Michael Corcoran

Chief Marketing Officer

April 8, 2023

Information BuildersCorporate Overview

Information Builders’ OverviewAgenda

Company Information Our Business Philosophy Lines Of Business Customer Success Summary

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Your BusinessDo You Know What You Need To Know…

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CUSTOMERS

CUSTOMERSERVICE

OPERATIONS

MARKETING SUPPLY CHAIN

SALES

HUMAN RESOURCES

FINANCE

About all your customer interactions? About the performance of your employees? Your partners? About the effectiveness of your marketing campaigns How well equipped are your sales personnel? Can your call center spot a customer problem? Or an opportunity? Where are the hidden costs in your processes? Where are the revenue opportunities? How has the economy changed the way you manage your business?

Your BusinessIs Information Driving Your Business or Limiting It?

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Can you exchange information easily to support your business?

Are you using consistent metrics to manage your strategy?

Do your employees have the information they need?

How much time do they spend finding and manipulating it?

How about your partners? Customers?

Do your people come to meetings with different answers?

Is your business information auditable and compliant?

Can you analyze history, monitor real-time, and predict the future?

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Information BuildersOur Mission

To help our customers to better manage their business through mission critical integration solutions and the pervasive use of business intelligence.

We provide: Best-of-breed technology Expertise/strategy Partnership

Benefits To Our Customers: Improved performance Optimized processes Stronger supply/service chains Reduced risk Compliance Reduced operational costs New revenue opportunities Success!

Information BuildersCorporate Background

A major independent global software vendor Founded in 1975 Our core values

Customer service Technology innovation

1,450 employees in 60 offices 12,000 major customer sites

Tens of millions of users OEM relationships add 30,000+ sites

Strong penetration in all major vertical markets Significant industry partnerships Long-term partnerships with our customers

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Information BuildersSolutions Tailored and Scaled For Any Size Organization

Banking

Manufacturing

Communications

Insurance

Retail

NaturalResources

FinancialServices

ConsumerPackaged Goods

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Information BuildersSolutions Tailored and Scaled For Any Size Organization

Federal Government

State & LocalGovernment

Education

HealthcareProviders

HealthcareInsurers

Travel &Entertainment

Transportation &Logistics

Pharmaceutical

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Information BuildersPartnerships

Strategic Partners

Technology Partners

Systems Integration Partners

Solution Partners A growing community of local systems integrators and consultancies.

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Does Your Business Have 20/20?Good For Eyesight, Not For Insight

Most organizations access and analyze far less than 20% of their data assets, minimizing the return on their overall IT investment.

Most organizations have deployed Business Intelligence to far fewer than 20% of users.

(Gartner estimates deployment is as low as 8.5%).

Applications

Transactions

Databases

Messages

Documents

Services

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Information BuildersSimplifying And Empowering Your Business

iWay Software Integration SolutionsBecause Everything Should Work Together

Integration Solutions for Critical Business Problems Business Process Automation

Automates and streamlines your processes through integration and modernization of your existing systems/assets (ERP, CRM, Legacy, etc).

Business To Business Improves exchange and monitoring of business

transactions with your partners. Information Management

Manages the quality, timeliness, and accessibility of all information assets.

Vertical Solutions Financial Services, Supply Chain, Healthcare

Pre-built support for more than 300 IT assets Works with your infrastructure

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iWay Software Information ManagementAdvantages For Our BI Solutions

Data Warehouse Real-time Data Warehousing Operational Data Access Real-time Business Activity Monitoring 3rd Party Data Access Data Federation (Multi-source data access) Data Quality Management Master Data Management Search Index Management (Real-time) Data Geo-coding

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WebFOCUS Business Intelligence SoftwareBecause Everyone Makes Decisions

Delivers actionable information to your entire business The most complete integrated solution set from a single BI platform Supports the smallest to the world’s largest deployments

Internal users, external users, SaaS apps, public web sites WebFOCUS excels at delivering:

Custom applications and rich dashboards Complex financial, ERP/CRM reporting Real-time operational information

Advantages Usability, Integration, Scalability, Cost

ReportsChartsDashboardsCustom AppsData UpdateAnalyticsPerform. MgmtKPI’s/MetricsScorecardsAd-hoc QueryOLAPPredictive VisualizationGISSearchPublishing- MS-Office- AdobeMobileDistributionArchival

“Information Builders delivers the best platform for delivering modern ’mash-up’ applications.”

Cindi Howsen, BI Scorecard

Business IntelligenceIt’s More Than Just a Pretty Face

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Information BuildersPerformance Management Solutions

Manage all critical aspects of your business Operations, Finance, Employees, Partners

Link Strategy, Metrics, Operations & Action Performance Management Framework

Packaged metrics Key Performance & Risk Indicators

Pre-built data model Dashboard & report templates Customizable and open Leverages WebFOCUS and iWay Integrated with Tagetik and Longview CPM

Balanced Scorecard Collaborative certified

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Strategy

Operations

PerformanceMetrics

Action

Information BuildersEnterprise Search Solutions

Simplifying information access and discovery Widest range of information assets Real-time feeding of content Makes structured data searchable

Links intelligently to business intelligence Dynamic categorization Built-in result set analytics Embeds scoring models to predict relevance

Works with Google or Lucene Dramatically reduced cost

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Magnify

Information BuildersVertical Solutions

InsuranceInsurance Performance FoundationINFORM Risk Management (SaaS)

FinanceSWIFT IntegrationSecured ExchangeManaged File TransferxBRL Compliance Reporting

GovernmentLaw EnforcementIntegrated JusticeSocial ServicesFood Stamp Fraud Detection

HealthcareProvider Performance ManagementSyndromic Alert & Response

SystemHL7 Patient Information Exchange

ManufacturingB2B Exchange and MonitoringWarranty ManagementLogistics (in development)

Higher EducationBanner Reporting Solution

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Our Commitment To Provide The Best Customer Service

Consulting services

Education

Technical support programs

User community

Customer communications

“Information Builders should not be criticized for their passion for their customers.”

