icici bank

ICICI BANK PROJECT

HARSHALA KHARKAR

T.Y.BANKING&INSURANCE

Smt. JANKIBAI RAMA SALVI COLLEGE

CONTENTS

A. AcknowledgementB. DeclarationC. IntroductionD. History

i) History of ChronologicalE. Board MembersF. Award and Reorganization of ICICI BankG. Organizational Structure Of ICICI BankH. Product And Services

i) Banking A/c.ii) Insuranceiii) Loaniv) Cardsv) Mobile Bankingvi) Trade Services

I. Risk aspects of ICICI BankJ. Future Aspects of ICICI BankK. Subsidiaries of BankL. Financial Statement of ICICI Bank

i) Balance Sheet.ii) Profit And Loss A/ciii) Capital Structureiv) Cash Flowv) Key Financial Ratio

M.CompetitionN. Competition Between ICICI Bank Or Other Banks.

i) Balance Sheetii) Profit And Loss A/ciii) Cash Flow

O. Dividend SummaryP. Finished ProductQ. Listing Details Of ICICI BankR. Board Meeting SummaryS. Auditor Report.T. Case Study.

i) Overviewii) Key Business Drivers

iii) Solution Overviewiv) Reaping the Benefitsv) Finacle – Universal Banking Solution

U. ATM BranchesV. ConclusionW.Bibliography Of ICICI Bank.

ACKNOWLEDGEMENT

"Accompl i shment o f any t a sk necessa r i ly depends upon the willingness and enthusiastic contribution of time and energy of many people."From the starting till the completion of this project, there are many people without whose assistance all my efforts would have been fruitless. I, therefore, acknowledge all who generous ly he lped me by sha r ing the i r t ime , exper i ence and knowledge with me without which this project would have never been accomplished. Words can’t express my sincere thanks to the en t i r e f acu l ty o f BANKING AND INSURANCE , under the p res t ig iousJAYASHREE SEN Who had been a constant source of guidance throughout my project period. I e x t e n d m y p r o f o u n d t h a n k s t o

M R . M A H E S H P A T I L( m y p r o j e c t g u i d e ) w h o s e p e r c e p t i v e guidance, constant encouragement, constructive criticism and a f f e c t i o n w e r e t h e l i g h t o f g u i d a n c e d u r i n g m y t e n u r e o f m y work. Finally, I would like to state that the project not only fulfilled an academic requirement, but would also help me in future endeavors in the years to come.

DECLARATION

I HARSHALA CHANDRAKANT KHARKAR., hereby

declare that the project work entitled “ICICI BANK” under the

guidance of. MR. MAHESH PATIL

Purpose anywhere else expected to T.Y. Banking And Insurance.

From S.J.R.S. College.

ICICI BANK

INTRODUCTION

ICICI Bank is India's second-largest bank with total assets of Rs.3,663.74 billion (US$ 76 billion) at September 30, 2009 and profit after tax Rs.19.18 billion (US$ 398.8 million) for the half year ended September 30, 2009.The Bank has a network of 1,568 branches and about 4,883 ATMs in India and presence in 18 countries. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital and asset management. The Bank currently has subsidiaries in the United Kingdom, Russia and Canada, branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. Our UK subsidiary has established branches in Belgium and Germany.

ICICI Bank's equity shares are listed in India on Bombay Stock Exchange and the National Stock Exchange of India Limited and its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE).

ICICI Bank is one of the Big Four Banks of India with State Bank of India, Axis Bank and HDFC Bank

ICICI BANK

H ISTORY OF ICICI BANK

ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly-owned subsidiary. ICICI's shareholding in ICICI Bank was reduced to 46% through a public offering of shares in India in fiscal 1998, an equity offering in the form of ADRs listed on the NYSE in fiscal 2000, ICICI Bank's acquisition of Bank of Madura Limited in an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI to institutional investors in fiscal 2001 and fiscal 2002. ICICI was formed in1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses. In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE.

After consideration of various corporate structuring alternatives in the context of the emerging competitive scenario in the Indian banking industry, and the move towards universal banking, the managements of ICICI and ICICI Bank formed the view that the merger of ICICI with ICICI Bank would be the optimal strategic alternative for both entities, and would create the optimal legal structure for the ICICI group's universal banking strategy. The merger would enhance value for ICICI shareholders through the merged entity's access to low-cost deposits, greater opportunities for earning fee-based income and the ability to participate in the payments system and provide transaction-banking services. The merger would enhance value for ICICI Bank shareholders through a large capital base and scale of operations, seamless access to ICICI's strong corporate relationships built up over five decades, entry into new business segments, higher market share in various business segments, particularly fee-based services, and access to the vast talent pool of ICICI and its subsidiaries. In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI and two of its wholly-

owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank. The merger was approved by shareholders of ICICI and ICICI Bank in January 2002, by the High Court of Gujarat at Ahmadabad in March 2002, and by the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002. Consequent to the merger, the ICICI group's financing and banking operations, both wholesale and retail, have been integrated in a single entity.

ICICI BANK

HISTORY OF ICICI BANK IN CHRONOLOGICAL ORDERS 1955 The Industrial Credit and Investment Corporation of India Limited(ICICI) was incorporated at the initiative of World Bank, the Government of India and representatives of Indian industry, with the objective of creating a development financial institution for providing medium-term and long-term project financing to Indian businesses.

1994 ICICI established Banking Corporation as a banking subsidiary formerly Industrial Credit and Investment Corporation of India. Later, ICICI Banking Corporation was renamed as 'ICICI Bank Limited'. ICICI founded a separate legal entity, ICICI Bank, to undertake normal banking operations -taking deposits, credit cards, car loans etc.

2001 ICICI acquired Bank of Madura (est. 1943). Bank of Madura was a Chattier bank, and had acquired Chettinad Mercantile Bank (est. 1933) and Illanji Bank (established 1904) in the 1960s.

2002 The Boards of Directors of ICICI and ICICI Bank approved the reverse merger of ICICI, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, into ICICI Bank. After receiving all necessary regulatory approvals, ICICI integrated the group's financing and banking operations, both wholesale and retail, into a single entity.

Also in 2002, ICICI Bank bought the Shimla and Darjeeling branches that Standard Chartered Bank had inherited when it acquired Grindlays Bank.

ICICI started its international expansion by opening representative offices in New York and London.

2003 ICICI opened subsidiaries in Canada and the United Kingdom (UK),and in the UK it established an alliance with Lloyds TSB.

It also opened an Offshore Banking Unit (OBU) in Singapore and representative offices in Dubai and Shanghai.

2004 ICICI opens a rep office in Bangladesh to tap the extensive trade between that country, India and South Africa.

2005 ICICI acquired Invest itsionno-Kreditny Bank (IKB), a Russia bank with about US$4mn in assets, head office in Balabanovo in the Kaluga region, and with a branch in Moscow. ICICI renamed the bank ICICI Bank Eurasia.

Also, ICICI established a branch in Dubai International Financial Centre and in Hong Kong.

2006 ICICI Bank UK opened a branch in Antwerp, in Belgium. ICICI opened representative offices in Bangkok, Jakarta, and Kuala Lumpur.

2007 ICICI amalgamated Sangli Bank , which was headquartered in Sangli, in Maharashtra State, and which had 158 branches in Maharashtra and another 31 in Karnataka State. Sangli Bank had been founded in 1916and was particularly strong in rural areas.

ICICI also received permission from the government of Qatar to open a branch in Doha.

ICICI Bank Eurasia opened a second branch, this time in St. Petersburg.

2008 The US Federal Reserve permitted ICICI to convert its representative office in New York into a branch. ICICI also established a branch in Frankfurt.

ICICI BANK

BOARD MEMBERS

Mr. K. V. Kamath, Chairman Mr. Sridar Iyengar

Mr. Lakshmi N. Mittal

Mr. Narendra Murkumbi

Dr. Anup K. Pujari

Mr. Anupam Puri

Mr. M.S. Ramachandran

Mr. M.K. Sharma

Mr. P.M. Sinha

Prof. Marti G. Subrahmanyam

Mr. V. Prem Watsa

Ms. ChandaD. Kochhar, Managing Director & CEO

Mr. Sandeep Bakhshi, Deputy Managing Director

Mr. N. S. Kannan, Executive Director & CFO

Mr. K. Ramkumar, Executive Director

Mr. Sonjoy Chatterjee, Executive Director

ICICI BANK

AWARDS AND RECOGNITIONS OF ICICI BANK For the third year in a row ICICI Bank has won The Asset Triple A Country Awards for Best Domestic Bank in India

ICICI Bank won the Most Admired Knowledge Enterprises (MAKE) India2009 Award. ICICI Bank won the first place in "Maximizing Enterprise Intellectual Capital" category, October 28, 2009

Ms Chanda Kochhar, MD and CEO was awarded with the Indian Business Women Leadership Award at NDTV Profit Business Leadership Awards, October 26, 2009.

