Tito Magobet Sr. Director, Global Talent Acquisition

R&D

Building a Tech Talent Ecosystem

@ Scale

Erica Lockheimer Sr. Director Engineering Growth &

Women In Tech

Today’s

agenda

• Lunch Shake Off

• Ecosystem Journey…

• Establishing a high ownership TA Culture.

• How we achieved “hyper growth” with the 3P

ecosystem approach:

• Unified Process

• Partnership leverage

• It’s all about the People

• Q&A

What is an Ecosystem?

Ecosystems represent the interconnected nature of

living organisms and their world.

It could be as small as a drop of pond water or as

big as the Amazon rainforest.

When you think about what makes an ecosystem

function, the critical concepts revolve around the

organic and inorganic components and their

interactions with each other.

Process

PEOPLE

Three Ecosystems for Scalable Success

PROCESS

PARTNERSHIP

PROCESS: Unite is our global framework for hiring

engineers and the foundation that has

allowed us to scale intelligently.

Before Unite

7

Why are we competing

with ourselves? Why is our process so

inconsistent?

How do I know I’m

hiring the best

candidate?

I haven’t seen a

candidate in weeks!

How do I get involved?

Establish and retain a consistent high bar @scale across teams, offices,

& geos, no matter how many people we hire

Promote a culture where everyone supports our #1 Operating Priority:

Talent and Building a World Class Team

Allocate talent to our highest priorities based on Corporate Priorities,

FIT, Candidate Preference

Why Unite?

Process Ecosystem

Standardized

Assessment

Continuous

Pipelining

10

Engineering

Tracks

Allocation TAM

Hiring

Comities

Tracks VS Reqs

1

0

1. Pipelines/Tracks = 80% of our engineering

hiring.

1. Front End Engineering

2. Applications Engineering

3. Mobile Engineering

4. Systems & Infrastructure Engineering

5. Data Science Engineering

6. Testy Engineering

7. Tools Engineering

8. Performance Engineering

9. Site Reliability

10. Technical Program Management

2. Custom Requisitions

Deeper Insights & Analytics

Improved Consistency, Efficiency & ……

Benefits of Continuous Pipelining

Strategic Resource Alignment

Candidate Experience

Results

2013 2016

Growth in Engineering/Ops Hires &

50% improvement (Q2-Q3 2016).

PARTNERSHIP: Is the Connective Tissue between

functions, teams and individuals and the

pathway for how we collectively solve

problems.

Partnership Ecosystem

Talent

Analytics

Senior

Level Hiring

Integrated

Goal Setting

OKRs

Executive

Engagement

& Support

Diversity &

Inclusion

Tiger Team

Joint Problem

Solving

“One Team”

HR

TA

Comp

Talent Analytics

Clients

Case Study: Project Tiger 1.0

1

6

We were really bad at hiring senior engineers.

But we needed to hire a ton more.

Erica Lockheimer

Chris Pruett

Big Kahuna

1

6

Steven Ihde

I really need

senior people right

now.

F-in fix this senior

hiring shit.

(May not be

actual words)

We are horribly slow

in hiring managers.

Unite produces very

few senior IC’s.

1

7

Problem

Urgent need for 50+ Managers

Every search started from scratch

Unite had nothing.

Strategy

Cross-functional team:

Eng + TA + HRBP.

Standardized Manager pipelines per track with 100% new

modules

Talent Champions & Blue Carpet

Results

50 Managers and Sr. Managers

80% offer accept rate!

Talent Champions: Huge success.

We needed to triple our # of new Managers

1

7

“Staffed up an entire management team of 4

managers through new management pipeline

in 90 days!”

1

8

Problem

50 Staff Engineers, ~2x last year

Didn’t always have the right people asking the right

questions

Hard to close them.

Strategy

Separate Staff Process & Tracks

New modules:

Leadership, Execution, and Craftsmanship

leverage best ideas from Manager track

Results

55 Staff and Senior Staff

Oh, and also 50 Staff Engineers

1

8

Results

2014 2015

Improved Senior Level

hiring by 4X in 9 months.

Established new joint problem solving approach.

2

0

Define problem Identify levers Set the goal posts Test and measure

1 2 3 4

Identify pain points (e.g.,

Org Shape) we want to

address

Identify root cause and

improvement levers

Define actions /

interventions and

success metrics

Measure impact and

experiment until you

move the needle

PEOPLE: It’s all about the People and our collective

relationships that truly allow us to scale.

People Ecosystem

Talent

Champions

MYON

Sourcing

Blitzes

TAM+

Insight Engineering

Puzzle

Events/Meet

Ups

Puzzling Candidates to Attract Top Talent

2

3

Process Partner People Scale

Q&A