how to use and create strategic networks

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MOTIVATION TOOLS KNOWLEDGE INSPIRATION CHALLENGE TRAINING SOULAIMA GOURANI @ GUDP GUDP Seminar Seminar Guest speaker: Guest speaker: Soulaima Soulaima Gourani Gourani E*MBA E*MBA How to Use and Create Strategic Networks = Innovation for life © Innovation for life October 12 October 12 th th 2011 2011

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Page 1: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

KNOWLEDGE

INSPIRATION

CHALLENGE

TRAINING

SOULAIMA

GOURANI

@

GUDP GUDP SeminarSeminarGuest speaker: Guest speaker: SoulaimaSoulaima GouraniGourani E*MBAE*MBA

How to Use and Create Strategic Networks =

Innovation for life

©

Innovation for life

October 12October 12thth 20112011

Page 2: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

KNOWLEDGE

INSPIRATION

CHALLENGE

TRAINING

SOULAIMA

GOURANI

@

©

Page 3: How to Use and Create Strategic Networks

MOTIVATION

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KNOWLEDGE

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SOULAIMA

GOURANI

@

How to How to

Use And Create NetworksUse And Create Networks

Not!Not!Not!Not!

©

Page 4: How to Use and Create Strategic Networks

MOTIVATION

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KNOWLEDGE

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SOULAIMA

GOURANI

@ Did you know? Did you know?

Many people think they can go out to networking events, hand

their cards out and the business will come flowing in.

It may happen like that, but not likely. It takes time, energy and

©

It may happen like that, but not likely. It takes time, energy and

effort to build a network.

Through building that network you build relationships with people

who know you, trust you and will do business with youwill do business with youwill do business with youwill do business with you.

Page 5: How to Use and Create Strategic Networks

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Relations are everythingRelations are everythingRelations are everythingRelations are everything

Too often organizations train their employees only

to focus on features, benefits, and service offering,

and neglect to remember that the relationships with

Did you know? Did you know?

©

to focus on features, benefits, and service offering,

and neglect to remember that the relationships with

stakeholders is everything.

Relations is the sure way to find, grow and keep

innovative business.

Page 6: How to Use and Create Strategic Networks

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From expert to relationship builder From expert to relationship builder From expert to relationship builder From expert to relationship builder

Experts and specialists shall become DEEP

generalists who have broad perspective.

Did you know? Did you know?

©

generalists who have broad perspective.

Experts have professional credibility – networkers

develop DEEP personal trust.

Experts supply expertise – networkers provide

insights and wisdom.

Page 7: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

KNOWLEDGE

INSPIRATION

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SOULAIMA

GOURANI

@

The best way to build your business is to help someone else build

hers. Givers get.

You don't just take from your network; you also give to it. The

Did you know? Did you know?

©

You don't just take from your network; you also give to it. The

secret is the more you give to your network the more you will get

back.

Page 8: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

KNOWLEDGE

INSPIRATION

CHALLENGE

TRAINING

SOULAIMA

GOURANI

@ Your 4 Your 4 Steps Steps

Analyze, Design, Implement and learn Analyze, Design, Implement and learn Analyze, Design, Implement and learn Analyze, Design, Implement and learn

Define your vision(s) and purpose

Map your network

©

Map your network

Nurture your network

Expand your network

Page 9: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

KNOWLEDGE

INSPIRATION

CHALLENGE

TRAINING

SOULAIMA

GOURANI

@ Your Mindset Your Mindset

Mind your mindMind your mindMind your mindMind your mind----set: 3 stepsset: 3 stepsset: 3 stepsset: 3 steps

1. Accept that networking is one of the most

important requirements of a knowledge worker and

a salespersons role.

©

a salespersons role.

2. To overcome any qualms about it, identify a person

you respect who networks effectively and ethically.

Observe how he or she uses networks to accomplish

goals.

3. Learn from it and build your own individual

strategy.

Page 10: How to Use and Create Strategic Networks

MOTIVATION

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CHALLENGE

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SOULAIMA

GOURANI

@ ProcessProcess

Vision and Purpose Vision and Purpose Vision and Purpose Vision and Purpose

Figure out your priorities and challenges and define

your vision(s) in 1-2 years.

©

your vision(s) in 1-2 years.

Yourself and your team/practice.

Page 11: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

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SOULAIMA

GOURANI

@ Role modelRole model

Role model observationRole model observationRole model observationRole model observation

True role models are those who possess the qualities

that we would like to have who have affected us in a

way that makes us want to do better.

©

that we would like to have who have affected us in a

way that makes us want to do better.