ICICI Bank received two awards in CNBC Awaaz Consumer Awards; one for the most preferred auto loan and the other for most preferred credit Card, on September 30, 2009

Ms. Chanda Kochhar, Managing Director & CEO ranked in the top 20 of the World's 100 Most Powerful Women list compiled by Forbes, August 2009

Financial Express at its FE India's Best Banks Awards, honored Mr. K.V.Kamath, Chairman with the Lifetime Achievement Award , July 25, 2009

ICICI Bank won Asset Triple an Investment Awards for the Best Derivative House, India. In addition ICICI Bank were Highly commended, Local Currency Structured product, India for 1.5 year ADR GDR linkedRange Accrual Note., July 2009

ICICI bank won in three categories at World finance Banking awards on June 16 2009

Best NRI Services bank

Excellence in Private Banking, APAC Region

Excellence in Remittance Business, APAC Region

ICICI Bank Mobile Banking was adjudged "Best Bank Award for Initiatives in Mobile Payments and Banking" by IDRBT, on May 18, 2009in Hyderabad.

ICICI Bank's b2 branch free banking was adjudged "Best E-Banking Project Implementation Award 2008" by The Asian Banker, on May 11,2009 at the China World Hotel in Beijing.

ICICI Bank bags the Best bank in SME financing (Private Sector) at the Dun & Bradstreet Banking awards 2009.

ICICI Bank NRI services win the “Excellence in Business Model Innovation Award” in the eighth Asian Banker Excellence in Retail Financial Services Awards Program.

ICICI Bank's Rural Micro Banking and Agri-Business Group wins WOW Event & Experiential Marketing Award in two categories –“ Rural Marketing program of the year” and “Small Budget on Ground Promotion of the Year”. These awards were given for Cattle Loan' Kamdhenu Campaign' and 'Talkies on the move campaign' respectively.

ICICI Bank's Germany Branch has been certified by “Stiftung Warrentest”. ICICI Bank is ranked 2nd amongst 57 savings products across 19 banks

ICICI Bank Germany won the yearly banking test of the investor magazine €uro in the “call money” category.

The ICICI Bank was awarded the runner's up position in Gartner Business Intelligence and Excellence Award for Asia Pacific for its Business Intelligence functions.

ICICI Bank's Organizational Excellence Group was recently awarded ISO9001:2008 certification by TUV Nord. The scope of certification comprised processes around consulting and capability building on methods of quality & improvements.

ICICI Bank has been awarded the following titles under The Asset Triple A Country Awards for 2009:

Best Transaction Bank in India Best Trade Finance Bank in India Best Cash Management Bank in India Best Domestic Custodian in India

ICICI Bank has bagged the Best Cash Management Bank in India award for the second year in a row. The other awards have been bagged for the third year in a row.

ICICI Bank Canada received the prestigious Canadian Helen Keller Award at the Canadian Helen Keller Centre's Fifth Annual Luncheon in Toronto. The award was given to ICICI Bank its long-standing support to this unique training centre for people who are deaf-blind.

2011: ICICI Bank is the only Indian brand to figure in the BrandZ Top 100 Most Valuable Global Brands Report, second year in a row

2011: ICICI Bank ranked 5th in the list of "57 Indian Companies", and 288 the in World Rankings in Forbes Global 2000 list.

2011: ICICI Bank has won the "Banking Technology Awards 2010" at The Indian Banks Association in the following categories

2011: ICICI Bank was recognized for its Special Citation of the Fully Electronic Branch Service Channel, first set up at Hiranandani Estate, Thane, at the Financial Insights Innovation Awards held in conjunction with Asian Financial Services Congress

2011: For the second year in a row, ICICI Bank was ranked 70th in the Bran directory league tables of the worlds most valuable brands by, The Brand Finance® Banking 500

2011: ICICI Bank was ranked 1st in the Banking and Finance category and 9th in the "2010 Best Companies To Work For" by Business Today

2011: ICICI Bank UK, Hi SAVE product range has been awarded the Consumer Money facts Awards 2011 for the 'Best Online Savings Provider's.

ICICI BANK

ORGANISATIONAL STRUCTURE OF ICICI BANK

ICICI Bank’s organization structure is designed to be flexible and customer-focused, while seeking to ensure effective control and supervision and consistency in standards across the organization and align all areas of operations to overall organizational objectives.

The organization structure is divided into six principal groups

Retail Banking, Wholesale Banking, International Banking, Rural (Micro-Banking) Agriculture Banking, Government Banking, Corporate Center.

Retail Banking

The Retail Banking Group is responsible for products and services for retail customers and small enterprises including various credit products, liability products, distribution of third party investment and insurance products and transaction banking services.

Wholesale Banking

The Wholesale Banking Group is responsible for products and services for large and medium-sized corporate clients, including credit and treasury products, investment banking, project finance, structured finance and transaction banking services.

International Banking

The International Banking Group is responsible for its international operations, including operations in various overseas markets as well as its products and services for non-resident Indians and its international trade finance and correspondent banking relationships.

Rural and Agricultural Banking

The Rural, Micro-Banking & Agri-Business Group is responsible for envisioning and implementing rural banking strategy, including agricultural banking and micro-finance.

Government Banking

The Government Banking Group is responsible for government banking initiatives.

Corporate Center

The Corporate Center comprises the internal control environment functions (including operations, risk management, compliance, audit and legal); finance (including financial reporting, planning and strategy, asset liability management, investor relations and corporate communications);human rustics management; and facilities management & administration.

ICICI BANK

P RODUTS AND SERVICES

BANKING ACCOUNTS

ICICI Bank offers a wide range of banking accounts such as Current, Saving, Life Plus Senior, Recurring Deposit, Young Stars, Salary Account etc. tailor-made for every customer segments, from children to senior citizens. Convenience and ease to access are the benefits of ICICI Bank accounts. Young Stars Account

A special portal for children to learn banking basics, manage personal finances and have a lot of fun. Bank @ Campus

This student banking services gives students access to their account details at the click of a mouse. Plus, the student gets a cheque book, debit card and annual statements. Savings Accounts

Convenience is the name of the game with ICICI banks savings account. whether it is an ATM/debit card, easy withdrawal, easy loan options or internet banking, ICICI banks saving account always keep you in touch of money. Fixed Deposits

ICICI Bank offers a range of deposit solutions to meet varying needs at every stage of life. It offers a range of tenures and other features to suit all requirements.

INSURANCE The ICICI group offers a range of insurance products to cover varying needs ranging from life, pensions and health, to home, motor and travel insurance. The products are made accessible to customers through a wide network of advisors, banking partners, Corporate agents and brokers with the added convenience of being able to buy online. Life Insurance

The ICICI group provides the many life insurance products through ICICI Prudential Life Insurance Company. General Insurance

The ICICI group provides the many general insurance products like motor, travel and home insurance through ICICI Lombard General Insurance Company.

LOANS

ICICI bank offers a range of deposits solutions to meet varying needs at every stage of life. It offers a range of tenures and other features to suit all requirements. Home Loan

The No. 1 Home Loans Provider in the country, ICICI Bank Home Loans offers some unbeatable benefits to its customers - Doorstep Service, Simplified Documentation and Guidance throughout the Process. It's really easy!

Personal Loan

ICICI Bank Personal Loans are easy to get and absolutely hassle free. With minimum documentation you can now secure a loan for an amount upto Rs. 15 lakhs.

Vehicle Loans

ICICI bank is the No. 1 financer for car loans in the country. It has a Network of more than 2500 channel partners in over 1000 locations. Tie-ups with all leading automobile manufacturers to ensure the best deals. Flexible schemes & quick processing are the main advantages are here. Avail attractive schemes at competitive interest rates from the No 1 Financier for Two Wheeler Loans in the country . Finance facility upto 90% of the On Road Cost of the vehicle, repayable in convenient repayment options and comfortable tenors from 6 months to 36 months.

