human relations and your future success

McGraw-Hill/Irwin 2010 Modified by Jackie Kroening 2011

HUMAN RELATIONS AND YOUR FUTURE

SUCCESS

Chapter 19

Parts taken from Human Relations 4ed Modified by Jackie Kroening 2011

Human Relations in your Future

Your definition of success Success in the business world is often defined as

the bottom line or the profit margin. Employees often define their success by their

paychecks. In return, employers expect employees to be loyal and

not change jobs. Employees should feel a sense of self- satisfaction

and fulfillment and also have time and freedom to lead a satisfying family life or spend time on hobbies or interests.



Your definition of success (cont.): Employees today often need intergenerational

care. The sandwich generation who take care of two

generations feel more squeezed than stressed and pressed for time.

Diversity issues arise when talking about work and family topics.

Companies will need to be flexible in allowing employees to find a balance between work and family.



Self-esteem, confidence, and success A key to building self-esteem is developing

confidence. Confidence can be built with positive self-

talk. The behavior of self-confident people

becomes a self-fulfilling prophecy.



Self-discipline and success Self discipline is important for future success. Breaking bad habits and replacing them with

new ones. Self discipline can be accomplished through

positive self-talk. Taking responsibility is important for self-

discipline. Another component is to make conscious

choices that lead to a more healthful and productive life.


Self-motivation, Self-direction, and Success

The strongest kind of motivation comes from internal rewards.

Self-motivation is central to self-direction. Specific goals are clearer and hence work

better. Short- and long-term goals are important to

individual success. Breaking long-term goals into manageable

short-term ones is a way of creating a ladder for success.


Fear: The Enemy of Success

Fear Negative emotion that can stop one from carrying

out plans and working toward goals. The impostor phenomenon: People live in fear that

they will be found out. Fear of failure: People may stop trying to achieve

anything or stop trying anything new. People with fear of success have not experienced

much success and feel they are undeserving of it.


Positive Psychology

Positive psychology Focuses on experiences, individual traits, and

institutions that create happiness and hope rather than focusing on mental illness.

Believes that everyone has strengths that can overcome barriers to healthy self-development.

According to Seligman, the first step is to stop thinking in terms of catastrophes and defeat.


Finding your Niche

Richard Bolles describes three “families” of skills which helps to find one’s niche: Skills with information or data. Skills in working with people. Skills in working with things.


Prepare for a Career Choice

Some people know, from very early on, what type of job they will eventually do; others are not so sure.

Before investing time and (possibly) money into these career guidance tools, one should first do some introspection – looking inward.

One can start with some very general questions about what one wants to do.


Prepare your Application Materials

Résumé There is no one “right way” to format a

résumé. Even people with long work histories should

keep résumés to a maximum of about two pages.

Most employers spend 30 seconds or less looking at each résumé; a résumé should be short, to the point, and has to stand out.

Most résumés are built chronologically; some are grouped by job skills – functional résumé.



Tips to write a resume Start with the name, address, and

contact details. A one- or two-sentence on statement

of job objectives. A section on profile or qualifications. Place educational and job history in

separate sections. Use short phrases.



Tips to write a resume (cont.): Make the résumé appear clean for it to stand

out. Leave out age, marital status, religion and

such other facts. Listing hobbies and extracurricular activities is

helpful. List references who can best evaluate you. Avoid underlining, using italics, bold formatting,

and shadowing.



Application forms Be sure to write neatly using a

blue/black pen. Carry a summary sheet that includes

dates of employment, names of supervisors, and names and telephone numbers of former employers.



Cover letters A cover letter allows one to describe

oneself. One should learn about the company to

include specific points about skills that fit with the company.

Should be written in complete sentences. One should be confident and

enthusiastic.



Apply online Online applications are used by many

companies. These can make applying for jobs easier

and easier for employers to hire. Check answers carefully before submitting

an application.



Prepare a portfolio Some job applications require a work

portfolio. These are more common in jobs that

create products: art, journalism, teaching, and photography among others.

Include samples of one’s work.


Prepare for the Job Interview

Find out about the company. Arrive on time or early. Make sure you are rested, clean, groomed,

and dressed appropriately in business clothes.

Nonverbal communication is important; you should be poised and confident.

Speak clearly.



Make eye contact with interviewers. Listen carefully to each question. Keep a positive tone in your answers. Be honest with your answers. Most interviewers allow questions after the

interview; ask questions about the job, performance evaluations, indicating that you have knowledge about the company.



Suggestions for the interviewer: Develop relevant questions ahead of time. Do not ask questions about age, religion, race, gender,

marital status, national origin, or disability. Use the BFOQ (bona fide occupational qualification)

test. Greet the interviewee, introduce yourself, and put the

person at ease. Mention how long the interview will take. Give basic information about the company. Be courteous; allow the applicant to ask questions.



Interview structure: The most common structures are:

standard interview with the applicant and at least one interviewer; a group interview with more than one applicant and a panel of interviewers.

One may also have a stress interview. Some interviews are conducted on the

telephone or in a video format.


After the Interview

Thank-you notes Sent soon after an interview. Remind the company about oneself while

showing appreciation. They are brief.

Follow-up letters Sent three or four weeks after the

application materials are sent, and still has not heard from the company.

It should be kept brief.


Strategies for Success

Practice a job interview: Why did you apply for this position? What caused you to leave your last position? What are your goals for career advancement in

this company? What do you want to be doing 5 years from now,

and 10 years from now? What do you do when you have conflict with a

supervisor or co-worker?



Practice a job interview (cont): Tell me why we should hire you. If we hire you, are you willing to relocate or

travel? What did you learn about our company

before coming to this interview? What interests you about this particular

career? Do you plan to continue your training or

education?



Make an inventory of your skills: Health and physical stamina Quantitative ability and interest level People skills Leadership skills Mechanical, musical, and artistic ability Creativity and discernment Self-assurance Speaking and writing ability


Strategies for Success Move toward a happier life:

1. Think grateful thoughts.2. Be kind.3. Enjoy the little things.4. Thank someone who has helped you.5. Forgive someone.6. Invest in friends and family.7. Stay healthy.8. Cope with stress.

human relations and your future success

Documents

marketing human relations

jackie kroening

fear of success

individual success

positive selftalk

sense of self satisfaction

breaking longterm goals

specific goals