Mark Smith, President, Ventana Research

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Information BuildersProfessional Services Consulting

Best Practices methodology Complete services offering

Business Intelligence & Integration Assessment Programs

Architecture planning Application design & development Project & Lifecycle management

Accelerated project implementation Customer mentoring Guaranteed success

Philip Marzullo, CIOWhite Mountain Re

“We were impressed with Information Builders‘ business process analysis and project management skills. Both were evident during the proof of concept and came to fruition during the development cycle.”

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Information BuildersEducation

Accelerates your knowledge and self-sufficiency On-line start-up courseware Local training facilities or on-site delivery Developer certification program Standardized curriculum for:

Developers Power users End users Administrators

Course customization Train-the-trainer program

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John Sheridan, Director, Administaff

“We are able to train people quickly and make them extremely productive with the rich product capabilities.”

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Information BuildersCustomer Technical Support

Industry’s best trained local system engineers 1:1 Account Mgr to Systems Engineer ratio Average tenure of 9 years Technical Account Management Program

Industry’s best performance tuning/troubleshooting team Global 24x7 hotline phone support On-line support center

Tips, techniques, downloads FAQ’s Problem tracking system

Premium support programs Named support assignment

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Information BuildersUser Community

Summit User Conference Local user groups FocalPoint global on-line community Customer Advisory Boards Communications

Information Builders.com Information Builders Magazine Product Newsletters

“Information Builders’ Summit is by far the best event I have attended in my career.”

Chris Brady, CIO, Dealer Services

Gartner Magic QuadrantBusiness Intelligence

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“customer references rate Information Builders' product quality among the best in the industry.”

“the majority of Information Builders' customer references in the MQ survey consider it as their BI standard.”

“Customers rate Information Builders' support service among the best in the industry.”

According to Gartner…

“customers rate Information Builders' software as one of the easiest to use in the industry.”

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Information BuildersIndustry Press Recognition

Information BuildersRecent Customer Industry Awards

Richmond, Va PD

Richmond, Va PD

Coty

Hillman Group

US Bank

US Bank

Valero Energy

Ford

Poudre Valley Hospital System

Pershing/Bank of New York

State of Louisiana

State of Louisiana

Hillman Group

NYPD

NYC HRA

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Gartner BI Excellence Award……………

TDWI Best Practices Award……………..

CIO 100 Award……………………………

CIO 100 Award……………………………

CIO Magazine Banking Industry Award..

Intelligent Enterprise CIO Award……..…

Computerworld Best Practices Award….

Computerworld Best Practices Award….

Ventana Performance Management …..

Technology Managers Forum Award…..

ISM Human Services Award……………

DM Review Innovative Solutions Award.

KMWorld Best Practices………..……….

State of New York Best Practices………

State of New York Best Practices………

Air CanadaAllstateArvinMeritorBajados Provincial CouncilBank Of New York/PershingBMO Bank Of Montreal BBVA – SpainBell SygmaBeringer Blass Wine EstatesBNSF*Caja EspanaCaja General de Ahorros GranadaCANTVCase CorporationCity of Houston, TxCity of Richmond, Va PDColumbus City Schools*CSX TransportationDogmatchEastern Mountain Sports (EMS)Erlanger Police Department*GeronimoFederal Emergency Mgmt Agency

Information BuildersComputerworld Smithsonian Honors Recipients

Federal Student Aid*Holland America LinesHillman GroupFederal Bureau of InvestigationLa BargeLegal Aid SocietyJP Morgan ChaseJefferson Medical CenterMedstarMedline IndustriesMerrill LynchMilton Hershey SchoolMinisterio de Trabajo e Imegracion* Moneris SolutionsNBCNetherlands Home OfficeNewhall Municipal CourtNYC Dept of HousingNYC Dept of HealthNYC Dept of Human ResourcesNYPD Domestic ViolenceNew York Public Library*NYU Medical Center

Oxford PropertiesPACCARPrince George Police Department*RENFERBC Financial GroupRoyal Sun AllianceSaint Georges BankSedgwick JamesSonyState of IowaState of Louisiana State of MissouriTelusTrustmarkUniversidad de AlmeriaUnited States Dept of AgricultureUnited States Dept of JusticeUnited States Postal ServiceUnited States Transportation Command*United Way of SE PennsylvaniaValero Energy CorporationZugar Bank

* Denotes 2009 Laureate

Information Builders OverviewSummary

Focused on customer success and innovation Information Builders continues to simplify information

challenges Widest-reaching integration solutions Most widely deployed business intelligence

solutions Experience base spanning all industries and business

problems Market recognition for technology innovation and

customer success Most awarded & published customer success

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Information Builders OverviewSummary

Thank You!

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