i drank the social media kool aid

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@dvautier @ActiveEdgeTeam I Drank the Social Media Kool-Aid Why You Should Too

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How people interact with business and how Social Media fits that new communication style. Business should not only pay attention, but participate with Social Media.~ Diane Vautier

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Page 1: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

I Drank the Social Media Kool-Aid

Why You Should Too

Page 2: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Fundamental Shift in How We Communicate

• Communication and Technology– has shifted– is shifting– will continue to shift

Page 3: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Follow the Communication

• Advertisers/Marketers Follow Communication

– Phones - Mail– Broadcast TV - In Person– Radio - Online– Publishing

Page 4: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists

Page 5: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute

Page 6: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones

Page 7: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones • Publishing – Going Out of Business

– www.newspaperdeathwatch.com– www.magazinedeathpool.com

Page 8: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones • Publishing – Going Out of Business

– www.newspaperdeathwatch.com– www.magazinedeathpool.com

• Mail – No Mail Lists (use email opt-in)

Page 9: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones • Publishing – Going Out of Business

– www.newspaperdeathwatch.com– www.magazinedeathpool.com

• Mail – No Mail Lists (use email opt-in)• In-Person – WOM has become World of Mouth

www.womma.com

Page 10: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Shift = Opting Out of Interruption• Phones – Caller ID, No-Call Lists• Broadcast TV – Tape,Tivo, FF, Mute• Radio – Seek Button, MP3’s, Phones • Publishing – Going Out of Business

– www.newspaperdeathwatch.com– www.magazinedeathpool.com

• Mail – No Mail Lists (use email opt-in)• In-Person – WOM has become World of Mouth

www.womma.com• Online – CANSPAM

Page 11: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

On-Demand Consumption of Information

Video by @equalman www.socialnomics.com http://bit.ly/1YjIhm

Page 12: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

How Do Marketers Respond to On-Demand Consumption?

• Marketing 2.0 – Bernie Borges– @BernieBay

• Inbound Marketing– HubSpot @HubSpot

Page 13: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

New Expectations- Customers

• Companies Should be Online & Engaged

Common wisdom over the past few years has been that people are interested in interacting with social network friends, not marketers. Not so, according to Anderson Analytics’ May 2009 survey…

~Social Network Marketing Expands Sphere, August 31, 2009. eMarketer

Page 14: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Page 15: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

New Expectations- Companies

• We should be online and engaged

• We should follow the communication

– Brand Engagement

Page 16: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

New Company Expectations

http://www.engagementdb.com/Report

1. Starbucks

2. Dell

3. Ebay

4. Google

5. Microsoft

Page 17: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

What Does it All Mean?

Page 18: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

What Does it All Mean?

• It’s Time to Drink The Kool-Aid

Page 19: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

YouTube - Kool-Aid commercial http://bit.ly/1tWQFy

Page 20: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Top 5 Reasons to Drink the Social Media Kool-Aid

1. It’s Refreshing

Page 21: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Top 5 Reasons to Drink the Social Media Kool-Aid

2. It’s Cheap & Easy – Little Goes a Long Way

- Low barrier to entry

- Free? Easy to use?

Page 22: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Top 5 Reasons to Drink the Social Media Kool-Aid

3. There’s Plenty of Flavors

Page 23: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Top 5 Reasons to Drink the Social Media Kool-Aid

4. It’s Sweet– Brand Building– Customer Loyalty– Lead Generation– SEO!

• the opportunity from organic search is 5.66x that of paid search

Page 24: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Top 5 Reasons to Drink the Social Media Kool-Aid

5. Everyone Else is Drinking It– Use of Social Media is Skyrocketing– If you Don’t, You’ll Miss What’s Being Said– Social Media could possibly be the next

gateway for Content Delivery (nielsenwire)

Page 25: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Warning

• You can’t live on just Kool-Aid alone

• It can’t be consumed all-at-once in one sitting by yourself

Page 26: I Drank The Social Media Kool Aid

@dvautier

@ActiveEdgeTeam

Instructions

• Blend together as directed by a good strategy and …..

• Share it with Friends & Associates

After All, It’s Social.