVATION efficiency inclusion

concentration inequality control

DIGITAL TECHNOLOGIES

With complements

Without complements

Source: WDR 2016

COMPLEMENTS: QUALITY OF INSTITUTIONS, REGULATION & SKILLS

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Realizing ICT benefits through complements Why policy makers need to act?

ICT benefits are not automatic

No deterministic built in design in to technology

ICT outcomes can be negative if not backed by

adequate policies

Policy choices shape the size, distribution and sustainability of

benefits

Must be backed by resilient & adequate

policy

Technology can’t do it alone

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› Help building a long term policy commitment

› Preparing for the transformational journey

› Integrating supply and demand side ICT policies

› Organizing and implementing institutional change

› Executing and delivering on a change

Why A Policy guide? Ericsson’s KEY drivers

Link to AMAZON

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Policy Makers guide to Networked society “NATIONAL FRAMEWORK FOR ict enabled TRANSFORMATION”

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overview VISION & OBJECTIVES

SWOT

STRATEGIC FRAMEWORK

POLICY INTEGRATION

IMPLEMENTATION PLAN

GOVERNANCE

1

4

2

3

6

5

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› Start with the ends / objectives › Clearly articulate priorities across sectors › Promote collaboration among key players › Prioritize shared infrastructure › Seek synergies in competing stakeholder visions › Link national vision to local initiatives

Turning transformational vision into action

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› Sustained economic long term growth › Increase competitiveness of nations and

industries › Stimulate innovation, diffusion and adoption › Create new jobs/business › Minimize exclusion and poverty, › Increase equality › Address population challenges, ageing/youth

population › Increase public sector efficiency › Address climate change, environment › Cope with increasing level of urbanization

Setting policy OBJECTIVES for a transformational change WHAT OBJECTIVES TO PURSUE

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STRENGTHS

High: working ethics, educational system, entrepreneurship, human capital, access to capital, high readiness, agile institutions, support by the pubic, positive attitudes towards ICT, effective innovation system.

WEAKNESS

Excessive optimism and/or pessimism, lack of political will, short term perspective, window dressing, growing gap between goals, strategy and results, institutional resistance, political/budget cycles, silo thinking.

OPPORTUNITIES

Socio-economic benefits, national competitiveness, well being, standard of living long term sustained, sustainable and re-enforcing growth, structural reform capability, ability to create new opportunities as conditions change & develop.

THREATS

Slow reaction to global/regional change, inability to reform structures and operating models, fragmented/disconnected approach, reduction in investments, innovations, short term threats from job destruction, incumbent resistance to change, inequality.

Make transformation Objectives & sequencing their of relevant

CONDUCT A SWOT ANALYSIS – ILLUSTRATIVE EXAMPLE

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Your reality

Rethinking who you are...

A honest SWOT……

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National Strategic framework for ICT enabled transformation

