how to: find, hire, and manage inbound marketers

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#INBOUND14 Find, Hire, and Manage The Best Marketing Talent Kipp Bodnar VP of Marketing, HubSpot

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This presentation was given at #INBOUND14 to help marketing managers find and manage the best marketing talent.

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Page 1: How to: Find, Hire, and Manage Inbound Marketers

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Find, Hire, and Manage The Best Marketing Talent

Kipp Bodnar

VP of Marketing, HubSpot

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Sugar Addict, Caffeine Free, Marketing Obsessed, Bourbon Lover, Red Sox Fan, Beagle Dad

@kippbodnar

KIPPBODNAR

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65%of Employees would take a new boss over a pay raiseSource: Inc.com

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Marketers Have Changed

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Time Vs Money

Purpose Money

Marketers Then

Marketers Now

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Learning Vs Money

Learning Promotion

Marketers Then

Marketers Now

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The Marketer’s Hierarchy Of Needs

Financial

Appreciation

Progression

Learning

Purpose-Driven

Financial needs met for a comfortable lifestyle.

Feels appreciated and respected by management and peers

Progresses to new roles and skills related to career goals

Learns regularly from peers and manager

Driven by company’s mission

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Demand For Great Marketers Supply Of

Great Marketers

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Recruiting Great Marketers Must Be Your #1 Priority

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1 Finding The Best Marketers

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What is the first action item for any marketing problem?

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Build A Funnel

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500 Resume and Profile Screens

40 Manager Phone Screens15 F2F

Interviews

1 Offer

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To Find Great Marketers, You Have To Know What You’re Looking For

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Digital Native

Analytical

Reach Content Creator

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Don’t Settle For Less Than Awesome

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Employee Referrals: #1 Source Of New Hires

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Outbound Is In For Recruiting

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Where do GREAT marketers hang out?

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Inbound Marketers - For Marketing

Professionals

Digital Marketing

Social Media Marketing

Popular Inbound Marketing LinkedIn Groups

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Search Linkedin Like a Ninja

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Did You Know?

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“Jill, You have some amazing experience in inbound

marketing. The work that you have been doing at

Acme Inc, seems to be driving amazing results. I

would love to learn more about the work you are

doing. Can we do a quick 20 minute phone call

Monday at 5 p.m.?”

InMail Templates –Quick Intro Approach

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“Jill, looking at your experience in marketing, you

look  like a great fit for the social media manager

role that I am adding to my team at HubSpot. Do

you have 15 minutes to discuss the role by phone

next Monday?”

InMail Templates –Direct Approach

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• It is about them not you

• Flattery will get you everywhere

• Keep it short

• Tell don’t ask

InMail Best Practices

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Finding Someone Great Is Only The Beginning

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2 The Inbound Marketing Hiring Process

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Of new hires, 46% fail within 18 months.  

Source: Recruiting Blog

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Of new hires another 45% are only fair to marginal performers.  

Source: Recruiting Blog

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That means that 81% of new hires are a disappointment.

Source: Recruiting Blog

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Marketing Interviews Are Broken

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Have a Clear Interview Structure and Feedback

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• Evaluate applicable experience

• Identify relevant skills

• Assess for culture fit

• Test for desired capabilities

Interviewing Goals

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Interview Matrix Marketing Coordinator

Experience• Has worked in a deadline environment • Coordinated projects• Has done email marketing• Has Blogged• Prior Social Media exp. would be ideal• College graduateCapabilities• Google Docs/Calendar • Microsoft Office• Learns software quickly• Strong PC/Mac skills

Skills/Attributes• Extremely detail oriented • Gets it right the first time• Highly organized• Service oriented• Creative• Not easily flusteredCulture fit• Adaptable, roll with the punches • High degree of GSD• Decisive• Takes ownership• Doesn’t take things personally• Works well with others

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10% opening

60% gathering information

20% providing information.

10% closing

Sample Time Structure for an Interview

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Who should be interviewing?

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Simple But Awesome Interview Questions

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What have you been great at?

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What is the largest audience that has seen your work?

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What is the most difficult problem you have solved?

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Read Body Language

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Beware of The Faker

Beware of

the Faker

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Interviewing Is A Career Development Activity

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The Magic Question

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Would You Be Sad If This Person Didn’t Work Here?

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Now what?

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For every $1 a company spends on training, it receives $30 worth of productivity

Source: IBM

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Build A 100 Days Plan

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Fire Fast

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3 Managing In An Inbound World

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An Employee Can Always Make More Money

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The Marketer’s Hierarchy Of Needs

Financial

Appreciation

Progression

Learning

Purpose-Driven

Financial needs met for a comfortable lifestyle.

Feels appreciated and respected by management and peers

Progresses to new roles and skills related to career goals

Learns regularly from peers and manager

Driven by company’s mission

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Purpose Driven Motivation

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Selling More Widgets Isn’t a Purpose

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How Do You Put A Dent In The Universe?

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Promotion Isn’t The Only Form Of Growth

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Skill Development Assessment

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Curiosity

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The Job Interview Never Stops

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TinyPulse

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15-5

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1-on-1’s Are For The Employee Not The Manager

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• Clear Agenda

• Dedicated Time For Career

Development

• Personal and Professional Goal

Discussion

• Regular Skill and Career Feedback

1-on-1s That Don’t Suck

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Manage and Promote by Data Not Politics

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Give People A Change Before They Know They Need It

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Demand For Great Marketers Supply of

Great Marketers

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Recruiting Great Marketers Must Be Your #1 Priority

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Give Your Team A Clear Purpose

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Be A Manager People Love

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THANK YOU!