ibm global services © copyright ibm corporation 2007 global delivery: business continuity, hosting...

IBM Global Services

© Copyright IBM Corporation 2007

Global delivery: business continuity, Hosting and resiliency services from IBMHelping business stay in business—worldwide

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IBM Global Services


agenda

Introduction to Robb Cobb4

A global approach3

IBM’s exceptional qualifications in business continuity and disaster recovery

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An increasingly risky world1

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IBM Global Services


IBM: the standard in business continuity and resiliency

Broad experience

Over 40 years of business continuity and disaster recovery experience

More than 10,000 disaster recovery clients, along with over a decade of crisis management experience onsite at over 70 crisis events in more than 40 countries

Unique insights based on the work of 30,000 industry specialists worldwide

Broad solution capabilities

Global resiliency centers designed for multivendor environments, with over 200 hardware and software vendors supported, including HP, Sun, Cisco and our own IBM products

Business process and technology expertise to help you design and implement the right solution for your business

Industry-specific, globally available expertise

Over 150 global resiliency centers in 55 countries

Five million square feet of floor space for disaster recovery, with 40,000 seats

Knowledge of local, regional and global regulations

Over 1,300 professionals dedicated to business continuity

Credibility you can bank on

Track record of recovering 100 percent of clients that have declared a disaster

External validation by analysts that have reported favorably on IBM’s breadth of offerings and geographic coverage

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IBM Global Services


The IBM Global Delivery Method applies standardized processes, tools and methodologies worldwide

We have devised a set of internal methodologies designed to ensure consistent quality and standards across delivery sites

We apply assets, tools and standards in a consistent manner worldwide

Reducing the complexity of managing your global continuity programs

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IBM Global Services


Workplace recovery is an important part of any continuity strategy

In the event of a business interruption, IBM can provide alternative, fully equipped business premises to people-centric clients

Facilities close to your locations to help minimize disruption

Yearly testing to help keep your business continuity plan updated

Specific trading room and call center recovery capabilities

Solutions also available for mobile and virtual workplace

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IBM Global Services


Virtually unmatched global presence: 154 recovery centers in 55 countries

413 instances of open-systems support (IBM, Sun, Cisco, HP and more)

76,972 enterprise server MIPS

716 enterprise server terabytes

441 IBM System p™ servers

352 IBM System i™ servers

2,063 SP2 nodes and Wintel servers

5,000,000 square feet of equipped floor space for workplace replacement

40,000 seats

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IBM Global Services


IBM offers a hierarchy of delivery capabilities worldwide

Recovery centers– Disaster recovery, data backup, and infrastructure recovery

Workplace recovery centers– The ability to offer replacement seats for your staff in the event of a disruption

to your workplace

– Offering disaster recovery capabilities plus at least 50 seats

Continuity hosting centers– The ability to provide floor space for your business continuity operations

– Offering disaster recovery capabilities plus at least 300 square feet of floor space

Regional recovery centers– Offering a combination of IBM’s disaster recovery, workplace recovery and

continuity hosting capabilities at one convenient location

Strategic center– Strategically located site designed to handle multiple requirements both in and

out of the region

Multiple Sites– Locations that have multiple sites

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IBM Global Services


Some examples of what our centers look like

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IBM Global Services


IBM offers a hierarchy of delivery capabilities worldwide—recovery centers

Paris, France

London, EnglandAdelaide, Australia

Mainz, Germany

Atlanta, Georgia

Boulder, Colorado Gaithersburg, Maryland

Buenos Aires, Argentina Singapore

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IBM Global Services


IBM offers a hierarchy of delivery capabilities worldwide—workplace recovery centers

Brisbane, Australia London, England Paris, France

Barcelona, Spain Bristol, England Paris, France

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IBM Global Services


IBM offers a hierarchy of delivery capabilities worldwide—continuity hosting centers

Brisbane, Australia Sterling Forest, New York Geneva, Switzerland

Toronto, Ontario Paris, France London, England

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IBM Global Services


IBM offers comprehensive capabilities within each region:Australia and New Zealand

Australia

New Zealand

Melbourne

AdelaideSydney

Adelaide

Auckland

Dunedin

Perth

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Recovery center

Work area recovery center

Continuity hosting center

Regional center

Strategic center

Brisbane

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IBM Global Services


IBM BIG BLUE GOES GREEN

11th of May announcement

IBM announced it is redirecting $1 billion per year across its businesses, mobilizing the company's resources to dramatically increase the level of energy efficiency in IT. The plan includes new products and services for IBM and its clients to sharply reduce data center energy consumption, transforming the world's business and public technology infrastructures into "green" data centers.

Called "Project Big Green," IBM's initiative targets corporate data centers where energy constraints and costs can limit their ability to grow. The initiative includes a new global "green team" of more than 850 energy efficiency architects from across IBM.

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IBM Global Services


More on going Green

The computer company's POWER6 microprocessor doubles the speed of the previous chip generation while using the same amount of power

Analyst firm IDC (IDC) estimates that roughly 50 cents is spent on energy for every dollar of computer hardware. This is expected to increase by 54% to 71 cents over the next four years.

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IBM Global Services


For more information

ibm.com/services/continuity

“Entry into the worst Disaster in a Data Centre competition”

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IBM Global Services


Copyright information© Copyright IBM Corporation 2007

IBM Global ServicesRoute 100Somers, NY 10589U.S.A.

Produced in the United States of America04-07All Rights Reserved

IBM, the IBM logo, System i and System p are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both.

Microsoft, Windows and Windows NT are trademarks of Microsoft Corporation.

Other company, product and service names may be trademarks or service marks of others.

Use of the information herein is at the recipient's own risk. Information herein may be changed or updated without notice. IBM may also make improvements and/or changes in the products and/or the programs described herein at any time without notice.

References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.

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