DIGITAL TRANSFORMATION

ICT INDUSTRY ECOSYSTEM

HUMAN ICT CAPITAL

ICT INFRASTRUCTURE

POLICIES & INSTITUTIONS

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DIGITAL TRANSFORMATION

ICT INDUSTRY ECOSYSTEM

HUMAN ICT CAPITAL

ICT INFRASTRUCTURE

POLICIES & INSTITUTIONS

Broadband Access

Backbone

Remote areas

Connected Schools

National Strategic framework for ICT enabled transformation

Illustrative

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EXAMPLE: Ict infrastructure

Observer

US, Germany

Facilitator

Sweden, Norway

Driver

Japan, South Korea

Government Involvement

NG

A Pe

netr

atio

n 20

08

Low High

Low

Medium

High

Source: Booz & Company 2009

HOW MUCH GOVERNMENTS GOT INVOLVED

RURAL GOVERNMENT NETWORKS

NETWORK SHARING PASSIVE/ACTIVE

GOVERNMENT BACKBONE NETWORK

NATIONAL GOVERNMENT ACCESS NETWORK

NATIONAL WHOLESALE NETWORK

SPECTRUM REFORMS/ LICENSE OBLIGATIONS

DEGREE OF INTERVENTION -ILLUSTRATIVE

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DIGITAL TRANSFORMATION

ICT INDUSTRY ECOSYSTEM

HUMAN ICT CAPITAL

ICT INFRASTRUCTURE

POLICIES & INSTITUTIONS

Affordability

General ICT skills

Digital Content

skills Programming skills

National Strategic framework for ICT enabled transformation

Illustrative

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DIGITAL TRANSFORMATION

ICT INDUSTRY ECOSYSTEM

ORGANIZATIONAL ICT CAPITAL

ICT INFRASTRUCTURE

POLICIES & INSTITUTIONS

Digital Innovation

Digital B-models

ICT enabled efficiency

Basic ICT

National Strategic framework for ICT enabled transformation

Illustrative

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DIGITAL TRANSFORMATION

ICT INDUSTRY ECOSYSTEM

HUMAN ICT CAPITAL

ICT INFRASTRUCTURE

POLICIES & INSTITUTIONS

R&D Programmes

VC investments

FDI promotion

ICT export promotion

National Strategic framework for ICT enabled transformation

Illustrative

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ICT industry ECOSYSTEM: example The entrepreneurial state

SOURCE: Mariana Mazzucato

SEE ALSO

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Strategic framework for transformation

DIGITAL TRANSFORMATION

ICT INDUSTRY ECOSYSTEM

HUMAN ICT CAPITAL

ICT INFRASTRUCTURE

POLICIES & INSTITUTIONS

Private Sector, IoT etc

Public Admin/Sector

e-Government

Public safety

Illustrative

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DIGITAL TRANSFORMATION

ICT INDUSTRY ECOSYSTEM

ICT INFRASTRUCTURE

POLICIES & INSTITUTIONS

Supply side ICT polices

Demand side ICT policies

Framework policies

Network Regulation

Spectrum Management

National BB plans

Industrial Internet, IoT

Media/Content

Data driven innovation

Internet Governance

Critical Infrastructure

Trade Policies

IPR

National Strategic framework for ICT enabled transformation

Sector Policies/Non-ICT

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Demand & supply side policy integration ICT led transformation and Development

PUBLIC POLICY STRATEGY APPROACH

PARTIAL HOLISTIC

UNCLEAR

CLEAR

PUB

LIC

PO

LIC

Y / S

ECTO

R

REF

OR

M S

TRAT

EGY

APPROACH TO ICT

STRUCTURAL TRANSFORMATIONS

EXCELLENCE SURGICAL

PROCEDURE

GOOD LUCK WITH THAT

BUILD IT AND THEY WILL COME

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Seeking better integration between ICT and public SECTOR policies

› Vision: client-centered, on demand, info driven, integrated, learning systems. › Governance: align sector strategies, policies, incentives, budgets, with ICT transformation strategy.

› Holistic: take a whole sector view: shared infra., open data & standards, common portal, seek scale.

› Particular: decentralized; nurture discovery, innovation and feedback, integrate with horizontal enablers.

KEY OBSERVATIONS

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a SOLID Implementation plan Delivering a successful change (illustrative)

Cooperation &

Inclusion

Source: Ericsson Analysis inspired by, Transforming Government and Building the Information Society, Hanna 2010.

Organize Partnerships & Accountability

Coordinate & Align

Stakeholders

Stimulate Innovation, Adoption &

Transformation

National

Competitiveness Strategy

Formulate Objectives

& Identify Stakeholders

Formulate Strategies Prioritize

Actions & Projects

Readiness Assessment

incl. SWOT

Establish Governing

Mechanisms

Formulate Sector

Strategies

Review & Update Policy

Frameworks

Mobilize

Resources

Monitoring Implementation Process

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Managing governance of institutional implementation

PROGRESS ASSESSMENT

REPORTING ESCALATION

REMEDIES REVIEWS

PROJECT WORK PLAN

OBJECTIVES INSTRUCTIONS

ACTIVITIES RESOURCES

ACTIONS

IMPLEMENTATION PLAN

STRATEGY ACTION PLANS COORDINATION

RESOURCES REPORTING

GOVERNANCE & ORG. STRUCTURE

MANDATE OWNERS PROGRAMME

PROJECTS WORKING GROUPS

STAKEHOLDER MAP

KEY STAKEHOLDERS CENTRAL FUNCTIONS

KEY INDIVIDUALS

OBJECTIVES + SWOT ANALYSIS

REALITY ASSESSMENT IDENTIFY COUNTER

MEASURES EXPLOIT STRENGTHS &

OPPORTUNITIES

MANAGE COMPLEX

IMPLEMENTATION

RESOLVE CONFLICT

ALIGN OBJECTIVES

HOLISTIC APPROACH

CHALLENGES

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Policy Makers guide to Networked society “Cases”

