how to integrate course design and support without really trying (2007)
DESCRIPTION
Presentation made at Instructional Technology Council's eLearning 2007 conference. The presentation discusses "Instructor's Notes," a document created to document instructional design intentions of a master course that can be accessed by an y professor teaching from the master course at a later time.TRANSCRIPT
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
How to Integrate Course Design and Support Without Really Trying
Scott Dinho and Erin EbertSavannah College of Art and Design
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Overview
• Introduction• Defining the Problem• Finding a Solution• Implementation• Conclusion
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Introductions
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Presenters
Scott Dinho – Instructional Designer (ID)– IDs at SCAD ensure the instructional soundness of all
fully online courses by overseeing the design, production, and revision processes.
Erin Ebert – e-Learning Analyst (EA)– EAs at SCAD provide technical and pedagogical
training and support to all faculty who develop and/or teach fully online courses as well as those who utilize the Blackboard course management system to enhance their on-campus courses.
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
SCAD e-Learning Organization
Vice President– Administrates e-Learning and Interacts
with Other College Administrators
Instructional Design– Ensures Instructional Quality– Creates Master Courses
E-Services– Trains and Supports faculty and students– Manages Live Courses
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
SCAD e-Learning Then
First Pilot Course, Summer 2003Fall 2003
– 5 courses, 26 enrollments
Staff– Jan 2005:
• Director of Instructional Design• Director of e-Services• 1 Instructional Designer• 1 Media Designer• 1 E-Learning Analyst• 2 Work-Study Students
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
SCAD e-Learning Now
Fall 2006– 50 course sections, 533 enrollments– Five fully online Masters programs– 2/3 students live outside Savannah
Staff– Director of Instructional Design– Director of e-Services– 6 Instructional Designers– 3 Media Designers– 3 E-Learning Analysts– 2 Content Specialists– 2 Work-Study Students
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
SCAD e-Learning Courses
A “course”:– represents 10-weeks (50 hours) of
instruction– consists of “lecture,” discussion,
assessment, and hands-on project work
– meets accreditation requirements for student/student and student/professor interaction
– uses rich media to support a variety of learning styles.
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Live CourseSection 1
Master CourseLive Course
Section 2
Live CourseSection 3
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Instructional Designer E-Learning AnalystDevelop Outcomes and
Syllabus
Develop Assignments and Assessments
Develop Content
Post-Production
Blackboard Integration
Quality Assurance
Administrative Review
Support Live Course
QA Revisions
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Defining the Problem
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
MPRA 105:Overview
• Required Undergraduate Course
• Activity Heavy
• Must perform two public speeches– Video-recorded in front of an approved
audience– Video uploaded to Student Web Space for
viewing by professor and class
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Communication:– Professor/Student– Student/Student– Approval and Feedback
Technical:– Student Recording and Uploading of Speeches– Professor Downloading and Grading of Speeches– Student Downloading and Peer Review of Speeches
MPRA 105:Issues
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
The Problem
The course development process may overcome these obstacles in a manner that professors will not know how to facilitate and that the E-Learning Analysts will not know how to support.
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Problem Spans Departments
Instructional Design creates the course with the activities that the professor will have to know how to facilitate.
E-Services trains and supports the professors who will be facilitating the activities.
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Finding a Solution
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Solution Bridges Departments
• Instructional Design– Provide documentation– Does not add to workload– Usable for all IDs
• E-Services– Easy-to-follow– Applicable to all courses– Flexible for multiple uses
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
The Solution
A Word DOC (saved as PDF) that charts the events and tasks to be completed by the professor during the course.
Blank Notes Document
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Simple and Grounded
Simple– Low-tech solution (essentially digital paper)
• Uses Familiar Software• Small Learning Curve• Highly Adaptable to Needs
Grounded– Very Old Problem– Basic Instructional Design Principles
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
MPRA105: With Notes
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Instructional Designer E-Learning AnalystDevelop Outcomes and
Syllabus
Develop Assignments and Assessments
Develop Content
Post-Production
Blackboard Integration
Quality Assurance (QA)
Administrative Review
Review Materials
Draft Notes
Review Completed Materials
Final Notes Draft
QA Revisions QA Revisions
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Implementation
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Technical Services Support
Analysts gain a greater awareness of the user’s perspective:
– workload (teacher and student)– deadlines– technical requirements– environment– potential trouble spots
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Faculty Support
Instructors who are teaching:– a course they developed– a course they didn't develop– for the first-time in fully online environment– in a new format
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
E-Learning Improvement
Improve Support– Notes are updated as faculty/course support
needs are better understood
Improve Design– Drafting and revising Notes before and after
development identifies ways to improve future course designs
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Conclusion
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Pros: Expected
Professors are more prepared for the course they are teaching.
Analysts are more informed to provide support to the students and professors.
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Pros: Unexpected
The format (PDF) fits with the professors’ current teaching and work style.
– Printable and portable
Notes make alternate course formats possible such as hybrids.
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Cons
It’s one more item to juggle in an already busy design process.
– Extra voices in the process adds complexity.
Notes can’t be completed for a course that is being taught as it is being developed.
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Lessons Learned
Design and Support can work together to improve each other’s perspective.
Problems existing in high-tech environments do not necessarily need higher-tech solutions.
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Looking Forward
Instructor Notes may be used in Master Course Revisions.
The Analysts will become more involved in the course development process.
ITC e-Learning 2007 — February 19, 2007© 2007 Savannah College of Art and Design
Contact UsScott Dinho (Presenter)Instructional Designer(office) 912-525-8028 [email protected]
Propes HallPO Box 3146Savannah, GA 31402-3146(office) 1-866-783-7223(fax) 912-525-8035www.scad.edu/elearning
Erin Ebert (Presenter)E-Learning Analyst(office) [email protected]