CARDS

ICICI Bank offers a variety of cards to suit different transactional needs. Its range includes Credit Cards, Debit Cards andPrepaid cards. These cards offer you convenience for financial transactionslike cash withdrawal, shopping and travel. These cards are widely acceptedboth in India and abroad. Credit Card

ICICI Bank Credit Cards give you the facility of cash, convenience and a range of benefits, anywhere in the world. These benefits range from lifetime free cards, Insurance benefits, global emergency assistance service, discounts, utility payments, travel discounts and much more.

Debit Card

The ICICI Bank Debit Card is a revolutionary form of cash that allows customers to access their bank account around the clock, around the world. The ICICI Bank Debit Card can be used for shopping at more than3.5 Lakh merchants in India and 24 million merchants worldwide.

Travel Card

ICICI Bank Travel Card. The Hassle Free way to Travel the world. Traveling with US Dollar, Euro, Pound Sterling or Swiss Francs; Looking for security and convenience ICICI Bank Travel Card is the best. Issued induplicate. Offers the Pin based security and has the convenience of usage of Credit or Debit card.

MOBILE BANKING

Bank on the move with ICICI Bank Mobile Banking. With ICICI Bank, Banking is no longer what it used to be. ICICI Bank offers Mobile Banking facility to all its Bank, Credit Card, Demat and Loan customers. ICICI Bank Mobile Banking can be divided into two broad categories of facilities. Alert facility

ICICI Bank Mobile Banking Alerts facility keeps you informed about the significant transactions in its Accounts. It keeps you updated wherever you go. Request facility

ICICI Bank Mobile Banking Requests facility enables you to query for its account balance.

Investment Products

Along with Deposit products and Loan offerings, ICICI Bank assists you to manage its finances by providing various investment options ranging from ICICI Bank Tax Saving Bonds to Equity Investments through Initial Public Offers and Investment in Pure Gold. ICICI Bank facilitates following investment products:

ICICI Bank Tax Saving Bonds Government of India Bonds Investment in Mutual Funds Initial Public Offers by Corporate Investment in "Pure Gold" Foreign Exchange Services Senior Citizens Savings Scheme, 2004.

TRADE-SERVICES

ICICI Bank offers online remittances as well as online processing of letters of credit and bank guarantees. Asset-Management

Prudential ICICI Asset Management Company offers a wide range of retail mutual fund products tailored to suit varied risk and maturity profiles.

Cash Management

ICICI Bank offers a complete range of highly customized solutions for managing both the collections and payments requirements of clients by leveraging technology. Daily customized transactions reports and real time web-enabled downloads, provide on-tap information facilitating effective working capital management.

Corporate Banking

ICICI Bank offers comprehensive and customized financial solutions for its corporate clients, including rupee and foreign currency debts, working capital credit, structured financing syndication and transaction banking products and services.

Internet Banking

Internet banking is available to all ICICI bank savings and deposit account holders, credit card, demat and loan customers. Internet banking service offers customers a world of convenience with services such as balance enquiry, transaction history, account statement, bill payments, fund transfers and accounts related service requests. ATMs

With more than 2500 ATMs across the country, ICICI Bank has one of the largest ATM networks in India.

Phone Banking

Phone banking offers 24*7 service across liability, asset and investment products to both retail and corporate customers.

NRI-Banking

A gamut of services to take care of all NRI banking needs including deposits, money transfers and private banking.

Money2India

A complete range of online and offline money transfer solutions to send money to India.

Property

For millions of home buyers across the country, ICICI Bank offers not just great deals on home loans but also a wealth of expert advice. ICICI Bank offers home search service which can help a customer identify the property of his choice based on his budget and other require

Demat Accounts

ICICI Banks demat services after unique features like e-constructions, consolidation, digitally signed statements, mobile requests and corporate benefit tracking.

Rural-Banking

Bank offers technology-based solutions, financial innovations and multiple delivery channels to meet the financial needs of rural areas.

Microfinance

ICICI Bank assists over 2.5 million low income clients to build livelihoods by partnering with over 100 microfinance institutions.

Branches

ICICI Bank has a network of over 630 branches (of which 51 are extension counters) across the country. The network puts a wide range of banking products and financial services within easy reach of retail and corporate customers.

ICICI BANK

RISK AS P ECTS OF ICICI BANK

Risk Management

Risk is an integral part of the banking business and bank aim at delivering superior shareholder value by achieving an appropriate trade-off between risk and returns. Bank is exposed to various risks, including credit risk, market risk and operational risk. Bank’s risk management strategy is based on a clear understanding of various risks, disciplined risk assessment and measurement procedures and continuous monitoring. The policies and procedures established for this purpose are continuously benchmarked with international best practices. Bank has two dedicated groups, the RISK MANAGEMENT GROUP (RMG) and COMPLIANCE &AUDIT GROUP (CAG) which is responsible for assessment, management and mitigation of risk in ICICI Bank. These groups from part of the corporate center are completely independent of all business operations and are accountable to the Risk and Audit committees of the Board of directors. RMG is further organized into the Credit Risk Management group, Market Risk Management group, Retail Risk Management group and Operational Risk Management group. CAG is further organized into the Credit Policies, RBI Inspection & Anti-Money Laundering Group and the Internal Audit Group.

Credit Risk

Credit risk is the risk that a borrower is unable to meet its financial obligations to the lender. Bank measure, monitor and manage credit risk for each borrower and also at the portfolio level. Bank has standardized credit-approval processes, which include a well-established procedure for comprehensive credit appraisal and rating. ICICI Bank has well developed internal credit rating methodologies for rating obligors. The rating factors in quantitative, qualitative issues and credit enhancement features specific to the transaction.

The rating serves as a key input in the approval as well as post-approval credit processes. Industry knowledge is constantly updated through field visits and interactions with clients, regulatory bodies and industry experts. In retail credit operations, the Board or a Board Committee approves all products, policies and authorizations. Credit approval authority lies only with the credit officers who are distinct from the sales team. Credit scoring models are used in the case of certain products like credit cards. External agencies such as field investigation agencies and credit processing agencies are used to facilitate a comprehensive due diligence process including visits to offices and homes in the case of loans to individual borrowers.

Market Risk

Market risk is the risk of loss resulting from changes in interest rates, foreign currency exchange rates, equity prices and commodity prices. The objective of market risk management is to minimize the impact of losses on earnings and equity capital due to market risk. Market risk policies include the Investment Policy and the Asset-Liability Management (ALM)Policy. The policies are approved by the Board of Directors. The Asset Liability Management Committee (ALCO) of the Board of Directors stipulate liquidity and interest rate risk limits, monitors adherence to limits, articulates the organizations interest rate view and determines the strategy in light of the current and expected environment. These policies and processes are articulated in the ALPM policy. The investment policy addresses issues related to investment in various trading products. RMG exercises independent control over the process of market risk management and recommends changes in process and methodologies for measuring market risk Interest rate risk is measured through the use of re-pricing gap analysis and duration analysis. Liquidity risk is measured through gap analysis. Bank ensure adequate liquidity at all time through systematic funds planning and maintenance of liquid investment as well as focusing on more stable funding sitsces such as retail deposits. ICICI Bank limit exposure to exchange rate risk by

stipulating position limits. The treasury Middle Office Group monitors the asset-liability position under the supervision of the ALCO. The Treasury Middle Office Group is also responsible for processing treasury transactions, tracking the daily funds position and complying with all treasury related management and regulatory reporting requirements.

Operational Risk

Operational risk is the risk of loss that can result from a verified factors, including failure to obtain proper internal authorizations, improperly documented transactions, failure of operational and information security procedures, computer systems, software or equipment, fraud, inadequate training and employee errors. Bank’s approach to operational risk management is designed to mitigate operational risk by maintaining a comprehensive system of internal controls, establishing systems and procedures to monitor transactions, maintaining key back-up procedures and undertaking regular contingency planning. Effective operational risk management system would ensure that bank has sufficient information to make appropriate decisions about additional controls, adjustments to controls, or other risk responses. Operational risk management policy aims at minimizing losses and customer dissatisfaction due to failure in processes, focusing on flaws in products and their design that can expose the bank to losses due to fraud, analyzing the impact of failures in systems, developing mitigates to minimize the impact and developing plans to meet external shocks that can adversely impact continuity in the bank’s operations

ICICI BANK

FUTURE AS P ECTS OF ICICI BANK The following are some of the future aspects of ICICI bank which it wants to fulfill in the future:

To be the leading provider of financial services in India and a major global bank.

