how to avoid mistakes that kill your brand
DESCRIPTION
Learn how simple mistakes can destroy your credibility in an instant. Avoid the most common and you will be rare among communicators. Get loads more hints on writing at http://www.technoledge.com.au/b2b-blog.TRANSCRIPT
How to avoid
misstake’s that kill,
your brand
Whether you’re speaking or writing,
errors in your grammar will undermine
your authority faster than you can say
OOPS!
undermine your brand
Mistakes with words
“If you think an apostrophe was one of the 12 disciples of Jesus, you will never work for me.
If you think a semicolon is a regular colon with an identity crisis, I will not hire you.
If you scatter commas into a sentence with all the discrimination of a shotgun, you might make it to the foyer before we politely escort you from the building.”
Kyle Wiens, CEO of iFixit
can lose you a job or project
Mistakes with words
software company blog (we won’t name it…)
What is even more shocking is that 54% marketers consider customers not difficult to use which begs us to ask, “so why aren’t marketers taking customers insight into consideration in their content marketing efforts?”
Sloppy copy crushes credibility
kill authority
Silly mistakes
on your website, blog, collateral
press releases and on social pages.
Your words are all
you have
You are what you say
Helps you stand out from
competitors (especially in technology
markets)
Competence with words
shows your ignorance
The winning team made less errors
Australia have beaten the Brits again None of them were any good
If I had have known what I know now We ate too many pizza’s
Incompetence with words
We’d all feel better if we made fewer errors less often Australia (the team) has beaten the Brits again
I never want to eat that many pizzas again If I had only known what I know now …
None of them was any good
Fewer errors cause less distress
cause less distress
you need to know these differences
I’m at a loose end; I won’t lose sight of that. I choose my own clothes; I chose all of these. We have an effect on those around us, but may not be sure how it affects them. You can allude to my lack of finesse, but your allusion may elude me. You prosecute a legal action, you pursue a goal
Careless copy = careless writer
Ms Mr Mrs Dr
Who and whoever are for subjects Whom and whomever are for objects There’s no full stop after contractions >
People who are noisy … Things that go bump in the night … There’s no hyphen in no-one no one Avoid the obvious: I myself or I personally
Traps for the unwary
Commas are generally used to indicate a natural breathing space. More subtle than the full stop, which brings a sentence to a juddering halt, the comma is a subtle pause and, when properly used, greatly enhances readability and understanding. Melanie Silver, Words Etc.
Punctuation helps the reader
More than 2 commas in a sentence?
Try shorter sentences.
Shorter sentences create pace & urgency
> more likely reader will continue
Too many can be roadblocks
Missing words can be fatal
Pic taken before the meal?
or face the consequences
People who mix up their itses ‘deserve to be struck by lightning, hacked up on the spot and buried in an unmarked grave.’
Lynn Truss “Eats Roots Shoots and Leaves”
Watch your grammar
University of QLD Guide to Grammar and Punctuation http://www.emsah.uq.edu.au/index.html?page=168119 English for Everyone http://www.englishforeveryone.org/Topics/Punctuation.htm
Additional reading
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