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The genesis – developed nations*

NATIONAL BROADBAND

PLANS

NATIONAL eGOVERNMENT

STRATEGY

NATIONAL CYBER SECURITY

STRATEGY

NATIONAL DIGITAL STRATEGY

OECD DIGITAL ECONOMY OUTLOOK 2015 *France, Germany, Greece, Hungary, Ireland, Italy, Japan, Korea, Luxembourg, Mexico, the Netherlands, Norway, Poland, Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, the United Kingdom, the United States (OECD countries), and Egypt, Latvia, Lithuania and Russian Federation (non-OECD countries) ** Russian Federation and US have several sectorial approach without aggregation into one overall national strategy

OUT OF 34 COUNTRIES* 27 HAD A NATIONAL DIGITAL STRATEGY**

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OECD Digital Economy Outlook 2015

*France, Germany, Greece, Hungary, Ireland, Italy, Japan, Korea, Luxembourg, Mexico, the Netherlands, Norway, Poland, Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, the United Kingdom, the United States (OECD countries), and Egypt, Latvia, Lithuania and Russian Federation (non-OECD countries)

** Russian Federation and US have several sectorial approach without aggregation into one overall national strategy

OUT OF 34 COUNTRIES* 27 HAD A NATIONAL DIGITAL STRATEGY**

› Governments do more than encourage broadband deployment › Scope is expanding, cross sectorial focus › Strategies are designed to boost national competitiveness, economic growth

and social well being › Policy & regulatory reforms combined with sectorial programmes to drive

outcomes

ICT ENABLED NATIONAL TRANSFORMATION STRATEGIES

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OECD Digital Economy Outlook 2015 KEY PILLARS

Further developing telecoms infrastructure, broadband access

ICT sector promotion, international

eGovernment, access to public sector information and open data

Trust; digital identity, privacy and security

ICT adoption by business sector and SME, focus on key sectors;

a) health care, b) transportation c) education Promoting e-inclusion, aging population and disadvantaged social groups

ICT-skills and competence build-up

Global challenges; internet governance, climate change and development cooperation

1. ICT Supply side

2. Complementary investments in human capital and trust

3. Sectorial interventions, demand side policies

+ Emphasis

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National Case SINGAPORE NATIONAL ICT “MASTER PLAN”

Source:N.K. Hanna and P.T. Knight (eds.), National Strategies to Harness 41 Information Technology, Innovation, Technology, and Knowledge Management, DOI 10.1007/978-1-4614-2086-6_2, © Springer Science+Business Media, LLC 2012

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National cases

Source:N.K. Hanna and P.T. Knight (eds.), Seeking Transformation Through Information Technology © Springer Science+Business Media,

ORCHESTRATING ICT TRANSFORMATION STRATEGIES

Country/Criterion Singapore Finland South Arica Philippines

Integration with development strategy H H L M Coverage, coherence, synergy H H L M Leading, institutionalizing, engaging H H L L Balancing central direction with local M H M L Balancing long and short term objectives H H L M Innovating, adapting and learning M H L L Balancing ICT as enabler for sectors H H L M Emphasizing digital inclusion H M L M

Key: H high; M medium; L low rating for each criterion

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Policy Makers guide to Networked society “BARRIERS & success factors”

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› Vested interests and resistance to reforms

› Wasting scarce development resources

› Unmet expectations › Eroding competitive positions › Exacerbating Inequalities

Key Barriers to ICT ENABLED transformation

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DEVELOPING KEY SUCCESS FACTORS: › Leadership and institutional capabilities › Enabling policies and regulation › A high-quality Broadband & IT infrastructure

Mastering the digital transformation process

MOBILITY - BROADBAND - CLOUD

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Craft resilient public policies that can enable structural transformation of economy and society

