human and system driven collaborative workflow within the ... · collaborative workflow within the...
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5 november 2008Evoluon - Eindhoven
Human and System driven collaborative workflow within the Engineering Value Chain
5 november 2008Evoluon - Eindhoven
Typical Business Questions from Manufacturers
How do we …
• stimulate innovation to improve product development & accelerate time-to-market of new products?
• better collaborate with suppliers and distributors to increase supply chain efficiency?
• continue to automate our order management processes to reduce transaction costs?
• create a single view of the customer to improve customer service and create selling opportunities?
• create a real-time view of a customer-order status? (e.g. in-stock, planned, shipped)
• continue to build a technology foundation to promote business agility and adapt to change?
5 november 2008Evoluon - Eindhoven
Business Drivers For Manufacturers• Product Lifecycle Management
– Design collaboration & design for manufacturability– Product Data Management (product change, configurations, and Bill-of-
Materials management)– Design win management (with distributors)
• Supplier Relationship Management– Inventory management (VMI)– 3rd Party Logistics management
• Customer Relationship Management– Single Control of Customer– Quote-to-cash automation
• Manufacturing– Shop floor visibility (Shop-to-enterprise integration)– Contract Manufacturer Integration (OEM to CEM, CEM to sub-contractor)
• Administration & Finance– Process & Systems Harmonization (IT Portfolio Management)– Payment assurance and confirmation– Compliance (e.g. SOX) & Financial/Tax Reporting
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Strategic Partners
Suppliers
Design Partners
Customers
Subcontractors
Engineering Collaboration (Simplified)
A&D OEM
Other
PDM
PDM
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Design Partners
SubcontractorsCustomers
Customers
In Reality..
PDM
Other
PDM
A&D OEM
Strategic Partners Suppliers
Design Partners
Customers
Subcontractors
SuppliersSuppliers
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A&D OEM
Typical Collaboration Without Process Control
> Only 6% of processes are automated > 85% of processes require human and system interaction
✦ Informal task assignment and communication
✦ Inconsistent and non-optimal prioritization
✦ Incomplete or inaccurate information flows
Resulting in:
✦ No control over process, people and systems
✦ Wasted time
✦ SLAs not being kept
✦ No process performance insight
✦ Too expensive business processes
✦ Employee and customer dissatisfaction
Strategic Partners
SuppliersDesign
Partners
Customers
Subcontractors
5 november 2008Evoluon - Eindhoven
q 13% of intellectual property discrepancy is due to supply chain miscommunication
q 21% of all product recalls are due to lack ofdata synchronization
q 38% of a product’s time to value is consumedby manual information sharing across thesupply chain
q 50% of product development cycle time isa result of inefficient collaboration
q Billions of dollars are wasted each year dueto fines and market delays resulting from lackof compliance
2005 Global Product Development SurveyCIMdata
Impact Quantified
“Lack of product data interoperability is the Goliath facing today’s global industry supply chain. We are the Davids, and automation of data synchronization is the rock.”
Emery SzmrecsanyiEVP, Daimler-Chrysler Corp.
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One
Process
View
Process Visibility
Typical Collaboration WithProcess Control
PartnersExternal Domain
Peopleas part of a workflow
Applications
Support Finance
Sales Manufacturing
PLM SCM
ERPCRM
Sub-Contractor
Supplier
Strategic Partner
Design Partner
Process Control
5 november 2008Evoluon - Eindhoven
Challenges in current Manufacturing Business Operations
Business Function
Commercial Off-the-Shelf Applications
Product Specifications
• Enterprise resources planning (ERP)• Manufacturing execution (MES)• Product life cycle management (PLM)• Process information management (PIMS)
Inventory Management
• ERP• MES• Warehouse management (WMS)• Maintenance management systems (MMS)
Warehouse Management
• ERP• MES• WMS
Shipping• ERP• MES• Transport management system (TMS)
Production Scheduling
• ERP• MES• Advanced planning and scheduling (APS)
RFID and other SupplyChain Events
• ERP• MES• PLM• WMS• TMS
RFID Readers
PLM
APSPIMS
MES
MMS
WMSERP
TMS
“Hand-coded integration is deceptive; it seems easier and cheaper to implement than an integration framework, but it ends up being far more expensive and aggravating to maintain. Worse, hand-coded integration devours IT resources that are better invested elsewhere, like revenue-enhancing and cost-saving processes.”
AMR Research
“Hand-coded integration is deceptive; it seems easier and cheaper to implement than an integration framework, but it ends up being far more expensive and aggravating to maintain. Worse, hand-coded integration devours IT resources that are better invested elsewhere, like revenue-enhancing and cost-saving processes.”
AMR Research
To-date, manufacturers have mostly relied on manual, point-to-point integration
5 november 2008Evoluon - Eindhoven
Desired State Of integrated Business Operations
– Manual interfaces eliminated– Reduced IT development costs– Reduced time of deployment for new business
processes/interactions– Real-time processing enabled– Enterprise-wide visibility gained through the use of a
common integration bus– Provides support for Process and Quality
management initiatives – Increased ability to provide new levels of service to
customers and suppliers– More automated order taking– Quicker Order-To-Cash cycle – Greater asset utilization– Faster/more accurate reconciliation's
RFIDReadersPLM
APSPIMS
MES
MMS
WMS
ERP
TMS
Cordys Business Operations Platform
Manufacturers look to Cordys’ Business Operations Platform to drive efficiency and operational excellence.
