i said your name in an empty room: grieving and continuing bonds on facebook

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I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook Emily Getty Jessica Cobb Meryl Gabeler Christine Nelson Ellis Weng Jeffrey Hancock CHI 2011 Vancouver, BC

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These slides were put together for a research project in a "Language and Technology" course taught at Cornell University. They were then edited for their presentation at CHI2011 in Vancouver on May 10, 2011.

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Page 1: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

I Said Your Name in an Empty Room: Grieving and Continuing Bonds on

Facebook

Emily Getty Jessica Cobb

Meryl Gabeler Christine Nelson

Ellis Weng Jeffrey Hancock

CHI 2011 Vancouver, BC

Page 2: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

-  Social life with metaphor of drama

-  Grief is a back stage emotion, individuals can experience relief when it is bought to the forefront

Front or Back Stage Grieving?

Page 3: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

-  Social life with metaphor of drama

-  Grief is a back stage emotion, individuals can experience relief when it is bought to the forefront

Front or Back Stage Grieving?

‐ Public expression of grief ‐ Social support ‐ Story telling 

Page 4: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

Continuing Bonds or Letting Go?

Mourners must let go to heal

VS

Maintaining a relationship with the deceased is beneficial

Page 5: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

Collected wall posts from 11 deceased Facebook users. 

Developed a script to preprocess the posts. 

Posts analyzed LinguisCc Inquiry & Word Count (LIWC). 

Translated LIWC 

results into several indices matching predicCons 

Mixed models staCsCcal analysis. 

Page 6: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

% Sorrow and Grief Words  

Still can’t believe your gone… have so much I wanna tell you and it hurts to know your not there =( Miss you buddy

Front‐Stage Grieving 

Page 7: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

% Sorrow and Grief Words  

Still can’t believe your gone… have so much I wanna tell you and it hurts to know your not there =( Miss you buddy

Front‐Stage Grieving 

•  Sad emoCon terms (LIWC) 

Page 8: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 

Pre‐Passing  Post‐Passing 

Series 1 % Sorrow and Grief Words  

Still can’t believe your gone… have so much I wanna tell you and it hurts to know your not there =( Miss you buddy

Funeral image here 

Front‐Stage Grieving 

Page 9: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

% Social OrientaCon Words 

I was thinking about you… and then stupid facebook told me to send you a message… but I guess writing this on your wall means that someone will read it… and know that they aren’t alone in their sorrow

Funeral image here Funeral image here 

Front‐Stage Grieving 

Page 10: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

% Social OrientaCon Words 

I was thinking about you… and then stupid facebook told me to send you a message… but I guess writing this on your wall means that someone will read it… and know that they aren’t alone in their sorrow

Funeral image here Funeral image here 

Front‐Stage Grieving 

•  Social dimension (LIWC) 

Page 11: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

10 

15 

20 

25 

30 

35 

40 

Pre‐Passing  Post‐Passing 

Series 1 % Social OrientaCon Words 

I was thinking about you… and then stupid facebook told me to send you a message… but I guess writing this on your wall means that someone will read it… and know that they aren’t alone in their sorrow

Funeral image here Funeral image here 

Front‐Stage Grieving 

Page 12: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

% PosiCve Memory 

… Even tho my heart is broken I can’t help but laugh at the memories I have with u… like u running out to the pool in ur speedo! Hahaha everyone was cracking up! And as usual it was you who made us all laugh! …

Funeral image here Funeral image here 

Front‐Stage Grieving 

Page 13: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

% PosiCve Memory 

… Even tho my heart is broken I can’t help but laugh at the memories I have with u… like u running out to the pool in ur speedo! Hahaha everyone was cracking up! And as usual it was you who made us all laugh! …

Funeral image here Funeral image here 

Front‐Stage Grieving 

•  RaCo verb to noun 

Page 14: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

% PosiCve Memory 

… Even tho my heart is broken I can’t help but laugh at the memories I have with u… like u running out to the pool in ur speedo! Hahaha everyone was cracking up! And as usual it was you who made us all laugh! …

Funeral image here Funeral image here 

Front‐Stage Grieving 

•  RaCo verb to noun •  Past tense verbs 

Page 15: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

% PosiCve Memory 

… Even tho my heart is broken I can’t help but laugh at the memories I have with u… like u running out to the pool in ur speedo! Hahaha everyone was cracking up! And as usual it was you who made us all laugh! …

Funeral image here Funeral image here 

Front‐Stage Grieving 

•  RaCo verb to noun •  Past tense verbs •  PosiCve emoCon words 

Page 16: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

% PosiCve Memory 

… Even tho my heart is broken I can’t help but laugh at the memories I have with u… like u running out to the pool in ur speedo! Hahaha everyone was cracking up! And as usual it was you who made us all laugh! …

Funeral image here Funeral image here 

Front‐Stage Grieving 

0 2 4 6 8 

10 12 14 16 18 20 

Pre‐Passing  Post‐Passing 

Series 1 

Page 17: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

Funeral image here Funeral image here 

LeWng Go or ConCnuing Bonds? 

Page 18: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

Funeral image here Funeral image here 

LeWng Go or ConCnuing Bonds? 

“Anytime someone asks me why I want to be a teacher, I think of you and smile. Thanks for inspiring me. I still miss you and I always will!”

Non‐immediacy Index  

•  arCcles 

Page 19: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

Funeral image here Funeral image here 

LeWng Go or ConCnuing Bonds? 

“Anytime someone asks me why I want to be a teacher, I think of you and smile. Thanks for inspiring me. I still miss you and I always will!”

Non‐immediacy Index  

•  arCcles •  six le[er words 

Page 20: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

Funeral image here Funeral image here 

LeWng Go or ConCnuing Bonds? 

“Anytime someone asks me why I want to be a teacher, I think of you and smile. Thanks for inspiring me. I still miss you and I always will!”

Non‐immediacy Index  

+ arCcles + six le[er words ‐ 1st person singular 

Page 21: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

Funeral image here Funeral image here 

LeWng Go or ConCnuing Bonds? 

“Anytime someone asks me why I want to be a teacher, I think of you and smile. Thanks for inspiring me. I still miss you and I always will!”

Non‐immediacy Index  

+ arCcles + six le[er words ‐  1st person singular ‐  discrepancy words 

Page 22: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

Funeral image here Funeral image here 

LeWng Go or ConCnuing Bonds? 

“Anytime someone asks me why I want to be a teacher, I think of you and smile. Thanks for inspiring me. I still miss you and I always will!”

Non‐immediacy Index  

+ arCcles + six le[er words ‐  1st person singular ‐  discrepancy words ‐  present tense verbs 

Page 23: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

‐8 

‐6 

‐4 

‐2 

6 Series 1 

Immediate 

Non‐immediate 

Pre‐Passing  Post‐Passing 

Page 24: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

Front Stage Grieving Continuing Bonds

Page 25: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

I Said Your Name in an Empty Room: Grieving and Continuing Bonds on

Facebook

Emily Getty, [email protected] Jessica Cobb, [email protected] Meryl Gabeler, [email protected] Christine Nelson, [email protected] Ellis Weng, [email protected] Jeffrey Hancock, [email protected]

CHI 2011 Vancouver, BC

Page 26: I Said Your Name in an Empty Room: Grieving and Continuing Bonds on Facebook

“i miss you so much. sometimes i just need you to make me laugh.”

“Merry Christmas! Thanks for the visit lastnight... always good to see you in my

dreams.” “i wish the world had more people like you in it. you know i love you.”

“thinking about you today. miss u.”