The bank will try to leverage the people, technology, speed and financial capital to: Be the banker of first choice for our customers by delivering high quality, world-class products and services.

To expand the frontiers of our business globally.

To play a proactive role in the full realization of India’s potential.

To maintain a healthy financial profile and diversify our earnings across businesses and geographies.

To maintain high standards of governance and ethics.

To contribute positively to the various countries and markets in which we operate.

To create value for our stakeholders.

ICICI BANK

SUBSIDIARIES OF ICICI BANK

ICICI Prudential Life Insurance

ICICI Prudential Life Insurance Company is a joint venture between ICICI Bank - one of India's foremost financial services companies-and Prudential plc - a leading international financial services group head quartered in the United Kingdom. Total capital infusion stands at Rs. 47.80 billion, with ICICI Bank holding a stake of 74% and Prudential plc holding 26%. It began its operations in December 2000 after receiving approval from Insurance Regulatory Development Authority (IRDA). Today, our nation-wide team comprises of 2074 branches (inclusive of 1,116 micro-offices), over225,000 advisors; and 7 bancassurance partners. ICICI Prudential is the first life insurer in India to receive a National Insurer Financial Strength rating of AAA (Ind) from Fitch ratings. For three years in a row, ICICI Prudential has been voted as India's Most Trusted Private Life Insurer, by The Economic Times - AC Nielsen ORG Marg survey of 'Most Trusted Brands'. As we grow our distribution, product range and customer base, we continue to tirelessly uphold our commitment to deliver world-class financial solutions to customers all over India.

ICICI Lombard

ICICI Lombard is a 74:26 joint venture between ICICI Bank Limited, India’s second largest bank with USD 75 billion in assets and Fairfax Financial Holdings Limited, a Canada based USD 27 billion diversified financial services company engaged in general insurance, reinsurance, insurance claims management and investment management. ICICI Lombard is the largest private sector general insurance company in India with a Gross Written Premium (GWP) of Rs. 34,198.4million for the year ended March 31, 2009. The company presently has around4,777 employees in 357 branches. In the financial year ended March 31, 2009,the company issued over 4 million policies and serviced over 33 lakh claims. The company has a claim disposal ratio of 97% (percentage of claims) settled against claims reported as on March 31, 2009Lombard Canada Ltd, a group company

of Fairfax Financial Holdings Limited, is one of Canada's oldest property and casualty insurers. It is a leading insurance management company responsible for providing insurance management services for all of the Lombard group's commercial, personal, and specialized insurance companies. Lombard Canada Ltd. has its head office in Toronto, Canada and has annual sales in excess of $977 million and is a wholly owned subsidiary of Fairfax Financial Holdings Limited (FFH on Toronto Stock Exchange). It has received an A- rating from A.M. Best Company and claims paying ability received an A+ rating from Duff & Phelps Credit Rating Co. ICICI Lombard has been assigned a domestic rating of I AAA by ICRA(an associate of Moody’s Investors Service) for highest claim paying ability and a fundamentally strong position. ICICI Lombard allows instant policy issuance and renewal through its website www.icicilombard.com for all retail insurance products including Car Insurance, Health Insurance, Travel Insurance, Two Wheeler Insurance and Home Insurance. There are multiple payment options available including internet banking, credit card, debit card and cash card. ICICI Lombard Auto Insurance has been rated highest in customer satisfaction by J.D. Power Asia Pacific in India among 11 auto insurance providers. The company has been conferred the Golden Peacock- Eco Innovation Award of 2009 for weather insurance and the Customer and Brand Loyalty award in the Insurance Sector - Non-Life at the 2nd Loyalty awards,2009. It was awarded the General Insurance Company of the Year at the 11thAsia Insurance Industry Awards. The company also won the NDTV Profit Business Leadership Award 2007 and was adjudged as the most Customer Responsive Company in the Insurance category at the Economic Times Avaya Global Connect Customer Responsiveness Award 2006. It has the Gold Shield for Excellence in Financial Reporting by the ICAI (Institute of Chartered Accountants of India) for the year ended March 31, 2006.

ICICI Prudential Mutual Funds

ICICI Prudential Asset Management Company enjoys the strong parentage of Prudential plc, one of UK's largest players in the insurance &fund management sectors and ICICI Bank, a well-known and trusted name in financial services in India. ICICI Prudential Asset Management Company in as pan of just over eight years, has forged a position of pre-eminence in the Indian Mutual Fund industry as one of the largest asset management companies in the country with average assets under management of Rs.82,460.91 Corers (as of Dec 31, 2009). The Company manages a comprehensive range of schemes to meet the varying investment needs of its investors spread across 230 cities in the country.

ICICI Home Finance

ICICI Home Finance Company Limited ("ICICI Home Finance" or "ICICIHFC") is one of the leaders in the Indian mortgage finance and realty space. Part of the ICICI Group, we have been driving innovation and growth in this sector. The company's promoter is ICICI Bank Limited. The company’s vision as a growing housing finance company is to make the dream of owning a new home come true, for millions of Indians. Their ranges of innovative products, from different type of home loans to property related services help meet these dreams.

ICICI BANK

FINANCIAL STATEMENT OF ICICI BANK

Balance Sheet of ICICI Bank ------------------- in Rs. Cr. -------------------

Mar '11 Mar '10 Mar '09 Mar '08 Mar '07

12 mths 12 mths 12 mths 12 mths 12 mths

Capital and Liabilities:Total Share Capital 1,151.82 1,114.89 1,463.29 1,462.68 1,249.34Equity Share Capital 1,151.82 1,114.89 1,113.29 1,112.68 899.34Share Application Money 0.29 0.00 0.00 0.00 0.00Preference Share Capital 0.00 0.00 350.00 350.00 350.00Reserves 53,938.82 50,503.48 48,419.73 45,357.53 23,413.92Revaluation Reserves 0.00 0.00 0.00 0.00 0.00Net Worth 55,090.93 51,618.37 49,883.02 46,820.21 24,663.26Deposits 225,602.11 202,016.60 218,347.82 244,431.05 230,510.19Borrowings 109,554.28 94,263.57 67,323.69 65,648.43 51,256.03Total Debt 335,156.39 296,280.17 285,671.51 310,079.48 281,766.22Other Liabilities & Provisions 15,986.35 15,501.18 43,746.43 42,895.39 38,228.64Total Liabilities 406,233.67 363,399.72 379,300.96 399,795.08 344,658.12



AssetsCash & Balances with RBI 20,906.97 27,514.29 17,536.33 29,377.53 18,706.88Balance with Banks, Money at Call

13,183.11 11,359.40 12,430.23 8,663.60 18,414.45

Advances 216,365.90 181,205.60 218,310.85 225,616.08 195,865.60Investments 134,685.96 120,892.80 103,058.31 111,454.34 91,257.84Gross Block 9,107.47 7,114.12 7,443.71 7,036.00 6,298.56Accumulated Depreciation 4,363.21 3,901.43 3,642.09 2,927.11 2,375.14Net Block 4,744.26 3,212.69 3,801.62 4,108.89 3,923.42Capital Work In Progress 0.00 0.00 0.00 0.00 189.66Other Assets 16,347.47 19,214.93 24,163.62 20,574.63 16,300.26Total Assets 406,233.67 363,399.71 379,300.96 399,795.07 344,658.11

Contingent Liabilities 883,774.77 694,948.84 803,991.92 371,737.36 177,054.18

Bills for collection 47,864.06 38,597.36 36,678.71 29,377.55 22,717.23Book Value (Rs) 478.31 463.01 444.94 417.64 270.37

ICICI BANK

PROFIT & LOSSACCOUNT OF ICICI BANK

Profit & Loss account of ICICI Bank ------------------- in Rs. Cr. -------------------



