how to reinvent after social media blunder
DESCRIPTION
Social media, Social media blunders, Brand re-engineeringTRANSCRIPT
HOW TO RE-INVENT AFTER SOCIAL
MEDIA BLUNDER
Yinka Olaitowww.yinkaolaito.com
We are in the age of conversation
Opportunities are unlimited
Yet we are prone to blunders
Positive impacts make brand strong, influential
Blunders may tear down the roof
The ‘DellHell’
The ‘Weinergate’
‘Kanye West’
‘Octavia Nasir of CNN’
When You falter
Acknowledge, Do not deny
When You falter
Be the first to speak out
When You falter
Tender unreserved apology
You can have strong come back...
Transparency
You can have strong come back...
Integrity
You can have strong come back...
‘ Audience credibility’
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THANK YOU
www.michaelsageng.com
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CONVERSATION CONTINUES
Website:www.yinkaolaito.comEmail:[email protected]: pathfindernigTel: 234-7029778785
www.michaelsageng.com