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Product Life-cycle Management Resides at the Core of your Operation
“In today’s competitive global
marketplace, quality of product data
generated, sent, or received is
crucial to corporate survival. The
consensus at a recent PDM
workgroup meeting was that losses
resulting for lack of systems
inoperability and lack of
synchronization are of staggering
proportions .. easily reaching billions
of dollars wasted.”
Akram Yunas, EVP CPD
AIAG CPD Conference, 200640
CRM
SCM
manufacturer (OEM)
retailer
distributor/reseller
supplier
logistics
PLM
PLM
ERP
ERP
ERP
ERPERP
MES
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Collaborative Engineering
Fxml
Cordys CCECordys CCEPLM-A PLM-B
Define New
Product
Engineering Design Change
New Technology
ImpactCompliance
Policy
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Single View
The business user
True Business Agility
Composer
BPM
ERP CRM Legacy SCM PLM
NonstopSOA GRID
The switch between all Enterprise Services
Admin
Developer
Multi-Tenant SaaS Deployment Framework
Deployment, Enrollment,
Metering
JIT Binding
Process Owner
UI Composition Layer with Role base
Browser
JIT service involvement
Leveraging existing
applications
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So companies can improve, innovate……
BusinessActivity
ManagementBusinessProcess
Management
Modular &Islandadmin.
IntegratedSystem
activity
oriented
process
oriented
ERP:
collection of linked functions
or hard coded process
Function
Process
Collaboration
Deming QA (PDSA)
kaizen, poka yoke
SixSigma (DMAIC)
CorporatePerformanceManagement
CollaborativeSystems
chain
oriented
ProductMetric
Enterprise
Value stream analysis
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Business Operations Platform
Value stream analysis
Enterprise
Product
Metric
Role
Technology
Service Unit
Impl
emen
tP
erformance feedback
The power of Value Stream Mngt and BPMS combined
5 november 2008Evoluon - Eindhoven
The Value Chain
Requirements, Design, Procurement, …
Engineer Build
5 november 2008Evoluon - Eindhoven
The Value Chain
Requirements, Design, Procurement, …
Engineer Build
5 november 2008Evoluon - Eindhoven
The Value Chain
Requirements, Design, Procurement, …
Engineer Build
5 november 2008Evoluon - Eindhoven
The Value Chain
Requirements, Design, Procurement, …
Engineer Build
5 november 2008Evoluon - Eindhoven
IT Technologies that have biggest benefits for Manufacturers – research by Aberdeen
(Best-in-Class Manufacturer)
5 november 2008Evoluon - Eindhoven
§ Complex to install
§ Long development cycles
§ Inefficient and costly
§ Difficult to connect
§ Uncertain growth options
§ Divers plumbing systems
§ Costly to deploy
§ Departmental attitude
§ Limited use for business
§ Easy to install
§ Shortened time-to-market
§ Positive price/performance
§ Open to connect
§ Scales with your business
§ Central admin & monitoring
§ Lower Total Cost of
Ownership
§ The collaborative building
§ Effective business building
23
What makes the differenceUnified PlatformThe M&A Building
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Single View
The business user
True Business Agility
Composer
BPM
ERP CRM Legacy SCM PLM
NonstopSOA GRID
The switch between all Enterprise Services
Admin
Developer
Multi-Tenant SaaS Deployment Framework
Deployment, Enrollment,
Metering
JIT Binding
Process Owner
UI Composition Layer with Role base
Browser
JIT service involvement
Leveraging existing
applications
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Single Platform
True Business - IT Collaboration, where Business and IT share one model for a complete business solution
Faster Time-To-Market, enabled by a fully integrated product, without import & export of process models, increasing productivity
Lower TCO because of central management and monitoring of platform and processes
Designing, Executing and Monitoring your Critical Business
Operations
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3
1
2
What you Model is what you Execute
Integrated Modeling, Execution and Monitoring
1
Long- and short-lived process support supporting any type of business process with system and human interaction
Drag & drop web services to rapidly connect web services to the process model
Executable process for true business – IT collaboration and high productivity
3
4
Rules engine for automated decision making
4
2
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3
1
2
Integrated Modeling, Execution and Monitoring
Execute business processes across your IT systems
Integration with MS Office
Access and update diverse back-end systems through a single UI screen
Custom Inbox integrating shared work lists, team and role based work lists
1
32
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Integrated Modeling, Execution and Monitoring
3
1
2
End-to-End Integrated Solution for Closed-Loop
Monitoring
Single dashboard to monitor running processes through-out
your IT systems
Integrated, real-time monitoring of activities across
humans and systems
Integration with business data of process for fine-
grained, contextual monitoring
2
3
1
5 november 2008Evoluon - Eindhoven
Corporate Data
Cordys Business Operations Platform (BOP)
Business Operations Platform
Business ServicesBusiness Services
Master Data Management (MDM)
Master Data Management (MDM)
Case ManagementCase Management RulesRulesSOA GridSOA Grid
Composite Applications Framework (CAF) & UIs
Composite Applications Framework (CAF) & UIs
ERP CRM
Claims
Legacy app
Managers Staff SuppliersCustomers
Products
PLM
Business Activity Monitoring (BAM)
Business Process Management Suite (BPMS)
Model Driven Development
Drag-and-drop web services
Linear scalability
Integrated Rules
Monitor performance
Composite application
Information harmonization
Dynamic processes