Income

Interest Earned 25,974.05 25,706.93 31,092.55 30,788.34 22,994.29

Other Income 7,108.91 7,292.43 8,117.76 8,878.85 6,962.95

Total Income 33,082.96 32,999.36 39,210.31 39,667.19 29,957.24

Expenditure

Interest expended 16,957.15 17,592.57 22,725.93 23,484.24 16,358.50

Employee Cost 2,816.93 1,925.79 1,971.70 2,078.90 1,616.75

Selling and Admin Expenses 3,785.13 6,056.48 5,977.72 5,834.95 4,900.67

Depreciation 562.44 619.50 678.60 578.35 544.78

Miscellaneous Expenses 3,809.93 2,780.03 4,098.22 3,533.03 3,426.32

Preoperative Exp Capitalised 0.00 0.00 0.00 0.00 0.00

Operating Expenses 8,594.16 10,221.99 10,795.14 10,855.18 8,849.86

Provisions & Contingencies 2,380.27 1,159.81 1,931.10 1,170.05 1,638.66

Total Expenses 27,931.58 28,974.37 35,452.17 35,509.47 26,847.02



Net Profit for the Year 5,151.38 4,024.98 3,758.13 4,157.73 3,110.22

Extraordionary Items -2.17 0.00 -0.58 0.00 0.00

Profit brought forward 3,464.38 2,809.65 2,436.32 998.27 293.44

Total 8,613.59 6,834.63 6,193.87 5,156.00 3,403.66

Preference Dividend 0.00 0.00 0.00 0.00 0.00

Equity Dividend 1,612.58 1,337.95 1,224.58 1,227.70 901.17

Corporate Dividend Tax 202.28 164.04 151.21 149.67 153.10

Per share data (annualised)

Earning Per Share (Rs) 44.73 36.10 33.76 37.37 34.59

Equity Dividend (%) 140.00 120.00 110.00 110.00 100.00

Book Value (Rs) 478.31 463.01 444.94 417.64 270.37

Appropriations

Transfer to Statutory Reserves 1,780.29 1,867.22 2,008.42 1,342.31 1,351.12

Transfer to Other Reserves 0.26 1.04 0.01 0.01 0.00

Proposed Dividend/Transfer to Govt 1,814.86 1,501.99 1,375.79 1,377.37 1,054.27

Balance c/f to Balance Sheet 5,018.18 3,464.38 2,809.65 2,436.32 998.27

Total 8,613.59 6,834.63 6,193.87 5,156.01 3,403.66

ICICI BANK

CAPITAL STRUCTURE OF ICICI BANK

Capital Structure (ICICI Bank)

Period Instrument Authorized Capital

Issued Capital

- P A I D U P -

From To (Rs. cr) (Rs. cr) Shares (nos) Face Value Capital

2010 2011 Equity Share 1275 1151.77 1151772372 10 1151.77

2009 2010 Equity Share 1275 1114.85 1114845314 10 1114.85

2008 2009 Equity Share 1275 1113.25 1113250642 10 1113.25

2007 2008 Equity Share 1275 1112.69 1112687495 10 1112.69

2006 2007 Equity Share 1000 899.27 899266672 10 899.27

2005 2006 Equity Share 1000 889.82 889823901 10 889.82

2004 2005 Equity Share 1550 616.39 616391905 10 616.39

2003 2004 Equity Share 1550 613.02 613021301 10 613.02

2001 2002 Equity Share 300 220.36 220358680 10 220.36

2000 2001 Equity Share 300 196.82 196818880 10 196.82

1999 2000 Equity Share 300 196.82 196818880 10 196.82

1997 1999 Equity Share 300 165 165000700 10 165

1995 1997 Equity Share 300 150 150000700 10 150

1994 1995 Equity Share 300 150 700 10 0

ICICI BANK

CASH FLOW OF ICICI BANK

Cash Flow of ICICI Bank ------------------- in Rs. Cr. -------------------



Net Profit Before Tax 6760.70 5345.32 5116.97 5056.10 3648.04

Net Cash From Operating Activities

-6908.92 1869.21 -14188.49 -11631.15 23061.95

Net Cash (used in)/fromInvesting Activities

-2108.82 6150.73 3857.88 -17561.11 -18362.67

Net Cash (used in)/from Financing Activities

4283.20 1382.62 1625.36 29964.82 15414.58

Net (decrease)/increase In Cash and Cash Equivalents

-4783.61 8907.13 -8074.57 683.55 20081.10

Opening Cash & Cash Equivalents

38873.69 29966.56 38041.13 37357.58 17040.22

Closing Cash & Cash Equivalents

34090.08 38873.69 29966.56 38041.13 37121.32

ICICI BANK

KEY FINANCIAL RATIO OF ICICI BANK

Key Financial Ratios of ICICI Bank ------------------- in Rs. Cr. -------------------

Mar’11 Mar '10 Mar '09 Mar '08 Mar '07

Investment Valuation Ratios

Face Value 10.00 10.00 10.00 10.00 10.00

Dividend Per Share 14.00 12.00 11.00 11.00 10.00

Operating Profit Per Share (Rs) 64.08 49.80 48.58 51.29 42.19

Net Operating Profit Per Share (Rs) 281.04 293.74 343.59 354.71 316.45

Free Reserves Per Share (Rs) 358.12 356.94 351.04 346.21 199.52

Bonus in Equity Capital -- -- -- -- --

Profitability Ratios

Interest Spread 4.01 5.66 3.66 3.51 3.43

Adjusted Cash Margin(%) 17.52 13.64 11.45 11.81 12.30

Net Profit Margin 15.91 12.17 9.74 10.51 10.81

Return on Long Term Fund(%) 42.97 44.72 56.72 62.34 82.46

Return on Net Worth(%) 9.35 7.79 7.58 8.94 13.17

Adjusted Return on Net Worth(%) 9.27 7.53 7.55 8.80 12.31

Return on Assets Excluding Revaluations

478.31 463.01 444.94 417.64 270.37

Return on Assets Including Revaluations

478.31 463.01 444.94 417.64 270.37

Management Efficiency Ratios

Interest Income / Total Funds 8.41 8.82 9.82 10.60 9.55

Net Interest Income / Total Funds 4.01 4.08 3.99 4.29 4.06

Non Interest Income / Total Funds -- 0.08 0.08 0.02 0.10

Interest Expended / Total Funds 4.41 4.74 5.83 6.31 5.49

Operating Expense / Total Funds 2.09 2.59 2.60 2.76 2.79

Profit Before Provisions / Total Funds

1.77 1.41 1.30 1.40 1.19

Net Profit / Total Funds 1.34 1.08 0.96 1.12 1.04

Loans Turnover 0.17 0.17 0.18 0.20 0.17

Total Income / Capital Employed(%) 8.41 8.90 9.90 10.62 9.65

Interest Expended / Capital Employed(%)

4.41 4.74 5.83 6.31 5.49

Total Assets Turnover Ratios 0.08 0.09 0.10 0.11 0.10

Asset Turnover Ratio 3.55 4.60 5.14 5.61 4.52

Profit And Loss Account Ratios

Interest Expended / Interest Earned 65.29 68.44 73.09 76.28 71.14

Other Income / Total Income 0.02 0.92 0.86 0.17 1.07

Operating Expense / Total Income 24.81 29.05 26.22 26.00 28.87

Selling Distribution Cost 0.94 0.72 1.74 4.43 6.12

Composition

Balance Sheet Ratios

Capital Adequacy Ratio 19.54 19.41 15.53 13.97 11.69

Advances / Loans Funds(%) 64.96 58.57 69.86 72.67 77.72

Debt Coverage Ratios

Credit Deposit Ratio 87.81 90.04 91.44 84.99 83.83

Investment Deposit Ratio 59.77 53.28 46.35 42.68 41.15

Cash Deposit Ratio 11.32 10.72 10.14 10.12 6.99

Total Debt to Owners Fund 4.10 3.91 4.42 5.27 9.50

Financial Charges Coverage Ratio 0.44 0.33 0.25 1.25 1.25

Financial Charges Coverage Ratio Post Tax

1.34 1.26 1.20 1.20 1.22

Leverage Ratios

Current Ratio 0.11 0.14 0.13 0.11 0.09

Quick Ratio 15.86 14.70 5.94 6.42 6.04

Cash Flow Indicator Ratios

Dividend Payout Ratio Net Profit 35.23 37.31 36.60 33.12 33.89

Dividend Payout Ratio Cash Profit 31.76 32.33 31.00 29.08 28.84

Earning Retention Ratio 64.49 61.40 63.23 66.35 64.80

Cash Earning Retention Ratio 68.01 66.70 68.87 70.51 70.22

AdjustedCash Flow Times 39.77 44.79 49.41 52.34 65.12

Mar '11

Mar '10 Mar '09 Mar '08 Mar '07

Earnings Per Share 44.73 36.10 33.76 37.37 34.59

Book Value 478.31 463.01 444.94 417.64 270.37

ICICI BANK

COMPETITION

Name Last Price Market Cap.(Rs. cr.)

