how to make your mentoring program a success

29
Insala Webinar Series: Webinar 18 How to Make Your Mentoring Program a Success This webinar will begin a few minutes past the hour. Your audio options are to dial in with the number provided, or use VOIP. Please select your preferred choice. For the best possible visual and audio experience, close all applications and documents that you are not currently using. To avoid static, beeping, or clicking sounds that may affect your audio experience while using VoIP, keep phones and other electronic handheld devices, as well as electronic wires, away from your speakers. If you cannot hear the webinar once started, make sure you have indicated the correct settings on your audio panel. If you have dialed-in select « telephone ». If you have decided to join with VoIP, select « Use Mic and Speakers »

Upload: insala

Post on 11-Nov-2014

624 views

Category:

Business


6 download

DESCRIPTION

While mentoring can be an extremely effective talent development strategy, there are a lot of factors that go toward a mentoring program’s success. It’s an unfortunate truth that a lot of mentoring programs don’t deliver on the promise hoped for at the start because of some very common mistakes, which can lead to frustration throughout the entire organization. These slides are from an Insala (www.insala.com) webinar detailing: 1. Common Trends with Mentoring Programs Today 2. 7 Rules for Success 3. A Case Study 4. Ensuring Your Program's Success: The Mentoring Process

TRANSCRIPT

Page 1: How to Make Your Mentoring Program a Success

Insala Webinar Series: Webinar 18

How to Make Your Mentoring Program a Success

This webinar will begin a few minutes past the hour. Your audio options are to dial in with the number provided, or use VOIP. Please select your preferred choice. For the best possible visual and audio experience, close all applications and documents that you are not currently using. To avoid static, beeping, or clicking sounds that may affect your audio experience while using VoIP, keep phones and other electronic handheld devices, as well as electronic wires, away from your speakers. If you cannot hear the webinar once started, make sure you have indicated the correct settings on your audio panel. If you have dialed-in select « telephone ». If you have decided to join with VoIP, select « Use Mic and Speakers »

Page 2: How to Make Your Mentoring Program a Success

Blake McDaniel Webinar Facilitator Insala

Judy Corner Mentoring Subject Matter Expert Insala

Insala Webinar Series: Webinar 18

How to Make Your Mentoring Program a Success

Page 3: How to Make Your Mentoring Program a Success

Webinar Instructions

@InsalaTalent

using

#InsalaWebinar

Page 4: How to Make Your Mentoring Program a Success

Insala’s Mentoring Webinar Series: Welcome Back

Today: How to Make Your Mentoring Program a Success View all previous and upcoming mentoring webinars at mentoringtalent.com/webinars

Page 5: How to Make Your Mentoring Program a Success

Who is Insala?

Insala improves business performance by developing your talent. We provide solutions to help your employees grow and develop. We offer career development, mentoring, coaching, career transition, and alumni program solutions to help you do just that.

Page 6: How to Make Your Mentoring Program a Success

Discussion Groups and Social Networking

LinkedIn • Follow our company page: www.linkedin.com/company/insala • Join our LinkedIn Group: Hi-Impact Mentoring® Thought Leaders’ Club

Twitter

Tweet your comments @InsalaTalent using #InsalaWebinar during or after the webinar

Blog Follow our blog (blog.insala.com) throughout September for posts on mentoring

Page 7: How to Make Your Mentoring Program a Success

Our Unique Mentoring Solution: The Hi-Impact Mentoring® Approach

Training

Consulting

SaaS Technology

= Sustainability

Page 8: How to Make Your Mentoring Program a Success

What You’ll Learn Today

1. Common Trends with Mentoring Programs Today

2. 7 Rules for Success

3. Case Study

4. Ensuring Your Program’s Success: The Mentoring Process

Page 9: How to Make Your Mentoring Program a Success

Common Trends with Mentoring Programs Today

Page 10: How to Make Your Mentoring Program a Success

Organizations are finding that Mentoring is a Business and Organizational Strategy How are they doing it?

Moving from Informal to Formal

Tying to Business Goals

Business and Organizational Strategy

Page 11: How to Make Your Mentoring Program a Success

Moving from Informal to Formal

Informal Mentoring… Not tied to organizational objectives No specific goals or success metrics Matches made based on similarity and attraction No program manager No defined timeline for partnerships No training for participants

Formal Mentoring… Tied to organizational objectives Specific goals and success metrics Matches made based on developmental goals Has a program manager Partnerships have defined timeline Training for participants

Less Strategic More Strategic

Page 12: How to Make Your Mentoring Program a Success

Onboarding Of New

Hires

Reinforce Learning

from Training

Enhance Corporate Diversity & Inclusion

Leadership Development

Support Career

Development

Build a Succession

Pipeline

Strategic Use of Formal Mentoring

Page 13: How to Make Your Mentoring Program a Success

Most Popular Strategic Use of Formal Mentoring

Developing leaders and strengthening the succession pipeline always come out on top.

