ict a key enabler for gtp by dr fazul

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ICT : A Key Enabler for GTP

By Dr. Fadhlullah SuhaimiDirector NKEA CCI and Business ServicesPEMANDU

8 July 2011



PM introduced 4 strategic thruststowards developed nation status

10th & 11th Malaysia Plan

People First Performance Now

6 NKRAs23 MKRAs

12 NKEAs131 EPPs

60 Biz Opps



Part 1

The TransformationPhilosophy



What is Business Transformation?

It becomes a

totally different organisation

It operates its

business totally differently

BeingCharacter

DoingAction

Business Transformation entails fundamental change in:

The way the organisation DOES its business (Doing)

The CHARACTER of the organisation (Being)

It is not about minor tweaking !!



Ideas Results

How the Actions bring about changes in the

Character of the organization

Actions Actions Actions

Changes in the Character of theorganization



qNo transformation is required if the targets arelow / highly achievable

qIf targets are impossible , you have to think outsidethe box, and do fundamentally different things in orderto achieve it

qTherefore, by definition, real transformation

comes with the Game of Impossible

Game of Impossible



qStand-based future

managing the present from thefuture

qSet Olympic targets(very few precedence,difficult to justify)

qConquer the fear of failure

conversations!

qCreate a game so large it willconsume you

Steps to making the Impossible happen



Part 2

GTP Overview



We introduced 6 NKRAs

under the GTP based on

what the rakyat wants

Fighting

Corruption

ReducingPoverty

ReducingCrime

EnhancingEducation

ImprovingRural Basic

Infrastructure

UrbanPublic

Transport

1 2 3

4 5 6



1 year

Labs

A

We are the only Government who is doing all of the above

Open Days

GTP Roadmap

Execution andCommunication

B

C

D

Oct 09 Nov 09 Dec 09 Jan 10 Jan 11

4 monthsGTP 2010

Annual Report

E

We took a radical and transformational approach

Establish in detail whatneeds to be done

Share lab output withrakyat and seek theirfeedback

Tell the rakyat whatwe are going to do

Tell the rakyat what wehave delivered



Part 2

GTP Results(Jan April 2011)



10% drop in

Index Crime

46% drop in

Street Crime

CrimeCrime

Jan-Apr

2010

Jan-Apr

2011

59,661

53,714

-10.0%

-5,947

Jan-Apr 2009 Jan-Apr

2011

13,391

7,286 -45.6%

-6,105



98,103

77,638

91,080

23,532

5,705

128,661

82,954

99,074

28,182

6,289

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

RapidKL Kelana Jaya RapidKL Ampang KTM Komuter Monorail KLIA Transit

Average AM Peak Ridership Q1 2010 vs Q1 2011

2010 2011

Rail ridership

improvement

16.6%

26 new 4 car train set operationalised since January 2010

Period Ridership

Q1 2010 296,058

Q1 2011 345,160

Increment + 49,102

ridership

Source: Ministry of Transport, Prasarana 2011

U.P.TU.P.T

KTMB

EMUOn track to deliver first 6 sets six-car-train by end 2011

Rail ridership



Well-received by rakyatReduce 500 buses from Puduraya

ITT BTSOpened on 16th AprilWorld-Class Infrastructure

Puduraya (Renovated)

U.P.TU.P.T

Terminals



1,945 new pre-schools

(71% of target achieved)

EducationEducation

2011 Target

(2,755 new pre-schools)

0200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

2,200

2,400

2,600

2,800

Total

50

1,945

Private

717

2,755

KEMAS

1,000

475

JPNIN

705

1,000

MOE

705 48

Achieved YTD 2011

Target

In 2010:

ü701,144 of 4+ and 5+ children were enrolled in pre-schools

nationwide

ü54,569 children benefited from the new pre-schools in 2010



Overall achievement for

1AZAM programme

§ A total of 13,746 KIR are participating in 1AZAM programme. Some had started working (AZAM Kerja),

receiving equipments and loans (AZAM Tani, Niaga and Khidmat) from their respective champions inimplementing1AZAM initiatives.

AZAM Performance as at 12 May 2011

Number of participants (Cumulative)

Source : Implementing agencies. Some of the initiative already started in 2010

TARGET : To ensure 57, 793 poor households registered in eKasih participate in

1AZAM

6,237 7,46510,720

13,276 13,74612,61614,832

17,348 18,714

23,88025,846

29,902

34,478

39,194

44,510

50,080

57,793

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Actual Target

L.I.HL.I.H



R.B.IR.B.I

2011 Target% of

Annual Target

905.1km of rural roads

to be completed

58,087additional rural houses

with clean / water supply

9,146additional houses for

rural poor build & restored

32,242additional rural houses with

electricity supply

334.2km of rural roads

to be completed

3,866additional rural houses

with clean / water supply

509additional houses for

rural poor build & restored

1,238additional rural houses with

electricity supply

36.9%

3.8%

5.6%

6.6%

RBI : progressing well...