Net InterestIncome

Net Profit Total Assets

HDFC Bank 458.00 107,036.20 19,928.21 3,926.39 277,352.61ICICI Bank 868.75 100,110.41 25,974.05 5,151.38 406,233.67Axis Bank 1,072.70 44,230.24 15,154.81 3,388.49 242,713.37Kotak Mahindra 461.75 34,068.39 4,303.56 818.18 50,850.66IndusInd Bank 264.10 12,306.24 3,589.36 577.32 45,635.85YES BANK 272.25 9,478.18 4,041.74 727.13 59,007.00Federal Bank 369.45 6,319.35 4,052.03 587.08 51,456.37ING Vysya Bank 301.65 4,512.16 2,694.06 318.65 39,013.98Karur Vysya 366.50 3,928.16 2,217.69 415.59 28,224.84JK Bank 788.40 3,821.99 3,713.13 615.20 50,508.15South Ind Bk 22.00 2,486.14 2,446.01 292.56 32,820.21StanChart IDR 79.20 1,900.80 - - 1,945,725.80City Union Bank 44.45 1,807.85 1,218.41 215.05 14,591.52Karnataka Bank 85.00 1,599.75 2,370.84 204.61 31,693.01Lakshmi Vilas 98.55 961.44 1,064.84 101.14 10,486.28DCB 44.90 899.01 536.26 21.43 7,372.33Dhanlaxmi Bank 75.50 642.78 906.42 26.06 14,268.16Gold BeES 2,534.30 260.03 - - -

ICICI BANK

COMPITATION BETWEEN ICICI OR OTHERS BANK

Balance Sheet ------------------- in Rs. Cr. -------------------

ICICI Bank

HDFC Bank Axis Bank Kotak Mahindra IndusInd Bank


Capital and Liabilities:

Total Share Capital 1,151.82 465.23 410.55 368.44 465.97

Equity Share Capital 1,151.82 465.23 410.55 368.44 465.97

Share Application Money 0.29 0.00 0.00 0.00 7.98

Preference Share Capital 0.00 0.00 0.00 0.00 0.00

Reserves 53,938.82 24,914.04 18,588.28 6,464.95 3,350.92

Revaluation Reserves 0.00 0.00 0.00 0.00 225.35

Net Worth 55,090.93 25,379.27 18,998.83 6,833.39 4,050.22

Deposits 225,602.11 208,586.41 189,237.80 29,260.97 34,365.37

Borrowings 109,554.28 14,394.06 26,267.88 11,723.95 5,525.42

Total Debt 335,156.39 222,980.47 215,505.68 40,984.92 39,890.79

Other Liabilities & Provisions 15,986.35 28,992.86 8,208.86 3,032.36 1,694.83

Total Liabilities 406,233.67 277,352.60 242,713.37 50,850.67 45,635.84

ICICI Bank

HDFC Bank Axis Bank Kotak Mahindra IndusInd Bank


Assets

Cash & Balances with RBI 20,906.97 25,100.82 13,886.16 2,107.72 2,456.04

Balance with Banks, Money at Call 13,183.11 4,568.02 7,522.49 363.26 1,568.56

Advances 216,365.90 159,982.67 142,407.83 29,329.31 26,165.65

Investments 134,685.96 70,929.37 71,991.62 17,121.44 13,550.81

Gross Block 9,107.47 5,244.21 3,426.49 831.80 971.26

Accumulated Depreciation 4,363.21 3,073.56 1,176.03 406.20 399.20

Net Block 4,744.26 2,170.65 2,250.46 425.60 572.06

Capital Work In Progress 0.00 0.00 22.69 0.00 24.41

Other Assets 16,347.47 14,601.08 4,632.12 1,503.33 1,298.32

Total Assets 406,233.67 277,352.61 242,713.37 50,850.66 45,635.85

Contingent Liabilities 883,774.77 559,681.87 429,069.63 12,291.30 79,647.25

Bills for collection 47,864.06 28,869.10 57,400.80 4,470.06 7,860.30

Book Value (Rs) 478.31 545.53 462.77 92.74 81.95

Profit & Loss account ------------------- in Rs. Cr. -------------------

ICICI Bank

HDFC Bank Axis Bank Kotak MahindraIndusInd

Bank


Income

Interest Earned 25,974.05 19,928.21 15,154.81 4,303.56 3,589.36

Other Income 7,108.91 4,433.51 4,632.13 507.56 713.66

Total Income 33,082.96 24,361.72 19,786.94 4,811.12 4,303.02

Expenditure

Interest expended 16,957.15 9,385.08 8,591.82 2,058.49 2,212.86

Employee Cost 2,816.93 2,836.04 1,613.90 783.83 382.65

Selling and Admin Expenses 3,785.13 2,510.82 2,406.59 487.82 390.46

Depreciation 562.44 497.41 289.59 98.27 60.55

Miscellaneous Expenses 3,809.93 5,205.97 3,496.55 564.53 679.17

Preoperative Exp Capitalised 0.00 0.00 0.00 0.00 0.00

Operating Expenses 8,594.16 8,045.36 5,734.55 1,528.58 1,169.72

Provisions & Contingencies 2,380.27 3,004.88 2,072.08 405.87 343.11

Total Expenses 27,931.58 20,435.32 16,398.45 3,992.94 3,725.69

ICICI Bank

HDFC Bank Axis Bank Kotak MahindraIndusInd

Bank


Net Profit for the Year 5,151.38 3,926.40 3,388.49 818.18 577.33

Extraordionary Items -2.17 -2.65 0.00 0.00 0.00

Profit brought forward 3,464.38 4,532.79 3,427.43 965.91 391.51

Total 8,613.59 8,456.54 6,815.92 1,784.09 968.84

Preference Dividend 0.00 0.00 0.00 0.00 0.00

Equity Dividend 1,612.58 767.62 670.36 36.88 93.23

Corporate Dividend Tax 202.28 124.53 0.00 4.37 15.12

Per share data (annualised)

Earning Per Share (Rs) 44.73 84.40 82.54 11.10 12.39

Equity Dividend (%) 140.00 165.00 140.00 10.00 20.00

Book Value (Rs) 478.31 545.53 462.77 92.74 81.95

Appropriations

Transfer to Statutory Reserves 1,780.29 997.52 836.95 207.41 146.12

Transfer to Other Reserves 0.26 392.64 338.84 40.91 0.01

Proposed Dividend/Transfer to Govt 1,814.86 892.15 670.36 41.25 108.35

Balance c/f to Balance Sheet 5,018.18 6,174.24 4,969.77 1,494.52 714.36

Total 8,613.59 8,456.55 6,815.92 1,784.09 968.84

CASH FLOW ------------------- in Rs. Cr. -------------------

ICICI Bank

Axis Bank

IndusInd Bank

HDFC Bank

Kotak Mahindra

Mar '11 Mar '11 Mar '11 Mar '11 Mar '11 12 mths 12 mths 12 mths 12 mths 12 mths

Net Profit Before Tax 6760.70 5135.66 577.33 5818.66 1187.68Net Cash From Operating Activities -6908.92 11425.07 609.10 -375.83 -1474.47Net Cash (used in)/fromInvesting Activities

-2108.82 -13985.33 -21.32 -1122.74 -78.99

Net Cash (used in)/from Financing Activities

4283.20 8769.69 833.64 1227.99 1724.19

Net (decrease)/increase In Cash and Cash Equivalents

-4783.61 6204.75 1421.41 -273.56 170.72

Opening Cash & Cash Equivalents 38873.69 15203.91 2603.18 29942.40 2300.26Closing Cash & Cash Equivalents 34090.08 21408.66 4024.60 29668.83 2470.98

ICICI BANK

Dividend Summary

For the year ending March 2011, ICICI Bank has declared an equity dividend of 140.00% amounting to Rs 14 per share. At the current share price of Rs 868.75 this results in a dividend yield of 1.61%.

The company has a good dividend track report and has consistently declared dividends for the last 5 years.

* As per the Profit & Loss account

Dividend Declared

Announcement Date

Effective Date

Dividend Type

Dividend (%)

Remarks

28-04-11 02-06-11 Final 140.00 -

26-04-10 10-06-10 Final 120.00 -

27-04-09 11-06-09 Final 110.00 -

28-04-08 10-07-08 Final 110.00 AGM

30-04-07 14-06-07 Final 100.00 AGM

29-04-06 06-07-06 Final 85.00 AGM

ICICI BANK

FINISHED PRODUCT OF ICICI BANK

Finished Products--------------------------- in Rs. Cr.