Do you have a “relations role model”?Do you have a “relations role model”?Do you have a “relations role model”?Do you have a “relations role model”?

Find that person and learn from him!

Page 12: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

KNOWLEDGE

INSPIRATION

CHALLENGE

TRAINING

SOULAIMA

GOURANI

@ Experiences and Expectations Experiences and Expectations

Who are you? Who are you? Who are you? Who are you?

Describe yourself, your needs, experiences and

thoughts regarding networking and professional

relationships.

©

thoughts regarding networking and professional

relationships.

Page 13: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

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SOULAIMA

GOURANI

@ 3 Layers 3 Layers

Your private network (70%)

Your professional network (20%)

Your ’field’ network (10%)

©

But remember: the smallest piece of the pie will keep

you going the longest!

Private 70%

Professional 20%

Field 10%

Page 14: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ Your NetworkYour Network

The outer circle

©

The core

The inner circle

Page 15: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ The OPS Model The OPS Model

The The The The OP SOP SOP SOP S ----view:view:view:view:

1.Operational: People you need to accomplish your

assigned, routine tasks.

©

assigned, routine tasks.

2. Personal: Kindred spirits outside your organization,

who can help you with advancement.

3. Strategic: People outside your control, who will

enable you to reach organizational/team objectives.

Page 16: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ Inspiration or Stupidity? Inspiration or Stupidity?

The knowledge and inspiration The knowledge and inspiration The knowledge and inspiration The knowledge and inspiration

12 meters

©

12 meters

7 persons

4 factors

Page 17: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

KNOWLEDGE

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SOULAIMA

GOURANI

@ MappingMapping

The 5 most important The 5 most important The 5 most important The 5 most important innovative persons you knowinnovative persons you knowinnovative persons you knowinnovative persons you know

Keyperson A

Keyperson B

Keyperson C

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Keyperson B

Keyperson C

Keyperson D

Keyperson E

Page 18: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

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CHALLENGE

TRAINING

SOULAIMA

GOURANI

@ MappingMapping

Map your relationsMap your relationsMap your relationsMap your relations

How deep is each relation? and for how long has it

been running?

©

Page 19: How to Use and Create Strategic Networks

MOTIVATION

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GOURANI

@

Name Future, 3 years Needs, now

1

KnowledgeKnowledge

©

1

2

3

4

5

Page 20: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@

Formal

How to Improve? How to Improve?

©

Informal

Page 21: How to Use and Create Strategic Networks

MOTIVATION

TOOLS

KNOWLEDGE

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SOULAIMA

GOURANI

@ How to Improve? How to Improve?

What can you do better?What can you do better?What can you do better?What can you do better?

©

Page 22: How to Use and Create Strategic Networks

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SOULAIMA

GOURANI

@ NurtureNurture

The Favourite:The Favourite:The Favourite:The Favourite:

The ones who both give and take in a relation

The

©

The

Give

And Take’s

The ones

who only give

The ones who only Take

Page 23: How to Use and Create Strategic Networks

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SOULAIMA

GOURANI

@ NurtureNurture

What can you give? What can you give? What can you give? What can you give?

Time

Feedback

Guidance

©

Guidance

Gifts (ex. Books)

Experiences

Tickets

Help, practical/professional, physical/mental

Passing it on

Page 24: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ NurtureNurture

What can you take?What can you take?What can you take?What can you take?

Feedback

Guidance

Experiences

©

Experiences

Page 25: How to Use and Create Strategic Networks

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SOULAIMA

GOURANI

@ 3 Times Thank You!3 Times Thank You!

The 3 Times Thanks StrategyThe 3 Times Thanks StrategyThe 3 Times Thanks StrategyThe 3 Times Thanks Strategy

aaaa bbbb cccc

1

©

1

2

3

Page 26: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ NurtureNurture

How can you develop and nurture your relations?How can you develop and nurture your relations?How can you develop and nurture your relations?How can you develop and nurture your relations?

Traditional or untraditional, who is the receiver?

©

Page 27: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ Expand CompetencesExpand Competences

The 5 key competences / persons you’re looking forThe 5 key competences / persons you’re looking forThe 5 key competences / persons you’re looking forThe 5 key competences / persons you’re looking for

Key competence

Key competence

©

Key competence

Key competence

Key competence

Key competence

Page 28: How to Use and Create Strategic Networks

MOTIVATION

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GOURANI

@

Who and WhereWho and Where

To Expand?To Expand?

Where does one find great external relations?Where does one find great external relations?Where does one find great external relations?Where does one find great external relations?