Page 14: How to Make Your Mentoring Program a Success

Today’s Types of Mentoring

• 1 to 1 - Mentor more experienced

(Traditional – Face to Face) • Distance Mentoring

• Situational Mentoring

• Mentoring Circles

• Group (or Team) Mentoring

• Peer Mentoring

• Reverse Mentoring

Page 15: How to Make Your Mentoring Program a Success

Our 7 Rules for Success

Page 16: How to Make Your Mentoring Program a Success

Our 7 Rules for Success 1. Provide structure and guidance

2. Agree on objectives of program 3. Identify success measurements 4. Gain interest or support from

management 5. Clarify roles and provide training 6. Have a program administrator for

guidance 7. Use technology to manage the program

and ensure sustainability

Page 17: How to Make Your Mentoring Program a Success

A Case Study: Technology Company

Company Scenario On-board and train approximately 50-60 new hires every quarter.

The training staff was overloaded with new hires

From exit and satisfaction surveys existing employees were complaining that no training was being offered Mentoring was the answer

But pressure from senior management to implement

Page 18: How to Make Your Mentoring Program a Success

A Case Study: Technology Company

The Results Participants did not have a clear understanding why

the organization was doing this

Mentees complained that the mentors did not seem engaged

Neither mentors nor mentees were really clear as to

what was to be accomplished Some partnerships did not work out

Senior management was asking for quantitative

information as well as qualitative and it was not available.

Page 19: How to Make Your Mentoring Program a Success

A Case Study: Technology Company

Solution – Phase 1 M*O*R*E Workshop – Strategic Planning Mentor Training Mentee Training Manager/Supervisor Training Phase 2 Technology to match mentees and track and measure results

Page 20: How to Make Your Mentoring Program a Success

Ability to report. The program was tied to business objectives.

Success measurements included faster learning curve

(increase of 5 weeks faster). Qualitative Evaluation improvements including higher

satisfaction with matching/pairing, partnership results, and understanding of mentor, mentee and manager roles

More mentors applying to become mentors again;

mentees applying to become mentors

Case Study - Long-term Outcomes

Page 21: How to Make Your Mentoring Program a Success

Ability to track progress to learning goals/objectives Comments from managers/supervisors regarding

their support and satisfaction with the program Less administration time spent –decrease of almost

50% by using a technology solution and better matches

Case Study - Long-term Outcomes

Page 22: How to Make Your Mentoring Program a Success

Ensuring Your Program’s Success: The Hi-Impact Mentoring® Process

Page 23: How to Make Your Mentoring Program a Success

Establish clear objectives and metrics and tie them to organizational goals Ensure you have identified all possible challenges Nominate a program administrator that participants can turn to

The Hi-Impact Mentoring® Process

Page 24: How to Make Your Mentoring Program a Success

Market and brand your mentoring program Communicate process details to entire organization Provide training for Mentors, Mentees, Managers/Supervisors and Program Administrators

The Hi-Impact Mentoring® Process

Page 25: How to Make Your Mentoring Program a Success

Track progress of each mentoring partnership, and gather ongoing feedback from program participants

The Hi-Impact Mentoring® Process

Page 26: How to Make Your Mentoring Program a Success

Track interactions between mentors and mentees and the progress of each partnership using an online solution Use an online tool to ensure sustainability

The Hi-Impact Mentoring® Process

Page 27: How to Make Your Mentoring Program a Success

How Can We Help You?

1. EVALUATE what a structured mentoring program can achieve for your organization, using the Hi-Impact Mentoring® Readiness Workshop 2. DETERMINE how your organization can roll out mentoring as an effective talent development initiative 3. IMPLEMENT a successful mentoring program using our online mentoring solutions and training 4. ACHIEVE maximum program ROI and demonstrate results

Page 28: How to Make Your Mentoring Program a Success

Final Thoughts

Mentoring is a measurable business strategy, if made formal and tied to objectives

Mentoring is widely used to strengthen the succession pipeline

Make your program succeed by defining and clarifying purpose and roles, providing training, and attaining sponsorship

To avoid the pitfalls use the PIEM Model -

Plan, Implement, Evaluate and Manage

Page 29: How to Make Your Mentoring Program a Success

Questions? Contact Insala to learn more – New York | London | Dallas

www.insala.com | www.mentoringtalent.com

Email: [email protected]

US: +1 817.355.0939

UK: +44 (0)207 297 5940

Our blog this month is dedicated to mentoring! Check it out at blog.insala.com

Join our Hi-Impact Mentoring® Thought Leaders Club for: • A copy of today’s slides • A link to the webinar recording • Answers to the most common questions we didn’t get

to today

Tweet us what you found interesting @InsalaTalent! Use #InsalaWebinar to join the conversation.