Political leadership, Committed vision, agenda setting, and Focus

Formulate and implement a cohesive reform agenda that will maximize benefits of an ICT-led transformation

Address key ICT-specific policy issues that shape

the conditions of technologies

underpinning the Networked society

FIRM POLICY COMMITMENT

REFORM AGENDA

ICT POLICIES

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› Institutional options for ICT enabled transformation:

– Shared Responsibility Model, – Core Ministry Model > Investment

coordination, – Lead Ministry Model >Technical

coordination – Administrative and Technical

Coordination Model – Designated ICT-Development

Agency Model > Holistic coordination

Developing institutional capabilities

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› Shift towards direct engagement by president/PM › Shift from ad-hoc responses to institutionalized structures › Shift in the locus of institutional leadership › Independent and strong national ICT agency › Shift to governance across entire portfolio (e-gov.) › Content of ICT strategy shifting from supply to demand side as maturity grows

Developing institutional capabilities

KEY TRENDS

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Enabling policies - Political economy of digital transformation!

WHAT DOES IT TAKE TO MAXIMIZE BENEFITS FROM ICT ENABLED TRANSFORMATION:

1. REMOVING BARRIERS TO DO THINGS RIGHT

2. REMOVING BARRIERS TO DO RIGHT THINGS

3. CREATING INCENTIVES TO DO RIGHT THINGS

PUBLIC INSTITUTIONS & POLICY • Wise policies, that shape right incentives …

• Not all profit seeking is beneficial… • Continue to deal with market failures but also • Reactionary public institutions, • Regulatory failures • Systemic failures > State – different layers of authority –

alignment –

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public policy challenges Removing Barriers

SOURCE: Economic Transformations, Lipsey et al. 2005 and Ericsson Analysis.

SUNK COSTS, RISK AVERSION OR LACK OF ORGANIZATIONAL INCENTIVES LIMIT THE

INCUMBENT TO APPROPRIATE PRIVATE NET BENEFIT FROM A TRANSFORMATIONAL CHANGE

WHY DO ORGANIZATIONS SACRIFICE BENEFITS OF

TECHNOLOGY-LED LONG-TERM GROWTH?

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public policy challenges removing barriers

SOURCE: Economic Transformations, Lipsey et al. 2005 and Ericsson Analysis.

Mastering a structural change in the most advantageous societal direction includes addressing:

› Market Failures

› Government/Regulatory Failures

› Systemic failures

WHAT NEEDS TO BE FIXED TO BENEFIT FROM TECHNOLOGY-LED LONG-TERM GROWTH?

STRATEGIC GOVERNANCE CAPABILITY: ADEQUATE AND EFFECTIVE SOLUTIONS

TO ADDRESS FAILURES IDENTIFIED

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public policy challenges CREATING Incentives

SOURCES: Economic Transformations, Lipsey et al. 2005 and Ericsson Analysis. Innovation Economics, ITIF.

› Technology advancement is taken for granted

› Weakness of growth

› Temporal asymmetry in cost and benefit distribution

WHY DO WE UNDERESTIMATE THE POWER OF TECHNOLOGY-LED LONG-TERM GROWTH?

TEMPORAL ASYMMETRY IN COST AND BENEFIT DISTRIBUTION

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public policy challenges CREATING INCENTIVES to do right things

GETTING INCENTIVE STRUCTURES RIGHT - HOW TO INFLUENCE THE CONDUCT OF STAKEHOLDERS?

SOURCE: Industrial Policy After the Crises (Bianchi & Labory) and Ericsson Analysis.

SOCIAL/PUBLIC INTEREST POLICIES

HUMAN CAPITAL POLICIES

ENTITLEMENTS

SECTOR REGULATION

INNOVATION POLICY

& PROCUREMENT

PROVISIONS

ADOPTION

INNOVATION

INCENTIVES

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Enabling regulation - Key ICT policy AREAS