---------------------------Mar 2011

Product Name Unit InstalledCapacity

ProductionQuantity

SalesQuantity

SalesValue

Interest & Discount on - NA NA NA 16,424.78

Advances & BillsIncome From Investment - NA NA NA 7,905.19Commission, Exchange & Brokerage

- NA NA NA 5,514.64

Interest - NA NA NA 1,277.31Dividend - NA NA NA 411.35Interest On Balances with RBI and Other Inter-Bank Funds

- NA NA NA 366.77

Income From Sale Of Share & Securities

- NA NA NA 217.61

Total 32,117.65

ICICI BANK

LISTING DETAILS OF ICICI BANK

Listing Details - ICICI Bank

Key Dates

Year Ending Month Mar

AGM Date (Month) Jun

Book Closure Date (Month) Jun

Listing Information

Face Value Of Equity Shares 10

Market Lot Of Equity Shares 1

BSE Code 532174

NSE Code ICICIBANK

BSE Group A

Whether The Company Forms A Part Of The Following Indices -

Sensex YesNifty YesBSE-100 YesBSE-200 YesS&P CNX 500 YesCNX Midcap NoCNX FMCG No

ICICI BANK

BOARD MEETINGS SUMMARY

The last board meeting of ICICI Bank was held on July 29, 2011 for Quarterly Results

Board Meetings (ICICI Bank)

Meeting Date Remark

29-07-2011 Quarterly Results

28-04-2011 Audited Results & Dividend




23-05-2010 Others

18-05-2010 Amalgamation

30-04-2010 Appointment / Resignation of Director's





25-04-2009 Audited Results, Dividend & Others



ICICI BANK

AUDITOR’S REPORT OF ICICI BANK

Auditor's Report (ICICI Bank) Year End : Mar '111. We have audited the attached balance sheet of ICICI Bank Limited (theBank) as at 31 March 2011 and also the profit and loss account and cash flow statement for the year ended ori that date annexed thereto. These financial statements are the responsibility of the Banks management. Our responsibility is to express an opinion on these financial statements based on our audit. Incorporated in the said financial statements are the returns of the Singapore, Bahrain and Hong Kong branches of the Bank, audited by other auditors. 2. We conducted our audit in accordance with auditing standards generally accepted in India. Those Standards rsquire that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that ou- audit provides a reasonable basis for our opinion. 3. The balance sheet and profit and loss account are drawn up in conformity with Forms A and B (revised) of the Third Schedule to the Banking Regulation Act, 1949, read with Section 211 of the Companies Act, 1956. 4. We did not audit the financial statements of Singapore, Bahrain and Hong Kong branches, whose financial statements reflect total assets of Rs. 850,507.9 million as at 31 March 2011, the total revenue of Rs. 42,480.8 million for the year ended 31 March 2011 and net cash flows amounting to Rs. 39,302.7 million for the year ended 31 March 2011. These financial statements have been audited by other auditors, duly qualified to acts as auditors in the country of incorporation of the said branches, whose reports have been furnished to us, and our opinion is based solely on the report of other auditors.

5. We report that: a) We have obtained all the information and explanations, which to the best of our knowledge and belief were necessary for the purposes of our audit and have found them to be satisfactory; b) In our opinion, the transactions of the Bank which have come to our notice have been within its powers; c) In our opinion, proper books of account as required by law have been kept by the Bank so far as appears from our examination of those books and proper returns adequate for the purposes of our audit have been received from branches not visited by us. The Branch Auditors Report(s) have been forwarded to us and have been appropriately dealt with; d) The balance sheet, profit and loss account and cash flow statement dealt with by this report are in agreement with the books of account; e) In our opinion, the balance sheet, profit and loss account and cash flow statement dealt with by this report comply with the accounting standards referred to in sub section (3C) of Section 211 of the Companies Act, insofar as they apply to the Bank; f) On the basis of written representations received from the directors, as on 31 March 2011, and taken on record by the Board of Directors, we report that none of the directors is disqualified from being appointed as a director in terms of clause (g) of sub section (1) of Section 274 of the Companies Act, 1956; g) In our opinion and to the best of our information and according to the explanations given to us, the said accounts give the information required by the Companies Act, 1956 in the manner so required for banking companies, and give a true and fair view in conformity with the accounting principles generally accepted in India; i. in case of the balance sheet, of the state of the affairs of the Bank as at 31 March 2011;

ii. in case of the profit and loss account, of the profit for the year ended on that date; and iii. in case of of cash flow statement, of the cash flows for the year ended on that date. For S.R. Batliboi & Co. Firm registration number: 301003E Chartered Accountants per Shrawan Jalan Partner Membership No.: 102102 Mumbai April 28, 2011

ICICI BANK

CASE STUDY OF ICICI BANK

OVERVIEW

The ChallengeBusiness growth by addressing the more lucrative and growing segment of middle-class consumers andemerging corporate.

The SolutionStrategic adoption of technology to ensure that ICICI transforms into a universal bank, which will providefast and efficient customer service besides offering the whole gamut of banking and financial services.

The BenefitThe bank has benefited in the form of lower Total Cost of Ownership (TCO), improved efficiency, easymanagement of volume growth, greater responsiveness to market opportunities and of course, numerous

accolades from industry-watchers.

KEY BUSINESS DRIVERS

ICICI Bank was set up when the process of deregulation and liberalization had just begun in India, and the Reserve Bank of India (India’s central bank) had paved the way for private players in the banking sector, which at that time was dominated by state-owned and foreign banks. Serving a majority of the country’s populace, state-owned banks had a large branch network, with minimal or no automation and had little focus on service. Foreign banks, on the other hand, deployed high-end technology, had innovative product offerings, but had a very small branch network that serviced only corporate and individuals with high net-worth. Sensing an untapped opportunity, ICICI Bank decided to target India’s burgeoning middle class and corporate segment by offering a high level of customer service and efficiency that rivaled the foreign banks, on a much larger scale, at a lower cost. A crucial aspect of this strategy was the emphasis on technology. ICICI Bank positioned itself as technology-savvy, customer-friendly bank.

To support its technology-focused strategy, ICICI Bank needed a robust technology platform that would help it achieve its business goals. After an intense evaluation of several global vendors, ICICI Bank identified Infosys as its technology partner and selected Finacle, the universal banking solution from Infosys, as its core banking platform. An open systems approach and low Total Cost of Ownership (TCO) were some of the key benefits Finacle offered the bank. Unlike most banks of that era, ICICI Bank was automated from day one, when its first branch opened in the city of Chennai.

“After evaluation of numerous products, we chose Finacle, universal banking solution from Infosysfor its future-proof technology, best-of-breed retail and corporate banking features, scalablearchitecture and proven implementation track record. Finacle has enabled ICICI Bank to achievecompetitive advantage by enabling rapid roll out of new products, faster customer service andreduced time-to-market, to cater to the ever-growing needs of customers. Its open architecture andflexibility has enabled easy integration with multiple systems.”

SOLUTION OVERVIEW

One of the biggest challenges for Finacle was ensuring Straight Through Processing (STP) ofmost of the financial transactions. With the ICICI group having several companies under itsumbrella, Finacle needed to seamlessly integrate with multiple applications such as credit cards, mutual funds, brokerage, call center and data warehousing systems. Another key challenge was managing transaction volumes. ICICI Bank underwent a phase of organic and inorganic growth, first by acquiring Bank of Madura followed by a reverse merger of the bank with its parent organization, ICICI Limited. The scalable and open systems-based architecture enabled Finacle to successfully manage the resultant increase in transaction levels from 400,000 transactions a day, in 2000 to nearly 2.1 million, by 2005, with an associated growth in peak volumes by 5.5 times. WithFinacle, the bank currently has the ability to process 0.27 million checks, per day and manage 7000 concurrent users. Over the years, the strategic partnership between ICICI Bank and Infosys that started in 1994 has grown stronger and the close collaboration has resulted in many innovations.

For instance, in 1997, ICICI Bank was the first bank in India to offer Internet banking with the help of Finacle’s e-banking solution and established itself as a leader in the Internet and e-commerce space. The bank followed it up with several e-commerce services like bill payments, funds transfers and corporate banking over the Net. The Internet is a critical element of ICICI Bank’s award-winning multi-channel strategy and is one of the main engines of growth for the bank. Between 2000 and 2004, the bank has successfully been able to move over 70 percent of the routine banking transactions from the branch to other delivery channels, thus increasing overall efficiency. Currently, only 25 percent of all transactions take place through branches and 75 percent through other delivery channels. This reduction in routine transactions through the branch has enabled

ICICI Bank to aggressively use its branch network as customer acquisition units. On an average, ICICI Bank adds 300,000 customers a month, which is among the highest in the world.