Your perfect network members could be around the

corner. There are several places to start:

©

corner. There are several places to start:

•Suppliers

•Customers

•Professional networks

•Online networks

•Others

Page 29: How to Use and Create Strategic Networks

Name Purpose Where to look/How

1

2

MOTIVATION

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SOULAIMA

GOURANI

@ Expand With Persons Expand With Persons

2

3

4

5

©

Page 30: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ Your EQ ProfileYour EQ Profile

Will people even remember you and your name?Will people even remember you and your name?Will people even remember you and your name?Will people even remember you and your name?

• 8 meetings per week - wow do you want to be

remembered?

©

remembered?

• What is the headline and benefit statement about

you that will stand out in someone's mind?

• What is it about you that makes you unique

compared to everyone else who does what you do?

Page 31: How to Use and Create Strategic Networks

MOTIVATION

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TRAINING

SOULAIMA

GOURANI

@ The Trust EquationThe Trust Equation

ItItItIt’s all about trust, passion and energy ’s all about trust, passion and energy ’s all about trust, passion and energy ’s all about trust, passion and energy

The 50% rule

×

©

Weighted

Expectations

Delivery on

Expectations

Clarity of

Expectations

Usefulness of

Feedback×

×

= Tr st

Page 32: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ Practice Practice

Build your own real life case! Build your own real life case!

©

Page 33: How to Use and Create Strategic Networks

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SOULAIMA

GOURANI

@ OptimizeOptimize

Reallocate your timeReallocate your timeReallocate your timeReallocate your time

How can you apply higher quality networking on a

“day to day” basis?

©

“day to day” basis?

Page 34: How to Use and Create Strategic Networks

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SOULAIMA

GOURANI

@ NurtureNurture

How can you develop and nurture your relations?How can you develop and nurture your relations?How can you develop and nurture your relations?How can you develop and nurture your relations?

Describe your nurture strategy

©

Page 35: How to Use and Create Strategic Networks

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GOURANI

@

There is no finish lineThere is no finish lineThere is no finish lineThere is no finish line

Describe a sequence of steps that must be taken, or

activities that must be performed well, for your

network strategy to succeed.

Envision ItEnvision It

©

activities that must be performed well, for your

network strategy to succeed.

An action plan has three major elements (1) Specific

tasks: what will be done and by whom. (2) Time

horizon: when will it be done. (3) Resource allocation:

what specific resources are available for the specific

activities. Also called your action program. Also called your action program. Also called your action program. Also called your action program.

Page 36: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ Prepare YourselfPrepare Yourself

Establish connections ► create reasons ► make a

plan

Create reasons and ideas for interacting with people

©

Create reasons and ideas for interacting with people

outside your company (or function); for instance, by

taking advantage of social interests to set the stage for

addressing strategic concerns.

Page 37: How to Use and Create Strategic Networks

MOTIVATION

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SOULAIMA

GOURANI

@ StrategyStrategy

Pay attentionPay attentionPay attentionPay attention

How will you ensure that you no one in your network

is forgotten?

©

is forgotten?

How do you ensure that you have a positive account

with everyone important in your customer network?

Page 38: How to Use and Create Strategic Networks

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GOURANI

@

Figure out the detailsFigure out the detailsFigure out the detailsFigure out the details

Once you've broken down the vision into pieces,

write down the steps on a piece of paper to make

sure you have everything thought out.

Envision ItEnvision It

©

write down the steps on a piece of paper to make

sure you have everything thought out.

One of the worst things that can happen is if you're

almost to the point of your goal, but you're not sure

what to do next. Give yourself deadlines for each

step. Otherwise you'll end up procrastinating and

never achieving.

Page 39: How to Use and Create Strategic Networks

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SOULAIMA

GOURANI

@ Envision ItEnvision It

Make a time lineMake a time lineMake a time lineMake a time line

Draw a horizontal time line with a dot at each end.

The left end represents now, and the right end

represents a point in the future. Specify what you

want to happen and when, from now until then.

©

represents a point in the future. Specify what you

want to happen and when, from now until then.

Start Goal

Page 40: How to Use and Create Strategic Networks

THANKS

SOULAIMA

GOURANI

NewsletterNewsletter

Soulaima Gourani, MBA / www.soulaima.com

Is a highly respected businesswoman because of her knowledge, charisma, thought-

provoking ideas, and straightforward manner, as well as her uncompromising focus

on value for the company and its customers and relations. Soulaima Gourani is an

expert within strategy and leadership.

©

Soulaima Gourani helps companies to achieve a more strategic and profitable

organization that focus on relations.

Soulaima Gourani is also special advisor to some of Scandinavia’s most demanding

and ambitious companies, helping them overcome complex challenges and become

more professional and passionate players in their industries.