how to win people heart & mind

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Page 1: How to Win People Heart & Mind
Page 2: How to Win People Heart & Mind

COURSE OBJECTIVES

i) Negotiate, build and sustain effective deals and effective working

relationships in resolve disagreement;

ii) Enhance mental effectiveness by learning the keys to rational thinking, as

well as the barriers that keep one from optimal decision-making;

iii) Develop confidence in the negotiation process as an effective means for

resolving conflict;

iv) Understand the nature of negotiations and gain a broad intellectual

understanding of the central concepts in negotiation; and

v) Improve analytical abilities and the capacity to understand and predict the

behavior of individuals, groups and organizations in competitive process.

MODULES CONTENT

Page 3: How to Win People Heart & Mind

i) START WITH WHY

Inspiration Paradigm

Understand purpose, cause and believe

Understanding Strength of Weaknesses

ii) 3 C’s

Becoming Anthropologist

Audience point of view

Be likeable

Buy in decision

iii) COMMUNICATE AND OBSERVE

The power of observation

Reaching people emotion

Using Six Senses

Take a lead

iv) BUILD RAPPORT

Radiate Energy

Win-Win

Building empathy

v) CONFIDENCE

The Secret Art of Negotiating

Be YOU

Confidence Magnitude

vi) CAPTURE

Maximum Effect

Magnetize Others

vii) WHAT’S NEXT?

Reinforce What You’ve Learned

Continue Fostering Your Personal Development

Page 4: How to Win People Heart & Mind

TRAINER PROFILE

MOHD HELMI MD SUHAIMI

Innovation, Talent Development Trainer

Age 30 years old

Academic BACHELOR OF ECONOMICS, IIUM(2007)

Experiences - Founder, Inspirasi Bakat

-Trainer: Talent Development Consulting

-Media appearances:

TV3 (Motivasi Pagi),

TV1 (Fitrah Kasih)

SALAM FM (30 slots Motivational Talk).

TV1 (Generasi Y)

-‘Anugerah Pelajar Mithali’, 2000 by Johor Department of Education as achievement of

leadership qualities approach.

-Book writer‘Saya Remaja Inovatif’ published by PTS Publications & Distributors, 2010.

-Blog: http://helmisuhaimi.blogspot.com

-Website: http://inspirasibakat.com.my

-FB: http://fb.com/helmisuhaimi

-In training sphere, he has conducted several types of training in government agencies,

corporation as well as educational institutions

Training

Experience

13 years

Expertise - Focusing on talent development, creativity & innovation, entrepreneur & personal and

organizational development.

-Designing, developing and upgrading training programs as demand by clients

-Conducting training and coaching for various level

-Writing & researching

Page 5: How to Win People Heart & Mind

Clientele

Page 6: How to Win People Heart & Mind