REAPING THE BENEFITS

A powerful, scalable and flexible technology platform is essential for banks to manage growth and compete successfully. Finacle provides just the right platform to ICICI Bank, thereby fuelling its growth. The bank has successfully leveraged the power of Finacle and has deployed the solution in the areas of core banking, consumer e-banking, corporate e-banking and CRM. With Finacle, ICICI Bank has also gained the flexibility to easily develop new products targeted at specific segments such as ICICI Bank Young Stars -– a product targeting children, Women’s Account addressing working women and Bank@campus targeting students.

ICICI Bank is today recognized as a clear leader in the region and has won numerous accolades worldwide for its technology-driven initiatives. In 2003, the bank received the best multi-channel strategy award from The Banker magazine and this year it has been rated the 2nd best retail bank in Asia by the Asian Banker Journal. The bank has effectively used technology as a strategic differentiator, thus not only redefining the rules of banking in India, but also showcase in how technology can help in transforming a bank’s business.

“Our objective of creating a universal bank providing end-to-end financial services, clearly required solutions which were based on new-generation technology, offered end-to-end functionality and were highly flexible and scalable. Finacle offered all this and much more.”

Finacle - Universal Banking Solution

Finacle from Infosys helps banks WIN IN THE FLAT WORLD by providing solutions and services that enable a shift in their strategic and operational priorities. Finacle solutions address the core banking, e-banking, Islamic banking, treasury, wealth management and CRM requirements of retail, corporate and universal banks worldwide. Several powerful and differentiating features make Finacle one of the most comprehensive, flexible and scalable universal banking solution in its class. These solutions, with associated services, empower banks to maximize their opportunities for growth, while minimizing the risks that come with large scale business transformation.

Here is the list of all ICICI bank ATM Centers in Mumbai With Address and Phone Numbers

ICICI Bank Sion ( West ) ATM

Area : Sion ( West )Address : Shop #3, Chaman Housing Society, Next To Fare Price Center, Rani Laxmi ChowkPincode : 400022City : Mumbai.

ICICI Bank Nri Complex ATM

Area : Nri ComplexAddress : ICICI Bank Atm, Shop #13, Seawood EstatePincode : 400076City : Navi Mumbai

CICI Bank Thane ATM.

Area : ThaneAddress : Shop No. A-54, Shanti Shopping Centre, Opp. Railway Station, Mira Road ( E )City : Mumbai Suburb.

ICICI Bank Mahalaxmi ATM

Area : MahalaxmiAddress : Ground Floor, Zenith House, Keshavrao Khadye MargPincode : 400025City : Mumbai.

ICICI Bank Zaveri Bazaar ATM

Area : Zaveri BazaarAddress : ICICI Bank Ltd., 226/230, Giriraj

Pincode : 400002City : Mumbai.

ICICI Bank Worli ATM

Area : WorliAddress : ICICI Bank Ltd., 76, Dr. Annie Besant RoadPincode : 400018City : Mumbai

ICICI Bank Vile Parle ( E ) ATM

Area : Vile Parle ( E )Address : ICICI Bank Ltd., Vile Parle Branch, Kadamgiri Complex, Next To Gajalee Coastal Foods, Hanuman RoadPincode : 400057City : Mumbai

ICICI Bank Juhu ATM

Area : JuhuAddress : Shop #4, Sutari House, Near Juhu Post Office, Dr. A. b. Nair RoadPincode : 400049City : Mumbai

ICICI Bank Malad ( W ) ATM

Area : Malad ( W )Address : ICICI Bank ATM, Shop #16, Sumudhi Commercial Complex, Plot D Ext, Chincholi Bunder Road, OFF Malad Link RoadPincode : 400064

City : Mumbai

ICICI Bank Powai ATM

Area : PowaiAddress : Shop #17, Ground Floor, ” c ” Wing, Tara Building, Srishti Complex, Saki Vihar RoadPincode : 400072City : Mumbai

ICICI Bank Next To Shiv Sena Bhavan ATM

Area : Next To Shiv Sena BhavanAddress : ICICI Bank Ltd., Shivaji Park Corner of Gokhale Road ( north )Pincode : 400028City : Mumbai

ICICI Bank Shivaji Park ATM

Area : Shivaji ParkAddress : Cadell Auto Service, Hpcl Pump, V. s. MargPincode : 400028City : Mumbai

ICICI Bank Khar ( W ) ATM

Area : Khar ( W )Address : 514 Shantiniketan, Opp. Khar Gymkhana, Khar Danda Road, Corner of 16th RoadPincode : 400052

City : Mumbai

ICICI Bank Andheri ( E ) ATM

Area : Andheri ( E )Address : ICICI Bank ATM, Behind Main Gate, Next To Thomas Cook Office, SeepzPincode : 400096City : Mumbai

ICICI Bank Opp. Rcf Main Gate ATM

Area : Opp. Rcf Main GateAddress : Shop #4, Ashish Talkies, Rcf MargPincode : 400071City : Mumbai

ICICI Bank Vile Parle ( W ) ATM

Area : Vile Parle ( W )Address : Pawan Hans Aerodrome, S. V. RoadPincode : 400056City : Mumbai

ICICI Bank Powai ATM

Area : PowaiAddress : Shop #2, Prashant Apartment, D Wing, Opposite Iit Main GatePincode : 400076City : Mumbai

ICICI Bank Nariman Point ATM

Area : Nariman PointAddress : 215, Free Press HousePincode : 400021City : Mumbai

ICICI Bank Near Priyadarshani Park ATM

Area : Near Priyadarshani ParkAddress : ICICI Bank Ltd., Car Care Centre, 45, Napean Sea RoadPincode : 400026City : Mumbai

ICICI Bank Nana Chowk ATM

Area : Nana ChowkAddress : Ground Floor, Matrumandir, Tardeo Road, Opp. Bhatia HospitalPincode : 400007City : Mumbai

ICICI Bank Malad ( W ) ATM

Area : Malad ( W )Address : 4th Floor, A Wing, Prism Towers, Mind Space, Behind Inorbit MallPincode : 400064

City : Mumbai

ICICI Bank Matunga ATM

Area : MatungaAddress : ICICI Bank Ltd., Welingkar Inst of ManagementPincode : 400022City : Mumbai

ICICI Bank Mumbai. ATM

Area : Mumbai.Address : Shivam, A Wing, Shivam Shopping Centre, S. V. Road, Malad ( W )Pincode : 400064City : Mumbai

ICICI Bank Opp. mumbai Central Station ATM

Area : Opp. mumbai Central StationAddress : I-serv Extension Counter, Maratha Mandir Annex, Dr A. b. nair RoadPincode : 400008City : Mumbai

ICICI Bank Mahalaxmi ATM

Area : MahalaxmiAddress : Zenith House, Keshavrao Khadye Marg

Pincode : 400025City : Mumbai

ICICI Bank Lower Parel ATM

Area : Lower ParelAddress : ICICI Bank Ltd., Lower Parel Branch, Elmac House, Opp. Empire MillsPincode : 400013City : Mumbai

ICICI Bank Andheri ( W ) ATM

Area : Andheri ( W )Address : Parker Brother, HPCL Pump, Malavani Link Road, LokhandwalaPincode : 400067City : Mumbai

ICICI Bank Saki Vihar Road ATM

Area : Saki Vihar RoadAddress : L & T, Epc Block, Ground Floor, B-wing, Gate #1, Powai WorksPincode : 400072City : Mumbai

ICICI BANK

CONCLUSION OF ICICI BANK

ICICI Bank is the most valuable bank in India in terms of market capitalization and is ranked second amongst all the companies listed on the Indian stock exchanges. In terms of free float market capitalization, the Bank has a network of about 1308 branches and 3,950 ATMs in India and presence in 18 countries. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customer through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital and asset management. The Bank currently has subsidiaries in the

United Kingdom, Russia and Canada, branches in Singapore, Bahrain, Hong Kong, Sri Lanka and Dubai International Finance Center and representative offices in the United States, United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. UK subsidiary has established a branch in Belgium. ICICI Bank's equity shares are listed in India on Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE) of India Limited and its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE).

ICICI BANK

BIBLIOGRA PHY OF ICICI BANK The information was taken from the following sources: Internet www.icicibank.com investpoedia.com Wikipedia

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