Remarks

On Track

to Full Year

Delivery

Currently exceeds

monthly target,with 29,011

under Implementation

Currently exceeds

monthly target,

with 22,043under Implementation

On Track

to Full Year

Delivery

* Year-to-date: 1 Jan to 30 April 2011

YTD Results

for 2011*



A single, easily recalled hotline number specifically for allcorruption complaints was identified (the MACC hotline)

A

A nationwide campaign was launched to roll out hotline andmascot across all 5 key agencies to create touchpoints withrakyat with stickers and badges

B

Agent LangYTD Whistleblower cases:

437 (Jan Mar 2011)

CorruptionCorruption

An anti-corruption mascot was launched

along with the publicizing of the MACC hotline



Part 3ETP & SRI Overview



NEM - Making us a rich country,

for everyone & for a long time

High-Income

Inclusiveness Sustainability

Target USD 15,000

GNI per capita by 2020

Enables all

communities

to benefit from the

wealth of the

country

Meets present

needs without compromising

future

generations

Quality

of Life



Overview of ETP

Gross National

Income (GNI)

US$15,000 (RM48,000)per capita GNIUSD 523 billion (RM1.7trillion) GNI6% GDP growth perannum

Jobs31.6 millionpopulation3.3 millionadditional jobs

Investment

USD 444 billion (RM1.4 trillion) investment92% private, 8% public investment73% domestic, 27% foreign direct investment

Transformational

Actions12 NKEAs131 EPPs60 BOs

TransformationalapproachPrivate sector-led

Wholesale

& Retail

Wholesale

& Retail

Oil, Gas &

Energy

Oil, Gas &

Energy

Palm OilPalm Oil

HealthcareHealthcare

Financial

Services

Financial

Services

Greater

KL/KV

Greater

KL/KV

AgricultureAgriculture

TourismTourism

EducationEducation

Electrical

& Electronics

Electrical

& Electronics

Business

Services

Business

Services

Comms

Content &

Infrastructure

Comms

Content &

Infrastructure



Target15,000+

OthersNKEA 5NKEA 4NKEA 3NKEA 2NKEA 1

Current7,000

GNI per capita

US$NKEAs(drivers)

Source: PEMANDU (with EPU)

SRIs

(enablers)

Re-energising private sector

Competitive domestic economy

Strengthening public sector

Developing quality workforce

Transparent & Market FriendlyAffirmative Action

Building knowledge baseinfrastructure

Enhancing sources of growth

Ensuring sustainability of growth

1

2

ETP = NKEA + SRI

Source: NEAC



Focus: 12 National Key Economic

Areas (NKEAs)



Competitiveness Strategic Reform

Initiatives (SRIs)

51policy measures

51policy measures

14with natural homeswithin the NKEAs /

NKRAs

14with natural homeswithin the NKEAs /

NKRAs

37which are WIP and

require furtherdetailing out

37which are WIP and

require furtherdetailing out

Consolidate and monitorthe implementation planswith the respective NKEAs

/ NKRAs

6 Labs covering the

following:

Intl Standards & Liberalisation9 policies

Human Capital Development9 policies

Public Finance5 policies

Narrowing Disparities(Bumiputera)2 policies

Government s Role in Business5 policies

Public Service Delivery7 policies

1

2

3

4

5

6



Part 4ICT in GTP and ETP



Infrastructure

Verticalapplications

Acculturation& adoption

Horizontal applications

ICT build up starts from the base

for foundation.. Success from people

Internet

Social networkClaims

Education

Change management



GTP & ETPConnectivity

Backroomsupport

Applications

Usage

Economic

BroadbandAll govt agenciesStrategic build up

Supporting env.End to end

Internal useExternal useWith clients/rakyat

Reduce costEconomies of scaleOutsourceExport potential

Internalised

MarketingImprove service

ICT needs to be pervasive for IMPACT



RegionalNetwork

E-learning

E-government

ExtendedReach

E

-To lead in capacity build- Global and domestic wholesale play

- To be the leading provider (end to end)

- To be a virtual provider

-To expand USP play- To be lead player for rural

-Reduce cost of operations

-Support future talents-Export

-Easy access to governementservices

-Reduce digital divide

EPP

Positioning for Malaysia Impact

Broadband forall

Connecting 1Malaysia

CreativeContent

-To reduce cost thru UBBL- Lead Wifi provider (@ Kl, KK ,etc)

- New service model for virtualcommunications

-Medium for export- Platform for content aggregation/play

-Faster deployment of BB and builddemand

-Increasing efficiency andproductivity

-New market to be tapped-Export

E-healthcare - To provide network-Managing healthcare cost-Model for export

Data Centre - Leading DC player (incl DRC) -To be #3 in ASIA

BusinessOutsourcing

- ICT player (incl call centre) -Export services



85% of GTP and ETP has an

ICT element THE keydifferentiator



Malaysia is ...

We MUST act NOW



Thank youFor more information, please visit our website -www.pemandu.gov.my

Twitter:GTP -@gtp_roadmap

ETP - @etp_roadmap

Feedback/enquiries:GTP- [email protected] [email protected]

ict a key enabler for gtp by dr fazul

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