ICT Supply

Side Roll-out of ICT infrastructure

Scarce resource management Market Efficiency

3. Spectrum Management 1. National Broadband Plans 2. Network Regulation

New consumer expectations, value-chain shifts and new business models

ICT empowerment for increased innovation and efficiency in industrial sectors

ICT Demand

Side Privacy Protection & Innovative

Uses of Data, Cloud

5. Media & Content Regulation 4. Industrial Internet / Internet of things

6. Data Protection & Data Driven Innovation

Horizontal frameworks impacting ICT Supply

and Demand side

Market access, Digital Services, Cross Border Data Flows,

Meta Regulation Investment Incentives, Licensing, Diffusion

8. Trade Policies 7. Internet governance 9. IPR

Resilient ICT infrastructure and offensive & defensive measures protecting against cyber-attacks

10. Critical infrastructure and Cyber security

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Developing high quality ICT Infrastructure & IT

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Policy Makers guide to Networked society “SUMMARY”

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Long term ICT Benefits Networked society a new techno economic paradigm

The Networked Society is a transformative augmentation of a

society’s key capabilities:

to better shape its physical, economic, social, and intellectual environments to

achieve its ends. INSTALLATION

DEPLOYMENT

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What’s next? 4:th industrial revolution

Sources: http://eh.net/?s=standard+of+living Foreign Policy Magazine

Perez, Technological Revolutions and Financial Capital

GDP PER CAPITA BY COUNTRY AND YEAR (1990 $)

0

5000

10000

15000

20000

25000

30000

1820 1870 1913 1950 1973 1998

China Mexico United Kingdom Netherlands United States Africa

Second Industrial Revolution

First Industrial Revolution

Third Industrial Revolution

Fourth Industrial Revolution

Coal, Steam, mechanical equipment

Steel, heavy engineering

Car, Oil, Mass production

Electronics, IT and Telecom

Builds on the 3:ed but distinct;

velocity, scope and system impact

The Great Catch-up opportunity for developing economies unprecedented leveling of

- Access to technology

- Performance of technology

- Cost of technology

- Entry barriers

2.5 Industrial Revolution

Doubts?: Will innovation rescue mature economies?

2010

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Public policy rational (1 of 3)

SUPPLY SIDE ICT POLICIES

DEMAND SIDE ICT POLICIES

DEMAND SIDE NON-ICT POLICIES

FRAMEWORK POLICIES

STIMULATE WIDE & DEEP ADOPTION

SOCIO-ECONOMIC BENEFITS

ICT BEN

EFITS

DIG

ITAL TR

AN

SFO

RM

ATION

MANAGE COMPLEX

IMPLEMENTATION

RESOLVE CONFLICT

CHALLENGES OUTCOMES

FEEDBACK

SOURCE: ERICSSON ANALYSIS 2016

POLICY FORMULATION

ALIGN OBJECTIVES

HOLISTIC APPROACH

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public policy rational (2 of 3)

MAXIMIZING IMPACT BY ALIGNING SUPPLY AND DEMAND SIDE AND FRAMEWORK POLICIES

DIFFUSION & ADOPTION

INNOVATION IN PROCESSES, PRODUCTS, SERVICES, DISTRIBUTION & BUSINESS MODEL

Economic impact from ICT

Increases with broad & deep adoption

and is sustained through innovation in

TECHNOLOGY

BROADER POLICY TOOLBOX NEEDED

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delivering a change SIX VERSIONS OF A PROMISE OF A change

x SKILLS INCENTIVES RESOURCES ACTION PLAN =

x VISION INCENTIVES RESOURCES ACTION PLAN =

VISION SKILLS RESOURCES ACTION PLAN =

x VISION SKILLS INCENTIVES ACTION PLAN =

x VISION SKILLS INCENTIVES RESOURCES =

x

CONFUSION

CONCERN

RESISTANCE

FRUSTRATION

OPTIMISM

VISION SKILLS INCENTIVES RESOURCES ACTION PLAN = SUCCESS

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› Commit to holistic, long term transformative strategy › Transformation is a process › Tap synergies, exploit supply and demand side synergies › Attend to soft infrastructure, leadership, policies and institutions › Emphasize digital diffusion › Balance strategic direction with local initiative › Enable change, innovation and learning › Monitor, Evaluate Adapt

The KEY lessons so far

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Creating an economic strategy How Should Nations Compete with Each Other?

Source: Harvard Business School.

Policies

Spectrum Management

Network Regulation

Internet Governance

Data flows

IPR

Cyber-security

Innovation Policy

EXAMPLES